The document discusses the evolution of smart home technology and connected products. It notes that while connectivity has increased, the overall user experience remains frustrating. It defines a smart home as one with connected devices that share data to customize the experience based on owner habits and needs. The document outlines the different types of early adopters and laggards in the IoT market and how connected products can meet their various needs and values like health, energy saving, safety, and privacy. It concludes by stating the goal for designers is to make the next generation of connected products more human.
5. Early adopters Early Majority Laggards
They are frustrated with the low
level of automation inside the
home, they need to manage
different tools and systems with a
lot of frictions. They view future
connected devices as solutions to
everyday problems. They already
have some connected products
like fitness trackers, smart
watches, and entertainment
systems.
They are interested in easy to use
products and they are very price
sensitive. They have not
connected products, maybe only a
smart TV.
They are not interested in IoT
because connected products are
too expensive and they prioritize
money-saving. They buy only
products when they are able to
see some benefits, like safety
increasing or cost reduction.
15. The State of IoT in the Home, Altimeter, 2017
http://www2.prophet.com/The-Digital-Transformation-of-the-Home
SOURCES
Home Debrief, PSFK, 2017
https://www.psfk.com/report/home-debrief
Designing for the Internet of Things, O’Reilly Media, 2016
http://www.oreilly.com/design/free/designing-for-the-internet-of-things.csp
Laura Klein, Design for voice interface, O’Reilly Media, 2016
http://www.oreilly.com/design/free/design-for-voice-interfaces.csp