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Core Competencies &
                 Competitive Advantage


         Objective: To tools to identify how to utilize core assets or strengths within
         a company. Participants should have a clear understanding of the
         importance of distinguishing in which things they excel and structuring their
         strategy around these areas.


Novus Business and IT Training Program
Lesson Overview
• Always competitors!
• Purpose:
     – Identify top strengths/assets (COMPETENCIES)
     – Use competencies as building blocks
     – Develop strategies to be a stable, long-term leader in
       your market



Novus Business and IT Training Program                     1
What are Core Competencies?
• Assets that set your
  company apart
• Subset of strengths from
  SWOT analysis
• Meet the following
  conditions:
     – It provides benefits to the
       customer
     – It is hard to imitate
     – It provides access to a wide
       variety of markets
• “The roots of your tree.”


Novus Business and IT Training Program   2
Identifying Your Core Competencies
• Techniques:
     – Compile a list of company assets (both
       tangible/intangible)
     – Identify which of your products have succeeded in
       the past
     – Consider what positive reviews you’ve received from
       your customers
• Be realistic
• Align with long-term goals
Novus Business and IT Training Program                  3
The Core Competency Difference
• Identify your competencies
• Develop your
  competencies
• Structure your
  organization around your
  competencies
• Involve core competencies
  in all end products



Novus Business and IT Training Program   4
Competitive Advantage
• Competitive advantage is having greater profits
  than the average for the industry
     – Superior assets
     – Superb capabilities
     – Key success factors
• No core competencies = below average
  performance = no competitive advantage


Novus Business and IT Training Program              5
Strategies of Competitive Advantage
Cost Leadership                           Differentiation
• Similar product at a lower              • Unique product at a higher
  price                                     price




        Understand both strategies and aim to achieve one



 Novus Business and IT Training Program                                  6
Cost Leadership

• Do not disregard
  differentiation
• Product must be comparable
• Not good if many
  competitors are trying to
  become “the cost leader”




Novus Business and IT Training Program            7
Differentiation
• Unique in some way greatly VALUED by
  customer
     – A better product
     – A quicker delivery system
     – A stronger marketing approach
     – Better customer service
     – Longer product warranties


Novus Business and IT Training Program               8
Review
Core Competencies                           Competitive Advantage
• Provide benefit to the                    • Lowest cost provider
  customer                                  • Better/more unique product
• Be hard to imitate
• Supply access to a wide
  variety of market


      Core competencies + competitive advantage =
                   long-term success
Novus Business and IT Training Program                                 9
Activity
In your groups with the company provided to by your
   instructor (cafĂŠ, clothing department, restaurant, or bar)
   answer the questions below. Please create/imagine any
   missing information and indicate it in your answers.
• What are your assets? Please list 5-7.
• Select 2 of your top assets. What are ways to develop or improve
   these assets?
• Determine whether any of these assets can be a core competency
   using the criteria below. Explain why or why not.
     – Does it provide benefits to the customer?
     – Is it hard to imitate?
     – Does it offer access to a wide variety of markets?
• Which one of the two strategies discussed to achieve a
  competitive advantage does your company have the potential to
  achieve? Why? How would you go about achieving this?
Novus Business and IT Training Program                      10

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Lesson 21: Core Competency and Competitive Advantage

  • 1. Core Competencies & Competitive Advantage Objective: To tools to identify how to utilize core assets or strengths within a company. Participants should have a clear understanding of the importance of distinguishing in which things they excel and structuring their strategy around these areas. Novus Business and IT Training Program
  • 2. Lesson Overview • Always competitors! • Purpose: – Identify top strengths/assets (COMPETENCIES) – Use competencies as building blocks – Develop strategies to be a stable, long-term leader in your market Novus Business and IT Training Program 1
  • 3. What are Core Competencies? • Assets that set your company apart • Subset of strengths from SWOT analysis • Meet the following conditions: – It provides benefits to the customer – It is hard to imitate – It provides access to a wide variety of markets • “The roots of your tree.” Novus Business and IT Training Program 2
  • 4. Identifying Your Core Competencies • Techniques: – Compile a list of company assets (both tangible/intangible) – Identify which of your products have succeeded in the past – Consider what positive reviews you’ve received from your customers • Be realistic • Align with long-term goals Novus Business and IT Training Program 3
  • 5. The Core Competency Difference • Identify your competencies • Develop your competencies • Structure your organization around your competencies • Involve core competencies in all end products Novus Business and IT Training Program 4
  • 6. Competitive Advantage • Competitive advantage is having greater profits than the average for the industry – Superior assets – Superb capabilities – Key success factors • No core competencies = below average performance = no competitive advantage Novus Business and IT Training Program 5
  • 7. Strategies of Competitive Advantage Cost Leadership Differentiation • Similar product at a lower • Unique product at a higher price price Understand both strategies and aim to achieve one Novus Business and IT Training Program 6
  • 8. Cost Leadership • Do not disregard differentiation • Product must be comparable • Not good if many competitors are trying to become “the cost leader” Novus Business and IT Training Program 7
  • 9. Differentiation • Unique in some way greatly VALUED by customer – A better product – A quicker delivery system – A stronger marketing approach – Better customer service – Longer product warranties Novus Business and IT Training Program 8
  • 10. Review Core Competencies Competitive Advantage • Provide benefit to the • Lowest cost provider customer • Better/more unique product • Be hard to imitate • Supply access to a wide variety of market Core competencies + competitive advantage = long-term success Novus Business and IT Training Program 9
  • 11. Activity In your groups with the company provided to by your instructor (cafĂŠ, clothing department, restaurant, or bar) answer the questions below. Please create/imagine any missing information and indicate it in your answers. • What are your assets? Please list 5-7. • Select 2 of your top assets. What are ways to develop or improve these assets? • Determine whether any of these assets can be a core competency using the criteria below. Explain why or why not. – Does it provide benefits to the customer? – Is it hard to imitate? – Does it offer access to a wide variety of markets? • Which one of the two strategies discussed to achieve a competitive advantage does your company have the potential to achieve? Why? How would you go about achieving this? Novus Business and IT Training Program 10