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Marketing
Automation
Tips for Small
Businesses5
@MSWEEZEY
PRINCIPLE OF MARKETING INSIGHTS
BREAKING
THROUGH
OVERVIEW OF PROBLEMS
I am not my
mother, brother,
or other. I am
me. Treat me as
such.
-everyone
@msweezey
OVERVIEW OF PROBLEMS
If only it was
this easy to
connect to our
audience!
Reality
• Cross Device Tracking
• Multiple Emails
• Different User Names
• Different expectations
• Filters
• 1% Organic Reach
@msweezey
TECHNOLOGY
OVERVIEW OF PROBLEMS
WTF?
@msweezey
HIGH PERFORMING
MARKETING ORGS USE 14
TOOLS ON AVERAGE TO
CREATE A COHESIVE
CUSTOMER JOURNEY.
@msweezey
CONTENT
Just make
content they
said!
-every marketer
Of marketers say it
takes 2-5 weeks to
create a piece of
content.
42%
1
http://www.techvalidate.com/bl
og/2013-content-marketing-
research-time-spent-creating-
content-2892
3 P R O D U C T S
3 B U Y E R P E R S O N A S
3 S TA G E S I N T H E C Y C L E
2 7 P I E C E S O F C O N T E N T
2 7 P I E C E S
O F
C O N T E N T
AT 2 W E E K S
P E R P I E C E
WEEKS
54
2 7 P I E C E S
O F
C O N T E N T
AT 5 W E E K S
P E R P I E C E
YEARS
2.5
CONTENT
(solutions)
EDDY – Talk about the issue from your perspective
ANYTHING WITH A
URL IS CONTENT.
-the internet
@msweezey
@msweezey
@msweezey
Transition to Nurturing -
4 TIPS
• Find tweets with
most engagement
in your world.
It’s proved to
be interesting.
• Share them via
other channels,
like email.
• Use the person’s
@handle as a
URL. Then
introduce people
to them.
• Works on all
mediums.
@msweezey
TIP #2 – Stage based content
STAGE
BASED
CONTENT
@msweezey
STAGE ONE
OFFER
STAGE TWO
OFFER
3 TIPS
• Understand the
question your
audience is
asking, and
when.
• Create content
only for one
stage at a
time.
• Make sure the
title of the
content is
HYPER specific
to that stage.
@msweezey
(solutions)
TECHNOLOGY
Sabari explain Agile in 5 words
BRANDS THAT
USE MARKETING
AUTOMATION
INCREASE TOTAL
REVENUE BY 34%
TURN IT UP!
@msweezey
WHAT IS
AGILE?
THE MODERN
PRODUCTION
METHOD
(in 4 words)
@msweezey
The Agile Proof
I can write up all the stats in the world, but this simple math example
will prove to you that the agile way is faster, better, and repeatable.
Even a child can understand the power of agile with this simple proof.
Step 1: Place your pin on the blue dot. Your goal will be to close
your eyes and then draw a straight line to the red dot. Stop when
you get there.
Your line probably looks like this.
Step 2: Now try again, but feel free to stop whenever you want.
Leave your pen on the paper, and open your eyes. Recalibrate,
close your eyes then continue to draw your line. Take as many
stops as you want.
Your second line probably looks like this. You reached your goal,
faster, and with less effort. You can stare at the red dot all you
want, but agile is the only consistently way to get there.
User Stories
MVPReview
Execute
User
Stories
What responsibilities do they have?
What issues do they face?
What do they want to learn?
Have they found things before they liked?
@msweezey
User Stories
MVPReview
Execute
M.V.P. Minimum Viable Product: What is smallest way you can
provide value to your core consumer. This is your
minimum viable product. Create this, then learn how to
improve it.
@msweezey
John,
I noticed an article on Content experience,
and thought you might like to give it a look.
John,
There is a video in our resource library on
Lead nurturing best practices, here’s a link to it.
It was recorded with Jay Baer.
John,
I’m not sure if you follow this guy on social. But
If you’re on Twitter you might want to
check out @jaybaer. We’ve just shot a webinar..
AGILE EXAMPLE
@msweezey
User Stories
MVPReview
Execute
Review
It is good to have comparable metrics, but asking
consumers directly is the best feedback you can have on
how to improve your experiences.
@msweezey
(solutions)
BREAKING
THROUGH
Ask Audience
Do you do A or B
How do you manage your email in box -
IN A WORLD OF
AUTOMATION WHAT
DOES IT MEAN TO BE
HUMAN?
@msweezey
EXAMPLEMIT Sloan School
This email took less
than 2 minutes to
create
John,
Have you meet Dr Robertson yet? She writes for Forbes. Check
out her last article, I think you’ll like it The New World of Business.
Best,
Mathew
@msweezey
TOP 10 BANK SEES
4.35X INCREASE IN
ENGAGEMENT
R I C H T E X T W O R K S
Simply by using RICH text rather than
full formatted HTML. They say over a
4X increase in email engagement. This
was split tested vs their regular email
with the same copy, cta, and subject
line.
@msweezey
(NURTURING)
SALES+
Lazy
Crap
The majority of marketers feel their sales
people are Lazy because they do nothing
with the leads which are passed over to
them.
Salespeople tend to feel the lead
they receive from marketing are
crap. This causes major distrust
between marketing and sales.
Sales
Automations
Real time notifications
Sales then gets instant notifications of
any lead they are working with and
their engagement with marketing.
Sales Nurturing Programs
The biggest benefit to the sales and marketing program are
sales automations from Pardot. Giving businesses the ability to
generate leads, identify them, and close them faster.
One click nurturing allows sales to then
nurture those leads who are not ready
buy.
If you do not involve your sales team in the
process of building out sales nurturing campaigns
they will not use them.
Salespeople Are people
And some of them are SMART!
Marketers
PLEASE REMEMBER:
Begin with
Their emails
Look at their sent emails to see how they phrase
things. Speak with them and learn what they know
about emailing prospects. They know a lot more than
you may be giving them credit for.
Follow their
Cadence
Then ask them how they want their leads to be
followed up with, or how they currently follow up with
them. Your smart reps will have a cadence they follow.
You should use the same cadence.
Train them on
How and when
If you fail to train them they will not use
the tools, or not use them correctly. If
you do not get their input they will not
use them at all.
(solutions)
RE-CAP
EDDY – Talk about the issue from your perspective
ANYTHING WITH A
URL IS CONTENT.
-the internet
TIP #2 – Stage based content
STAGE
BASED
CONTENT
@msweezey
John,
I noticed an article on Content experience,
and thought you might like to give it a look.
John,
There is a video in our resource library on
Lead nurturing best practices, here’s a link to it.
It was recorded with Jay Baer.
John,
I’m not sure if you follow this guy on social. But
If you’re on Twitter you might want to
check out @jaybaer. We’ve just shot a webinar..
BE AGILE
@msweezey
Ask Audience
Do you do A or B
How do you manage your email in box -
RICH TEXT IS
HUMAN
@msweezey
Sales
Automations
Real time notifications
Sales then gets instant notifications of
any lead they are working with and
their engagement with marketing.
Sales Nurturing Programs
The biggest benefit to the sales and marketing program are
sales automations from Pardot. Giving businesses the ability to
generate leads, identify them, and close them faster.
One click nurturing allows sales to then
nurture those leads who are not ready
buy.
• We recommend you check out this session!
Eager to Learn More?
THANK YOU

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5 Marketing Automation Tips for Small Businesses

  • 4. OVERVIEW OF PROBLEMS I am not my mother, brother, or other. I am me. Treat me as such. -everyone @msweezey
  • 5. OVERVIEW OF PROBLEMS If only it was this easy to connect to our audience! Reality • Cross Device Tracking • Multiple Emails • Different User Names • Different expectations • Filters • 1% Organic Reach @msweezey
  • 8. HIGH PERFORMING MARKETING ORGS USE 14 TOOLS ON AVERAGE TO CREATE A COHESIVE CUSTOMER JOURNEY. @msweezey
  • 11. Of marketers say it takes 2-5 weeks to create a piece of content. 42% 1 http://www.techvalidate.com/bl og/2013-content-marketing- research-time-spent-creating- content-2892
  • 12. 3 P R O D U C T S 3 B U Y E R P E R S O N A S 3 S TA G E S I N T H E C Y C L E 2 7 P I E C E S O F C O N T E N T
  • 13. 2 7 P I E C E S O F C O N T E N T AT 2 W E E K S P E R P I E C E WEEKS 54
  • 14. 2 7 P I E C E S O F C O N T E N T AT 5 W E E K S P E R P I E C E YEARS 2.5
  • 16. EDDY – Talk about the issue from your perspective ANYTHING WITH A URL IS CONTENT. -the internet @msweezey
  • 19. Transition to Nurturing - 4 TIPS • Find tweets with most engagement in your world. It’s proved to be interesting. • Share them via other channels, like email. • Use the person’s @handle as a URL. Then introduce people to them. • Works on all mediums. @msweezey
  • 20. TIP #2 – Stage based content STAGE BASED CONTENT
  • 22.
  • 24. 3 TIPS • Understand the question your audience is asking, and when. • Create content only for one stage at a time. • Make sure the title of the content is HYPER specific to that stage. @msweezey
  • 26. Sabari explain Agile in 5 words BRANDS THAT USE MARKETING AUTOMATION INCREASE TOTAL REVENUE BY 34% TURN IT UP! @msweezey
  • 29. The Agile Proof I can write up all the stats in the world, but this simple math example will prove to you that the agile way is faster, better, and repeatable. Even a child can understand the power of agile with this simple proof.
  • 30. Step 1: Place your pin on the blue dot. Your goal will be to close your eyes and then draw a straight line to the red dot. Stop when you get there.
  • 31. Your line probably looks like this.
  • 32. Step 2: Now try again, but feel free to stop whenever you want. Leave your pen on the paper, and open your eyes. Recalibrate, close your eyes then continue to draw your line. Take as many stops as you want.
  • 33. Your second line probably looks like this. You reached your goal, faster, and with less effort. You can stare at the red dot all you want, but agile is the only consistently way to get there.
  • 34. User Stories MVPReview Execute User Stories What responsibilities do they have? What issues do they face? What do they want to learn? Have they found things before they liked? @msweezey
  • 35. User Stories MVPReview Execute M.V.P. Minimum Viable Product: What is smallest way you can provide value to your core consumer. This is your minimum viable product. Create this, then learn how to improve it. @msweezey
  • 36. John, I noticed an article on Content experience, and thought you might like to give it a look. John, There is a video in our resource library on Lead nurturing best practices, here’s a link to it. It was recorded with Jay Baer. John, I’m not sure if you follow this guy on social. But If you’re on Twitter you might want to check out @jaybaer. We’ve just shot a webinar.. AGILE EXAMPLE @msweezey
  • 37. User Stories MVPReview Execute Review It is good to have comparable metrics, but asking consumers directly is the best feedback you can have on how to improve your experiences. @msweezey
  • 39. Ask Audience Do you do A or B How do you manage your email in box - IN A WORLD OF AUTOMATION WHAT DOES IT MEAN TO BE HUMAN? @msweezey
  • 40. EXAMPLEMIT Sloan School This email took less than 2 minutes to create John, Have you meet Dr Robertson yet? She writes for Forbes. Check out her last article, I think you’ll like it The New World of Business. Best, Mathew @msweezey
  • 41. TOP 10 BANK SEES 4.35X INCREASE IN ENGAGEMENT R I C H T E X T W O R K S Simply by using RICH text rather than full formatted HTML. They say over a 4X increase in email engagement. This was split tested vs their regular email with the same copy, cta, and subject line. @msweezey
  • 43. Lazy Crap The majority of marketers feel their sales people are Lazy because they do nothing with the leads which are passed over to them. Salespeople tend to feel the lead they receive from marketing are crap. This causes major distrust between marketing and sales.
  • 44. Sales Automations Real time notifications Sales then gets instant notifications of any lead they are working with and their engagement with marketing. Sales Nurturing Programs The biggest benefit to the sales and marketing program are sales automations from Pardot. Giving businesses the ability to generate leads, identify them, and close them faster. One click nurturing allows sales to then nurture those leads who are not ready buy.
  • 45. If you do not involve your sales team in the process of building out sales nurturing campaigns they will not use them.
  • 46. Salespeople Are people And some of them are SMART! Marketers PLEASE REMEMBER:
  • 47. Begin with Their emails Look at their sent emails to see how they phrase things. Speak with them and learn what they know about emailing prospects. They know a lot more than you may be giving them credit for.
  • 48. Follow their Cadence Then ask them how they want their leads to be followed up with, or how they currently follow up with them. Your smart reps will have a cadence they follow. You should use the same cadence.
  • 49. Train them on How and when If you fail to train them they will not use the tools, or not use them correctly. If you do not get their input they will not use them at all.
  • 51. EDDY – Talk about the issue from your perspective ANYTHING WITH A URL IS CONTENT. -the internet
  • 52. TIP #2 – Stage based content STAGE BASED CONTENT @msweezey
  • 53. John, I noticed an article on Content experience, and thought you might like to give it a look. John, There is a video in our resource library on Lead nurturing best practices, here’s a link to it. It was recorded with Jay Baer. John, I’m not sure if you follow this guy on social. But If you’re on Twitter you might want to check out @jaybaer. We’ve just shot a webinar.. BE AGILE @msweezey
  • 54. Ask Audience Do you do A or B How do you manage your email in box - RICH TEXT IS HUMAN @msweezey
  • 55. Sales Automations Real time notifications Sales then gets instant notifications of any lead they are working with and their engagement with marketing. Sales Nurturing Programs The biggest benefit to the sales and marketing program are sales automations from Pardot. Giving businesses the ability to generate leads, identify them, and close them faster. One click nurturing allows sales to then nurture those leads who are not ready buy.
  • 56.
  • 57. • We recommend you check out this session! Eager to Learn More?