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Effective Communication in Healthcare

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Nidheesha Manganam
Nidheesha Manganam

The document discusses various aspects of communication in health education including: 1. It defines the key components of the communication process including the sender, receiver, message, channels, and feedback. 2. It describes different types of communication methods like one-way, two-way, verbal, and non-verbal communication. 3. It outlines principles of health education including creating interest, encouraging participation, understanding concepts, providing motivation and reinforcement, and using community leaders.

TechnologieBusiness
1 von 94
welcome By NIDHEESHA T FIRST YEAR MSC NURSING
 
An introduction ,[object Object],[object Object]
Main components of communication process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communication process ,[object Object],Sender or Instigator Channel Medium Receiver Change in payment systems Finance Dept E-mail Feedback
sender ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Receiver ,[object Object],[object Object],[object Object],[object Object]
Message ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Channels of communication ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
One way communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Two way communication ,[object Object],[object Object],[object Object],[object Object]
Verbal communication ,[object Object],[object Object],[object Object]
Non verbal communication ,[object Object],[object Object]
Formal & informal communication ,[object Object],[object Object],[object Object]
Visual communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telecommunication & internet ,[object Object],[object Object]
Health communication ,[object Object],[object Object],[object Object]
Functions of Health communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
information ,[object Object],[object Object],[object Object],[object Object],[object Object]
Education ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Persuasion ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Privacy: to have a private environment during counselling or services. Confidentiality: to be assured that any personal information will remain confidential. Dignity: to be treated with courtesy, consideration and attentiveness. Comfort: to feel comfortable when receiving services. Continuity: to receive services and supplies for as long as needed. Opinion: to express views on the services offered .
HEALTH EDUCATION
INTRODUCTION ,[object Object],[object Object]
DEFINITIONS ,[object Object],[object Object]
[object Object],[object Object]
AIMS OF HEALTH EDUCATION ,[object Object],[object Object],[object Object],[object Object]
METHODS OF APPROACHES IN HEALTH EDUCATION ,[object Object],[object Object],[object Object]
Legal or Regulatory Approach ,[object Object],[object Object],[object Object],[object Object],[object Object]
Administrative or Service Approach ,[object Object],[object Object]
Educatinal Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTENTS OF HEALTH EDUCATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Biology
Nutrition ,[object Object],[object Object],[object Object],[object Object]
Hygiene Personal Environmental
Family Health Care ,[object Object],[object Object]
Control of Communicable and Non-Communicable diseases ,[object Object]
Mental Health ,[object Object],[object Object]
Prevention of Accidents ,[object Object]
Use of Health services ,[object Object]
PRINCIPLES OF HEALTH EDUCATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interest ,[object Object],[object Object],[object Object]
Participation ,[object Object],[object Object],[object Object]
Known to Unknown ,[object Object],[object Object]
Comprehension ,[object Object],[object Object],[object Object]
Reinforcement ,[object Object],[object Object],[object Object]
Motivation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning by Doing ,[object Object],[object Object]
Soil, Seed & Sower ,[object Object],[object Object],[object Object],[object Object]
Good Human Relations ,[object Object],[object Object],[object Object]
Community leaders ,[object Object]
Health communication- methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mass approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Individual approach ,[object Object],[object Object],[object Object],[object Object]
Group approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Group discussions ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Panel discussion ,[object Object],[object Object],[object Object]
symposium ,[object Object],[object Object],[object Object]
workshop ,[object Object]
[object Object],[object Object]
Role playing (socio- drama) ,[object Object],[object Object],[object Object]
Conferences & seminars ,[object Object],[object Object]
Mass media ,[object Object],[object Object]
[object Object],[object Object],[object Object]
radio ,[object Object]
internet ,[object Object],[object Object],[object Object]
Newspaper & printed material ,[object Object],[object Object],[object Object]
Direct mailing ,[object Object],[object Object]
Posters ,billboards & signs ,[object Object],[object Object],[object Object],[object Object]
Health museums and exihibitons ,[object Object],[object Object],[object Object]
Folk media ,[object Object],[object Object]
[object Object]
HEALTH EDUCATION VERSUS PROPOGANDA ,[object Object]
HINDRANCES OR BARRIERS IN PROCESS OF COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HINDRANCES… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EDUCATIONAL AIDS USED IN HEALTH EDUCATION ,[object Object],[object Object],[object Object]
Audio Aids ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Visual Aids ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Combination of Audio-Visual Aids ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HEALTH EDUCATION FOR THE GENERAL PUBLIC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ESSENTIALS OF HEALTH EDUCATON TO THE PUBLIC ,[object Object],[object Object],[object Object],[object Object]
CONCLUSION ,[object Object]
REFERENCES
ANY DOUBTS
Thank you

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Effective Communication in Healthcare

  • 1. welcome By NIDHEESHA T FIRST YEAR MSC NURSING
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  • 25. Privacy: to have a private environment during counselling or services. Confidentiality: to be assured that any personal information will remain confidential. Dignity: to be treated with courtesy, consideration and attentiveness. Comfort: to feel comfortable when receiving services. Continuity: to receive services and supplies for as long as needed. Opinion: to express views on the services offered .
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