Noah Ogori

Kenya Kenya

Head of Outsource & Services

Telecom / Mobile

My experience spans 15 years in Information Technology Services, people, processes and Support. Currently, I oversee one of the largest local IT Services Management (ITSM), outsourcing functions in Kenya: setting up and running ITIL based Help Desk support services for airlines, banks and companies in the insurance industry, leading a team of over 140 specialists. Amongst the clients I am managing for IT Services include Hewlett-Packard (East Africa Region), Kenya Airways, BRITAM, CBA Bank, DTB Bank, The United Nations (UNON), among others. I am passionate about people and processes and have spent most of my professional life creating synergies between the two, for different organization...