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SOCIAL SHARING THAT MATTERS
SMW CHICAGO 2013
!3
!4
IS MERELY A WELCOME SIDE EFFECT OF
CULTURAL CONTAGION?
WHAT IF I TOLD YOU “EARNED MEDIA”
!5
IT IS.
!6
HERE ARE OUR PRINCIPLES.
!6
HERE ARE OUR PRINCIPLES.
BUT FIRST...AN EXAMPLE
!7
!8
THAT DIDN’T “JUST” HAPPEN
THERE WERE MANY FACTORS AT PLAY
!9
EXPOSEDPOPULATION
THE VIRAL ACCELERATION OF “THE HARLEM SHAKE”
JAN. 30TH FEB. 2ND FEB. 3RD FEB. 7 TH FEB. 8 TH FEB. 10TH FEB. 13TH
!10
ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE”
THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE
THE IDEA THEMATIC ITERATION PUBLIC PROGRESS BARAPPROPRIATE “MESSENGER” FERTILE CONDITIONS
!10
ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE”
THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE
THEMATIC ITERATION PUBLIC PROGRESS BARAPPROPRIATE “MESSENGER” FERTILE CONDITIONS
CONTENT
THE IDEA
!10
ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE”
THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE
THEMATIC ITERATION PUBLIC PROGRESS BARFERTILE CONDITIONS
CONTENT
THE IDEA
CREDENCE
APPROPRIATE “MESSENGER”
!10
ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE”
THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE
PUBLIC PROGRESS BARFERTILE CONDITIONS
CONTENT
THE IDEA
CREDENCE
APPROPRIATE “MESSENGER”
CUSTOMIZATION
THEMATIC ITERATION
!10
ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE”
THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE
PUBLIC PROGRESS BAR
CONTENT
THE IDEA
CREDENCE
APPROPRIATE “MESSENGER”
CUSTOMIZATION
THEMATIC ITERATION
CO-INCENTIVES
FERTILE CONDITIONS
!10
ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE”
THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE
CONTENT
THE IDEA
CREDENCE
APPROPRIATE “MESSENGER”
CUSTOMIZATION
THEMATIC ITERATION
CO-INCENTIVES
FERTILE CONDITIONS
CONCURRENCE
PUBLIC PROGRESS BAR
THE CONTAGION COOKBOOK
WHEN WE PUT THESE MOTIFS TO WORK FOR OUR BRANDS, WE CALL IT
!11
CONTENT
THE IDEA
CREDENCE
APPROPRIATE “MESSENGER”
CUSTOMIZATION
THEMATIC ITERATION
CO-INCENTIVES
FERTILE CONDITIONS
CONCURRENCE
PUBLIC PROGRESS BAR
!12
LET’S UNPACK THAT.
!13
CONTENT:
Objects which have communicative and cultural
value, designed to inspire a user action
!14
THESE “OBJECTS” AMOUNT TO MORE THAN ART, COPY, AND CODE
IN ANY CASE, WE LOOK TO BEHAVIORAL SCIENCE TO HELP US ENSURE SHAREWORTHY + SHARABLE:
CREATING CONTENT
CONTENT
BUD LIGHT: MARRIAGE EQUALITY
!15
AUDIENCE AT THE CENTER
TRUE TO BRAND
!16
CREDENCE:
All aspects of influence or cultural authority with
the potential of transference
!17
CULTURAL AUTHORITY IS AWARDED CONDITIONALLY
CULTURAL LICENSE IS BEST AWARDED TO BRANDS BY TRUSTED SOURCES THE TARGET SEES AS:
1. Impartial: apparent absence of bias
!
2. Expert: acknowledged mastery of subject matter
!
3. Intimate: binding, persistent proximity to audience
ESTABLISHING CREDENCE
CREDENCE
BUDWEISER: MADE IN AMERICA
!18
SOURCE THEY TRUST
CULTURALLY LICENSED
!19
CUSTOMIZATION:
The lateral expression of an idea; its ability to
be expressed repeatedly, while retaining
signature aspects of its origin
!20
CREATE MANY FROM THE EFFORT OF CREATING ONE
AND THERE’S A LOT OF WAYS TO DO THIS
1. You create many: broad creative diversity made by the brand/agency
!
2. You commission many: invite partners to iterate upon your idea
!
3. You inspire many: relinquish for public participation
ENABLING CUSTOMIZATION
CUSTOMIZATION
INTEL: MUSEUM OF ME
!21
INVITED TO PARTICIPATE
ENABLES DIVERSITY
!22
CO-INCENTIVES:
Marketplace or other environmental realities,
which, when properly aligned, add fresh resources
to content propulsion and/or customization
!23
GRADUATING FROM MERE “PARTNERSHIP”
TO SETTING THE STAGE FOR “MULTI-PLAYER” DEALCRAFT
Production
Distribution
Wild card
EXPLOITING CO-INCENTIVES
CO-INCENTIVES
!24
PERSONALLY INVESTED
SETS THE TABLE
NETFLIX + DAVID FINCHER + BEAU WILLIMON: HOUSE OF CARDS
!25
CONCURRENCE:
The apparent ubiquity of an idea, which primes a given
audience into a state of cognitive ease and acceptance
!26
CREATE THE SENSE THAT “IT’S EVERYWHERE” & “EVERYONE’S TALKING ABOUT IT”
THOSE WHO KNOW WILL FEEL “IN THE KNOW” AND THOSE WHO DON’T WILL WANT TO
1. All ubiquity is feigned: there’s no such thing as “everybody”
!
2. The greeks knew best: create theater in the round
!
3. Concurrence is the principal: reach is the interest
CASTING FOR CONCURRENCE
CONCURRENCE
APPLE: THE DOMINANCE OF THE WHITE EAR BUDS
!27
SOCIALLY INCLUDED
PERCEIVED UBIQUITY
CASTING FOR CONCURRENCE
CONCURRENCE
!27
SOCIALLY INCLUDED
PERCEIVED UBIQUITY
BEATS BY DRE: THE EMERGENCE OF THE OVER-EAR HEADPHONES
!28
THESE TENETS GUIDE OUR HAND
ACROSS OUR AGENCY ROSTER
STATE FARM’S CLIFF PAUL CAMPAIGN TELLS IT ALL
YOU’VE HEARD THE STORY BEFORE, RIGHT?
!29
PRESEEDING AND ANNOUNCE
CONTAINED A POTENT MIX OF CREDENCE, UNLOCKED THROUGH CO-INCENTIVE MAPPING
!30
WHICH RESULTED IN A NATION-WIDE TREND
WHERE “CLIFF PAUL” WAS TRENDING OVER “MERRY CHRISTMAS,” ON CHRISTMAS DAY!
!31
AFTER WHICH WE INVITED PEOPLE TO JOIN IN AS WELL
CREATING A BROAD BASE OF CREDENTIALED CREATIVE DIVERSITY THROUGH SOCIAL STORYTELLING
!32
!33
CUSTOMIZE
INVITED TO PARTICIPATE
CONTENT
AUDIENCE AT THE CENTER
CREDENCE
SOURCE THEY TRUST
CO-INCENTIVE
PERSONALLY INVESTED
CONCURRENCE
SOCIALLY INCLUDED
ALL OF WHICH IMPACTS CULTURAL CONTAGION
APPLYING HUMAN BEHAVIOR TO THE RECIPE OF THE COOKBOOK
!34
INVITED TO PARTICIPATEAUDIENCE AT THE CENTER
TRUE TO BRAND
SOURCE THEY TRUST PERSONALLY INVESTED SOCIALLY INCLUDED
CULTURALLY LICENSED ENABLES DIVERSITY PERCEIVED UBIQUITYSETS THE TABLE
CUSTOMIZATION CONCURRENCE
THE CONTAGION COOKBOOK:
CONTENT CREDENCE CO-INCENTIVES
A FEW THINGS TO CONSIDER...
!35
!36
1. CONTENT IS ONLY 1/5 OF THE RECIPE
!37
2. ALWAYS BRING A +1
!38
3. NO ONE SHARES TOOTHPASTE STORIES
!39
4. QUESTIONS SPARK CONVERSATIONS
MORE THAN ANSWERS DO
!40
5. IT’S A RECIPE, MAKE YOUR GUMBO
AS SPICY AS YOU LIKE
THANK YOU!
Marcus Collins
@MarcTotheC
Chaucer Barnes
@ChocChauce

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Chicago Social Media Week 2013

  • 1. SOCIAL SHARING THAT MATTERS SMW CHICAGO 2013
  • 2.
  • 3. !3
  • 4. !4 IS MERELY A WELCOME SIDE EFFECT OF CULTURAL CONTAGION? WHAT IF I TOLD YOU “EARNED MEDIA”
  • 6. !6 HERE ARE OUR PRINCIPLES.
  • 7. !6 HERE ARE OUR PRINCIPLES. BUT FIRST...AN EXAMPLE
  • 8. !7
  • 9. !8 THAT DIDN’T “JUST” HAPPEN THERE WERE MANY FACTORS AT PLAY
  • 10. !9 EXPOSEDPOPULATION THE VIRAL ACCELERATION OF “THE HARLEM SHAKE” JAN. 30TH FEB. 2ND FEB. 3RD FEB. 7 TH FEB. 8 TH FEB. 10TH FEB. 13TH
  • 11. !10 ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE” THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE THE IDEA THEMATIC ITERATION PUBLIC PROGRESS BARAPPROPRIATE “MESSENGER” FERTILE CONDITIONS
  • 12. !10 ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE” THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE THEMATIC ITERATION PUBLIC PROGRESS BARAPPROPRIATE “MESSENGER” FERTILE CONDITIONS CONTENT THE IDEA
  • 13. !10 ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE” THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE THEMATIC ITERATION PUBLIC PROGRESS BARFERTILE CONDITIONS CONTENT THE IDEA CREDENCE APPROPRIATE “MESSENGER”
  • 14. !10 ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE” THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE PUBLIC PROGRESS BARFERTILE CONDITIONS CONTENT THE IDEA CREDENCE APPROPRIATE “MESSENGER” CUSTOMIZATION THEMATIC ITERATION
  • 15. !10 ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE” THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE PUBLIC PROGRESS BAR CONTENT THE IDEA CREDENCE APPROPRIATE “MESSENGER” CUSTOMIZATION THEMATIC ITERATION CO-INCENTIVES FERTILE CONDITIONS
  • 16. !10 ALL OF THESE FACTORS CONTRIBUTE TO THE GROUNDSWELL OF “THE SHAKE” THESE FACTORS CONSTITUTE MOTIFS WE SEE IN ALL PHENOMENA THAT CATCH ON IN CULTURE CONTENT THE IDEA CREDENCE APPROPRIATE “MESSENGER” CUSTOMIZATION THEMATIC ITERATION CO-INCENTIVES FERTILE CONDITIONS CONCURRENCE PUBLIC PROGRESS BAR
  • 17. THE CONTAGION COOKBOOK WHEN WE PUT THESE MOTIFS TO WORK FOR OUR BRANDS, WE CALL IT !11 CONTENT THE IDEA CREDENCE APPROPRIATE “MESSENGER” CUSTOMIZATION THEMATIC ITERATION CO-INCENTIVES FERTILE CONDITIONS CONCURRENCE PUBLIC PROGRESS BAR
  • 19. !13 CONTENT: Objects which have communicative and cultural value, designed to inspire a user action
  • 20. !14 THESE “OBJECTS” AMOUNT TO MORE THAN ART, COPY, AND CODE IN ANY CASE, WE LOOK TO BEHAVIORAL SCIENCE TO HELP US ENSURE SHAREWORTHY + SHARABLE:
  • 21. CREATING CONTENT CONTENT BUD LIGHT: MARRIAGE EQUALITY !15 AUDIENCE AT THE CENTER TRUE TO BRAND
  • 22. !16 CREDENCE: All aspects of influence or cultural authority with the potential of transference
  • 23. !17 CULTURAL AUTHORITY IS AWARDED CONDITIONALLY CULTURAL LICENSE IS BEST AWARDED TO BRANDS BY TRUSTED SOURCES THE TARGET SEES AS: 1. Impartial: apparent absence of bias ! 2. Expert: acknowledged mastery of subject matter ! 3. Intimate: binding, persistent proximity to audience
  • 24. ESTABLISHING CREDENCE CREDENCE BUDWEISER: MADE IN AMERICA !18 SOURCE THEY TRUST CULTURALLY LICENSED
  • 25. !19 CUSTOMIZATION: The lateral expression of an idea; its ability to be expressed repeatedly, while retaining signature aspects of its origin
  • 26. !20 CREATE MANY FROM THE EFFORT OF CREATING ONE AND THERE’S A LOT OF WAYS TO DO THIS 1. You create many: broad creative diversity made by the brand/agency ! 2. You commission many: invite partners to iterate upon your idea ! 3. You inspire many: relinquish for public participation
  • 27. ENABLING CUSTOMIZATION CUSTOMIZATION INTEL: MUSEUM OF ME !21 INVITED TO PARTICIPATE ENABLES DIVERSITY
  • 28. !22 CO-INCENTIVES: Marketplace or other environmental realities, which, when properly aligned, add fresh resources to content propulsion and/or customization
  • 29. !23 GRADUATING FROM MERE “PARTNERSHIP” TO SETTING THE STAGE FOR “MULTI-PLAYER” DEALCRAFT Production Distribution Wild card
  • 30. EXPLOITING CO-INCENTIVES CO-INCENTIVES !24 PERSONALLY INVESTED SETS THE TABLE NETFLIX + DAVID FINCHER + BEAU WILLIMON: HOUSE OF CARDS
  • 31. !25 CONCURRENCE: The apparent ubiquity of an idea, which primes a given audience into a state of cognitive ease and acceptance
  • 32. !26 CREATE THE SENSE THAT “IT’S EVERYWHERE” & “EVERYONE’S TALKING ABOUT IT” THOSE WHO KNOW WILL FEEL “IN THE KNOW” AND THOSE WHO DON’T WILL WANT TO 1. All ubiquity is feigned: there’s no such thing as “everybody” ! 2. The greeks knew best: create theater in the round ! 3. Concurrence is the principal: reach is the interest
  • 33. CASTING FOR CONCURRENCE CONCURRENCE APPLE: THE DOMINANCE OF THE WHITE EAR BUDS !27 SOCIALLY INCLUDED PERCEIVED UBIQUITY
  • 34. CASTING FOR CONCURRENCE CONCURRENCE !27 SOCIALLY INCLUDED PERCEIVED UBIQUITY BEATS BY DRE: THE EMERGENCE OF THE OVER-EAR HEADPHONES
  • 35. !28 THESE TENETS GUIDE OUR HAND ACROSS OUR AGENCY ROSTER
  • 36. STATE FARM’S CLIFF PAUL CAMPAIGN TELLS IT ALL YOU’VE HEARD THE STORY BEFORE, RIGHT? !29
  • 37. PRESEEDING AND ANNOUNCE CONTAINED A POTENT MIX OF CREDENCE, UNLOCKED THROUGH CO-INCENTIVE MAPPING !30
  • 38. WHICH RESULTED IN A NATION-WIDE TREND WHERE “CLIFF PAUL” WAS TRENDING OVER “MERRY CHRISTMAS,” ON CHRISTMAS DAY! !31
  • 39. AFTER WHICH WE INVITED PEOPLE TO JOIN IN AS WELL CREATING A BROAD BASE OF CREDENTIALED CREATIVE DIVERSITY THROUGH SOCIAL STORYTELLING !32
  • 40. !33 CUSTOMIZE INVITED TO PARTICIPATE CONTENT AUDIENCE AT THE CENTER CREDENCE SOURCE THEY TRUST CO-INCENTIVE PERSONALLY INVESTED CONCURRENCE SOCIALLY INCLUDED ALL OF WHICH IMPACTS CULTURAL CONTAGION APPLYING HUMAN BEHAVIOR TO THE RECIPE OF THE COOKBOOK
  • 41. !34 INVITED TO PARTICIPATEAUDIENCE AT THE CENTER TRUE TO BRAND SOURCE THEY TRUST PERSONALLY INVESTED SOCIALLY INCLUDED CULTURALLY LICENSED ENABLES DIVERSITY PERCEIVED UBIQUITYSETS THE TABLE CUSTOMIZATION CONCURRENCE THE CONTAGION COOKBOOK: CONTENT CREDENCE CO-INCENTIVES
  • 42. A FEW THINGS TO CONSIDER... !35
  • 43. !36 1. CONTENT IS ONLY 1/5 OF THE RECIPE
  • 45. !38 3. NO ONE SHARES TOOTHPASTE STORIES
  • 46. !39 4. QUESTIONS SPARK CONVERSATIONS MORE THAN ANSWERS DO
  • 47. !40 5. IT’S A RECIPE, MAKE YOUR GUMBO AS SPICY AS YOU LIKE