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How to Reboot Your Agile Team
MARTIN LAPOINTE • AGILEKLIX • ML@AGILEKLIX.COM
MAURIZIO MANCINI • EXEMPIO • @QAANDPROCESSGUY • EXEMPIO.COM
I’m Martin, an Agile Coach with many years of working with Agile
teams and software organizations.
Over the years, I have had the opportunity to work in places with a
high potential for experimentation. I was able to develop a deep
understanding of what it means to be part of an Agile team.
Today, I want to share with you my many years of experience
rebooting Agile teams in Canada and Europe.
In my personal life, I’m a triathlete and owner of an Agile family.
The Agile Household: How Scrum Made Us a Better Family
http://www.mountaingoatsoftware.com/blog/the-agile-household-how-scrum-made-us-a-better-family
Martin Lapointe
• A leader in the quality and process
industries with a sixth sense for Agile,
quality, and business process.
• I have been refining my Agile approach
for more than 10 years.
• My passion is to deliver quality software
and to see how Agile can help teams
deliver quality software!
• Frequent blogger on a number of sites
Maurizio Mancini
Agile 2014 – Agile: One Size does not fit all!
Walmart Labs California 2014 – Quality and Process
Atlassian Summit 2014 – From Incremental & Iterative
to Agile: What is the right process for your team?
Quest 2015 – Building a QA Team that Matters
Atlassian Summit 2015 – How to Build in Quality from
Day 1 using Lean QA and Agile Testing
Agile Tour Montreal 2016 – Le guide de réparation de
l’équipe Agile : La recette secrète !
Agile Tour Ottawa 2016 – How to Reboot Your Agile
Team!
Today’s presentation
• Organizational change
• Simplicity
• The Ingredients
• Change and Emotions
• Rebooting the Agile Team
• The 5th Agile Value
Organizational Change
Organizational Change
“Can you help me Spin Up some Agile teams? ”
It takes time to build an organization with
mature Agile teams
... It doesn’t happen overnight !
Whether we like it or not,
change will happen…
There’s a gap between the pace of change in the world
and the pace that an organization is changing
Adapt and change, otherwise
organizations will not survive…
Organizations have to be ready for change
Creative Destruction
• Comes from the world of economics
• It is the art of renewing an organization from within
How to Reboot your Agile Team San Diego 2017
How to Reboot your Agile Team San Diego 2017
La semplicità è la più grande sofisticatezza.
LEONARDO DA VINCI
“ ”Simplicity is the ultimate sophistication.
“ ”
Simplicity is the key
to an Italian recipe
A true Italian recipe uses
5 and 6 good quality
ingredients
It’s just not the same…
Just because you have the recipe, doesn’t mean that it will taste good!
It’s just not the same!
As much as we try to make mom’s recipe…
Simplicity and Agile
We think the secret is not so much in the
recipe itself, but in how you execute the
recipe...
This is why there seems to be many people
that have “the recipe” to do Agile and yet
there are numerous stories of Agile failures…
When we implement Agile we follow very
simple rules, we don’t over complicate it,
and we have minimal quality ingredients in
our approach...
6 Essentiel Ingredients
Leadership
We believe that leadership is required at all levels of an organization.
Leadership
Executive Coaching
Team Coaching
Management Style
Management 3.0 promotes the
same principles that we need to start
the transformation of an Agile team
…
Management 3.0
Leadership - Management Style
It is the future of management,
which is all about doing the right
thing for your team, involving
everyone in improving the system
and fostering employee
engagement.
Jurgen Appello
But why is The Vision essential?
The Vision
In Agile, a vision is crucial because of the
speed that Agile is executed at…
• Deliverables are frequent
• Business needs change quickly
• You need a Vision of what the team needs to achieve
and why, in order to help maintain the team's focus.
Leadership – Management Style - Vision
• Management Participation
• Motivated team members
• People that take responsibility
• Promote a culture of change
Engagement
Develop engagement at all levels of the organization…
With Agile we don’t have time to be a tourist!
Leadership – Management Style - Vision – Engagement
Building in Quality!
Quality
Leadership – Management Style - Vision - Engagement - Quality
• Quality is built into the recipe
• Quality must be understood at all stages of the process
• Quality is a key ingredient for building a good cadence
Quality is one
of the core
principles of
Agile/Scrum!
If your quality assurance is offset, this is not Building in Quality!!
Dev
QA
Dev & QA Built In Quality
Quality
Leadership – Management Style - Vision - Engagement - Quality
One of the most common frAgile patterns!
A good Agile Coach knows how to
blend all of the previous
ingredients to achieve success.
The Agile Coach will know the
right amount of each ingredient to
make the Agile team successful!
The Agile Coach
And finally the Chef…
Leadership – Management Style - Vision - Engagement - Quality - Coaching
We are ready to reboot…
• Engaged management and developed the
leadership
• Communicated the Vision
• Developed engagement and a quality strategy
• We have an amazing Agile Coach
Let’s not forget we are
dealing with humans…
How to Reboot your Agile Team San Diego 2017
The success of your Agile
transformation will depend on
being aware that emotions are
part of the change process
Emotions
 Positive emotions
makes us feel good and brings us to happy emotional
state.
 Negative emotions
sap our energy and kill our effectiveness. In a
negative emotional state, you don’t feel like doing
anything.
Working with people is about
managing feelings.
The issue is not whether employees have
“negative” emotions, but rather how to manage
them.
Vision
Emotions
Leadership
Engagement Quality
Agile Coach
Change is Hard
Companies that want their workers to
contribute with their heads and hearts
have to accept that emotions are
essential to the new management style
Management Style
Change should be enabled from
the top
but
it needs to take root and flourish
from the bottom!
Change
Rebooting the Agile Team
by Martin & Maurizio
Why reboot an Agile team?
Is your team "Wagile”, very FrAgile or TrAgile?
• Your backlog contains thousands of tickets? Mostly tasks and a board with 15 columns?
• Project managers fill the role of Scrum masters?
• The team size is more than 20 persons?
• Your QA team is 2 sprints behind the dev team?
• Daily stand-up is a daily status reports?
• The Sprint planning takes 2 days
and Sprints are never stable?
• …
Reboot Your Team in 5 Sprints
Sprint 1: Run in the rain
Sprint 2: Thunderstruck
Sprint 3: Start the M&M pain machine
Sprint 4: Open-up and look at the sun
Sprint 5: Removing the training wheels
Sprint 1: Run in the rain
Sprint 1: The group has
seen better days • Deliveries are now difficult
• Lots of frustration in the team
Sprint 1: Understand the
team's current reality
• Not the time for changes
• Coaches time to listen
• Discussions with group members
Ingredient:
Agile Coach
• What is causing problems
• Diagnose what is happening in the team
Sprint 1: Understand why
it’s always raining
0
1
2
3
4
5
Q1- Agile Basics Health
Q2- Product Ownership
Health
Q3- Sprint Health
Q4- Team Health
Q5- Release Health
Q6- Technical Health
Pre-Agile self-evaluation
• Create an iterative change roadmap
• Understand the destination
• Communicate = Trust in the upcoming change
Sprint 1: Define the path
to the sun
Ingredient:
Vision
Sprint 2: Thunderstruck
• Courage!
Sprint 2: Break the
status quo
• Training
• Common Vocabulary
Ingredient:
Agile Coach
Sprint 2: Creative-Destruction
• Backlog
• Scrum Board
• Definition of Done
Ingredient:
Leadership
• Find creative people
• Help talent to emerge
• Identify future champions
Sprint 2: Discover
motivated individuals
Sprint 2: Manage negative
emotion
• Team activities
• Find the anchors
• Tell stories
Ingredient:
Agile Coach
Sprint 3: Start the
M&M pain machine
Sprint 3: Live the pain with
the team
• Crossing the desert
• Favor communication
• Manage emotions
Ingredient:
Engagement
Sprint 3: Fail, fail fast
• Quit the superman syndrome
• Strengths & weaknesses
• Failing the demo
Ingredient:
Leadership
We need to:
• Guide the Product Owner in planning the
rollout of the product
• Mentor the Scrum Master how to help the
team based on the lessons learnt
• Help team members collaborate better
• Manage the « Work in progress » with the
team
Sprint 3: Deliver nothing
and manage frustration
Ingredient:
Agile Coach
Be watchful:
• Of Command and Control
• Stand ups that are too long
• User Stories that are blowing up
Sprint 3: Break the frAgile
temptations from the start
Sprint 4: Open-up
and look at the sun
Sprint 4: Crossing the edge
The team metamorphosis
• Working software
• Building in Quality
• Trust Mindset
Ingredients:
Engagement
Quality
• Promote fun at work
• Powerful Agile team
• Team is becoming self-organized
Sprint 4: Promote a
group mindset approach
• Value is in working software
• Small chunks allow the client to
provide valuable feedback
Sprint 4: Deliver working
products to customer
Ingredient:
Quality
Sprint 4: Repeat success
and make benefits visible
• Release planning
• Story mapping
• Refinement sessions
• Dynamic sprint planning
Ingredient:
Mgmt. Style
Sprint 5: Removing
the training wheels
• Mastering of tools and techniques
• Team of Agile Masters promoting Agile values
Sprint 5: The performing
stage of an Agile team
Ingredients:
Vision
Leadership
Mgmt. Style
Engagement
Quality
Sprint 5: Train next teams
and scale
• Promote techniques between teams
• Beware comparing teams, not same maturity
Sprint 5: Grow the Agile
mindset in the organization • Meta-Scrum
• Product Owner collaboration
• Managing at the feature level
Sprint 5: Start promoting
M&M
Transformation
Canvas
Strategic Canvas for the Reboot of an Agile Team
Strategic Canvas for the Reboot of an Agile Team
Key Takeaways
Start with the essential ingredients:
leadership, management style, The
Vision, Engagement, Quality and an
Agile Coach.
Emotions are an inevitable part of
any organizational change process.
Key Takeaways
Employees do not resist change
per se but rather, the impact of the
change on them.
Use a modern Management Style.
Key Takeaways
When you are trying to reboot an Agile team, you need to have a clear
action plan and be organized on the execution of that plan!
Key Takeaways
Commit to deliver as a team!
Stay with the basics!
But let’s not forget Simplicity…
Deliver what makes sense, even if it is a sprint of just
one Story!
Deliver working quality software answering the
questions Who, What and Why!
The 5th Agile
Value
Have fun at work
beyond
following the recipe!
Thank You!
MARTIN LAPOINTE • AGILEKLIX • ML@AGILEKLIX.COM
MAURIZIO MANCINI • EXEMPIO • @QAANDPROCESSGUY • EXEMPIO.COM
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How to Reboot your Agile Team San Diego 2017

  • 1. How to Reboot Your Agile Team MARTIN LAPOINTE • AGILEKLIX • ML@AGILEKLIX.COM MAURIZIO MANCINI • EXEMPIO • @QAANDPROCESSGUY • EXEMPIO.COM
  • 2. I’m Martin, an Agile Coach with many years of working with Agile teams and software organizations. Over the years, I have had the opportunity to work in places with a high potential for experimentation. I was able to develop a deep understanding of what it means to be part of an Agile team. Today, I want to share with you my many years of experience rebooting Agile teams in Canada and Europe. In my personal life, I’m a triathlete and owner of an Agile family. The Agile Household: How Scrum Made Us a Better Family http://www.mountaingoatsoftware.com/blog/the-agile-household-how-scrum-made-us-a-better-family Martin Lapointe
  • 3. • A leader in the quality and process industries with a sixth sense for Agile, quality, and business process. • I have been refining my Agile approach for more than 10 years. • My passion is to deliver quality software and to see how Agile can help teams deliver quality software! • Frequent blogger on a number of sites Maurizio Mancini Agile 2014 – Agile: One Size does not fit all! Walmart Labs California 2014 – Quality and Process Atlassian Summit 2014 – From Incremental & Iterative to Agile: What is the right process for your team? Quest 2015 – Building a QA Team that Matters Atlassian Summit 2015 – How to Build in Quality from Day 1 using Lean QA and Agile Testing Agile Tour Montreal 2016 – Le guide de réparation de l’équipe Agile : La recette secrète ! Agile Tour Ottawa 2016 – How to Reboot Your Agile Team!
  • 4. Today’s presentation • Organizational change • Simplicity • The Ingredients • Change and Emotions • Rebooting the Agile Team • The 5th Agile Value
  • 6. Organizational Change “Can you help me Spin Up some Agile teams? ”
  • 7. It takes time to build an organization with mature Agile teams ... It doesn’t happen overnight !
  • 8. Whether we like it or not, change will happen… There’s a gap between the pace of change in the world and the pace that an organization is changing
  • 9. Adapt and change, otherwise organizations will not survive… Organizations have to be ready for change
  • 10. Creative Destruction • Comes from the world of economics • It is the art of renewing an organization from within
  • 13. La semplicità è la più grande sofisticatezza. LEONARDO DA VINCI “ ”Simplicity is the ultimate sophistication. “ ”
  • 14. Simplicity is the key to an Italian recipe A true Italian recipe uses 5 and 6 good quality ingredients
  • 15. It’s just not the same… Just because you have the recipe, doesn’t mean that it will taste good! It’s just not the same! As much as we try to make mom’s recipe…
  • 16. Simplicity and Agile We think the secret is not so much in the recipe itself, but in how you execute the recipe... This is why there seems to be many people that have “the recipe” to do Agile and yet there are numerous stories of Agile failures… When we implement Agile we follow very simple rules, we don’t over complicate it, and we have minimal quality ingredients in our approach...
  • 18. Leadership We believe that leadership is required at all levels of an organization. Leadership Executive Coaching Team Coaching
  • 19. Management Style Management 3.0 promotes the same principles that we need to start the transformation of an Agile team … Management 3.0 Leadership - Management Style It is the future of management, which is all about doing the right thing for your team, involving everyone in improving the system and fostering employee engagement. Jurgen Appello
  • 20. But why is The Vision essential? The Vision In Agile, a vision is crucial because of the speed that Agile is executed at… • Deliverables are frequent • Business needs change quickly • You need a Vision of what the team needs to achieve and why, in order to help maintain the team's focus. Leadership – Management Style - Vision
  • 21. • Management Participation • Motivated team members • People that take responsibility • Promote a culture of change Engagement Develop engagement at all levels of the organization… With Agile we don’t have time to be a tourist! Leadership – Management Style - Vision – Engagement
  • 22. Building in Quality! Quality Leadership – Management Style - Vision - Engagement - Quality • Quality is built into the recipe • Quality must be understood at all stages of the process • Quality is a key ingredient for building a good cadence Quality is one of the core principles of Agile/Scrum!
  • 23. If your quality assurance is offset, this is not Building in Quality!! Dev QA Dev & QA Built In Quality Quality Leadership – Management Style - Vision - Engagement - Quality One of the most common frAgile patterns!
  • 24. A good Agile Coach knows how to blend all of the previous ingredients to achieve success. The Agile Coach will know the right amount of each ingredient to make the Agile team successful! The Agile Coach And finally the Chef… Leadership – Management Style - Vision - Engagement - Quality - Coaching
  • 25. We are ready to reboot… • Engaged management and developed the leadership • Communicated the Vision • Developed engagement and a quality strategy • We have an amazing Agile Coach
  • 26. Let’s not forget we are dealing with humans…
  • 28. The success of your Agile transformation will depend on being aware that emotions are part of the change process
  • 29. Emotions  Positive emotions makes us feel good and brings us to happy emotional state.  Negative emotions sap our energy and kill our effectiveness. In a negative emotional state, you don’t feel like doing anything.
  • 30. Working with people is about managing feelings. The issue is not whether employees have “negative” emotions, but rather how to manage them.
  • 31. Vision Emotions Leadership Engagement Quality Agile Coach Change is Hard Companies that want their workers to contribute with their heads and hearts have to accept that emotions are essential to the new management style Management Style
  • 32. Change should be enabled from the top but it needs to take root and flourish from the bottom! Change
  • 33. Rebooting the Agile Team by Martin & Maurizio
  • 34. Why reboot an Agile team? Is your team "Wagile”, very FrAgile or TrAgile? • Your backlog contains thousands of tickets? Mostly tasks and a board with 15 columns? • Project managers fill the role of Scrum masters? • The team size is more than 20 persons? • Your QA team is 2 sprints behind the dev team? • Daily stand-up is a daily status reports? • The Sprint planning takes 2 days and Sprints are never stable? • …
  • 35. Reboot Your Team in 5 Sprints Sprint 1: Run in the rain Sprint 2: Thunderstruck Sprint 3: Start the M&M pain machine Sprint 4: Open-up and look at the sun Sprint 5: Removing the training wheels
  • 36. Sprint 1: Run in the rain
  • 37. Sprint 1: The group has seen better days • Deliveries are now difficult • Lots of frustration in the team
  • 38. Sprint 1: Understand the team's current reality • Not the time for changes • Coaches time to listen • Discussions with group members Ingredient: Agile Coach
  • 39. • What is causing problems • Diagnose what is happening in the team Sprint 1: Understand why it’s always raining 0 1 2 3 4 5 Q1- Agile Basics Health Q2- Product Ownership Health Q3- Sprint Health Q4- Team Health Q5- Release Health Q6- Technical Health Pre-Agile self-evaluation
  • 40. • Create an iterative change roadmap • Understand the destination • Communicate = Trust in the upcoming change Sprint 1: Define the path to the sun Ingredient: Vision
  • 42. Sprint 2: Break the status quo • Training • Common Vocabulary Ingredient: Agile Coach
  • 43. Sprint 2: Creative-Destruction • Backlog • Scrum Board • Definition of Done Ingredient: Leadership
  • 44. • Find creative people • Help talent to emerge • Identify future champions Sprint 2: Discover motivated individuals
  • 45. Sprint 2: Manage negative emotion • Team activities • Find the anchors • Tell stories Ingredient: Agile Coach
  • 46. Sprint 3: Start the M&M pain machine
  • 47. Sprint 3: Live the pain with the team • Crossing the desert • Favor communication • Manage emotions Ingredient: Engagement
  • 48. Sprint 3: Fail, fail fast • Quit the superman syndrome • Strengths & weaknesses • Failing the demo Ingredient: Leadership
  • 49. We need to: • Guide the Product Owner in planning the rollout of the product • Mentor the Scrum Master how to help the team based on the lessons learnt • Help team members collaborate better • Manage the « Work in progress » with the team Sprint 3: Deliver nothing and manage frustration Ingredient: Agile Coach
  • 50. Be watchful: • Of Command and Control • Stand ups that are too long • User Stories that are blowing up Sprint 3: Break the frAgile temptations from the start
  • 51. Sprint 4: Open-up and look at the sun
  • 52. Sprint 4: Crossing the edge The team metamorphosis • Working software • Building in Quality • Trust Mindset Ingredients: Engagement Quality
  • 53. • Promote fun at work • Powerful Agile team • Team is becoming self-organized Sprint 4: Promote a group mindset approach
  • 54. • Value is in working software • Small chunks allow the client to provide valuable feedback Sprint 4: Deliver working products to customer Ingredient: Quality
  • 55. Sprint 4: Repeat success and make benefits visible • Release planning • Story mapping • Refinement sessions • Dynamic sprint planning Ingredient: Mgmt. Style
  • 56. Sprint 5: Removing the training wheels
  • 57. • Mastering of tools and techniques • Team of Agile Masters promoting Agile values Sprint 5: The performing stage of an Agile team Ingredients: Vision Leadership Mgmt. Style Engagement Quality
  • 58. Sprint 5: Train next teams and scale • Promote techniques between teams • Beware comparing teams, not same maturity
  • 59. Sprint 5: Grow the Agile mindset in the organization • Meta-Scrum • Product Owner collaboration • Managing at the feature level
  • 60. Sprint 5: Start promoting
  • 62. Strategic Canvas for the Reboot of an Agile Team
  • 63. Strategic Canvas for the Reboot of an Agile Team
  • 65. Start with the essential ingredients: leadership, management style, The Vision, Engagement, Quality and an Agile Coach. Emotions are an inevitable part of any organizational change process. Key Takeaways
  • 66. Employees do not resist change per se but rather, the impact of the change on them. Use a modern Management Style. Key Takeaways
  • 67. When you are trying to reboot an Agile team, you need to have a clear action plan and be organized on the execution of that plan! Key Takeaways
  • 68. Commit to deliver as a team! Stay with the basics! But let’s not forget Simplicity… Deliver what makes sense, even if it is a sprint of just one Story! Deliver working quality software answering the questions Who, What and Why!
  • 70. Have fun at work beyond following the recipe!
  • 71. Thank You! MARTIN LAPOINTE • AGILEKLIX • ML@AGILEKLIX.COM MAURIZIO MANCINI • EXEMPIO • @QAANDPROCESSGUY • EXEMPIO.COM