I want to share with you a wonderful leadership program (L.A.L.P), and I am sure it will have an effective add value to your company. It is directed to department managers, supervisors, and team leaders. This program is provided exclusively by links for training and consulting. For any questions about the program please contact me at +962788086814

1. TRAINING , CONSULTING & BUSINESS SOLUTIONS
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Transferring Knowledge

2. ABOUT US
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Links for Training , Consulting and
Business Solutions was founded in 2009
in Amman, Jordan. It is strategically
located opposite to the Jordanian
University, serving a wide range of
students in all disciplines as well as the
business sector.
Links offers a wide range of courses,
workshops and diplomas, taught by
accredited and well qualified Instructors,
and in cooperation with various
governmental, semi-governmental and
diplomatic agencies

3. OUR VISION
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To create and sustain a fully-functioning
community acting as a medium for
knowledge transfer
between the community members

4. Why Links for
Training &
Consulting?
- Top-Notch International Trainers
- 150+ Courses
- Business Orientated
- Custom designed solutions centered on
your needs
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5. OUR TEAM
We pride ourselves on the ability to
attract and retain the best trainers in the
region
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LINKS APPLIED LEADERSHIP PROGRAM
L.A.L.P

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How L.A.L.P Works
In this training program interactive sessions are used for every month covering a total of 24 topics a year,
Two (2) each month . Each Participant should submit an action plan and success story for at least 12 topics.
In order to verify and confirm the result , the success story should be approved by both parties ( Links
Facilitator and Management of the participant ).
Communication ….. Developing People …. Managing Change ….. Problem Solving
Strategic Thinking …… Customer Service ……. Leadership …….Negotiation
Raising Productivity ……. Team Building --- Understand the business …. Influencing others
To be result oriented …. Innovations
Common Competencies

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Creating Success by Changing
How You Think
In this session, information will be solicited from
participants about the past and present experiences
while focusing on future vision. Participants will be
assisted to become more self aware and will be guided
to lay out their success plan.
LINKS APPLIED LEADERSHIP PROGRAM
Coaching and Mentoring
In this session, the focus is on how to better coach the
employees to achieve higher performance.
Participants will learn to coach and foster a great
working relationship through personal understanding
and strategic goal setting

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Managing Stress
The focus of this session is on building strength to deal with
stressful work environment. Participants will gain a better
understanding of stress and develop skills for addressing any
stressful situation which include using routines, relaxation
techniques, and stress log system.
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Leadership Characteristics
In this session, participants will learn to apply critical
leaders attitudes, values, traits and behaviours. They
will be introduced to various leadership styles but the
focus will be on the most appropriate one. They will
also learn how to become a first class leader and
communicate as a powerful one.
LINKS APPLIED LEADERSHIP PROGRAM

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Assertiveness and Self Confidence
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The session will help participants understand the
meaning of assertiveness and self-confidence. They
will explore personal strengths and weaknesses, learn
to build a positive self image and develop positive
feelings to improve many aspects of their lives.
LINKS APPLIED LEADERSHIP PROGRAM
Surpassing Customers' Expectations
The focus in this session is on how to excel in serving
customers and surpass their expectations. Participants
learn to gain customers' trust , understand their needs
and provide highest level of service. They will also acquire
skill set including in-person and over the phone
techniques, dealing with difficult customers, and
generating return business

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Creative Problem Solving
In this session, participants will reach a full
understanding of the entire creative problem solving
process, in addition to being provided problem solving
tools that are easily used. skills include brainstorming,
information gathering, analyzing data, and identifying
resources.
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Managing Anger
Participants will learn how to identify their anger
triggers and what to do when they get angry. Through
specific coping and planning techniques, anger can
become a positive tool.
LINKS APPLIED LEADERSHIP PROGRAM

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Recruit, Train & Retain
Up to 85% of a worker's business execution is dictated
by their attitude. How would you contract, compensate
and develop benefit situated mentalities in the general
work environment you lead?
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Communication Strategies
Participants in this session will understand the different
methods of communications and how to use them. They
will improve their communication skills and eventually
positively impact everyone involved.
LINKS APPLIED LEADERSHIP PROGRAM

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Using time Management strategy
This session will help participants learn the crucial time
management strategies. Participants will be given a skill set
that includes personal motivation, delegation skills,
organization tools, and crisis management.
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Productivity & Motivation
At the point when administrators were requested
to name the most imperative quality for leaders to
have in tough circumstances, their most normal
reaction was the capacity to motivate individuals.
We motivate you so you can motivate others.
LINKS APPLIED LEADERSHIP PROGRAM

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Raising Emotional Intelligence Levels
Participants will gain an understanding of the EQ importance
and how it affects work and performance. They will learn to
recognize their emotions, understand where they come from
and develop strategies to deal with them the best way
possible. Improving the management of emotions have a
positive impact on the professional and personal lives
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Teamwork and Team Building
Participants will be encouraged to explore the different
aspects of a team, as well as ways that they can become
a top-notch team performer. They will understand the
concept of a team, and the factors that are involved into
being a successful team and team member.
LINKS APPLIED LEADERSHIP PROGRAM
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Conflict Resolution
Through this session, participants will learn crucial conflict
management skills, including dealing with anger and using
the Agreement Frame. Dealing with conflict is important for
every organization no matter what the size is. If conflicts are
not resolved, they can lead to high absentee rate, attrition
and even poor production.
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Team Leadership
In this session, the focus is on developing leading skills
that overcome obstacles such as personality , gender,
generational and cultural differences. Participants will
learn characteristic of effective team, barriers to team
work and ground rules to ensure better team
effectiveness
LINKS APPLIED LEADERSHIP PROGRAM

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Managing Difficult Clients
Through this session participants will learn efficient and
effective tools to deal with obstacles posed by difficult
employees as in disappointment and rage. Participants will
be provided a strong skill set including in-person and over
the phone techniques, addressing complaints, and
generating return business
LINKS APPLIED LEADERSHIP PROGRAM
Organizational Skills
Learning better organization skills, will help participants
achieve improved productivity, better management, and
an overall increase in professional growth. Participants
will learn to stop wasting numerous hours by getting
more organized.
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Negotiation Skills
This session will help participants understand their opponent and
have the confidence to not settle for less than they feel is fair.
Participants will learn that an atmosphere of respect is essential, as
uneven negations could lead to problems in the future.
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Empower workers to be the best
they can
It is said that a little achievement can some time keep
you from a great deal of accomplishment. In this session
we help participants find their own undiscovered
strengths and talents
LINKS APPLIED LEADERSHIP PROGRAM
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Critical Thinking
In this session, participants will be lead to be more rational and
disciplined thinker. They will learn to reduce bias and reach a great
understanding of the environment. They will acquire skills to
evaluate, identify, and distinguish between relevant and irrelevant
information.
LINKS APPLIED LEADERSHIP PROGRAM
Leaders make change
possible
This session will give participants tools to implement
changes more smoothly and to have them better
accepted. It will enhance the understanding of how
change is implemented and provide some tools for
managing reactions to it.
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Business Succession Planning
Participants will recognize differences between succession planning
and mere replacement planning. Preparing people to take on
leadership responsibilities is as important as hiring the right person
for the job. Every company should have a form of succession plan.
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LINKS APPLIED LEADERSHIP PROGRAM
The Art of Effective Delegating
Participants in this session will learn the different ways
of delegating, give better instructions, monitoring results
and giving effective feedback

20. Training …
Consulting …
&
Business Solutions
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