- 10 years experience as a
volunteer at COSCUP and the
other Open Source
- Mostly in sponsorship teams(5
years) & Media teams(3 years)
A Muggle Promoting Open Source
Pathways - Encouraging others to
participate in community events and open
Ying-Hsin Hsu (shiashia)
COSCUP / Taiwan
The world is your
The freedom of choice
If you build it, they
An open mind is power
Open Source helped me
Attracting promoters through
open source events and projects
Each with multiple talk tracks
Attracting over 100 volunteers
2x more than other countries
August , every year
Sponsorship Team half engineers and half muggles
the second day
of the COSCUP
Open Source Projects
Support Mozilla (SUMO)
Mozilla Taiwan community
- Twitter @dwchiang
Open Source Projects
- SUMO is short for support.mozilla.org, the official,
community-powered support website for Mozilla products.
- At its core, SUMO is a wiki, which means anyone can help
writing or improving contents.
- Very powerful editing functions
for multilingual support.
Products MaComm ...
SUMO Blog Website Wiki MDN IRC …
Support Mozilla (SUMO)
Mozilla Taiwan community
Hello! I’m shiashia that’s my online ID.
I’m a volunteer in the Open Source community in Taiwan. I have 10 years of volunteering experience, where I have mostly been responsible for sponsorship and Media PR(public relations) tasks, communicating and promoting the spirit of Open Source to business owners, the media (media outlets / news outlets) and the public.
Today, I’d like to talk to you about “A Muggle Promoting Open Source Pathways - Encouraging others to participate in community events and open source projects.”
In 2009, I first learned about using open source for life and business.
And since then, over the last 10 years, I have learned two important lessons from open source.
The world is your oyster.
This means the freedom of choice.
As in life, we are not limited to only the popular choices, understanding that there are other choices besides Windows and MacOS,
If you build it, they will come.
Meaning An open mind is power.
Knowledge is power, and sharing that knowledge will make the world a better place.
The ideas outlined above, are the reasons I like promoting open source.
Even though I’m not an engineer, and have no coding experience, I can still use my skills in marketing to help promote open source.
In my experience, there are two ways to attract promoters, the first is during community events, and the other is through open source projects.
To start off, I’d like to show you the biggest open source community event held in Taiwan.
It is called COSCUP.
COSCUP is one of the biggest mandarin language events in Asia that open source communities host together.
Every year there are more than 2,000 people that attend this conference. The highest attendance rate than any other country.
It has been running for 13 years and attracts over 100 volunteers.
Over the last few years, it grew bigger than ever before, with 14 rooms, each with multiple talk tracks.
In order to contribute fresh ideas while maintaining the open source culture at events, unlike other events, COSCUP also holds tracks aimed at engaging muggles.
These cover topics such as “How to build and maintain the community” or “What laws can help people to use open source for business”.
I’m proud of my 10 years experience as a volunteer at COSCUP. Mostly I was in sponsorship teams(5 years) & Media teams(3 years).
So I’ll share my experiences from these two teams.
From 2011 to 2016, I managed the sponsorship team whose job was to gain sponsorships from companies.
In my view, we had one unwritten principle for building a good team; Teams had to be made up of half engineers and half muggles.
Volunteers in the sponsorship team needed a high level of people skills, so it made it very difficult to find suitable people.
However, in those five years, the team attracted 2 new volunteers to become open source promoters, both with over ten years experience of project management.
In addition to gaining sponsorships, we also thought of other ways to raise money.
One way at COSCUP 2014 was through a charity auction with limited capacity, after which we welcomed questions about our sponsorship experiences.
This Q&A after the charity auction helped influence hundreds of people, and even helped several other communities host their events.
After COSCUP 2016 I left the sponsorship team in order to lead the Media team.
Some of the volunteers were engineers, and the others were made up of PR staff and people with different professional backgrounds, because our team members needed to be professional in order to deliver the event principles.
Due to their professional backgrounds, team members had a lot different ideas so we held many new activities to promote open source to the public compared to when the team was made up of only engineers.
One of these new activities was inviting famous people from different industries to share how their work possessed the spirit of open source, which also included the Mayor of Taipei in 2017.
Another new activity was holding a press conference in 2018.
In the past, community events never held press conferences.
Through these and several other new activities we attracted 5 new volunteers from different fields over these 3 years, not just engineers, like in previous years.
Next, you will find out about the second way of attracting promoters; open source projects.
For this I would like to introduce a good friend of mine. He has contributed to many open source projects, and today, he’ll share how he has helped people contribute to open source using support mozilla.
So please help me give a warm welcome to my friend, Ernest Chiang. *applause*
Hello everyone! I’m Ernest.
Before introducing SUMO, I would like to introduce myself a little bit. :)
I am a person who likes to become a bridge between technology and people.
My father triggered me to learn programming since I was 8 years old.
I love to do the software development and hardware integration.
I’m a contributor in open source community in Taiwan. Usually work with MozTW (which is Mozilla Taiwan Community) and COSCUP.
My day life job was a semiconductor integration engineer when I graduated from college,
and I am working on a software-hardware integration project in fitness industry for recently 8 years.
I participate with Mozilla community for years. Maybe longer than 10 years.
MozTW community In Taiwan, we held events to invite people to attend freely.
We keep thinking about how to bring in people who have common interests, common ideas or dreams together,
and encourage people to make their dreams come true.
The world is beautiful and so are the open source projects.
Although the world is beautiful, there are still some problems we want to make changes.
Each open source project is a small world to resolve a specific problem.
Therefore each open source project may need different people with different skills to make something different.
SUMO is one of the example I would like to share.
SUMO is the short name of the URL: SUpport dot MOzilla dot org
This is SUMO homepage in Japanese :)
(As slide content)
SUMO is one of child project under the whole Mozilla projects.
Mozilla Firefox has its own goal to achieve.
SUMO is the supporting project to make it happen.
As an engineer, I figured out that a project can not achieve the goal with just only one role. We need to co-work together to make the world better. :)
Now, return to the speaker shiashia :)
I’d be glad to answer any questions.