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FUTURE OF TALENT DEVELOPMENT
Prof.Dr.AungTunThet November 14, 2017
INTRODUCTION
Talent
Development
• Dichotomy
• Three key areas
Talent Development
Social
• Building Digital
Literacy
• Mobile Performance
Management
• Culture Shapers
Transparent
• Work
• Leadership Dashboard
• Learning as New Currency
Connected
• Smart Learning
Paths
• Des-
intermediating
Content Providers
• -HR Analytics
GREAT WORKFORCE
Today • VUCA - Volatile, Uncertainty,
Complex and Ambiguous
• Solving problems essential
“Wicked”
problems
• Overwhelm ability of any single
mind
• New tools - “futures” planning,
systems thinking, etc.
• Insufficient
Build collective
problem solving
competence of
workforce
• Not being “smartest person in
the room”
• Collective knowledge, insight,
expertise, and wisdom of the
entire workforce
• “Great man” yields to “Great
workforce”
Great Workforce • Different from high performing
workforce
• Not only engaged — self-
engaging
• Take personal responsibility for
engagement and performance
Great Workforce • Creative, adaptable, & customer-
focused
• Change-enabled
• New capabilities business critical
• Beyond abilities of single
managers or executives
Great Workforce • Outperform similar number of
individuals
• Perform more complex tasks
• Create new competitive
advantage
Great Workforce • Create new knowledge
• Accelerate enterprise-wide
change
• Solve most complex business
problems
• Unleash collective problem-
solving power
TALENT MANAGEMENT
Four Major
Components of
Talent
Management
1. Talent acquisition
2. Organizational development and
planning or talent transition
3. Talent Development (TD)
4. Talent retention and
engagement
Talent
Development
• Opportunistic process
• Passion and organizational need
collide
• Phased approach of orientation
• Developing expertise
• Specializing in management and
leadership styles
Talent
Development
• Complex
• Multi-faceted
Talent
Development
1. Orientation to profession –
developing expertise,
specializing in management and
leadership styles, and continuous
development
2. Cross-functional team
development
3. Performance/potential
segmentation grid
Talent
Development
4. Working with individual’s strengths
versus concentrating on shortcomings
or deficiencies
5. Training needs analysis and design of
training program
6. Optimal learning and development
7. Performance evaluation techniques
and incentivizing models
8. Sharing Best practices
PERFORMANCE/
POTENTIAL SEGMENTATION GRID
9-Box
Performance/
Potential Grid
• Appropriate segmentation
• Solid training curriculum for
development
• Appropriate strategies employed
by category for overall employee
development
Strategies • To nurture and retain employees
in top talent category (top talent,
future star, or current star)
• Emphasize individualized career
development
Strategies • To support employees in solid
talent category (key player, solid
professional, or high professional)
• Focus on skill-based
development and continuous
education
• Provide opportunities to explore
new roles/assignments to ignite
greater passion
Strategies • Employees in hidden talent
category (diamond in the rough or
inconsistent player) wrong “seat
on the bus”
• Focus on identifying and
leveraging unknown or under-
utilized strengths to boost
performance
Strategies • For employees in talent risk
category
• Focus on transitioning employees
(out of the organization or out of
risk category)
Strategies • Tailored to engage employees:
• Informational, social,
intellectual, service,
professional, and leadership
STRATEGIES
• INFORMATIONAL
• Enhancing internal
communications
• Inviting top talent as
“Insiders” for mentoring
and other developmental
opportunities
• SOCIAL
• Training for
celebrations,
gatherings, and other
activities
• INTELLECTUAL
• Develop training & development
programs to support advancement of
team members at every stage of career
• SERVICE
• Create training
opportunities to serve
in volunteer roles
• PROFESSIONAL
• Training for cross-
functional work
teams
• Leverage and
highlight strengths
and expertise
• Foster professional
development and
career
management
programming
• LEADERSHIP
• Targeted development
strategies to prepare and
deploy top talent
• Short-term/project capacity or
long-term appointment
Performance
Development
Process (PDP)
• Based on Performance
Development Cycle
Performance
Development
• Collaborative effort between
organization, supervisors, and
staff members
• Align individual contributions with
overall strategic objectives of
organization
Myth of Bell
Curve
• People not “normally
distributed” around average
Power Curve • Small number of “hyper high
performers”
• Broad swath of “good
performers”
• Smaller number of “low
performers”
ATD COMPETENCY MODEL
ATD
Competency
Model
• Talent development (TD)
undergone significant
transformation
• Redefine skills and knowledge
required
• Changes driven by digital, mobile,
and social technology;
demographic shifts; globalization;
and economic forces
ATD
Competency
Model
• Latest competencies needed
• Professional development
roadmap
• IdentifyTD skills gaps and close
them
ATD
Competency
Model
• Emphasize:
• (1) Foundational competencies
• (2) Specific areas of expertise
(AOEs) - specialized knowledge
and actions required by specific
roles
THANK YOU!

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The Future of Talent Development

  • 1. FUTURE OF TALENT DEVELOPMENT Prof.Dr.AungTunThet November 14, 2017
  • 3.
  • 5. Talent Development Social • Building Digital Literacy • Mobile Performance Management • Culture Shapers Transparent • Work • Leadership Dashboard • Learning as New Currency Connected • Smart Learning Paths • Des- intermediating Content Providers • -HR Analytics
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  • 9. Today • VUCA - Volatile, Uncertainty, Complex and Ambiguous • Solving problems essential
  • 10. “Wicked” problems • Overwhelm ability of any single mind • New tools - “futures” planning, systems thinking, etc. • Insufficient
  • 11. Build collective problem solving competence of workforce • Not being “smartest person in the room” • Collective knowledge, insight, expertise, and wisdom of the entire workforce • “Great man” yields to “Great workforce”
  • 12. Great Workforce • Different from high performing workforce • Not only engaged — self- engaging • Take personal responsibility for engagement and performance
  • 13. Great Workforce • Creative, adaptable, & customer- focused • Change-enabled • New capabilities business critical • Beyond abilities of single managers or executives
  • 14. Great Workforce • Outperform similar number of individuals • Perform more complex tasks • Create new competitive advantage
  • 15. Great Workforce • Create new knowledge • Accelerate enterprise-wide change • Solve most complex business problems • Unleash collective problem- solving power
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  • 18. Four Major Components of Talent Management 1. Talent acquisition 2. Organizational development and planning or talent transition 3. Talent Development (TD) 4. Talent retention and engagement
  • 19. Talent Development • Opportunistic process • Passion and organizational need collide • Phased approach of orientation • Developing expertise • Specializing in management and leadership styles
  • 21. Talent Development 1. Orientation to profession – developing expertise, specializing in management and leadership styles, and continuous development 2. Cross-functional team development 3. Performance/potential segmentation grid
  • 22. Talent Development 4. Working with individual’s strengths versus concentrating on shortcomings or deficiencies 5. Training needs analysis and design of training program 6. Optimal learning and development 7. Performance evaluation techniques and incentivizing models 8. Sharing Best practices
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  • 25. 9-Box Performance/ Potential Grid • Appropriate segmentation • Solid training curriculum for development • Appropriate strategies employed by category for overall employee development
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  • 27. Strategies • To nurture and retain employees in top talent category (top talent, future star, or current star) • Emphasize individualized career development
  • 28. Strategies • To support employees in solid talent category (key player, solid professional, or high professional) • Focus on skill-based development and continuous education • Provide opportunities to explore new roles/assignments to ignite greater passion
  • 29. Strategies • Employees in hidden talent category (diamond in the rough or inconsistent player) wrong “seat on the bus” • Focus on identifying and leveraging unknown or under- utilized strengths to boost performance
  • 30. Strategies • For employees in talent risk category • Focus on transitioning employees (out of the organization or out of risk category)
  • 31. Strategies • Tailored to engage employees: • Informational, social, intellectual, service, professional, and leadership
  • 32. STRATEGIES • INFORMATIONAL • Enhancing internal communications • Inviting top talent as “Insiders” for mentoring and other developmental opportunities • SOCIAL • Training for celebrations, gatherings, and other activities • INTELLECTUAL • Develop training & development programs to support advancement of team members at every stage of career • SERVICE • Create training opportunities to serve in volunteer roles • PROFESSIONAL • Training for cross- functional work teams • Leverage and highlight strengths and expertise • Foster professional development and career management programming • LEADERSHIP • Targeted development strategies to prepare and deploy top talent • Short-term/project capacity or long-term appointment
  • 33. Performance Development Process (PDP) • Based on Performance Development Cycle
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  • 35. Performance Development • Collaborative effort between organization, supervisors, and staff members • Align individual contributions with overall strategic objectives of organization
  • 36. Myth of Bell Curve • People not “normally distributed” around average
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  • 38. Power Curve • Small number of “hyper high performers” • Broad swath of “good performers” • Smaller number of “low performers”
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  • 41. ATD Competency Model • Talent development (TD) undergone significant transformation • Redefine skills and knowledge required • Changes driven by digital, mobile, and social technology; demographic shifts; globalization; and economic forces
  • 42. ATD Competency Model • Latest competencies needed • Professional development roadmap • IdentifyTD skills gaps and close them
  • 43. ATD Competency Model • Emphasize: • (1) Foundational competencies • (2) Specific areas of expertise (AOEs) - specialized knowledge and actions required by specific roles
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