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Oracle Banking
Collections
650-533-9116 to scheduling a meeting
HOLISTIC APPROACH
REDUCED OPERATING EXPENSE
SEGMENTATION
LOSS AVOIDANCE
LOSS AVOIDANCE
EARLY WARNING
ENTERPRISE
INTEGRATED
MONITORING
SEAMLESS
COMPLIANT
VENDOR MANAGEMENT
MULTI-CHANNEL
DIFFERENTIATION
PRE-EMPTIVE COLLECTIONS
SERVICE ORIENTATED ARCHITECTURE
CUSTOMER SATISFACTION
650-533-9116 to scheduling a meeting
Reasons to Transform Collections…
I.T.
FRAGMENTATION
HIGH
OPERATING COST
POOR CUSTOMER
EXPERIENCE
INCREASED
CREDIT LOSS
650-533-9116 to scheduling a meeting
Oracle Transformational Capabilities
Borrower Centricity
Holistic & Enterprise Wide
Workflow Automation
Customer Experience Layer
Intelligent Segmentation
Powerful Tracking & Auditing Tools
650-533-9116 to scheduling a meeting
Oracle Banking Collections
What moves the needle?
Up to $75 million USD
annual benefit
650-533-9116 to scheduling a meeting
Imagine A Single
Seamless
Solution To
Solve Repayment
Problems
Solving
Financial
Hardships
SOFTWARE
AGENTS
CUSTOMERS
One Enterprise
Collection SolutionAn Enterprise-
level solution
..to manage the
collection process across
all consumer product
lines
throughout the entire
delinquency life-cycle
by..
650-533-9116 to scheduling a meeting
Borrower
Centricity…
the next
evolution in
collections?
650-533-9116 to scheduling a meeting
Borrower
Centricity is the
next evolution in
collections.
Is your
organization
prepared?
• Improve operational
efficiency
• Reduce the risk of
exceeding the maximum
number of calls
• Improve relationship
between the borrower
and agent
• Increase borrower
satisfaction & retention
• Remedy a borrower’s
financial hardship
650-533-9116 to scheduling a meeting
Oracle Banking
Collections
Digital Customer
Experience Layer
with 24/7 self-
help capability….
Self-Help Journey
Intelligence
Screen Delivery
650-533-9116 to scheduling a meeting
Days Delinquent
Risk Score
Balance
Strategy (Case)
Workflow Allocation (Queue) BA CA ED CF EG DF
21 43 51 46 87 99
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
1-29
30-59
60+
ACCOUNTS
Oracle Banking Collections
is the Solution…
Do you need to….
• Segment accounts by risk
• Customize collection
treatments
• Handle multiple investor
portfolios
650-533-9116 to scheduling a meeting
Stop by and let us
share with you how
Oracle Banking
Collections
can Transform your
Organization and add
value
What moves the needle?
Up to $75 million USD
annual benefit
650-533-9116 to scheduling a meeting
Oracle Banking Collections
@OracleFS
facebook.com/oraclefs

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Oracle Banking Collections - NACM June12

  • 2. 650-533-9116 to scheduling a meeting HOLISTIC APPROACH REDUCED OPERATING EXPENSE SEGMENTATION LOSS AVOIDANCE LOSS AVOIDANCE EARLY WARNING ENTERPRISE INTEGRATED MONITORING SEAMLESS COMPLIANT VENDOR MANAGEMENT MULTI-CHANNEL DIFFERENTIATION PRE-EMPTIVE COLLECTIONS SERVICE ORIENTATED ARCHITECTURE CUSTOMER SATISFACTION
  • 3. 650-533-9116 to scheduling a meeting Reasons to Transform Collections… I.T. FRAGMENTATION HIGH OPERATING COST POOR CUSTOMER EXPERIENCE INCREASED CREDIT LOSS
  • 4. 650-533-9116 to scheduling a meeting Oracle Transformational Capabilities Borrower Centricity Holistic & Enterprise Wide Workflow Automation Customer Experience Layer Intelligent Segmentation Powerful Tracking & Auditing Tools
  • 5. 650-533-9116 to scheduling a meeting Oracle Banking Collections What moves the needle? Up to $75 million USD annual benefit
  • 6. 650-533-9116 to scheduling a meeting Imagine A Single Seamless Solution To Solve Repayment Problems Solving Financial Hardships SOFTWARE AGENTS CUSTOMERS One Enterprise Collection SolutionAn Enterprise- level solution ..to manage the collection process across all consumer product lines throughout the entire delinquency life-cycle by..
  • 7. 650-533-9116 to scheduling a meeting Borrower Centricity… the next evolution in collections?
  • 8. 650-533-9116 to scheduling a meeting Borrower Centricity is the next evolution in collections. Is your organization prepared? • Improve operational efficiency • Reduce the risk of exceeding the maximum number of calls • Improve relationship between the borrower and agent • Increase borrower satisfaction & retention • Remedy a borrower’s financial hardship
  • 9. 650-533-9116 to scheduling a meeting Oracle Banking Collections Digital Customer Experience Layer with 24/7 self- help capability…. Self-Help Journey Intelligence Screen Delivery
  • 10. 650-533-9116 to scheduling a meeting Days Delinquent Risk Score Balance Strategy (Case) Workflow Allocation (Queue) BA CA ED CF EG DF 21 43 51 46 87 99 Low High Low High Low High Low High Low High Low High Low High Low High Low High 1-29 30-59 60+ ACCOUNTS Oracle Banking Collections is the Solution… Do you need to…. • Segment accounts by risk • Customize collection treatments • Handle multiple investor portfolios
  • 11. 650-533-9116 to scheduling a meeting Stop by and let us share with you how Oracle Banking Collections can Transform your Organization and add value What moves the needle? Up to $75 million USD annual benefit
  • 12. 650-533-9116 to scheduling a meeting Oracle Banking Collections @OracleFS facebook.com/oraclefs

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  1. This is a Title Slide with Picture slide ideal for including a picture with a brief title, subtitle and presenter information. To customize this slide with your own picture: Right-click the slide area and choose Format Background from the pop-up menu. From the Fill menu, click Picture and texture fill. Under Insert from: click File. Locate your new picture and click Insert. To copy the Customized Background from Another Presentation on PC Click New Slide from the Home tab's Slides group and select Reuse Slides. Click Browse in the Reuse Slides panel and select Browse Files. Double-click the PowerPoint presentation that contains the background you wish to copy. Check Keep Source Formatting and click the slide that contains the background you want. Click the left-hand slide preview to which you wish to apply the new master layout. Apply New Layout (Important): Right-click any selected slide, point to Layout, and click the slide containing the desired layout from the layout gallery. Delete any unwanted slides or duplicates. To copy the Customized Background from Another Presentation on Mac Click New Slide from the Home tab's Slides group and select Insert Slides from Other Presentation… Navigate to the PowerPoint presentation file that contains the background you wish to copy. Double-click or press Insert. This prompts the Slide Finder dialogue box. Make sure Keep design of original slides is unchecked and click the slide(s) that contains the background you want. Hold Shift key to select multiple slides. Click the left-hand slide preview to which you wish to apply the new master layout. Apply New Layout (Important): Click Layout from the Home tab's Slides group, and click the slide containing the desired layout from the layout gallery. Delete any unwanted slides or duplicates.
  2. Slide Transition: How would you like people to describe your enterprise? If you had to choose one word, would it be innovative? That’s what many of our customers say. Innovation means different things to different people, but at its core, innovation is about discovering and implementing new ideas that change the way we live and work. Think about these technology-driven innovations that have changed many of our lives: Today, you can find the earth’s largest selection of products* on Amazon.com. Amazon is essentially a software company that began as an online bookstore and currently ranks among the top 20 U.S. retailers**. Borders, its former competitor, is in the midst of bankruptcy. Today, you can access most of your entertainment online, whether it’s music through Apple iTunes, movies through Netflix or video games from Zynga. Notes: * Amazon’s words, not ours. ** Fortune 500 2011 Ranking: WalMart, General Motors, Ford, Verizon, CVS Caremark, Kroger, Costco, Home Depot, Walgreen, Target, Apple, Dell, Best Buy, Lowe’s, Sears, Chrysler, Safeway, SuperValu, Walt Disney, Amazon
  3. Slide Transition: The biggest obstacle to I.T. performance is complexity. Think of it this way: if you bought a car the way a business buys IT… You’d buy the engine, doors, seats, windows, steering wheel and tires all from separate vendors. Then pay a mechanic thousands of dollars to assemble the car. You’d lose the value the car manufacturer puts into engineered safety systems, integrated control systems. You’d lose years of testing, validating, engineering... innovation.
  4. Objective of this presentation is to introduce OB Collections to the audience. First of all, we look at the key challenges faced by collection managers today and why OB collections is a right solution to consider Followed by a birds eye view of the solution components and key capabilities that will enable banks in achieving an effective and cost effective collections operations
  5. Objective of this presentation is to introduce OB Collections to the audience. First of all, we look at the key challenges faced by collection managers today and why OB collections is a right solution to consider Followed by a birds eye view of the solution components and key capabilities that will enable banks in achieving an effective and cost effective collections operations
  6. Objective of this presentation is to introduce OB Collections to the audience. First of all, we look at the key challenges faced by collection managers today and why OB collections is a right solution to consider Followed by a birds eye view of the solution components and key capabilities that will enable banks in achieving an effective and cost effective collections operations
  7. Objective of this presentation is to introduce OB Collections to the audience. First of all, we look at the key challenges faced by collection managers today and why OB collections is a right solution to consider Followed by a birds eye view of the solution components and key capabilities that will enable banks in achieving an effective and cost effective collections operations
  8. Objective of this presentation is to introduce OB Collections to the audience. First of all, we look at the key challenges faced by collection managers today and why OB collections is a right solution to consider Followed by a birds eye view of the solution components and key capabilities that will enable banks in achieving an effective and cost effective collections operations