Personal Information
Unternehmen/Arbeitsplatz
Charlottesville, Virginia Area United States
Beruf
Senior Content Strategist at WillowTree, Inc.
Webseite
prosekiln.com
Info
I communicate important information that people use to get things done. Because I believe the purpose of content is to support a delightful user experience, I work for companies with a strong customer service focus.
Specialties: Content strategy, user testing, web writing, teaching, technical documentation.
Tags
content strategy
chatbots
technical writing
technical communication
vui
cui
mobile apps
user experience
content design
ai
google assistant
alexa
voice ui
content marketing
systems thinking
career
stc
mobile application development
apps
mobile application design
push notifications
app indexing
app store optimization
editorial
voice and tone
in-app messages
product content
public speaking
sxsw2011
writing
techcomm
web writing
seo
seo copywriting
Mehr anzeigen
- Präsentationen
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- Infografiken
Leveraging Glassdoor Analytics
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Process to the people: How content governance can power content teams
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10 Things I Learned in 10 Years as a Content Strategist
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Melanie Seibert - Content Design for the Conversational UI
LavaConConference
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Vor 5 Jahren
Managing the Tug of War of Content Decision Making Through Governance: Case Study
Brande Martin
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Vor 9 Jahren
Wicked Ambiguity and User Experience
Jonathon Colman
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Vor 9 Jahren
How to Build SEO into Content Strategy
Jonathon Colman
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Vor 11 Jahren
Halvorson Keynote - Banging the Big Drums!
Duo Consulting
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Vor 13 Jahren
The Truth About Content: Broken Dreams and the Big Fix
Kristina Halvorson
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Vor 6 Jahren
Customer Journey Mapping and CX Research
Marc Stickdorn
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Vor 8 Jahren
Building an Effective Website for Non-Profits
Rackspace
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Vor 11 Jahren
Content & Cash: The Value of Content (Cape Town Edition)
Melissa Rach
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Vor 11 Jahren
Designing Future-Friendly Content
Carrie Hane
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Vor 8 Jahren
The Value of Content Design: CSForum 2016
Hawkeye Thompson
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Vor 7 Jahren
SearchLove London 2015 | Will Critchlow | Practical Tips for the Future of Search
Distilled
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Vor 8 Jahren
So You Want to be a Content Engineer (ICC 2014)
Joe Gollner
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Vor 10 Jahren
Sine Qua Non: Core Values and Content Strategy
Jonathon Colman
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Vor 10 Jahren
Information Architecture Heuristics
Abby Covert
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Vor 12 Jahren
Data Sets You Free: Analytics for Content Strategy
Jonathon Colman
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Vor 10 Jahren
Ultimate qualities of a content strategist and designer
Elle Geraghty
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Vor 8 Jahren