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@saksters
In-House SEO Strategy
From Big Picture to Implementation
@saksters
Nine months ago in our SEO kitchen…
@saksters
We have everything
under control
(me lol)
@saksters
We have everything
under control
(me lol)
They didn’t.
@saksters
• Generic Roles
• Duplicate Experts (Too Many Cooks)
• Poor Relevancy to the Business
• Low Authority
Our SEO Team had some problems…
@saksters
So how do we start
addressing these
problems?
(manager lol)
@saksters
Let’s start with how we defined our SEO team…
SEO
Implementation
(still manager lol)
@saksters
Initially assigned job
titles, not job roles
In organizations with a
surplus of stakeholders
this made our SEO
work ambiguous
A generic SEO team to do generic SEO
things
SEO Manager
SEO Specialist
Associate SEO
Specialist
SEO Specialist
@saksters
We introduce ourselves
as these roles to other
teams in the organization
Bonus: Can make hiring
easier too ;)
Assign meaningful roles to the SEO Team
SEO Project
Manager
Technical SEO
Specialist
Content SEO
Specialist
Data SEO
Specialist
@saksters
Clearer SEO subject matter experts
Technical SEO
Specialist
Data SEO
Specialist
Content SEO
Specialist
JS Frameworks
XML Sitemaps
Taxonomy
Redirects
Log Files
Reporting
Feeds
DataVisualization
Structured Data
Location Data
Keyword Research
Creative Assets
Copy
Internal Links in Copy
Semantic HTML
@saksters
• Reports SEO progress to
Executives
• Keeps projects in motion
and removes blockers
SEO Project Manager role
Executives
• Helps the team be
fast and focused
on their roles
@saksters
• Part of the SEO team
• Has intermediate to advanced level SEO knowledge
• Familiarity with Agile
• Coordinates project delivery sequence
SEO Project Manager
@saksters
• Budget management
• Shields from team mistakes / executive involvement
• Learning management – facilitates continuous improvement
for the team
• Agency management at a contract level and what the scope
should be
SEO Project Manager (cont’d)
@saksters
• Generic Roles
• Duplicate Experts (Too Many Cooks)
• Poor Relevancy to the Business
• Low Authority
Our SEO Team had some problems…
@saksters
Share these #SMXInsights on your social channels!
• Assign comprehensive roles to generic SEO titles
• Ex. SEO Specialist -> Technical SEO Specialist
• Consider an SEO project manager role to keep
your team fast and focused
@saksters
Now that we have the team defined…
@saksters
How does this prevent “Too Many Cooks”?
(that are not on your team)
(not my manager
in this analogy)
@saksters
At first, we thought…
@saksters
Dividing SEO SMEs will prevent “Too Many
Cooks”
Technical SEO
Specialist
Data SEO
Specialist
Content SEO
Specialist
JS Frameworks
XML Sitemaps
Taxonomy
Redirects
Log Files
Reporting
Feeds
DataVisualization
Structured Data
Location Data
Keyword Research
Creative Assets
Copy
Internal Links in Copy
Semantic HTML
@saksters
Dividing SEO SMEs will prevent “Too Many
Cooks”
Technical SEO
Specialist
Data SEO
Specialist
Content SEO
Specialist
JS Frameworks
XML Sitemaps
Taxonomy
Redirects
Log Files
Reporting
Feeds
DataVisualization
Structured Data
Location Data
Keyword Research
Creative Assets
Copy
Internal Links in Copy
Semantic HTML
It did.
@saksters
Dividing SEO SMEs will prevent “Too Many
Cooks”
Technical SEO
Specialist
Data SEO
Specialist
Content SEO
Specialist
JS Frameworks
XML Sitemaps
Taxonomy
Redirects
Log Files
Reporting
Feeds
DataVisualization
Structured Data
Location Data
Keyword Research
Creative Assets
Copy
Internal Links in Copy
Semantic HTML
A little too well…
@saksters
• As a technical SEO, I would like dynamic XML
sitemaps to submit new URLs to search engines
automatically
Our Process: Build user stories in our
respective SEO expertise
• As a data SEO, I would like review links in our database to
insert review links for each store
• As a content SEO, I would like semantic html for this block
to improve featured snippet potential
@saksters
We ended up burdening each other with easy SEO
tasks
Can you write a
new schema
ticket? You’re just
soooo good at
it…and the expert
;)
Uh sure, but you
know how to
write it…
@saksters
*upset in
vampire*
@saksters
And then we recognized
something else…
@saksters
Our Site is Divided Greatly in Platforms…
*Scale drawn is questionable
Videos
eCommerce Local StoresBlog Promotions Other
@saksters
And Stakeholders
@saksters
Oh my...
@saksters
We needed to align to the business
based on our expertise
@saksters
Team alignment to the Organization
(Example) SEO Project
Manager
Technical SEO
Specialist
Data SEO
Specialist
Content SEO
Specialist
Analytics
Merchandising
Developers
IT Marketing
Copywriters
Feeds
@saksters
Team alignment to the Site (Example)
Content SEO
Specialist
Technical SEO
Specialist
Data SEO
Specialist
SEO Project
Manager
Other
Promotions
Blog
Local Stores
eCommerce
Videos
*Scale drawn is still questionable
@saksters
• As a technical SEO, I would like X to do Y so that search
engine crawlers can…
• As a data SEO, I would like X to do Y so that a business
user can…
• As a content SEO, I would like X to do Y so that a consumer
can…
Writing user stories with the organization
@saksters
• Generic Roles
• Duplicate Experts (Too Many Cooks)
• Poor Relevancy to the Business
• Low Authority
Our SEO Team had some problems…
@saksters
Share these #SMXInsights on your social channels!
• Establish SMEs in your internal team
• Prevent “Too Many Cooks”
• Align SMEs to the organization
• Write user stories in line with other teams
• Closer product ownership to core skills
@saksters
How we’re
building authority
@saksters
• Technical
• Back-End
• Front-End
• IT
• QA
• eCommerce
• Analytics
• Digital Experience
• Paid Search
• Feeds
Setup goal to pitch SEO to 12+ teams (thanks
manager)
• Marketing
• Creative
• Social
• Loyalty
• Copywriters
• Merchandising
• Category #1
• Category #2
• Category #3
• Category #4…
@saksters
(again our
manager lol)
Deal with it.
*airhorns &
disrespect*
@saksters
• Technical
• Back-End
• Front-End
• IT
• QA
• eCommerce
• Analytics
• Digital Experience
• Paid Search
• Feeds
Progress so far
• Marketing
• Creative
• Social
• Loyalty
• Copywriters
• Merchandising
• Category #1
• Category #2
• Category #3
• Category #4…
@saksters
• Templated deck (15 mins)
• What is SEO?
• Where the respective team affects SEO
• Relevant case study
• Open Discussion (45 mins)
• How can we work together to improve your program?
• What are your frustrations with the SEO team?
How we do it
@saksters
In short, we let
ourselves get roasted
@saksters
What we’ve learned
about our organization
@saksters
Key Takeaways:
• Front-end process is longer due to UI/UX team involvement
• We can pivot towards building internal tools and tasks around data
(ex. Autogenerating XML sitemaps, redirect tool, title tag logic etc.)
1. Back-end is implemented faster than front-end
@saksters
Key Takeaways:
• Prioritizing back-end resources towards relieving our co-
dependence leads to SEO stability
• In the interim, work with the team on aligning business goals
2. Feeds are inhibited by us because of
infrastructure
@saksters
Key Takeaways:
• Improve content briefs (title, description, headings, creative,
internal links etc.) to lighten workload given to copywriters
• Leverage data to templatize content gaps
• Consider hiring an agency for specific need
3. Internal copywriters are a shared resource
@saksters
Key Takeaways:
• Create dashboards that include SEO traffic to bridge revenue gaps
for a Category
• Opportunity to have other teams identify and monitor performance
for you
4. Poor SEO performance, pressures
Merchandising
@saksters
Share these #SMXInsights on your social channels!
• Make it a team goal to connect with other
organizational teams
• Listen for feedback and adapt your SEO needs to
what fits your organizational problems
@saksters
SEE YOU AT THE NEXT SMX!
THANK YOU!

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In-House SEO Strategy - Gourmet Edition

  • 1. @saksters In-House SEO Strategy From Big Picture to Implementation
  • 2. @saksters Nine months ago in our SEO kitchen…
  • 4. @saksters We have everything under control (me lol) They didn’t.
  • 5. @saksters • Generic Roles • Duplicate Experts (Too Many Cooks) • Poor Relevancy to the Business • Low Authority Our SEO Team had some problems…
  • 6. @saksters So how do we start addressing these problems? (manager lol)
  • 7. @saksters Let’s start with how we defined our SEO team… SEO Implementation (still manager lol)
  • 8. @saksters Initially assigned job titles, not job roles In organizations with a surplus of stakeholders this made our SEO work ambiguous A generic SEO team to do generic SEO things SEO Manager SEO Specialist Associate SEO Specialist SEO Specialist
  • 9. @saksters We introduce ourselves as these roles to other teams in the organization Bonus: Can make hiring easier too ;) Assign meaningful roles to the SEO Team SEO Project Manager Technical SEO Specialist Content SEO Specialist Data SEO Specialist
  • 10. @saksters Clearer SEO subject matter experts Technical SEO Specialist Data SEO Specialist Content SEO Specialist JS Frameworks XML Sitemaps Taxonomy Redirects Log Files Reporting Feeds DataVisualization Structured Data Location Data Keyword Research Creative Assets Copy Internal Links in Copy Semantic HTML
  • 11. @saksters • Reports SEO progress to Executives • Keeps projects in motion and removes blockers SEO Project Manager role Executives • Helps the team be fast and focused on their roles
  • 12. @saksters • Part of the SEO team • Has intermediate to advanced level SEO knowledge • Familiarity with Agile • Coordinates project delivery sequence SEO Project Manager
  • 13. @saksters • Budget management • Shields from team mistakes / executive involvement • Learning management – facilitates continuous improvement for the team • Agency management at a contract level and what the scope should be SEO Project Manager (cont’d)
  • 14. @saksters • Generic Roles • Duplicate Experts (Too Many Cooks) • Poor Relevancy to the Business • Low Authority Our SEO Team had some problems…
  • 15. @saksters Share these #SMXInsights on your social channels! • Assign comprehensive roles to generic SEO titles • Ex. SEO Specialist -> Technical SEO Specialist • Consider an SEO project manager role to keep your team fast and focused
  • 16. @saksters Now that we have the team defined…
  • 17. @saksters How does this prevent “Too Many Cooks”? (that are not on your team) (not my manager in this analogy)
  • 19. @saksters Dividing SEO SMEs will prevent “Too Many Cooks” Technical SEO Specialist Data SEO Specialist Content SEO Specialist JS Frameworks XML Sitemaps Taxonomy Redirects Log Files Reporting Feeds DataVisualization Structured Data Location Data Keyword Research Creative Assets Copy Internal Links in Copy Semantic HTML
  • 20. @saksters Dividing SEO SMEs will prevent “Too Many Cooks” Technical SEO Specialist Data SEO Specialist Content SEO Specialist JS Frameworks XML Sitemaps Taxonomy Redirects Log Files Reporting Feeds DataVisualization Structured Data Location Data Keyword Research Creative Assets Copy Internal Links in Copy Semantic HTML It did.
  • 21. @saksters Dividing SEO SMEs will prevent “Too Many Cooks” Technical SEO Specialist Data SEO Specialist Content SEO Specialist JS Frameworks XML Sitemaps Taxonomy Redirects Log Files Reporting Feeds DataVisualization Structured Data Location Data Keyword Research Creative Assets Copy Internal Links in Copy Semantic HTML A little too well…
  • 22. @saksters • As a technical SEO, I would like dynamic XML sitemaps to submit new URLs to search engines automatically Our Process: Build user stories in our respective SEO expertise • As a data SEO, I would like review links in our database to insert review links for each store • As a content SEO, I would like semantic html for this block to improve featured snippet potential
  • 23. @saksters We ended up burdening each other with easy SEO tasks Can you write a new schema ticket? You’re just soooo good at it…and the expert ;) Uh sure, but you know how to write it…
  • 25. @saksters And then we recognized something else…
  • 26. @saksters Our Site is Divided Greatly in Platforms… *Scale drawn is questionable Videos eCommerce Local StoresBlog Promotions Other
  • 29. @saksters We needed to align to the business based on our expertise
  • 30. @saksters Team alignment to the Organization (Example) SEO Project Manager Technical SEO Specialist Data SEO Specialist Content SEO Specialist Analytics Merchandising Developers IT Marketing Copywriters Feeds
  • 31. @saksters Team alignment to the Site (Example) Content SEO Specialist Technical SEO Specialist Data SEO Specialist SEO Project Manager Other Promotions Blog Local Stores eCommerce Videos *Scale drawn is still questionable
  • 32. @saksters • As a technical SEO, I would like X to do Y so that search engine crawlers can… • As a data SEO, I would like X to do Y so that a business user can… • As a content SEO, I would like X to do Y so that a consumer can… Writing user stories with the organization
  • 33. @saksters • Generic Roles • Duplicate Experts (Too Many Cooks) • Poor Relevancy to the Business • Low Authority Our SEO Team had some problems…
  • 34. @saksters Share these #SMXInsights on your social channels! • Establish SMEs in your internal team • Prevent “Too Many Cooks” • Align SMEs to the organization • Write user stories in line with other teams • Closer product ownership to core skills
  • 36. @saksters • Technical • Back-End • Front-End • IT • QA • eCommerce • Analytics • Digital Experience • Paid Search • Feeds Setup goal to pitch SEO to 12+ teams (thanks manager) • Marketing • Creative • Social • Loyalty • Copywriters • Merchandising • Category #1 • Category #2 • Category #3 • Category #4…
  • 37. @saksters (again our manager lol) Deal with it. *airhorns & disrespect*
  • 38. @saksters • Technical • Back-End • Front-End • IT • QA • eCommerce • Analytics • Digital Experience • Paid Search • Feeds Progress so far • Marketing • Creative • Social • Loyalty • Copywriters • Merchandising • Category #1 • Category #2 • Category #3 • Category #4…
  • 39. @saksters • Templated deck (15 mins) • What is SEO? • Where the respective team affects SEO • Relevant case study • Open Discussion (45 mins) • How can we work together to improve your program? • What are your frustrations with the SEO team? How we do it
  • 40. @saksters In short, we let ourselves get roasted
  • 42. @saksters Key Takeaways: • Front-end process is longer due to UI/UX team involvement • We can pivot towards building internal tools and tasks around data (ex. Autogenerating XML sitemaps, redirect tool, title tag logic etc.) 1. Back-end is implemented faster than front-end
  • 43. @saksters Key Takeaways: • Prioritizing back-end resources towards relieving our co- dependence leads to SEO stability • In the interim, work with the team on aligning business goals 2. Feeds are inhibited by us because of infrastructure
  • 44. @saksters Key Takeaways: • Improve content briefs (title, description, headings, creative, internal links etc.) to lighten workload given to copywriters • Leverage data to templatize content gaps • Consider hiring an agency for specific need 3. Internal copywriters are a shared resource
  • 45. @saksters Key Takeaways: • Create dashboards that include SEO traffic to bridge revenue gaps for a Category • Opportunity to have other teams identify and monitor performance for you 4. Poor SEO performance, pressures Merchandising
  • 46. @saksters Share these #SMXInsights on your social channels! • Make it a team goal to connect with other organizational teams • Listen for feedback and adapt your SEO needs to what fits your organizational problems
  • 47. @saksters SEE YOU AT THE NEXT SMX! THANK YOU!