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Setting Up An Online Store
                     CJ Lucke




A Service
   Of:                      Sponsored by:
Affordable collaborative data
             management in the cloud.

A Service
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Today’s Speaker




                                 CJ Lucke
                                    CEO,
                                 Public Remix                                Hosting:
Assisting with chat questions:
April Hunt, Nonprofit Webinars                       Sam Frank, Synthesis Partnership

A Service
   Of:                                          Sponsored by:
Setting Up an
 Online Store
CJ Lucke, Public Remix
CJ Lucke, Public Remix

 Work with local government and
 nonprofits to engage customers
 Teach social media and govt.
 admin. for local universities
 CEO for Public Remix
Today’s take-aways
•   Understand the online store transaction
    process

•   Review top electronic storefront options

•   Learn what are the "hot" sellers

•   Become a revenue center selling surplus

•   Discuss the legal constraints of online
    transactions

•   Have fun!
Examples: Outside
        Vendor
San Diego Historical Society | Printroom | Photos




                          http://http://www.sandiegohistory.org/online_resources/gallery.html/
Examples: CafePress




                http://www.cafepress.com/
Greater Good:
Family of Specialty Sites




             http://https://www.thehungersite.com/store/site.do?siteId=220/
Greater Good -
                   FairTrade
    The GreaterGood Network welcomes product submissions for review by our
    buying team. Please send a letter describing your company and collection along
    with a product sample and pricing to:

•   GreaterGood store
    c/o CharityUSA.com, LLC
    One Union Square
    600 University Street, Suite 1000
    Seattle, WA 98101
    USA
    Attn: T. Blakely
•   Please note that product samples will not be returned, nor do we pay for samples.
•   Product submissions do not imply or guarantee an intent to purchase submitted
    products. Due to the volume of product submissions, we are not able to
    acknowledge receipt of every product.
Examples: Licensing
New York City | Admin. Services | Everything NY!




                                   http://http://a856-citystore.nyc.gov//
New York

24 million dollars a year in revenue - RFP &
multiple vendors

Aggressive enforcement of licensing and images

Lawsuits

All departments under one umbrella

Copy of RFP at PublicRemix.com
Examples: LA Coroner’s
       Office




              http://http://www.lacoroner.com/Default.aspx/
Examples: Gift Catalog
Mercy Ships | Donations




                          http://http://www.mercyships.org/index.php/pages/gift_catalog/
Examples: In Kind Direct
Created by Prince of Wales | Magento |
Distributes products to charities




                                         http://www.inkinddirect.org/
Examples:
        Personalization
Parking cards, credit cards, stamps (value of your
logo/brand)




                               http://http://a856-citystore.nyc.gov/4/Parking-Cards//
First: What is your goal?
Political - is your agency ready for this?

Marketing

  Get your name and logo out in public

  Attract more members

Revenue

  Set realistic goals

  Start small with pilot project
Second: In-house or
         out?
Just selling on-line or have retail store locations?

Do you have the resources in-house? (customer
relations, IT support, shipping, returns, legal)

Is your Finance dept. able to accept credit cards?

Will your legal dept. allow you to sell surplus?

Would an outside vendor make a profit?

Can you partner with tourism office?
Preferred method:
         Outsource

Write an RFP and see if anyone is interested

What is your expected level of service? (Hours
open for storefronts, 24 hour online service,
express shipping)
Setting up In-house

Get buy-in from decision makers

Decide on products you want to sell, inventory
you will keep, secure storage area and how you
will fulfill orders

Work with IT & Finance to develop website,
shopping cart, credit card authorization, bank
deposits and customer return policies
Selling Surplus

How not to do it
Selling Surplus

Farmington, NM

Yuma, AZ




                 http://www.publicsurplus.com/sms/farmington,nm/browse/home
eBay - State of Oregon




              OregonTrail2000 on eBay
Website Store Vendors
Resolution, Inc. http://www.resodirect.com/

Volusion http://www.volusion.com/nonprofit/

Magento http://www.magentocommerce.com/

CafePress http://www.cafepress.com

eBay http://www.ebay.com

Public Auction http://www.publicsurplus.com
Thank you!


Visit PublicRemix.com for copy of NY RFP and
more info

Your customers want to buy products on-line;
you can make it easy for them!
Find listings for our current season
         of webinars and register at:

            NonprofitWebinars.com


A Service
   Of:                    Sponsored by:

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Setting Up An Online Store

  • 1. Setting Up An Online Store CJ Lucke A Service Of: Sponsored by:
  • 2. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 3. Today’s Speaker CJ Lucke CEO, Public Remix Hosting: Assisting with chat questions: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 4. Setting Up an Online Store CJ Lucke, Public Remix
  • 5. CJ Lucke, Public Remix Work with local government and nonprofits to engage customers Teach social media and govt. admin. for local universities CEO for Public Remix
  • 6. Today’s take-aways • Understand the online store transaction process • Review top electronic storefront options • Learn what are the "hot" sellers • Become a revenue center selling surplus • Discuss the legal constraints of online transactions • Have fun!
  • 7. Examples: Outside Vendor San Diego Historical Society | Printroom | Photos http://http://www.sandiegohistory.org/online_resources/gallery.html/
  • 8. Examples: CafePress http://www.cafepress.com/
  • 9. Greater Good: Family of Specialty Sites http://https://www.thehungersite.com/store/site.do?siteId=220/
  • 10. Greater Good - FairTrade The GreaterGood Network welcomes product submissions for review by our buying team. Please send a letter describing your company and collection along with a product sample and pricing to: • GreaterGood store c/o CharityUSA.com, LLC One Union Square 600 University Street, Suite 1000 Seattle, WA 98101 USA Attn: T. Blakely • Please note that product samples will not be returned, nor do we pay for samples. • Product submissions do not imply or guarantee an intent to purchase submitted products. Due to the volume of product submissions, we are not able to acknowledge receipt of every product.
  • 11. Examples: Licensing New York City | Admin. Services | Everything NY! http://http://a856-citystore.nyc.gov//
  • 12. New York 24 million dollars a year in revenue - RFP & multiple vendors Aggressive enforcement of licensing and images Lawsuits All departments under one umbrella Copy of RFP at PublicRemix.com
  • 13. Examples: LA Coroner’s Office http://http://www.lacoroner.com/Default.aspx/
  • 14. Examples: Gift Catalog Mercy Ships | Donations http://http://www.mercyships.org/index.php/pages/gift_catalog/
  • 15. Examples: In Kind Direct Created by Prince of Wales | Magento | Distributes products to charities http://www.inkinddirect.org/
  • 16. Examples: Personalization Parking cards, credit cards, stamps (value of your logo/brand) http://http://a856-citystore.nyc.gov/4/Parking-Cards//
  • 17. First: What is your goal? Political - is your agency ready for this? Marketing Get your name and logo out in public Attract more members Revenue Set realistic goals Start small with pilot project
  • 18. Second: In-house or out? Just selling on-line or have retail store locations? Do you have the resources in-house? (customer relations, IT support, shipping, returns, legal) Is your Finance dept. able to accept credit cards? Will your legal dept. allow you to sell surplus? Would an outside vendor make a profit? Can you partner with tourism office?
  • 19. Preferred method: Outsource Write an RFP and see if anyone is interested What is your expected level of service? (Hours open for storefronts, 24 hour online service, express shipping)
  • 20. Setting up In-house Get buy-in from decision makers Decide on products you want to sell, inventory you will keep, secure storage area and how you will fulfill orders Work with IT & Finance to develop website, shopping cart, credit card authorization, bank deposits and customer return policies
  • 22. Selling Surplus Farmington, NM Yuma, AZ http://www.publicsurplus.com/sms/farmington,nm/browse/home
  • 23. eBay - State of Oregon OregonTrail2000 on eBay
  • 24. Website Store Vendors Resolution, Inc. http://www.resodirect.com/ Volusion http://www.volusion.com/nonprofit/ Magento http://www.magentocommerce.com/ CafePress http://www.cafepress.com eBay http://www.ebay.com Public Auction http://www.publicsurplus.com
  • 25. Thank you! Visit PublicRemix.com for copy of NY RFP and more info Your customers want to buy products on-line; you can make it easy for them!
  • 26. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: