design business meaning strategy sustainability waveline value ux innovation science fiction interaction design experience experiences creative leadership leadership nathan shedroff workshop total value premium value culture future design thinking positioning meaningful experiences lessons education post-consumer systems thinking design research rosenfeld research opportunities designers customer value customer relationship management mexico expereince design udem zoomorphism robots cui conversational user interfaces bots artificial intelligence anthropomorphism ai prototyping market segments customer experiences london narrative emotions design leadership creative culture logitech creative qualitative value creativity apple web visions webvisions gothenburg university sweden scifi ux futures swot etc. experience design sustainable interfaces science_fiction make_it_so growth degree mba curriculum dbma customer models management policy designers_accord adpf sustainable_design design_is_the_problem dmba san_francisco usability world consumerism
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