2. The challenge we face
Globally we are all working on the same problems
Technology has speeded up but productivity has slowed
Lots of money for reports but little for practical action
No coordination to scale existing innovations
Organisations have little time to experiment due to cuts
3. What Bromford set out to fix
Replacing
Poor problem definition
Fear of failure
Inertia
Zombie Projects
With
Evidence based fast fail
experimentation
4. Moving from a culture of reporting to a
culture of exploration
8. tEsT
PilOt
outCOMes
“Right, that’s
sort of OK”
“Needs more
work”
Usually Crap
iDEA
Kill It,
sHelVE It,
Release It.
‘Cursory
Design’
Actual Design
Evidencing
Completing
Innovation as Good Governance
9. The launch of our new localities approach will see Neighbourhood Coaches with patches of around 175 households replacing
traditional Housing Managers who each look after 500 households. Last year we invested £1.1m in testing it, and following
successful pilots we’re rolling it out at a cost of £3.5m.
Moving from the reactive to the pre-emptive:
A move from telling to listening
A move from managing to coaching
A move from filling the gaps with services to closing the gaps through connections
11. Boards ought to be at the forefront
of transformations not the
rearguard
12. Board needs to reflect on
whether innovation
projects (inflight and
upcoming) receive
sufficient attention and
scrutiny
13. Boards must balance
risk and potential
benefits
However they should also
consider the very high
organisational risk of not
undertaking innovation, even
if risks are incurred in that
process.
Bad communication
Lengthy reports
Over complication and teaching people the ins and outs of project management
Colleagues doesn’t need to know what is required for us to do our jobs otherwise they’d do it themselves. They just need to understand why
Open and transparent - basecamp, whatsapp
Telling the story - blogging
Tests are built to be safe to fail. Put things out you know are still a way off. Plan, do, act, check.
Measuring success
Larger scale monitoring. Past the stage of proof of concepts and now looking at impact.
Social return on investment
Robust argument
Journey to localities - The idea (the deal - something for something), the proof of concept (service offer pilots) to business decision (localities)