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Copyright © 2014 Azul Partners Inc. All rights reserved. Not for distribution. | www.spendmatters.com - spendmatters.co.uk - www.agmetalminer.com 1
Direct Source and Engage Highly Skilled
Independent Talent with Controlled Cost and Risk
July	
  30,	
  2015	
  
Today’s Speakers
Dennis Kanegaye
Chief Client Officer
MBO Partners
Dustin Talley
Director of Solution Design
MBO Partners
Andrew Karpie
Research Analyst:
Services and Labor Procurement
Spend Matters
Jason Busch
Founder & Managing Director
Spend Matters
Who We Are and What We Do
Parent Company – Azul Partners
•  Founded 2004, headquarter in Chicago
•  Spend Matters (www.spendmatters.com),
MetalMiner (www.metalminer.com)
•  A blend of media and analyst insight
focusing on procurement
•  Our sites are collectively called
Spend Matters Network™
•  150+ new articles published weekly
across the sites
•  Over 130,000 unique visitors/month
•  Our combined traffic makes us one of the
largest B2B web publishers in the US
•  Diverse audience: procurement, supply
chain, manufacturers, service companies,
retailers...
MBO Partners Background
•  Compliance, engagement,
and payment solutions for
internally sourced ICs
•  First and largest
“Independent Contractor
Engagement Specialist”
•  Strong F500 relationships
with 98% enterprise client
retention
4
KEY
CREDENTIALS
•  Largest “Agency of
Record” service provider*
•  Most experienced*
•  Shortest on-boarding
time*
•  Highest % of F500
accounts*	
  
•  GSA schedule since 2003
* Source: Staffing Industry Analysts,
“2014 Payrolling and IC Evaluation /
Compliance Landscape Report”
Industry Trends: It’s the Era of “Going Direct”
5
BANKING SHOPPING ENTERTAINMENT
TRAVEL MUSIC
All product and company logos are property of their respective owners.
SOCIETAL TRENDS
Unprecedented independent
workforce growth
REGULATORY TRENDS
Increase in compliance laws
and enforcement
BUSINESS TRENDS
Accelerating use of
independent talent
TECHNOLOGY TRENDS
Direct sourcing through
virtual talent pools
Trends Point to a “Perfect Storm”
Est. 40 million independent workers in 2019
Source: MBO Partners “2015 State of Independence” report
U.S. Independent Workforce: Last Five Years
7
$
U.S. Independent Workforce: Other Key Metrics
Gen Y 28%
Gen X 29%
Boomers
30%
Seniors 14%
INDEPENDENT WORKERS BY AGE, 2014
Source: MBO Partners “2015 State of Independence” and “2014 State of Independence” reports
Macro Industry Trends
•  External talent
–  Half or more of workforce for over 1/4 of organizations
–  Contractors, outsourced service providers, temp staff, freelancers
•  Shift from employees to external resources set to accelerate over
next five years (1)
•  “Independent contractor usage within enterprises will continue to
grow exponentially as companies adapt to the changing
workforce, and enjoy the benefits of a variable labor” (2)
“Jump ahead to the year 2020. Half the people you rely on don't actually
work for you and that's a good thing—if you're ready.” (3)
(1) Source: Chartered Global Management Accountants (CGMA), ‘New Ways of Working ’ 2014
(2) Forbes, “What The Rise Of The Freelance Economy Really Means For Businesses.” 2014
(3) Source: Deloitte, “The Open Talent Economy,” 20139
10
Accelerating Use of Independent Talent
US GDP in 2014
Source: MBO Partners “State of Independence in America” report, October 2014
Independents Contribute to the Economy
11
Global GDP in 2025 2.7	
  
Source: McKinsey Global Institute “Connecting talent with opportunity in the digital age”
report, June 2015
Digital Platforms Make “Going Direct” Possible
•  Platforms have been entering the world of work
MSP	
  
VMS	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  2	
  
Tier	
  2	
  
Tier	
  2	
  
Large
Enterprises
Small
Businesses
Supply	
  Base	
  
Existing Contingent Workforce Supply Chain
10 Years Ago
CW Supply Chain for Enterprises: Enabler or Constraint?
Tier	
  1	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  2	
  
Tier	
  2	
  
Tier	
  2	
  
Large
Enterprises
Small
Businesses
Existing Contingent Workforce Supply Chain
5 Years Ago
Work Intermediation Platform/Ecosystem
Supply	
  Base	
  
MSP	
  
VMS	
  
Emergence of Digitized Work Intermediation Platforms
VMS	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  2	
  
Tier	
  2	
  
Tier	
  2	
  
Large
Enterprises
Small
Businesses
Existing Contingent Workforce Supply Chain
2-3 Years Ago
Supply	
  Base	
  
MSP	
  
Increasing Digital Channels to Independent Workers
VMS	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  1	
  
Tier	
  2	
  
Tier	
  2	
  
Tier	
  2	
  
Large
Enterprises
Small
Businesses
Existing Contingent Workforce Supply Chain
1-2 Years Ago
Supply	
  Base	
  
MSP	
  
FMS	
  
FMS-types of solutions tend to be different in many ways
including origin, focus, sourcing, compliance, etc.
Emergence of Freelancer Management Systems (FMS)
Recent Regulatory Activity
17
New Hampshire
and Massachusetts
sign MOU
Memorandum of
Understanding
with 11 states,
IRS, DOL
2012 federal budget
includes $23M for
“
Misclassification
Initiative”
California Senate
Bill 459 goes into effect
Solicitor of Labor indicates
that misclassified labor is
one of agency’s
top priorities
DOL FLSA suits reach
all-time high in 2012
Payroll Fraud
Prevention Act of 2013
introduced in U.S.
Senate
Iowa signs MOU
New York
signs MOU
IRS re-starts Questionable
Employment Tax Practices
program
Affordable Care Act
goes into effect
Payroll Fraud Prevention Act
of 2014 introduced in Congress
Executive order adds compliance
requirements for federal contractors
Alabama
signs MOU
Wyoming
signs MOU
Florida
signs MOU
Louisiana
signs MOU
Wisconsin
signs MOU
California
AB-1897
passed
2016 Fed Budget
focuses on IC
misclassification in
“fissured workplace”
NY JETF Audit: 12,000 audits
133K misclassified workers
Rhode Island
signs MOU
Kentucky signs MOU
(22nd state)
DOL offers new
classification
guidance
SOW and STAFF AUG EMPLOYEE / EMPLOYER
RELATIONSHIP
IRS
DOL
FREELANCERS
SMALLSVC.
PROVIDERS
COMMON-LAW TEST
ECONOMIC REALITIES TEST
A-B-C TEST
The Compliance Tug-of-War
“Managed Talent Network”
with embedded compliance
and engagement solution	
  
MSPs / staffing firms	
  
Engagement Risk
Current State:
Managers sourcing and
engaging contractors
Freelancer marketplaces	
  
LowHigh
ServiceComplexity
High
(Projects)
Low
(Tasks)
IC / SSP Sourcing and Engagement Landscape
20
Safe, cost-effective solutions
that make it easy to
source, curate, and engage
independent talent
“Next Practice”: Managed Talent Network
21
65% of companies cite the creation
of a visible talent pool as the largest
contractor workforce-related issue.
Source: PageUp People Survey, 2014
The Need for Virtual Talent Pools
22
Sourcing Supported by Full-Service Model
ACCOUNT MGMT.
•  Reporting
•  Education
•  Continuous
improvement
CLIENT SOURCING NEED
•  Self-identify
•  Negotiate
•  Select
ASSESS
•  Technology-
enabled
•  High-touch
•  VAST
ENGAGE & PAY
•  MBO Exec
•  MBO Sub
•  MBO Staff
SUPPORT
•  Dedicated
support
•  Relationship-
driven
MBO CONNECT™
Talent Pool Sources
24
Talent Market
Network
Active
contractors
Provider
community
Recruiting
efforts
Existing
payrollers
Marketplaces/
networks
Small
vendors
Full-time
alumni
Solution:
Share the upcoming project with your talent
pool in an RFI format.
Challenge:
A Business Unit has a large upcoming need
but is not ready for specific candidates to
apply.
But pre-project awareness within the talent
community may enable applicants to be
ready when the project nears.
The BU can vet interested workers earlier by positioning their proposed solution and value.
Workers can be placed on a “virtual bench” and assigned to project teams when the project
commences.
VALUE:
Use Case: Large Upcoming Project
25
Challenge:
Reporting shows a high level of contractor
“re-use” across departments and managers,
with most billing at the initial recruiting
mark-ups.
The client lacks ability to schedule and
engage alumni workers at a reasonable cost.
Solution:
Create groups by skillset in the talent pool.
Invite these contractors to join your talent
pool for future opportunities.
By strictly enforcing/modifying talent ownership clauses in supplier contracts, managers can
compare previously engaged talent from all suppliers and re-engage
the best at lower payroll markups.
Use Case: Talent Ownership
26
VALUE:
Use Case: Dynamic Rates
27
Compare all talent quality and rate information to retain the best resources for the job.
Use this information as leverage in driving down market rates of
preferred resources by up to 20%.
VALUE:
Challenge:
The client has engaged 10+ contractors of
the same discipline / expertise on
different projects across the organization.
This self-sourced talent is rarely shared
with other managers, so the client does
no know if it is consistently engaging the
best talent at the best price.
Solution:
Create groups of existing talent according to
area of expertise.
Broadcast opportunities to these groups and
request “best and final pricing” from
interested workers.
Sourcing + Engagement: Advantages
28
INCREASE TALENT QUALITY CONTROL USAGE EMPOWER USERS
CUT COSTS ENGAGE ICs SAFELY
Copyright © 2014 Azul Partners Inc. All rights reserved. Not for distribution. | www.spendmatters.com - spendmatters.co.uk - www.agmetalminer.com 2929
Copyright © 2014 Azul Partners Inc. All rights reserved. Not for distribution. | www.spendmatters.com - spendmatters.co.uk - www.agmetalminer.com 30
Thank You!
Dennis Kanegaye
dkanegaye@mbopartners.com
Dustin Talley
dtalley@mbopartners.com
Andrew Karpie
akarpie@spendmatters.com
Jason Busch
jbusch@spendmatters.com
For contract workers
Provides a pipeline of relevant project
opportunities and creates a steady stream of
assignments from their “clients of choice.”
For organizations
Provides the ability, through independent
talent access and engagement, to fast-track
critical projects and initiatives not otherwise
achievable without just-in-time access to
resources.
Talent Pool Growth: Value for Both Sides
31

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Direct Source and Engage Highly Skilled Independent Talent with Controlled Cost and Risk

  • 1. Copyright © 2014 Azul Partners Inc. All rights reserved. Not for distribution. | www.spendmatters.com - spendmatters.co.uk - www.agmetalminer.com 1 Direct Source and Engage Highly Skilled Independent Talent with Controlled Cost and Risk July  30,  2015  
  • 2. Today’s Speakers Dennis Kanegaye Chief Client Officer MBO Partners Dustin Talley Director of Solution Design MBO Partners Andrew Karpie Research Analyst: Services and Labor Procurement Spend Matters Jason Busch Founder & Managing Director Spend Matters
  • 3. Who We Are and What We Do Parent Company – Azul Partners •  Founded 2004, headquarter in Chicago •  Spend Matters (www.spendmatters.com), MetalMiner (www.metalminer.com) •  A blend of media and analyst insight focusing on procurement •  Our sites are collectively called Spend Matters Network™ •  150+ new articles published weekly across the sites •  Over 130,000 unique visitors/month •  Our combined traffic makes us one of the largest B2B web publishers in the US •  Diverse audience: procurement, supply chain, manufacturers, service companies, retailers...
  • 4. MBO Partners Background •  Compliance, engagement, and payment solutions for internally sourced ICs •  First and largest “Independent Contractor Engagement Specialist” •  Strong F500 relationships with 98% enterprise client retention 4 KEY CREDENTIALS •  Largest “Agency of Record” service provider* •  Most experienced* •  Shortest on-boarding time* •  Highest % of F500 accounts*   •  GSA schedule since 2003 * Source: Staffing Industry Analysts, “2014 Payrolling and IC Evaluation / Compliance Landscape Report”
  • 5. Industry Trends: It’s the Era of “Going Direct” 5 BANKING SHOPPING ENTERTAINMENT TRAVEL MUSIC All product and company logos are property of their respective owners.
  • 6. SOCIETAL TRENDS Unprecedented independent workforce growth REGULATORY TRENDS Increase in compliance laws and enforcement BUSINESS TRENDS Accelerating use of independent talent TECHNOLOGY TRENDS Direct sourcing through virtual talent pools Trends Point to a “Perfect Storm”
  • 7. Est. 40 million independent workers in 2019 Source: MBO Partners “2015 State of Independence” report U.S. Independent Workforce: Last Five Years 7 $
  • 8. U.S. Independent Workforce: Other Key Metrics Gen Y 28% Gen X 29% Boomers 30% Seniors 14% INDEPENDENT WORKERS BY AGE, 2014 Source: MBO Partners “2015 State of Independence” and “2014 State of Independence” reports
  • 9. Macro Industry Trends •  External talent –  Half or more of workforce for over 1/4 of organizations –  Contractors, outsourced service providers, temp staff, freelancers •  Shift from employees to external resources set to accelerate over next five years (1) •  “Independent contractor usage within enterprises will continue to grow exponentially as companies adapt to the changing workforce, and enjoy the benefits of a variable labor” (2) “Jump ahead to the year 2020. Half the people you rely on don't actually work for you and that's a good thing—if you're ready.” (3) (1) Source: Chartered Global Management Accountants (CGMA), ‘New Ways of Working ’ 2014 (2) Forbes, “What The Rise Of The Freelance Economy Really Means For Businesses.” 2014 (3) Source: Deloitte, “The Open Talent Economy,” 20139
  • 10. 10 Accelerating Use of Independent Talent
  • 11. US GDP in 2014 Source: MBO Partners “State of Independence in America” report, October 2014 Independents Contribute to the Economy 11 Global GDP in 2025 2.7   Source: McKinsey Global Institute “Connecting talent with opportunity in the digital age” report, June 2015
  • 12. Digital Platforms Make “Going Direct” Possible •  Platforms have been entering the world of work
  • 13. MSP   VMS   Tier  1   Tier  1   Tier  1   Tier  2   Tier  2   Tier  2   Large Enterprises Small Businesses Supply  Base   Existing Contingent Workforce Supply Chain 10 Years Ago CW Supply Chain for Enterprises: Enabler or Constraint?
  • 14. Tier  1   Tier  1   Tier  1   Tier  2   Tier  2   Tier  2   Large Enterprises Small Businesses Existing Contingent Workforce Supply Chain 5 Years Ago Work Intermediation Platform/Ecosystem Supply  Base   MSP   VMS   Emergence of Digitized Work Intermediation Platforms
  • 15. VMS   Tier  1   Tier  1   Tier  1   Tier  2   Tier  2   Tier  2   Large Enterprises Small Businesses Existing Contingent Workforce Supply Chain 2-3 Years Ago Supply  Base   MSP   Increasing Digital Channels to Independent Workers
  • 16. VMS   Tier  1   Tier  1   Tier  1   Tier  2   Tier  2   Tier  2   Large Enterprises Small Businesses Existing Contingent Workforce Supply Chain 1-2 Years Ago Supply  Base   MSP   FMS   FMS-types of solutions tend to be different in many ways including origin, focus, sourcing, compliance, etc. Emergence of Freelancer Management Systems (FMS)
  • 17. Recent Regulatory Activity 17 New Hampshire and Massachusetts sign MOU Memorandum of Understanding with 11 states, IRS, DOL 2012 federal budget includes $23M for “ Misclassification Initiative” California Senate Bill 459 goes into effect Solicitor of Labor indicates that misclassified labor is one of agency’s top priorities DOL FLSA suits reach all-time high in 2012 Payroll Fraud Prevention Act of 2013 introduced in U.S. Senate Iowa signs MOU New York signs MOU IRS re-starts Questionable Employment Tax Practices program Affordable Care Act goes into effect Payroll Fraud Prevention Act of 2014 introduced in Congress Executive order adds compliance requirements for federal contractors Alabama signs MOU Wyoming signs MOU Florida signs MOU Louisiana signs MOU Wisconsin signs MOU California AB-1897 passed 2016 Fed Budget focuses on IC misclassification in “fissured workplace” NY JETF Audit: 12,000 audits 133K misclassified workers Rhode Island signs MOU Kentucky signs MOU (22nd state) DOL offers new classification guidance
  • 18. SOW and STAFF AUG EMPLOYEE / EMPLOYER RELATIONSHIP IRS DOL FREELANCERS SMALLSVC. PROVIDERS COMMON-LAW TEST ECONOMIC REALITIES TEST A-B-C TEST The Compliance Tug-of-War
  • 19. “Managed Talent Network” with embedded compliance and engagement solution   MSPs / staffing firms   Engagement Risk Current State: Managers sourcing and engaging contractors Freelancer marketplaces   LowHigh ServiceComplexity High (Projects) Low (Tasks) IC / SSP Sourcing and Engagement Landscape 20
  • 20. Safe, cost-effective solutions that make it easy to source, curate, and engage independent talent “Next Practice”: Managed Talent Network 21
  • 21. 65% of companies cite the creation of a visible talent pool as the largest contractor workforce-related issue. Source: PageUp People Survey, 2014 The Need for Virtual Talent Pools 22
  • 22. Sourcing Supported by Full-Service Model ACCOUNT MGMT. •  Reporting •  Education •  Continuous improvement CLIENT SOURCING NEED •  Self-identify •  Negotiate •  Select ASSESS •  Technology- enabled •  High-touch •  VAST ENGAGE & PAY •  MBO Exec •  MBO Sub •  MBO Staff SUPPORT •  Dedicated support •  Relationship- driven MBO CONNECT™
  • 23. Talent Pool Sources 24 Talent Market Network Active contractors Provider community Recruiting efforts Existing payrollers Marketplaces/ networks Small vendors Full-time alumni
  • 24. Solution: Share the upcoming project with your talent pool in an RFI format. Challenge: A Business Unit has a large upcoming need but is not ready for specific candidates to apply. But pre-project awareness within the talent community may enable applicants to be ready when the project nears. The BU can vet interested workers earlier by positioning their proposed solution and value. Workers can be placed on a “virtual bench” and assigned to project teams when the project commences. VALUE: Use Case: Large Upcoming Project 25
  • 25. Challenge: Reporting shows a high level of contractor “re-use” across departments and managers, with most billing at the initial recruiting mark-ups. The client lacks ability to schedule and engage alumni workers at a reasonable cost. Solution: Create groups by skillset in the talent pool. Invite these contractors to join your talent pool for future opportunities. By strictly enforcing/modifying talent ownership clauses in supplier contracts, managers can compare previously engaged talent from all suppliers and re-engage the best at lower payroll markups. Use Case: Talent Ownership 26 VALUE:
  • 26. Use Case: Dynamic Rates 27 Compare all talent quality and rate information to retain the best resources for the job. Use this information as leverage in driving down market rates of preferred resources by up to 20%. VALUE: Challenge: The client has engaged 10+ contractors of the same discipline / expertise on different projects across the organization. This self-sourced talent is rarely shared with other managers, so the client does no know if it is consistently engaging the best talent at the best price. Solution: Create groups of existing talent according to area of expertise. Broadcast opportunities to these groups and request “best and final pricing” from interested workers.
  • 27. Sourcing + Engagement: Advantages 28 INCREASE TALENT QUALITY CONTROL USAGE EMPOWER USERS CUT COSTS ENGAGE ICs SAFELY
  • 28. Copyright © 2014 Azul Partners Inc. All rights reserved. Not for distribution. | www.spendmatters.com - spendmatters.co.uk - www.agmetalminer.com 2929
  • 29. Copyright © 2014 Azul Partners Inc. All rights reserved. Not for distribution. | www.spendmatters.com - spendmatters.co.uk - www.agmetalminer.com 30 Thank You! Dennis Kanegaye dkanegaye@mbopartners.com Dustin Talley dtalley@mbopartners.com Andrew Karpie akarpie@spendmatters.com Jason Busch jbusch@spendmatters.com
  • 30. For contract workers Provides a pipeline of relevant project opportunities and creates a steady stream of assignments from their “clients of choice.” For organizations Provides the ability, through independent talent access and engagement, to fast-track critical projects and initiatives not otherwise achievable without just-in-time access to resources. Talent Pool Growth: Value for Both Sides 31