A statistical profile on the future of the Internet Economy in Egypt. The report provides recent statistical and analytical data on the Internet usage in Egypt, as well as trends. It includes data on: Internet users, Internet bandwidth and cost, household and enterprise usage of the Internet, Internet subscription mode, Internet usage by different demographics, Internet usage in education, health and women. The report is produced in line with the OECD’s "statistical Profile for the Internet Economy" in an attempt to standardize the ICT indicators according to international organizations.

2. 2013
2013
1

3. Building on our efforts in standardizing the ICT indicators
according to international organizations, this statistical
profile was produced in line with the OECD’s
«Statistical profile for the future of internet economy»
Egypt’s ICT Indicators Portal has been launched by the
Ministry of Communications and Information Technology
(MCIT) in 2008 to disseminate the Egyptian information
society indicators
www.egyptictindicators.gov.eg
2

4. 2013
Contents
1- Internet Supply……………………………………………………………………..…….…….....4
2- Internet Demand……………………………………………………………………..…...…….....4
3- Type of Internet Access………………………………………………………………....…….…..5
4- Profile of Internet Users……………………………………………………………….....….……6
5- Behavior of Internet Users…………………………………………………………….…...…….8
6- Affordability………………………………………………………………………………..…..…....9
7- Secured Internet……………………………………………………………………………….…...11
8- Internet Everywhere……………………………………………………………………….…......12
9- New Internet Horizon
9.1 Mobile Data Services …………………………………………………..……………….13
9.2 Internet through Smart Phone……………………………………...…………...…..14
10- Internet for Women…………………………………………………...………………….…....15
11- Improving Human Resources………………………………………...………………….…....17
12- Public Access Internet Points………………………………………...…………….......…....18
13- Internet for Government Entities…………………………………………………..…….....20
14- Internet for Private Business……………………………………………………….………...22
15- Social Impact of Internet
15.1 Internet Effect on Education Sector……………………………………………….24
15.2 Internet Effect on Health Sector……………………………………………………26
16- Internet Effect on Political Life……………………………………………………………....28
17- Internet and Social Networking ………………………………………………………….....29
18- Internet Effect on Economic Performance …………………………………………….....29
19- International Comparisons…………………………………………………………………....31
3

5. 1 Internet Supply
Figure (1.1)
International Internet Bandwidth & Per
Capita Share of Internet Bandwidth
200000
2500
2.249
180000
160000
2000
1.565
140000
1500
1.267
100000
80000
1000
359
201
2011
500
2010
2007
2005
2006
62 129
23
2004
2003
10 13
2002
5
2001
20000
0
2009
40000
0
Bps
60000
2008
Mbps
120000
Both international internet bandwidth
and per capita share of internet
bandwidth witnessed a steady growth
over the period (2001 – 2011)
International internet bandwidth increased
with an average annual growth rate of
97.32% over the period (2001 – 2011) to
reach 181,854 MBPS by the end of year
2011.
Consequently, a significant increase is
realized in the per capita share of internet
bandwidth to reach 2249.33 BPS by the
end of year 2011 on the expense of the
narrowband internet users.
Internet users
Internet penetration
4
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
million user
Internet users and internet penetration Figure (2.1)
increase exponentially during the period Internet Users and Internet Penetration
(2000 – 2011)
Egypt adopted many strategies to increase
40 %
35
36%
35 %
the diffusion of the internet. This has
30%
30
30 %
been reflected in a significant increase in
25
25 %
22%
internet users from 0.65 million users in
18%
20
year 2000 to reach 29 million users in
20 %
16%
14%
year 2011.
15
15 %
13%
12%
11%
10 %
10
As a result, Internet penetration hiked
8%
5 %
5
from 1.01% in year 2000 to 35.8% in year
1% 2%
2011 with average annual growth rate of
0
6
7 8 9 10 10 10 17 23 29 0 %
1 1
3.2% during this period.
% of population
2 Internet Demand

6. 2013
3 Type of Internet Access
Dramatic increase in broadband internet
users at the expense of the decrease in
narrowband internet users
89.4% of total internet users access the
web through broadband access compared
to 11% use the narrowband access during
year 2011.
Proportion of broadband internet users have
witnessed an increase reaching almost
90% in year 2011 on the expense of the
narrowband internet users.
Figure (3.1)
Broadband vs. Narrowband Users
100%
19%
80%
56%
60%
82%
44%
256 kb/s- 2mb/s; 92
2mb/s - 10 mb/ s; 8.5
87%
89%
2009
2010
2011
58%
2007
2008
0%
Broadband Users
Figure (3.2)
ADSL Subscribers by Speed (2011)
11%
43%
40%
20%
14%
Narrowband Users
Most of ADSL subscribers access internet via
a speed of 256Kb/s – 2Mb/s
92% of ADSL subscribers prefer using
256Kb/s – 2Mb/s speed mainly due to its
price affordability, while only 8% access
the internet with any speed higher than 2
Mb/s.
more than 10 mb/s; 0.5
Figure (3.3) USB Modem Subscribers
3.0
2.68
2.5
million user
USB modem subscribers are doubled during
the period (2009 – 2011)
USB modems have recently became a very
common mean of internet access, where
USB modem subscribers have increased
from 434.2 thousand users in year 2009 to
reach 2.68 million users in year 2011 with
an average growth rate of 162.1%
2.0
1.5
1.47
1.0
0.5
0.0
0.43
2009
2010
2011
5

7. Mobile internet users have increased
dramatically during the period
(2009 – 2011)
By the end of year 2011, mobile internet
users represented 13% out of total
mobile subscribers compared to 8.6%
in year 2009. Meanwhile, those mobile
internet users comprise more than one
third of internet users (36%) in year 2011
compared to 28% in year 2009.
Figure (3.4)
Mobile Internet Users
40%
36%
34%
28%
30%
20%
13%
11%
9%
10%
0%
2010
2009
% of mobile subscribers
2011
% of internet users
4 Profile of Internet Users
Figure (4.2)
Internet Users by Age Group
Figure (4.1)
Internet Users by Gender
Age 75
and over
0%
Female
40%
Age less
than15
20%
Age
25 - 74
45%
Male
60%
Age less
15 - 24
35%
*according to ITU age categories
ize
d
or
k
1.4%
ca
te
g
Un
an
4.6%
n ,
tW
or
se
Do
e
W
ag
ce
r
7.4%
to
fL
ab
Ou
*currently studying
6
30.6%
or
Lower
Secondary
Education
29%
56%
ke
r
Upper
Secondary
or Post
Secondary
non-tertiary
30%
60%
50%
40%
30%
20%
10%
0%
-10%
Fr
ee
l
Primary
Education
or Lower
24%
W
or
Tertiary
Education
17%
Figure (4.4)
Internet Users by Employment Status
fo
rce
Figure (4.3)
Internet Users by Educational Level*

8. 2013
Figure (4.5) Internet Users by Work Status
32.82%
Internet users are characterized by:
60% of them are male users
45% of the users are 25 years old and above
More than 50% of the internet users are secondary students, either lower secondary
level (include preparatory and vocational education), or upper secondary level (include
general secondary and technical secondary education beside institutional educational
level)
While only 17% are at the tertiary stage of education, which include university students
and post graduate students
56% of internets users are out of labor force, as they include students, housewives,
retired and military servants, while the wage workers represent only 30.6%
32.8% of current users who work are professionals, ie: occupations whose main tasks
require a high level of professional knowledge and experience in the fields of physical
and life sciences, or social sciences and humanities
7

9. 5 Behavior of Internet Users
Figure (5.1) Internet Activities Undertaken by Individuals
0%
0.1%
0%
0.4%
2%
2.5%
Internet banking
Purchasing or ordering goods or services
Download software
Playing or downloading video games or computer
Getting information about goods or services
Interacting with general goverment Organization
Getting information from general goverment
Communicating (Sending and Receiving email)
Getting information related to health or health
Reading or downloading online newspapers Education
or learning activities
Download (movies, images, music, watching TV or
Posting information or instant messages
Telephoning over the internet/VOIP
24%
9.8%
3%
1%
9.8%
9.9%
9%
10.7%
22%
20.6%
26%
33.3%
34%
35.7%39%
36.8%
50%
45.0%
55%
45.6%
55%
48.4%
0%
10%
20%
30%
2010
40%
50%
60%
2011
Communication and entertainment activities are the most common internet activities
undertaken by individuals in 2011
48% of internet users use telephoning over the Internet, followed by posting information
and instant messages (46%) and downloading movies, images, music and watching TV
(45%) .
Figure (5.2) Frequency of Individuals
Accessing the Internet
Less than
once a
week 11%
At least
once a day 55%
At least
once a
week but
not every
day 34%
8
More than half of the users access the internet
at least once a day in 2011
Daily usage is the most common internet
access rate in 2011, in which 55% of total
Internet users at least access the Internet
once a day. While 34% of the users access the
internet at least once a week but not every
day.

10. 2013
6 Affordability
Figure (6.1) Fixed Broadband Price
Basket as a % of GNI Per Capita
Broadband affordability improved along the
period (2008 – 2011)
According to the International Telecommunications
Union (ITU), Egypt’s fixed broadband price
basket has declined to reach 4% of per capita
Gross National Income (GNI) in 2011, rather
than 5.5% in 2008 and 2009.
6%
5.5%
5.5%
5%
4.0%
4.0%
4%
3%
2%
1%
0%
2008
2009
2010
2011
Figure (6.2) Internet Usage by Households’ Income- Bracket
100%
100%
100%
4000 - 7999 LE
more than 8000 LE
90%
80%
70%
60%
54%
50%
40%
30%
20%
20%
10%
0%
less than 1000 LE
1000 - 3999 LE
All the Households earning income higher than 4000 L.E. use the internet
household survey results in December 2011 indicate that the higher the household income
is, the more households use ICT services. Such that all the households earning more than
4000 LE per month use Internet services.
9

11. Figure (6.3) Households’ Monthly Spending on ICT Services ($ value)
18
15.4
16
15.2
14.3
13.3 12.9
14
12
12.7
10.5
9.8
12.2
11.5
10.7
11
10
$
7.1
8
5.2
6
4.8
5.2
4
2
0
2008
Fixed lines
Mobile
2009
Computer
2010
2011
Internet
Household monthly spending on mobiles is the highest among the ICT services
Household spend monthly on mobile services 15.2$ and 12.2$ on the fixed telephone,
compared to 11.5$ on computer services and finally 5.2$ on internet services.
Household monthly spending on internet services has decreased by $5.3 during the year
2011 period (2008 – 2011), while household monthly spending on mobiles has increased
by $5.4 during the period (2008 – 2011).
Figure (6.4) Proportion of Households’ Monthly
Spending on Different ICT Services
Internet
12%
Fixed lines
28%
Computer
26%
Mobile
34%
10
Households spend the most on
mobile services
The relative importance of household
spending on ICT services is dominated
by both mobiles and fixed lines, constituting
34% and 28% respectively of total household
spending on ICT services in year 2011 while
internet services constitute only 12%.

12. 2013
Figure (6.5) Internet Price Index
(2002 – 2011)
Internet price level decreased extensively
through the period (2002 – 2011)
Based on dial up per minute price rate and ADSL
price level, Internet price index decreased by
66 points, showing the improved affordability of
Internet prices in Egypt during the period (2002
– 2011)
160 148 148 148
150
140
130
120
110
100
88
97
100 100
86
90
82
82
80
70
60
02
20
03 004 005 006 007 008 009 010 011
2
2
2
2
2
2
2
2
20
7 Secured Internet
Figure (7.1) Households Taking Security Measures by Type
0.3%
Programs documentation for internal users
0.9%
Data backup
Spam filter
1.2%
Spyware programs
1.4%
2.1%
Firewall
10.9%
Viruses scanning or programming protection
Securing connection between agents and servers
18.2%
Programs documentation for external users
18.2%
18.7%
Intruder detection systems
0%
5%
10%
15%
20%
Securing connection between agents and servers, Programs documentation for external users
and intruder detection systems are the most common security protection measurements
used by households, composing 18% of the users per each measurement.
11

13. 8 Internet Everywhere
Figure (8.1) Internet Users in Urban vs.
Rural Areas Divided into Broadband and
Narrowband Users
100%
7.8%
50%
92.2%
Broadband internet is more widely
spread in urban and rural areas
92% of the internet users living in than
narrowband internet urban areas and 97%
of those living in rural areas use broadband
internet access compared to 7.8% and
2.9% use narrowband internet access.
2.9%
97.1%
0%
Urban Internet Users Rural Internet Users
Broadband
Narrowband
Subscribers
Figure (8.2) Dial-up Internet Subscribers by Region
300000
253.708
200000
112.764
100000
0
Cairo
77.873
48.740
21.548
15.253
Delta
2008
4.440
Alex & Matrouh
2009
2010
10.689 31.728
Upper Egypt
2.865
Sinai, Red Sea & Canal
2011
Although dial-up subscribers are decreasing nationwide, Cairo still incubates
the biggest proportion of subscribers in 2011
Over the past three years dial-up subscribers have been declining across Egypt because of
the new and faster internet access modes like ADSL and others. In the meantime, Cairo still
constitutes 39% of the total dial up users in 2011, reaching 21,548 subscribers.
12

14. 2013
Figure (8.3) ADSL Subscribers by Region
Cairo enjoys the largest number of ADSL
usage among other regions in Egypt
Around 56% of ADSL subscribers in Egypt
live in Cairo, while 19% of ADSL subscribers
live in Delta region.
Cairo
6%
7%
Delta
Alex & Matrouh
12%
Upper Egypt
Sinai, Red Sea & Canal
19%
56%
9 New Internet Horizons
9.1 Mobile Data Services (MDS)
Figure (9.1.1) Mobile Data Service Users
77
76
76
75
74
73
% 73
72
71
71
70
69
68
2010
2011
2012
Communication purposes is dominating
Mobile Data Services activities in year 2012
MDS usage for communication purposes
dominates to reach 95% of the MDS users,
while 26% use it for getting information
services, followed by entertainment and
commerce, which are used by 18% and
11% of the users respectively.
Slight increase is witnessed in Mobile Data
Services Users during the period (2010 – 2012)
About 76% of mobile owners showed to be
using Mobile Data Services in year 2012.
During the period (2010-2012) a slight rise
can be noted in MDS usage, almost 5%,
though expected to be higher, due to the
massive increase in mobile subscribers and
the increasing awareness of the importance
of mobile services.
Figure (9.1.2) Main MDS Activities
100
90
80
70
60
50
40
30
20
10
0
95
26
18
11
n
tio
ca
r
te
En
ce
er
en
nm
i
ta
m
m
Co
n
t
i
un
m
m
Co
io
at
m
ng
rti
n
Ge
or
nf
I
13

15. Figure (9.1.3) Frequency of Using MDS Weekly
77.9 % of the MDS
respondents use these
services
10
8
6
3.7
8.2
4
3.2
2.8
2
0
less than 30
min
30-60 min
60-90 min
Irregular usage is the most frequent pattern
of Mobile Data Service usage in year 2012
During year 2012, 77.9 % of the MDS
respondents use these services irregularly,
while 8% of the MDS respondents use the
services 90 to 120 minutes weekly.
90-120 min
9.2 Internet through Smart Phones
Figure (9.2.1) Usage Frequency of Smart
Phone Users
47.6
Irregular usage is the most frequent pattern
of smart phones usage in year 2012
About 48% of smart phone users access their
devices irregularly, while around 39% of them
use smart phones more than 120 minutes
weekly during the year 2012.
38.5
6
5
Less than 60 min
61-120 min
more than 120 min irregulare usage
Figure (9.2.2) Activities Undertaken by
Smart Phone Users
75
80
70
60
50
40
30
20
10
0
62
t
n
tio
ica
un
m
m
Co
14
6
10
te
En
ce
er
n
en
m
in
rta
io
at
m
I
or
nf
m
m
Co
Communication purposes is dominating smart
phones activities in year 2012
Communication is the most common activity
for 75% of smart phone users while 62%
access their smart devices to get information.
This is mainly contributed to the diffusion of
smart phone applications such as Facebook,
Twitter and Whatsapp.

16. 2013
10 Internet for Women
Almost half of internet users are females Figure (10.1) Female Using Internet
45.2%
44.7%
Female Internet usage showed a steady 60%
44.2%
41.3%
growth during the period (2008–2010), 40%
while in year 2011 female internet usage
20%
slightly dropped to 41% of internet users.
0%
2008
2009
2010
2011
Figure (10.2) Internet Activities Undertaken by Female Users
0.01%
0.23%
2.46%
Internet banking
Purchasing or ordering goods or services
Downloading software
Interacting with general goverment organizations
Getting information about goods or services
Playing or downloading video games or computer
Getting information from general goverment
Sending or receiving e-mail
Getting information related to health or health
Reading or downloading on-line newspapers or
Education or learning activities
Downloading movies, images, music, watching TV
Posting information or instant messaging
Telephoning over the Internet/VoIP
6.21%
7.12%
7.82%
8.02%
20.43%
27.90%
33.10%
43.04%
47.91%
53.42%
53.52%
0%
10%
20%
30%
40%
50%
60%
Mostly Communication activities dominate the female internet activities
Telephoning over the internet (VoIP) as well as posting information and instant messages
are the most common Internet activities undertaken by female with a proportion of about
53% of female Internet users in year 2011.
Figure (10.3) Female Users by Governorates
4.58%
15.12%
26.69%
Cairo
Delta
Alex & Matrouh
Upper Egypt
Sinai, Red Sea & Canal
8.97%
44.63%
Internet female users are widely concentrated
in the Egyptian Delta area
Internet female users are widely concentrated
in the Egyptian Delta area, comprising almost
45% of female internet users, while Upper
Egypt incubates the second big proportion
(26.7%) during the year 2011.
15

17. Young females are the most common
Internet users
39% of female internet users are at ages
between 15 and 24 years old, while 37%
of them are at age 25 years old and above.
Figure (10.4) Female Users by Age*
75 years
and more
0%
25 - 74
37%
less than
15 years old
42%
15-24
39%
*according to ITU age categories
Figure (10.5) Female Users by Education
Level*
Most of female internet users are at the
Tertiary
secondary educational level
Primary Education
Education 16%
or lower 24%
60% of female internet users are at the
secondary educational level (either upper
secondary or lower secondary), this is
fairly comforted with the fact that 39% of
Upper Secondary
female internet users are between 15-24
Lower Secondary
or Post Secondary non
Education 31%
years.
*Currently studying
Figure (10.6) Frequency of Internet Usage by Females
60%
54.2%
35.9%
40%
20%
0%
9.9%
At least once
daily
At least once
Weekly
At least once
monthly
More than half of female internet users access the internet at least once a day
More than half (54%) of females use the internet at least once a day, while 36% of
female internet users access the internet at least once a week.
16

18. 2013
11 Improving Human Resources
Figure (11.1) Training Services Provided by Most of IT Clubs provide ICDL and advanced
IT Clubs
computer courses
Around two-thirds of IT Clubs in Egypt provided
80%
67%
60%
ICDL training courses during 2011, while 40%
40%
40%
11%
provided advanced computer courses.
20%
0%
ICDL
Advanced
Computer
Courses
Language
Courses
Figure (11.2) Area of Benefits from ICT Services Provided by IT Clubs
72% 73%
80%
2010
60%
2011
46% 43%
40%
20%
14% 16%
11% 11%
17% 16%
3%
4%
0%
Using egoverment
services
Conducting
governmental
transactions
over the internet
Getting the ICDL
Gaining high
skills in
computer and
internet usage
Others
Aqcuiring a
better job
opportunity
Gaining high skills in computer is the most attracting benefit of IT Clubs
Gaining high skills in computer and internet usage was the most beneficial purpose from
visiting IT clubs for 73% of the visitors, while getting the ICDL was a second priority of the
overall areas of benefits that attracted 43% of visitors.
Figure (11.3) Number of Graduates
from Specialized and Professional
Training Programs (thousands)
Thousand graduates
Number of graduates from specialized
and professional training programs has
increased during the period (2007-2011)
Number of graduates of specialized and
professional training programs provided by
the Information Technology Institute (ITI)
and the National Telecommunication
Institute (NTI), increased to reach 42.06
thousands in year 2011 compared to 31.5
thousands in year 2007 with an average
annual growth rate reached 7.7%.
50
45
40
35
30
25
20
15
10
5
0
37.4
31.5
2008
42.06
2009
2010
2011
33.1
2007
40.8
17

19. Figure (11.4) Number of ICDL Certified Persons
Thousand persons
1000
830.5
800
520.1
600
400
200
231.9
159.8
43.5
0
2007
2008
2009
2010
2011
Number of ICDL certified persons have
increased dramatically during the period
(2007 – 2011)
ICDL is one of the initiative adopted by MCIT to
enhance the computer skills of the different
segments of the society.
Number of ICDL certified persons has
increased from 43.5 thousands in year 2007
to 830.5 thousands in year 2011.
12 Public Access Internet Points
Figure (12.1) IT Clubs Users by Age
IT Clubs are mostly visited by individuals
between the age of 16-24 years
About 47% of individuals visiting IT clubs
are between the age of 16-24 years, while
29% of IT clubs visitors are between the
age of 25-54 years.
55-64
1%
25-54
29%
65 and
more
0%
Less than
16
23%
16-24
47%
Figure (12.2) IT Clubs Distributed by
Region
100%
80%
29%
28%
27%
26%
26%
6%
5%
6%
5%
32%
36%
37%
36%
36%
33%
31%
31%
33%
33%
2007
60%
6%
2008
2009
2010
2011
40%
20%
0%
Lower Egypt
Border Governorates
18
Upper Egypt
Urban Governorates
The highest portion of IT Clubs is located in
Upper Egypt
IT Clubs have started as an initiative to spread
ICT in the remote, poor and underserviced
areas. This explains that the largest proportion
of IT clubs (36%) is located in Upper Egypt
during the period (2007 –2011).

20. 2013
Figure (12.3) Proportion of IT Clubs Classified by Services provided
5%
7% 12%
10%
12%
14%
Phone and Fax
Multimedia
Play Station
Playing over the Internet
2010
20%
24%
Scanner
27%
27%
2011
66%
ICT training
68%
Computer without Internet
71%
Printing
80%
82%
83%
68%
Internet
0%
10%
20%
30%
40%
50%
60%
70%
87%
80%
90%
100%
Internet is the most common service provided by IT clubs in 2011
87% of IT clubs provide internet services to its visitors, followed by printing services, which is
provided by 83% of the IT clubs, while
On the other hand, 71% of the IT clubs surveyed offer their visitors the possibility of using computer
without internet access. and 68% of them provide ICT training services for their visitors
Figure (12.4) Internet Activities Undertaken in IT Clubs
2%
2%
Banking transactions
Buying goods and services
Dealing with govermental entities
5%
7%
11%
10%
Getting information on goods and services
2010
2011
22%
20%
32%
27%
24%
29%
33%
36%
36%
40%
43%
44%
Getting info. about gov. entities via their websites or e-mail
Getting information about health and health Services
Reading and downloading e-books
Downloading games and song
Playing via the internet
51%
50%
Communication
Education and educational purposes
0%
10%
20%
30% 40%
50%
60%
60%
70%
72%
80%
Educational purposes are the most common internet activities performed by IT clubs’ visitors
The majority of IT clubs’ visitors use the internet for educational purposes (72%), while almost
half the IT clubs’ visitors use the internet for communicating (50%).
Reading and downloading e-books is also performed by more than one third of the IT clubs’
visitors (36%).
19

21. Figure (12.5) Average Number of Weekly
Visitors in IT Clubs
205
200
200
Visitors
195
190
185
181
180
177
175
170
165
2009
2010
On average, around 200 visitors go to IT
clubs on a weekly basis
IT clubs weekly visitors have increased from
181 visitors/week in year 2009 to 200
visitor/week in year 2011, and are expected
to increase more in the coming years; due
to the increasing importance of ICT services
in all aspects of life, in addition to some
new initiatives adopted by the Egyptian
government to encourage ICT usage.
2011
13 Internet for Government Entities
Figure (13.1) Internet Usage by
Main Government Entities
84%
82%
82.4
80%
78%
76%
74%
75.8
72%
2010
20
2011
Internet usage increased in main government
entities
More than 82% of the main government
entities (excluding the branches and affiliates)
use the internet in year 2011, compared to
76% in year 2010, achieving 6.6% annual
growth rate.

22. 2013
Figure (13.2) Main Government Entities Having Websites and Service Provided through
Those Websites (2011)
Participating in e-commerce
5%
E-payment
5%
E-learning/ video conferencing/ e-training
66.7٪ of the
Goverment
23%
Sending personal data in electronic forms
entites having
28%
Employment services/receiving C.Vs for those
Reviewing personal data on related databases of the entities
websites
35%
36%
Paper forms and information requests
44%
Downloading and printing electronic forms
48%
Integrated e-services (forms requests, download and fulfillment ..,etc)
56%
E-mail for receiving citizens, enquiries
71%
Dissemination of media publications about the entities
90%
Information about the entities providing the services
95%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Providing information about their services and dissemination of publications are the most
common services offered by Government entities websites
Around two thirds (66.7%) of the main government entities have websites, such that
95% of them provide information about themselves and their services, while 90% of
them disseminate the entity-related media publications on their websites.
Figure (13.3) Proportion of Main Government
Entities Engaging in E-gov/ E-com
Almost one third of the main government
entities using internet participate
in e-government and e-commerce services
25% of the main government entities using
internet have participated in e-government
services in year 2011, compared to 9%
participated in e-commerce.
30%
24.9%
25%
20%
15%
9.8% 12.0%
10%
8.7%
5%
0%
2011
2010
% participating in e-goverment
% participating in e-commerce
21

23. Figure (13.4) E- commerce Services Undertaken by Main Government Entities
Others
13%
3.3%
Receiving orders of selling goods/offering services
6%
11.7%
2010
2011
0%
Sending orders of selling goods/offering services
13.3%
56%
56.7%
Advertising goods and services
63%
58.3%
Bids and tenders publication
75%
Receiving technical and financial offers
70.0%
0%
20%
40%
60%
80%
Using the government entities websites for receiving technical and financial offers was
the most common e-commerce activity in 2011
70% of the main government entities engaging in e-commerce services in year 2011 have
received technical and financial offers as a major activity of e-commerce, compared to 75%
in year 2010, which might be attributed to the political unrest during year 2011 resulting in
lower transactions.
14 Internet for Private Businesses
Figure (14.1) Enterprises Using Internet by
Firm Size
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
73%
31%
10-49
employees
(small Enterprises)
22
86%
50-249
more 250
employees
employees
(Medium Enterprises) (Large Enterprises)
Internet usage increases proportionately
with firm size
86% of the large private enterprises (250+
employees) are using the internet, which is
the highest among different firm sizes.
On the other hand, 31% of small enterprises
(10-49 employees) are using the internet.

24. 2013
Figure (14.2) Private businesses using
internet by access mode
Broadband is dominating private enterprises
internet access
Broadband usage has become the main access
mode for 91% of private businesses enterprises,
in year 2011. The majority of private enterprises
access the internet through broadband
(connections with speed of at least 256 Kbit/s.
93.1%
100.0%
94.5%
92.7%
80.0%
60.0%
40.0%
20.0%
12.3%
11.9%
25%
24%
23%
23%
23%
22%
22%
22%
21%
21%
21%
20%
20%
19%
2008
2009
2010
21.2%
2008
2009
2010
2011
Narrowband
Proportion of private enterprises having
websites increased steadily through the
period (2008 – 2011)
The proportion of private enterprises having
websites has increased during the period
(2008 - 2011) from 21% to 24% of all private
enterprises in Egypt, with an average annual
growth rate of 1%.
Many private enterprises use their websites
for operating their businesses, placing
and receiving orders through internet and
providing customer services online.
24%
24%
16.2%
0.0%
Broadband
Figure (14.3) Proportion of Private
Businesses with Website
91.0%
2011
Figure (14.4) Internet Activities Undertaken by Private Businesses
1.6%
Others
Accessing other financial services
Staff training
Employing individuals
Telephonic over the internet/voip, or using
Instant messaging, bulletin boards
Delivering products online
Dealing white e-goverment services (printing forms
Internet banking
Getting information from general government
Providing customer services
Sending and receiving e-mail
Getting information about goods or services
7.3%
12.9%
13.0%
16.2%
16.2%
18.0%
23.1%
32.4%
39.5%
46.5%
75.6%
77.1%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Most private enterprises use the internet for getting information about goods or
services and exchanging e-mails
Getting information about goods or services is the most common internet activity undertaken
by 77% of the private enterprises using internet in year 2011; followed by sending and
receiving e-mails (75.6%)
Almost half the private enterprises using the internet provide customer services online
(47%), while of around one third of them use internet for online banking or financial services
(32.4%).
23

25. Figure (14.5) Proportion of Private Enterprises
Conducting E-sale and E-purchase
E-sales and e-purchases constitute a considerable
portion of private enterprises total sales and
purchases*
The proportion of e-sales constitute around
30% of private enterprises total sales, while
that of e-purchases has reached 16% of total
purchases in year 2011.
*These proportions are calculated from the private
enterprises participating in e-commerce.
35%
30%
30%
25%
20%
16%
15%
10%
5%
0%
E-sales
(as a% of total sales)
E-purchase
(as a% of total sales)
15 Social Impact of Internet
15.1 Internet Effect on Education Sector
Figure (15.1.1) Teachers vs Students Usage
of Internet Schools
Students and teachers usage of internet
have increased in year 2011
Year 2011 has witnessed increases in
internet usage for both school teachers and
students compared to their usage in year
2010, especially with a significant jump for
students’ internet usage that have increased
from 27% of the students in year 2010 to
60% in year 2011.
24
80%
60%
40%
67%
59%
60%
27%
20%
0%
2010
Teachers
2011
Students

26. 2013
Figure (15.1.2) ICT Impacts on Students
ICT services improves students’ performance
Using ICT services in educational process
proved to be stimulating information and
knowledge for students which came as
number one benefit with the biggest
weight, followed by helping in making
the academic materials more interesting.
Facilitating materials’
delivery
44%
Makes materials more
interesting
62%
Stimulating student’s
information and
knowledge
64%
0%
20% 40%
60%
80%
Figure (15.1.3) ICT Impacts on Teachers
11%
No change
Clarifies material’
contents
63%
Makes the materials
more interesting
69%
0%
20% 40% 60%
ICT services improve teachers’ performance
Using ICT services helped the teachers
to present the academic materials in
more interesting ways as a top benefit,
followed by helping them to clarify more
the materials content.
80%
Figure (15.1.4) Proportion of Faculties
Connected to the Internet and Using it
in Education
Most of Egyptian faculties are connected to
the internet and use it in education process
The proportion of faculties and institutes
connected to the internet increased by 6%
during the period (2009–2011) to reach 91%
in year 2011, compared to 85% in year 2009.
While the proportion of faculties and institutes
using internet in the education process increased
by almost 12% during the period (2009 – 2011)
to reach 85% in year 2011, compared to 73%
in year 2009.
2011
85%
91%
2010
78%
87%
2009
73%
85%
0%
20%
40%
60%
80%
100%
Faculties use internet in education
Faculties connected to the internet
25

27. Number of ICT Faculties and Institutes
Figure (15.1.5) Number of ICT Faculties and
Institutes
224
250
200
219
202
175
236
150
100
50
The number of faculties and institutes with
ICT specialities have increased during the
period (2007 – 2011)
Total number of faculties and institutes with
ICT specialities has increased from 175 in year
2007 to 236 in year 2011 with an average
annual growth rate of 7.96%.
0
2007
2008
2009
2010
2011
Figure (15.1.6) Instructors vs Students
Usage of Internet (Universities)
A slight increase in university instructors
and students usage of internet in year 2011
In year 2011, 97% of university instructors
use the internet versus 86.6% of university
students, with a slight increase of 1%
compared to year 2010.
100%
96.6%
97.0%
95%
90%
85%
86.6%
85.1%
80%
75%
2010
Instructors
2011
Students
15.2 Internet Effect on Health Sector
Figure (15.2.1) Hospitals Internet Usage
According to Hospital Type
33.2%
Private
Governmental
Educational
0%
26
20%
40%
Most of educational hospitals use internet in
year 2011
In year 2011, 70% of educational hospitals
57.4%
used the Internet. This proportion was the
highest among other types of hospitals (57%
70.3%
for public hospitals and 33% for private ones).
60%
80%

28. 2013
Figure (15.2.2) Internet Usage in Hospitals by Type of Activities
5.7%
5.4%
2.9%
Using internet in financial and banking transactions
13.4%
Sending and receiving e-mails
Getting information from governmental entites
through their websites or e-mails
13.4%
54.1%
32.1%
13.4%
Information / researches/ medical reports exchange
43.2%
22.0%
22.6%
Getting information on some medical apparatus
(e.g. their prices and usage)
51.4%
20.6%
0%
Private
29.7%
27.3%
10%
Educational
20%
30%
40%
50%
60%
Governmental
Getting information is the most dominant activity for hospitals
Getting information from governmental entities through their websites or e-mails was the
most dominant internet activity (54%) for educational hospitals, this was the same first
priority of internet for 32% governmental hospitals.
On the other hand, getting information about medical apparatus was the first activity for 22%
of private hospitals, followed by getting information from governmental entities, information
on reports and researches and sending and receiving e-mails with 13% for each.
Figure (15.2.3) Type of Internet Connection
in Hospitals
Most of hospitals are connected to the Leased Line
Internet through ADSL
Dial up
80% of hospitals are connected to the internet
ISDN
through ADSL connections, while 20.5% of
hospitals use wireless connections.
Wireless
Only 3% of hospitals are connected to the
ADSL
internet through leased lines.
3.0%
13.8%
17.8%
20.5%
80.1%
0%
20% 40%
60%
80% 100%
27

29. 16 Internet Effect on Political Life
Figure (16.1) Proportion of Smart Phones
Users Using their Devices in Participating in
the Political Life
Yes
No
43
57
More than half of Egyptians having smart
phones use their devices to participate in
political life
During year 2012, 57% of smart phone
users showed that they used their phones
to participate in the political life, sharing and
expressing their political views and opinions,
through different smart phone applications.
Figure (16.2) Activities of Using Smart
Phones in Political Life
64
Mobile Internet plays an important role in
helping people to participate in political
life
During year 2011, 64% of smart phone users
use their devices to be updated by political
news and highlights, and around 40%
participate in social networks like Facebook
and Twitter.
While only 15% of smart phone users use
their devices to get information about the
28
38.5
15
Updated by news
highlights
share in social
networks
helps in election
process

30. 2013
17 Internet and Social Networking
Figure (17.1) Number of Facebook Users
9.4
million user
10
8
6
4.2
4
2
0
2010
2011
Facebook users are more than doubled in
year 2011
Facebook users have dramatically increased
from 4.2 million user in year 2010 to reach
9.4 million user in year 2011, thanks to the
Egyptian youth revolution of 25 January
2011, where Facebook was the hub of virtual
meetings to coordinate youth’s political acts
Figure (17.2) Number of Twitter Users
140
129
120
thousand user
Twitter users have increased exponentially
during year 2011
Twitter users have increased enormously during
the year 2011 to reach 129 thousand users
rising from 19.3 thousands users in year 2010.
This huge increase is also attributed to the
25 January 2011 revolution, where people
depended heavily on digital social network
such as Twitter.
100
80
60
40
20
19.3
0
2010
2011
18 Internet Effect on Economic Performance
Figure (18.1) ICT Sector Revenues
ICT Revenues increased during the period
(2009/2010 – 2011/2012)
ICT sector has generated revenues of 65 billion
EGP in fiscal year 2011/2012 compared to 61
billion EGP in fiscal year 2009/2010.
ICT revenues grow with a growth rate of 6.5%
during this period.
29

31. Figure (18.2) ICT GDP Contribution to
Egyptian National GDP
T h e I C T s e c to r m a k e s a s u b s t a n t i a l
co n t r i b u t i o n to t h e Eg y p t i a n G D P
ICT sector contribution to the Egyptian
National GDP reach 4.6% in fiscal 2011/2012
compared to 4.2% in fiscal year 2009/2010
Figure (18.3) Growth Rate of ICT Sector Among other Economic Sectors
Tourisim
Wholesale & Retail
Transportation & Storage
Construction
ICT
The ICT sector achieved the highest growth rate in 2010-2011 and the second highest
in 2009-2010
The ICT sector recorded the highest growth rate among the different socioeconomic sectors
in fiscal year 2010/2011 reached (7%) and the second highest growth rate in 2009/2010
reaching (13%).
Number of ICT companies
Figure (18.4) ICT Companies
30
Number of ICT companies almost doubled
during the period (2007 – 2011)
Number of ICT companies reached 4,428
company in year 2011 compared to 2348
company in year 2007.
The number of ICT companies has increased
with an average annual growth reaching
17.3% during the period (2007 -2011).

32. 2013
19 International Comparison
Figure (19.1) Fixed Broadband Internet Access Tariff ($ per month)
Egypt is among the cheapest countries in the MENA region in providing fixed broadband
internet access
Among the MENA region countries, Egypt stands as one of the cheapest provider for fixed
broadband internet access, with monthly charge of USD 8.2, followed by Tunisia with USD
11.7 per month.
On the other hand, United Arab Emirates comes as the most expensive country in the provision
of the fixed broadband service, with USD 40.6 per month.
Figure (19.2) International Internet Bandwidth
Egypt enjoys a fairly advanced international internet bandwidth among the MENA
region countries
Turkey and Saudi Arabia proceeded in capacity of internet bandwidth with 552,960 Mbit/
sec and 317,944 Mbit/sec respectively. Egypt enjoys a fairly advanced international internet
bandwidth among the MENA region countries with 142,964 Mbit/sec.
31

33. Figure (19.3) Broadband Internet Penetration
Broadband internet penetration in Egypt still needs improvements
Among MENA region countries, Egypt has taken a fairly late place in Internet Broadband
penetration, as 2 out of 100 individuals have access to broadband internet, compared to Israel
(25 persons) and United Arab Emirates (10 persons).
It is worth mentioning that internet broadband uptake is growing steadily in Egypt since 2007,
with an average annual growth rate of 40.3%, reaching 1.8 million subscribers.
Figure (19.4) Mobile Internet Penetration
Broadband internet penetration in Egypt still needs improvements
Qatar enjoys a fairly high mobile internet penetration due to its small population, as 70 of
100 individuals use the mobile internet, compared to Saudi Arabia (33 persons), on the other
hand 9 of 100 persons in Egypt use the mobile internet.
It is also worth mentioning that mobile internet uptake is growing steadily in Egypt since
2009, with an average annual growth rate of about 54%, reaching 3.07 million subscribers in
year 2011 compared to 1.3 million in year 2009.
32

34. 2013
Sources, Definitions and Notes
Figure 1.1 International Internet Bandwidth & Percapita share of internet bandwidth
Source: Ministry of Communications and Information Technology (MCIT) and National
Telecom Regulatory Authority (NTRA)
International internet bandwidth is calculated in mega bits per second (mbps), while
Internet bandwidth per/capita is calculated in Bit/person (bps)
Figure 2.1: Internet Users and Internet Penetration
Source: Ministry of Communications and Information Technology (MCIT), National
Telecom Regulatory Authority (NTRA) and Telecom Egypt
Internet users refer to an estimate based on the summation of the number of Dial-up,
DSL, ISDN and Leased line subscribers multiplied by the average number of people using
each subscription/ mode of access
Figure 3.1: Broadband Internet Users
Source: Ministry of Communications and Information Technology (MCIT), National
Telecom Regulatory Authority (NTRA) and Telecom Egypt
According to the International Telecommunications Union (ITU), broadband refers to
any internet connection with speed greater than 256 kbps. Broadband users number is
calculated by the broadband subscribers multiplied by the average number of people
using this access mode
Figure 3.2: ADSL Subscribers by Speed (2011)
Source: Ministry of Communications and Information Technology
Figure 3.3: USB Modem Subscribers
Source: Ministry of Communications and Information Technology (MCIT) and National
Telecom Regulatory Authority (NTRA)
Figure 3.4: Mobile Internet Users
Source: Ministry of Communications and Information Technology (MCIT) and National
Telecom Regulatory Authority (NTRA)
Figure 4.1: Internet Users by Gender
Source: Ministry of Communications and Information Technology
Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811
households with response rate 94% in cooperation with Central Agency for Public
Mobilization and Statistics
Source: Ministry of Communications and Information Technology
Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811
households with response rate 94% in cooperation with Central Agency for Public
33

35. Figure 4.2: Internet Users by Age Group
Source: Ministry of Communications and Information Technology
Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811
households with response rate 94% in cooperation with Central Agency for Public Mobilization
and Statistics
These age groups are according to ITU age categories
Figure 4.3: Internet Users by Educational Level
Source: Ministry of Communications and Information Technology
Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811
households with response rate 94% in cooperation with Central Agency for Public Mobilization
and Statistics
Educational levels are according to ITU education categories and defined as follows:
Primary education or lower (no formal education)
Lower secondary education: which include preparatory stage and vocational education
Upper secondary or post secondary non tertiary education: which include general secondary
and technical secondary education beside institutional educational level
Tertiary education: which include university and post graduate stages of education
Figure 4.4: Internet Users by Employment Status
Source: Ministry of Communications and Information Technology
Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811
households with response rate 94% in cooperation with Central Agency for Public Mobilization
and Statistics
Employment status are defined as follows:
Out of labor force: include individuals between the age 6-64 years old and not working, such
as students, housewives, retired and military servants
Wage workers: include individuals working for others in return of regular salary
Freelancers: include individuals who are self employers
Doesn’t work: include unemployed individuals but able to work whether seeking jobs or not
Uncategorized: any other employment status not included in the previous categories (for
example individuals above 65 years old and didn’t work before)
Figure 4.5: Internet Users by Work Status
Source: Ministry of Communications and Information Technology
Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811
households with response rate 94% in cooperation with Central Agency for Public Mobilization
and Statistics
Figure 5.1: Internet Activities Undertaken by Individuals
Source: Ministry of Communications and Information Technology
Results of Survey released in 2010 on 20,097 households in cooperation with CAPMAS, with
a response rate 94.12%
34

36. 2013
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Multiple answers were allowed
Calculated as a percentage of the total number of individuals using the internet
Figure 5.2: Frequency of Individuals Accessing the Internet
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Figure 6.1: Fixed Broadband Price Basket as Percentage of GNI Percapita
Source: ITU. «Measuring the Information Society» (2010), version 1.01, p.p. (72) and
«Measuring the Information Society» (2011), p. (72)
The fixed broadband Internet sub-basket is calculated based on the price of the monthly
subscription to an entry-level fixed broadband plan
Price Basket for Internet Service is calculated based on the cheapest available tariff for
accessing the Internet 20 hours a month (10 hours peak and 10 hours off-peak)
Figure 6.2: Internet Usage among Different Households Income Groups (2011)
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Calculated as a percentage of the total households using internet
Figure 6.3: Households Monthly Spending on Different ICT Services ($ Value)
Source: Ministry of Communications and Information Technology
Results of survey released in 2008 on 19,289 households in cooperation with CAPMAS, with
a response rate 96%
Results of survey released in 2009 on 18,781 households in cooperation with CAPMAS, with
a response rate 89.4%
Results of survey released 2010 on 20,097 households in cooperation with CAPMAS, with a
response rate 94.12%
Results of surveys released in 2010 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Figure 6.4: Proportion of Household Spending on Different ICT Services
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Calculated as percentage of the total spending on ICT
Figure 6.5: Internet Price Index (2002 – 2011)
Source: Ministry of Communications and Information Technology
35

37. Figure 7.1:Households Taking Security Measures by Type
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Multiple answers were allowed
Calculated as a percentage of households with internet
Figure 8.1: Internet Users in Urban vs. Rural Areas Divided into Broadband and Narrowband Users
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Figure 8.2: Dial up Internet Subscribers by Region (2011)
Source: Ministry of Communications and Information Technology, Telecom Egypt and National
Telecom Regulatory Authority
Dial-up Internet subscribers are those who connect to the internet via a modem and
telephone line, which requires that the modem dial a phone number when Internet access
is needed. This item includes “free Internet” used by those who pay via the cost of their
telephone call (as in the case of Egypt), those who pay in advance for a given amount of
time (prepaid), and those who pay for a subscription (either flat-rate or volume-per-usage
based). (International Telecommunication Union)
Figure 8.3: ADSL Internet Subscribers by Region (2011)
Source: Ministry of Communications and Information Technology, Telecom Egypt and National
Telecom Regulatory Authority
Figure 9.1.1: Mobile Data Services Users
Source: Ministry of Communications and Information Technology, in cooperation with National
Telecom Regulatory Authority
Results of MDS surveys released in 2010 on a sample of 1000 user, with response rate 99%
Results of MDS surveys released in 2011 on a sample of 1000 user, with response rate 99%
Results of MDS surveys released in 2012 on a sample of 1000 user, with response rate 99%
Mobile Data services are defined as any services provided over the mobile phone other than
Voice, e.g. (SMS, getting information and news, e-mails, ring tones, etc…)
Figure 9.1.2: Main MDS Activities
Source: Ministry of Communications and Information Technology, in cooperation with NTRA.
Results of MDS surveys released in 2012 on a sample of 1000 user, with response rate 99%.
Figure 9.1.3: Frequency of Using MDS Weekly
Source: Ministry of Communications and Information Technology, in cooperation with NTRA.
Results of MDS Surveys released in 2012 on a sample of 1000 user, with response rate 99%.
36

38. 2013
Figure 9.2.1: Usage Frequency of SmartPhone Users
Source: Ministry of Communications and Information Technology, in cooperation with NTRA
Results of smartphone surveys released in 2012 on a sample of 400 smartphone users, with
response rate 99%
Smartphones are mobile phones provided with advanced applications and capabilities to
access the internet and to use different set of programs such as wording and calculation
programs, special applications for social communication networks and chatting programs
Examples of smartphones: (iPhone, Blackberry, Android, Samsung, HTC, etc.)
Figure 9.2.2: Activities Undertaken by Smartphone Users
Source: Ministry of Communications and Information Technology, in cooperation with NTRA
Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with
response rate 99%
Figure 10.1: Female Using Internet
Source: Ministry of Communications and Information Technology
Results of survey released in 2008 on 19,289 households in cooperation with CAPMAS, with
a response rate 96%
Results of survey released in 2009 on 18,781 households in cooperation with CAPMAS, with
a response rate 89.4%
Results of survey released 2010 on 20,097 households in cooperation with CAPMAS, with a
response rate 94.12%
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Proportions are calculated as a percent of total internet users
Figure 10.2: Internet Activities Undertaken by Female Users
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Calculated as a percentage of total female internet users
Multiple answers were allowed
Figure 10.3: Proportion of Female Internet Users by Governorates
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Calculated as a percentage of total female internet users
37

39. Figure 10.4: Proportion of Female Internet Users by Age
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
These age groups are according to ITU age categories
Calculated as a percentage of total female internet users
Figure 10.5: Proportion of Female Internet Users by Educational Level
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Calculated as a percentage of total female internet users
Figure 10.6: Frequency of Internet Usage by Females
Source: Ministry of Communications and Information Technology
Results of surveys released in 2011 on 18,811 households with response rate 94% in
cooperation with Central Agency for Public Mobilization and Statistics
Calculated as a percentage of total female internet users
Figure 11.1: Training Services provided by IT Clubs
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and
Information Technology in cooperation with CAPMAS, (2011)
Figure 11.2: Areas of Benefit from the ICT Services Provided by IT Clubs
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and
Information Technology in cooperation with CAPMAS, (2011)
Figure 11.3: Number of Graduates from Specialized and Professional Training Programs
Source: Ministry of Communications and Information Technology (MCIT), National Telecommunication
Institute (NTI) and The Information Technology Institute (ITI)
Figure 11.4: Number of ICDL Certified Persons
Source: Ministry of Communications and Information Technology (MCIT) - Training & Human
Resources Department (ICDL Program)
Figure 12.1: IT Clubs Users by Age
Source: Ministry of Communications and Information Technology
IT clubs is a project with MCIT main contributor along with private and public sector, with
the aim of providing every individual in the society the chance to develop his/her skills and
knowledge through the use of technology. The project provides computer labs fully equipped
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40. 2013
with computers, printers, networks, access to the internet, and most importantly well-trained
instructors. Moreover, there is a wide spectrum of courses offered to guide participants to
fully utilize technology in their lives. Priority is given to low income and remote areas
Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and
Information Technology in cooperation with CAPMAS, (2011)
Figure 12.2: IT Clubs Distributed by Regions
Source: Ministry of Communications and Information Technology, Training and Human
Recourses Department (IT clubs department)
Figure 12.3: Proportion of IT Clubs Classified by the Services Provided
Source: Ministry of Communications and Information Technology
Results of surveys of ICT usage in IT clubs conducted by the Ministry of Communications and
Information Technology in cooperation with CAPMAS, (2010, 2011)
Figure 12.4: Internet Activities Undertaken in IT Clubs (2011)
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and
Information Technology in cooperation with CAPMAS, (2011)
Figure 12.5: Average Number of Weekly Visitors in IT Clubs
Source: Ministry of Communications and Information Technology
Results of surveys of ICT usage in IT clubs conducted by the Ministry of Communications and
Information Technology in cooperation with CAPMAS, (2010, 2011)
Figure 13.1: Internet Usage by Principal Government Entities
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in Government Sector (government entities, public sector and
public business sector entities) conducted in 2011 on 839 principal governmental entities by
the Ministry of Communications and Information Technology in cooperation with CAPMAS
Figure 13.2: Principal Government Entities Having Websites and Services Provided
through Those Websites (2011)
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in government sector (government entities, public sector and
public business sector entities) conducted in 2011 on 839 principal governmental entities by
the Ministry of Communications and Information Technology in cooperation with CAPMAS
Figure 13.3: Proportion of Main Government Entities Engaging in E-government/E-commerce
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in government secto (government entities, public sector and
public business sector entities) conducted in 2010 on 836 principal governmental entities by
the Ministry of Communications and Information Technology in cooperation with CAPMAS
Results of survey of ICT usage in government sector (government entities, public sector and
public business sector entities) conducted in 2011 on 839 principal governmental entities by
the Ministry of Communications and Information Technology in cooperation with CAPMAS
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41. Figure 13.4: E-Commerce Services Undertaken by Main Government Entities
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in government sector (government entities, public sector and
public business sector entities) conducted in 2010 on 836 principal governmental entities by
the Ministry of Communications and Information Technology in cooperation with CAPMAS
Results of survey of ICT usage in government sector (government entities, public sector and
public business sector entities) conducted in 2011 on 839 principal governmental entities by
the Ministry of Communications and Information Technology in cooperation with CAPMAS
Figure 14.1: Private Enterprises Using Internet by Firm Size
Source: Ministry of Communications and Information Technology
Results of Survey released in 2011 on 4281 Private Sector Enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 95%
Figure 14.2: Private Enterprises Using Internet by Access Mode
Source: Ministry of Communications and Information Technology
Results of survey released in 2008 on 1962 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 90%
Results of survey released in 2009 on 3880 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 90%
Data of 2010 were estimated
Results of survey released in 2011 on 4281 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 95%
Figure 14.3: Proportion of Private Enterprises with a Website
Source: Ministry of Communications and Information Technology
Results of survey released in 2008 on 1962 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 90%
Results of survey released in 2009 on 3880 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 90%
Data of 2010 were estimated
Results of survey released in 2011 on 4281 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 95%
Figure 14.4: Internet Activities Undertaken by Private Enterprises
Source: Ministry of Communications and Information Technology
Results of Survey released in 2011 on 4281 private sector enterprises conducted by the
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42. 2013
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 95%
Figure 14.5: Private Enterprises - Proportion of E-Sales and E-Purchases
Source: Ministry of Communications and Information Technology
Results of survey released in 2011 on 4281 private sector enterprises conducted by the
Ministry of Communications and Information Technology in cooperation with CAPMAS, with
a response rate 95%
Figure 15.1.1: Teachers versus Students Usage of Internet (schools)
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in pre-university education conducted by the Ministry of
Communications and Information Technology in cooperation with CAPMAS on 700 schools in
pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with
a response rate of 95% and 10370 students, with a response rate of 98%, 2011
Figure 15.1.2: ICT Impact on Students
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in pre-university education conducted by the Ministry of
Communications and Information Technology in cooperation with CAPMAS on 700 schools in
pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with
a response rate of 95% and 10370 students, with a response rate of 98%, 2011
Figure 15.1.3: ICT Impact on Teachers
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in pre-university education conducted by the Ministry of
Communications and Information Technology in cooperation with CAPMAS on 700 schools in
pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with
a response rate of 95% and 10370 students, with a response rate of 98%, 2011
Figure 15.1.4: Proportion of Faculties Connected to Internet and Using Internet in Education
Source: Ministry of Communications and Information Technology
Results of survey on ICT Use in university education sector, conducted on 131 faculties with
a response rate 100%, the survey questioned 1561 professors with 95% response rate and
5485 students, with 98% response rate
Figure 15.1.5: Number of ICT Faculties and Institutes
Source: Ministry of Communications and Information Technology
Results of survey of ICT Usage in University Education conducted by the Ministry of
Communications and Information Technology in cooperation with CAPMAS, different issues
Figure 15.1.6: Instructors versus University Students Usage of Internet
Source: Ministry of Communications and Information Technology
Results of survey of ICT usage in university education conducted by the Ministry of
Communications and Information Technology in cooperation with CAPMAS on 85 educational
entities in the university sector, it included 5341 students with 98% response rate and 1756
educational staff members, 2010
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43. Results of survey on ICT Use in university education sector conducted by the Ministry of
Communications and Information Technology in cooperation with CAPMAS, conducted on
131 faculties with a response rate 100%, the survey questioned 1561 professors with 95%
response rate and 5485 students, with 98% response rate, 2011
Figure 15.2.1: Hospitals Internet Usage according to Hospital Type
Source: Ministry of Communications and Information Technology
Results of ICT usage in health sector survey, conducted by the Ministry of Communications
and Information Technology in cooperation with CAPMAS and released in year 2011 on 700
hospitals with response rate of 100% and on 3570 doctors with a response rate of 75%
Figure 15.2.2: Internet Usage in Hospitals by Type of Activities (2011)
Source: Ministry of Communications and Information Technology
Results of ICT usage in health sector survey, conducted by the Ministry of Communications
and Information Technology in cooperation with CAPMAS and released in year 2011 on 700
hospitals with response rate of 100% and on 3570 doctors with a response rate of 75%
Figure 15.2.3: Internet Usage in Hospitals by Type of Connections
Source: Ministry of Communications and Information Technology
Results of ICT usage in health sector survey, conducted by the Ministry of Communications
and Information Technology in cooperation with CAPMAS and released in year 2011 on 700
hospitals with response rate of 100% and on 3570 doctors with a response rate of 75%
Figure 16.1: Proportion of Smartphones Users Using Their Devices in Participating in
the Political Life
Source: Ministry of Communications and Information Technology, in cooperation with NTRA
Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with
response rate 99%
Figure 16.2: Activities of Using the Smartphones in the Political Life
Source: Ministry of Communications and Information Technology, in cooperation with NTRA
Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with
response rate 95%
Multiple answers were allowed
Figure 17.1: Number of Facebook Users
Source:
twda Newsletter, Issue No. 6, February 2011, Page 10
http://www.socialbakers.com/facebook-statistics/,accessed: 23/5/2012
Figure 17.2: Number of Twitter Users Compared to Other Arab Countries (2011)
Source:
twda Newsletter, Issue No. 6, February 2011, Page 9
Arab ICT Indicators Portal/Indicators/Social networks,
http://www.arabictind.org/indicators.aspx, accessed: 19/9/2012
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44. 2013
Figure 18.1: ICT Sector Revenues (Billion EGP)
Source: Ministry of Communications and Information Technology
Calculations based on financial years
Figure 18.2: ICT GDP Contribution to Egyptian National GDP
Source: Ministry of Planning and International Cooperation
Calculations based on financial years
Figure 18.3: Growth Rates of ICT Sector Among other Economic Sectors
Source: Ministry of Planning and International cooperation
Calculations based on financial years
Figure 18.4: ICT Companies
Source: MCIT, Ministry of Investment, General Authority For Free Zones & Investment
Figure 19.1: Fixed Broadband Internet Access Tariff ($ per month) (2009)
Source: World Bank Little Data Book 2011
Fixed broadband internet access tariff is the lowest sampled cost per 100 Kbits/s per month
calculated from low- and high-speed monthly service charges. Installation fees or modern
rentals are excluded. (ITU)
Figure 19.2: International Internet Bandwidth (Mbit/s) (2010)
Source: ITU database – 2010
International internet bandwidth is the capacity-backbone operators provide to carry internet
traffic. Total capacity of international Internet bandwidth in Mega Bits per second (Mbit/s).
If capacity is asymmetric (i.e., more incoming than outgoing), the incoming capacity should
be provided. This is measured as the sum of capacity of all Internet exchanges offering
international bandwidth
Figure 19.3: Broadband Internet Penetration (2010)
Source: ITU database – 2010
Fixed (wired) broadband Internet subscriptions per 100 inhabitants
Fixed (wired) broadband Internet subscriptions refers to subscriptions to high-speed access
to the public Internet (a TCP/IP connection), at downstream speeds equal to, or greater than,
256 Kbit/s. This can include for example cable modem, DSL, fiber-to-the-home/building
and other fixed (wired) broadband subscriptions. This total is measured irrespective of the
method of payment. It excludes subscriptions that have access to data communications
(including the Internet) via mobile cellular networks. If countries use a different definition of
broadband, this should be indicated in a note. It should not include technologies listed under
wireless broadband category. (ITU)
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45. Figure 19.4: Mobile Internet Penetration (2010)
Source: ITU database – 2010
Standard mobile subscriptions with use of data communications at broadband speeds (Mobile
Internet) per 100 inhabitants
Standard mobile subscriptions (only included with active use): include mobile subscriptions
which advertise data speeds of 256 Kbit/s or greater and which have been used to make
an Internet data connection via IP in the previous 3 months. To be counted, the subscription
must allow access to the greater Internet via HTTP and must have been used to make a data
connection using the Internet Protocol in the previous three months. Standard SMS and MMS
messaging do not count as an active Internet data connection even if they are delivered via
IP. (ITU)
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