I work with a great number of early stage start ups. These are issues I see time and time again. This presentation will take you through the "growth mindset" and actionable tips to help you increase your overall conversions.
21. Fictionalised +
Generalised
Content Strategy
Website copy
Content Mapping
Email Copy
SEO
Product Roadmap
Personas
Age:
Occupation:
Income:
Status:
31
IT Consultant
Above Average
Single
SUBMISSIVE ASSERTIVE
CRITICAL OPEN MINDED
EMOTIONAL LOGICAL
COOPERATIVE COMPETITIVE
RELAXED ENTHUSIASTIC
SPONTANEOUS ORGANISED
22. HOW DO I
BUILD ONE?
Internal data (Sales,
Product Person,
Returns, Customer
Service)
Surveys/Polling
Speak to Customers!
Analytics
Focus Groups
23. What is success to them?
What do they struggle with?
What are their fears,
insecurities? (don’t ask)
Where do they get their
information?
How do they consume
information?
WHAT TO
LOOK FOR.
24. Clearly define the
goal… clarify the call
to action based on
an unmet need
Create a negative
persona…
The unprofitable
customer, low average
sale
Create too many
Get too aspirational
Base it on one
known user
PERSONA
DEVELOPMENT
Do’s Dont’s
31. How to use VPN
Pros and cons VPN
VPN vs Proxy
“HOW TO WATCH
NETFLIX US”
“HOW TO LISTEN TO
SPOTTILY ABROAD” ProxySoft Browser
plugin
ProxiSoft Reviews
ProxiSoft coupon
code
PROXY BROWSER PLUGIN
32. Funnel Stage Travel
Activity Funnel Relates to vacations
Suspicion of a problem vacation ideas
Problem identified Europe vacation
Looking for a solution alternative Europe vacation ideas
solution has been chosen Paris vacations
Complicating Issues Paris vacation kids
Research specific solutions Paris plan tickets
Research a specific brand Air France tickets
Conversion Immenent Air France Tickets Cheap
Post Conversion Travel insurance
*Stolen directly from Ted Ives Coconut Head Phones SEO
33.
34. YOU WANT TO
CLOSE THE DEAL
IN THE FIRST VISIT
TO THE SITE…
36. Growth is a process
and mindset
How do you solve your
customers pain?
Don’t ignore the top of
the funnel
Nail your proposition
What are your micro-
conversions?
TAKE
AWAYS