More than experience or training, resilience in the face of stressful situations and rapid changes determines whether you ultimately succeed or fail in the workplace. Learn the key skills involved in increasing resilience, and the four types of presence you must cultivate.

1. Resilient
Leadership:
The Power of
Presence

2. 2
Erin CooperSarah Dickinson

3. 3
Strategy Culture
Org Design
Change
Management
Leadership
Development
New Ways
of Working
What We Offer

4. WE SERVE THE DIFFERENCE-MAKERS
Culture is the last
sustainable
competitive
advantage
4
● Uncovered $15MM in new revenue
● Increased overall productivity by 27%
● Launched an innovation squad and pipeline
in under a month
● Avoided a painful and unnecessary reorg
● Increased work-life balance by 26%
● Increased candor by 65% within four
months
● Increased alignment across global divisions
by 140%

5. How We Get Involved
5
01. Embedded Change
"I need widespread
organizational change, and I
need it now."
Our most potent offering, a
NOBL team will embed in your
offices to design, guide, and
measure organizational change.
We work quickly, iteratively, and
responsibly to make you more
responsive.
Ask us to share the guide to our
full embedded process.
02. Offsite Design
"I’m taking my people offsite to
redesign how we work.”
A good way to get to know us,
we will design and facilitate your
next offsite. We help your team
think strategically about the
future, align your goals, and
make concrete improvements to
the way you work together.
Ask us to share testimonials
from our offsite clients.
03. Training Programs
"My people need training in
leadership and change, along
with new ways of working."
For when you need targeted skill
development, we design and
deliver training programs for
your senior leaders that help
them manage their teams
through change and become
overall more responsive.
Ask us to share our full list of
courses and classes.

6. It’s crazy out there
6

7. We’re even putting
our hopes on Brad
and Jen
7

8. 8

9. 96
9
% of organizations in
some stage of
transformation
Source: KPMG Global Transformation Study

10. 57
10
% of organizations who say
they are “weak” when it
comes to helping leaders
manage difficult schedules
and information flow
Source: Human Capital Trends Deloitte

11. 80
11
% of US workers feel
stressed on the job
Source: The American Institute of Stress

12. 77
12
% of ‘very stressed’
employees who also
report above-average
fatigue and early
warning signs of burnout
Source: Global Corporate Challenge Study

13. Shit is crazy out there
13

14. Today
14
● The critical skills for
leading change
● Resilience and why it
matters
● Presence - the ultimate
resilience builder
● Tips and habits to share

15. 15

16. 16
Self
Mastery
Empathy Trust Resilience

17. Self
Mastery
17
● Self-awareness
● Self-regulation
● Openness

18. Empathy
18
● Compassion
● Multiple viewpoints
● Listening
● Withholding judgment

19. Trust
19
● Psychological safety
● Open communication
● Regular feedback
● Support

20. 20
Self
Mastery
Empathy Trust Resilience

21. 21
Pause & Reflect

22. Think about a major challenge you’ve experienced in
your career or in your work life.
● How did you mitigate difficulties and stay the
course, despite this challenge?
● What did you do?
Reflection
22

23. 23
“”
The capacity of a system, enterprise or a
person to maintain its core purpose and
integrity in the face of dramatically
changed circumstances.
ANDREW ZOLLI, RESILIENCE - WHY THINGS BOUNCE BACK

24. 24
“”
The ability to deal with high levels of
challenge while maintaining or
regaining high levels of effectiveness
and wellbeing.
LINDA HOOPES - PROSILIENCE

25. MYTHS
Resilient individuals
‘put up or shut up’
25

26. MYTHS
Resilient individuals
never fail
26

27. MYTHS
Resilient individuals
are born that way
27

28. 28
Source: Maddi and Khoshaba: Resilience at Work

29. 29
Challenge
CommitmentControl
Source: Maddi and Khoshaba: Resilience at Work

30. Why is your resilience vital for your team
30

31. Skills for
Resilience
31
● Self and social awareness
● Create and maintain networks
● Size and prioritize challenges
● Positivity
● Reflection and Learning
● Presence

32. 32
“”
Presence: Cultivating mindfulness,
awareness and choice in relation to
self and others.

33. 33
Cultivating Presence
MentalPhysical Emotional Narratives

34. Physical
34
🗸 I don’t work out enough, or
I’m an exercise extremist.
🗸 I often feel tense or uneasy in
my body and I regularly ignore
physical ailments (pain,
tightness).
🗸 I frequently eat on the run
and settle for food that isn't
particularly healthy. I often
don’t hydrate enough.
🗸 I am often tired during the
day as I don't take time to
recharge through exercise,
breaks or enough sleep
(7-8hrs).
Rate yourself:
1 - 10
1 = True
10 = Not at all

35. Mental
35
🗸 I don’t take enough time for
reflection, strategizing and
thinking creatively.
🗸 I often work on evenings and
weekends and I rarely take a
completely email-free holiday.
🗸 I have difficulty focusing on
one thing at a time and I am
easily distracted during the day,
especially by notifications
(slack, email, texts).
🗸 I spend a lot of time reacting
to immediate demands, rather
than focusing on activities with
long-term value .
3535
Rate yourself:
1 - 10
1 = True
10 = Not at all

36. Emotional
36
🗸 I take too little time for the
activities I find most
enjoyable and nurturing.
🗸 I rarely stop to express my
appreciation to others
or to celebrate my
accomplishments and blessings.
🗸 I frequently find myself
feeling irritable, impatient or
anxious at work, especially
when demand is high.
🗸 I don’t spend enough time
with my family and loved
ones and when I’m with them,
I’m not fully present.
3636
Rate yourself:
1 - 10
1 = True
10 = Not at all

37. Narratives
37
🗸 My decisions at work are often
influenced by external demands
rather than a clear sense of my
own purpose and values.
🗸 I struggle to shift from negative
to positive mindsets,
especially after I have
been triggered.
🗸 There are significant gaps
between what I say is
important in life and how I
actually live.
🗸 I find myself engaging in
familiar unproductive
patterns of thinking, feeling
or acting.
3737
Rate yourself:
1 - 10
1 = True
10 = Not at all

38. Emotional Narratives
Physical Mental
I am often tired during the day as I don't take time to
recharge through exercise, breaks or enough sleep (7-8hr)
I frequently eat on the run and settle for food that isn't
particularly healthy. I often don’t hydrate enough.
I don’t work out enough, or I’m an exercise extremist.
I often feel tense or uneasy in my body and I regularly
ignore physical ailments (pain, tightness).
I have difficulty focusing on one thing at a time and I am
easily distracted during the day, especially by notifications
(slack, email, texts).
I spend a lot of time reacting to immediate demands,
rather than focusing on activities with long-term value
I don’t take enough time for reflection, strategizing and
thinking creatively.
I often work on evenings and weekends and I rarely take a
completely email-free holiday.
I frequently find myself feeling irritable, impatient or
anxious at work, especially when demand is high.
I don’t spend enough time with my family and loved
ones and when I’m with them, I’m not fully present.
I take too little time for the activities I find most
enjoyable and nurturing.
I rarely stop to express my appreciation to others
or to celebrate my accomplishments and blessings.
There are significant gaps between what I say is
important in life and how I actually live.
I find myself engaging in familiar unproductive
patterns of thinking, feeling or acting.
My decisions at work are often influenced by external
demands rather than a clear sense of my own purpose and
values.
I struggle to shift from negative to positive
mindsets, especially after I have been triggered.
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39. 39
Cultivating Presence
MentalPhysical Emotional Narratives

40. Create a presence goal for yourself
● Choose one of your lower scoring areas.
● What specifically do you need to do to
improve here?
● What needs to change?
● What needs to start/stop?
Presence
Goal
40

41. 41
● Don’t ignore root causes,
seek help
● Get to know your
presence strengths and
areas for improvement
● Build your emotional
awareness esp. triggers
● Nurture support system
● Take time for reflection
● Cultivate compassion - to
self and others

42. 42
Reflection
Well

43. 43
Ask

44. Want to learn how
to lead change ?
Future-proof Leadership
Hollyhock, Cortes Island
Sep 1 - 6, 2020
44

45. 45
learn more: nobl.io
podcast: workoffiction.fm
tweet: @worknobl
keep in touch: heart@nobl.io
lead: hollyhock.ca/futureproof
?

46. 46
“” The mind adapts and converts to its
own purposes the obstacle to our
acting. The impediment to action
advances action. What stands in the way
becomes the way.
MARCUS AURELIUS

47. Thank you.