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Overview on
NABH System
Dr. Mahesh Patel
Healthcare Quality Professional
4th Edition December 2015
NABH 4th Edition
• 105 Standards
• 683 Objective Elements
• 10 Chapters
• 72 Quality Indicators
• Standards are non-prescriptive
• Guidance (remarks,
interpretations) is integrated
• Shall/should vs. can/could
• Intent of each chapter explained
NABH Standards (10 Chapters)
Patient centered Standards (Chapter Overview)
• Access, Assessment and Continuity of Care (AAC) – Page No. 1
• Care of patients (COP) – Page No. 32
• Management of Medication (MOM) – Page No. 73
• Patient’s rights and education (PRE) – Page No. 95
• Hospital Infection Control (HIC) – Page No. 112
NABH Standards (10 Chapters)
Organization centered Standards
• Continuous Quality improvement (CQI) – Page No. 130
• Responsibility of Management (ROM) – Page No. 151
• Facility management and safety (FMS) – Page No. 163
• Human Resource Management (HRM) – Page No. 181
• Information management system (IMS) – Page No. 195
NABH Accreditation Process
Application for Accreditation (By Healthcare organizations)
Acknowledgement & Scrutiny of the Application (By NABH Secretariat)
Self assessments by Healthcare organizations (Toolkit provided by NABH)
Pre-Assessment visits (By Assessment Team)
Final Assessment of Hospital (By AssessmentTeam)
Review of Assessment Report (By NABHSecretariat)
Recommendation for Accreditation (By AccreditationCommittee)
Approval/Decision for Accreditation (By Chairman,NABH)
Issue of Accreditation Certificates (By NABHSecretariat)
Feedback to Healthcare Organizations
and
Necessary Corrective ActionsTaken
By Healthcare Organizations
Key Steps
• Prepared policy and process/applicable manuals
• Implement processes as per process polices and manuals
• Impart training to orient employees
• Formulated committees
• Conducted several self assessments.
Key Committees
• Quality Starring Committee
• Infection Control Committee
• Drug & Therapeutic Committee
• Environmental Safety Committee
• Infection Control Committee
• Credentialing & Privileging Committee
• Employee Grievance Committee
• Female Sexual Harassment Committee
Key Manual or Policies or SOP’s
• Apex Manual – Overall picture on how hospital functions
• Safety Manual – Safety precautions at hospital
• Infection Prevention & Control Manual – Infection Control Practices
• Disaster Management Manual – Details of how to face internal and
external disaster
• Departmental Manuals/SOP’s – All departments like ICU, OT, labor
room, biomedical engineering, pharmacy, endoscopy etc.
Benefits of Accreditation
Patients
• High quality of care & safety and Patient satisfaction is the focused
• Rights of patients are safeguarded.
Hospital Staff
• Improves staff satisfaction due to continuous learning, good working
environment, leadership and ownership of clinical processes.
Benefits of Accreditation
Hospitals
• Systemized approach rather than individual approach.
• Process driven rather than person/dept. driven.
• Demonstrates commitment to quality care.
• Raises community confidence in the healthcare organization.
• Opportunity for the healthcare organization to benchmark itself
against other organization or best practices.
Benefits of Accreditation
Paying & Governing Bodies
• Objective system of empanelment for insurance company and other
third parties providers.
Level of NABH Accreditation – Entry Level
Level of NABH Accreditation – Progressive Level
Level of NABH Accreditation – Accreditation
Surveillance and Re-assessment
• Accreditation is valid for a period of 3 years.
• NABH conducts one surveillance of the accredited hospitals
accreditation cycle of 3 years.
• The surveillance visit will be planned during the 2nd year i.e. after 18
months of accreditation.
• The hospitals shall apply for renewal of accreditation at least four or
six months before the expiry of validity of accreditation for which
reassessment shall be conducted.
Thank You

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NABH Overwiew

  • 1. Overview on NABH System Dr. Mahesh Patel Healthcare Quality Professional
  • 3. NABH 4th Edition • 105 Standards • 683 Objective Elements • 10 Chapters • 72 Quality Indicators • Standards are non-prescriptive • Guidance (remarks, interpretations) is integrated • Shall/should vs. can/could • Intent of each chapter explained
  • 4. NABH Standards (10 Chapters) Patient centered Standards (Chapter Overview) • Access, Assessment and Continuity of Care (AAC) – Page No. 1 • Care of patients (COP) – Page No. 32 • Management of Medication (MOM) – Page No. 73 • Patient’s rights and education (PRE) – Page No. 95 • Hospital Infection Control (HIC) – Page No. 112
  • 5. NABH Standards (10 Chapters) Organization centered Standards • Continuous Quality improvement (CQI) – Page No. 130 • Responsibility of Management (ROM) – Page No. 151 • Facility management and safety (FMS) – Page No. 163 • Human Resource Management (HRM) – Page No. 181 • Information management system (IMS) – Page No. 195
  • 6. NABH Accreditation Process Application for Accreditation (By Healthcare organizations) Acknowledgement & Scrutiny of the Application (By NABH Secretariat) Self assessments by Healthcare organizations (Toolkit provided by NABH) Pre-Assessment visits (By Assessment Team) Final Assessment of Hospital (By AssessmentTeam) Review of Assessment Report (By NABHSecretariat) Recommendation for Accreditation (By AccreditationCommittee) Approval/Decision for Accreditation (By Chairman,NABH) Issue of Accreditation Certificates (By NABHSecretariat) Feedback to Healthcare Organizations and Necessary Corrective ActionsTaken By Healthcare Organizations
  • 7. Key Steps • Prepared policy and process/applicable manuals • Implement processes as per process polices and manuals • Impart training to orient employees • Formulated committees • Conducted several self assessments.
  • 8. Key Committees • Quality Starring Committee • Infection Control Committee • Drug & Therapeutic Committee • Environmental Safety Committee • Infection Control Committee • Credentialing & Privileging Committee • Employee Grievance Committee • Female Sexual Harassment Committee
  • 9. Key Manual or Policies or SOP’s • Apex Manual – Overall picture on how hospital functions • Safety Manual – Safety precautions at hospital • Infection Prevention & Control Manual – Infection Control Practices • Disaster Management Manual – Details of how to face internal and external disaster • Departmental Manuals/SOP’s – All departments like ICU, OT, labor room, biomedical engineering, pharmacy, endoscopy etc.
  • 10. Benefits of Accreditation Patients • High quality of care & safety and Patient satisfaction is the focused • Rights of patients are safeguarded. Hospital Staff • Improves staff satisfaction due to continuous learning, good working environment, leadership and ownership of clinical processes.
  • 11. Benefits of Accreditation Hospitals • Systemized approach rather than individual approach. • Process driven rather than person/dept. driven. • Demonstrates commitment to quality care. • Raises community confidence in the healthcare organization. • Opportunity for the healthcare organization to benchmark itself against other organization or best practices.
  • 12. Benefits of Accreditation Paying & Governing Bodies • Objective system of empanelment for insurance company and other third parties providers.
  • 13. Level of NABH Accreditation – Entry Level
  • 14. Level of NABH Accreditation – Progressive Level
  • 15. Level of NABH Accreditation – Accreditation
  • 16. Surveillance and Re-assessment • Accreditation is valid for a period of 3 years. • NABH conducts one surveillance of the accredited hospitals accreditation cycle of 3 years. • The surveillance visit will be planned during the 2nd year i.e. after 18 months of accreditation. • The hospitals shall apply for renewal of accreditation at least four or six months before the expiry of validity of accreditation for which reassessment shall be conducted.