4. 4 The case focuses on the history of easycar.com and car rental industry. It also highlights the rapid expansion, apparent success and the future strategy of easycar. It also focuses on the 5 P’s of marketing mix out of 7 P’s of service marketing (product, place, price, promotion, process)
15. This amount was applicable to weekdays only othewise the rates are slightly higher.
16. As the rental date come near the price raises.( to achieve 100% fleet utilization)
17. The total money which the customer paid is sometimes higher than the rental charges. Eg:- those who go beyond 100km are charged €.12/km. late return fee is € 120 per day.
22. Weakness 12 It offer only one kind of car at a location. The process of picking up the car takes 30 minutes due to low manpower. Lots of documentation formalities. Very low advertising strategy.
23. Opportunity 13 In the industry, there is ripe for consolidation. Rental for one hour and booking for one hour can be used as Taxi etc.