Presentation made to Brooklyn College - Organizational Sociology, Sep 2014. Includes distillation of bank model.

1. Leadership
Visionary & Accountability
Author: Nelson Conde
Presented to Brooklyn College –
Organizational Sociology course
Sep. 2014

2. • Google focused on ways to measure leadership skills,
cognitive ability, humility, and ownership.
• Google determined that GPAs and test scores were
not good attributes for hiring.
Source: Korn Ferry Briefings issue 19

3. Visionary Leadership: Status Quo & Failure are Linked
Success Status
Quo
Failure

4. Accountable Leadership: Status Quo & Success are
Linked
Success Status
Quo
Failure

5. Banking vs Technology – Leadership Views
JAMIE DIMON
• DISCIPLINE
• DRIVE CHANGE
• HIGH STANDARDS
• OPENNESS
• ABILITY TO FACE FACTS
• SET UP FOR SUCCESS
• MORALE BUILDING
• FAIR TREATMENT
• HUMILITY
STEVE JOBS
• THINK DIFFERENT
• RESHAPE INDUSTRY
• DEEP KNOWLEDGE
• SIMPLICITY
• FAILURE IS OK
• LOVE WHAT YOU DO
• CURIOSITY
• ONE PERSON CAN’T DO IT

6. Jamie Dimon -
• Leaders are hard to find and are far from perfect,
• but the best possess most of the key 10 qualities of leadership.
• Those include setting high standards of performance and
integrity, transparency and fairness, and humility.
• Leaders need to acknowledge those who came before them
and helped shape the enterprise -- it's not all their own doing…
Family was in brokerage business; graduated from Tufts and Harvard; intern
at Goldman Sachs; mentor was Sandy Weill.

7. Steve Jobs -
• We have no committees at Apple. We are organized as a start
up. We are the biggest start up on the planet.
• You have to be run by ideas not hierarchy.
• You need a lot of passion for what you're doing because its so
hard. If you don’t, any rational person would give up; and you
have to do it over a sustained period of time.
Steve Jobs enrolled in Reed College, but dropped out after one semester.
He liked to go to classes that weren't on his schedule and learn about
random things like scripture and calligraphy. He traveled to India to search
for enlightenment.

8. I did not have the breadth of experience at that time to really appreciate just how
different leadership is when you are shaping an industry, versus when you’re a
competitor in an industry, in a public company, where you don’t make mistakes
because if you lose, you’re out.” – John Sculley, former Apple CEO
Clash of Leaders
Accountability
Visionary
Steve Jobs
vs
John Sculley

9. What does a Bank do?

10. Buys Money
Sells Money
Keeps the Difference
Time Risk
Price
Service Insure

11. V U C A
• Volatility
• Uncertainty
• Complexity
• Ambiguity

12. Can we transform a banking model into a
smaller, agile, profitable organization, with
highly dedicated customers?

13. •Loan
•Profit
Shareholders Invest Bank
Public /
Private
Investors
Money In …… Money Out

14. • Loan
• Profit
Bank
• Loan
• Low Cost
Credit
Union - np
Shareholders Invest
Members Deposit
Public /
Private
Investors
Members

15. • Loan
• Profit
Bank
• Loan
• Low Cost
Credit
Union - np
Shareholders Invest
Members Deposit
Public /
Private
Investors
Members
Social Cause
• Give
• Social Justice
Astraea
LGBT
Found. - np
Sponsors Give

16. • Loan
• Profit
Bank
• Loan
• Low Cost
Credit
Union - np
Shareholders Invest
Members Deposit
Public /
Private
Investors
Members
Social Cause
Creative
Producers /
Venture Cap
• Give
• Social Justice
Astraea
LGBT
Found. - np
• Give
• Profit
Kickstarter
Sponsors Give
Backers Give

17. • Give
• Social Justice
Astraea
LGBT
Found. - np
• Give
• Profit
Kickstarter
• Loan
• Profit
Bank
• Loan
• Low Cost
Credit
Union - np
Shareholders Invest
Members Deposit
Sponsors Give
Backers Give
Public /
Private
Investors
Members
Social Cause
Creative
Producers /
Venture Cap

18. BANK
• Dep, Lns, Der., Offshore, Trading, Leverage
• Brick & Mortar, ATMs, Online, Mobile
CREDIT UNION
• Loan, Deposits, Insurance, Investments
• Brick & Mortar, fewer ATMs, basic Online, Mobile?
ASTRAEA LGBT FOUNDATION
• Inform, Supporters, Grants
• Brick & Mortar, basic Online
Kickstarter
• 89 People yield 3 million backers
• Clean Online. Only wants one page resume.

19. Visionary Funding: Give / Profit / Taxed / Invent / Cause
“We believe that creative projects make for a
better world, and we’re thrilled to help support
new ones. Building a community of backers
around an idea is an amazing way to make
something new.” - Kickstarter
Only 89 People in Brooklyn; ½ on Product
Design; ½ on Community
In 2013: 3 million backers delivered $480MM
214 countries, and over 19,000
projects

20. Conclusions
Questions