Boost Channel Success with SugarCRM

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SugarCRM is a CRM company founded in 2004 with over 400 employees worldwide. It has over 1.5 million users across 120 countries and 26 languages. SugarCRM works with over 200 deployment partners globally to provide its CRM platform and services to a wide range of industries. The document discusses how SugarCRM helps companies transform their customer relationships and operations through its ecosystem of applications, reporting, and analytics tools.

© SugarCRM Inc. All rights reserved.
06/08/
2015
MULTIPLYING YOUR CHANNEL
EFFECTIVENESS!
Mark Weitzel
Sr. Director, ISV Alliances

© SugarCRM Inc. All rights reserved.
06/08/
2015
SugarCRM At-a-Glance!
•  Founded in April 2004 with headquarters in Silicon Valley
•  400+ employees worldwide
•  Global Strategic partners extend breadth of offerings
•  1.5M+ users rely on Sugar in 120 countries and more than 26
languages
•  Recognized CRM leader by foremost industry analyst firms
•  Largest exclusive CRM provider

© SugarCRM Inc. All rights reserved.
06/08/
2015
Successful Customers!
More Than 1.5 Million Users
Business Services
Consumer Goods/
Retail
Financial Services
& Insurance
Government/
Non-profit
Education
Healthcare Manufacturing Technology Transportation Travel & Leisure

© SugarCRM Inc. All rights reserved.
06/08/
2015
Create Extraordinary Customer Relationships
Transform from Inside Out
DEPARTMENTAL ORIENTATION CUSTOMER JOURNEY ORIENTATION
CEO
Sales Marketing Service
Field
Sales
Channel
Sales

© SugarCRM Inc. All rights reserved.
06/08/
2015
Over 200 Deployment Partners Worldwide!
VHEA
North America APAC LATAMEMEA

© SugarCRM Inc. All rights reserved.
06/08/
2015
CORE SYSTEMS
ENTERPRISE APPLICATIONS
(BACK OFFICE)
SugarCRM Ecosystem
REPORTING
DATA & ANALYTICS
MARKETING
MARKETING
SALES
SALES
SUPPORT
SERVICE & SUPPORT
CORE SYSTEMS
PRODUCTIVITY
PLATFORM and INFRASTRUCTURE
INTEGRATION & MANAGEMENT
Finda
bility
Scien
ces
Technology
Advisors
Symphony

© SugarCRM Inc. All rights reserved.
06/08/
2015
SugarExchange!

© SugarCRM Inc. All rights reserved.
06/08/
2015
Managing Complexity at Scale!
Resellers
ISVs

© SugarCRM Inc. All rights reserved.
06/08/
2015

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Boost Channel Success with SugarCRM

2. © SugarCRM Inc. All rights reserved. 06/08/ 2015 SugarCRM At-a-Glance! •  Founded in April 2004 with headquarters in Silicon Valley •  400+ employees worldwide •  Global Strategic partners extend breadth of offerings •  1.5M+ users rely on Sugar in 120 countries and more than 26 languages •  Recognized CRM leader by foremost industry analyst firms •  Largest exclusive CRM provider

3. © SugarCRM Inc. All rights reserved. 06/08/ 2015 Successful Customers! More Than 1.5 Million Users Business Services Consumer Goods/ Retail Financial Services & Insurance Government/ Non-profit Education Healthcare Manufacturing Technology Transportation Travel & Leisure

4. © SugarCRM Inc. All rights reserved. 06/08/ 2015 Create Extraordinary Customer Relationships Transform from Inside Out DEPARTMENTAL ORIENTATION CUSTOMER JOURNEY ORIENTATION CEO Sales Marketing Service Field Sales Channel Sales

6. © SugarCRM Inc. All rights reserved. 06/08/ 2015 CORE SYSTEMS ENTERPRISE APPLICATIONS (BACK OFFICE) SugarCRM Ecosystem REPORTING DATA & ANALYTICS MARKETING MARKETING SALES SALES SUPPORT SERVICE & SUPPORT CORE SYSTEMS PRODUCTIVITY PLATFORM and INFRASTRUCTURE INTEGRATION & MANAGEMENT Finda bility Scien ces Technology Advisors Symphony