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CEO
Boris Lepinskikh
russiane-commerce
market
overview
E96.RU
The Global E-commerce Summit, 2015
The results of 2014: growth
$10,6 B
Source: Data Insighte, Russian e-commerce. Annual Report 2014
size of the
market
excluding cross-border trade
The Global E-commerce Summit, 2015
The results of 2014: growth
Theshareofe-commerceintheretail
sectorofthecountry(2013),%
Growth rate 2012-2016 (CAGR),%
5
Russian
e-commerce
to grow
has the potential
times
The Global E-commerce Summit, 2015
The results of 2014: growth
billionrub
0
150
300
450
600
2010 2011 2012 2013 2014
market
continues
to ascend
35%+
Source; Data Insighte, Russian e-commerce. Annual Report 2014The Global E-commerce Summit, 2015
The results of 2014: audience
Source: Public Opinion Foundation, 2014
user,millionpeople
2005
Fall
2006
Fall
2007
Fall
2008
Fall
2009
Fall
2010
Fall
2011
Fall
2012
Fall
2013
Fall
2014
Fall
the annual growth of the number of users, % (18+)
penetration, %
The Global E-commerce Summit, 2015
audience and Internet penetration in russia
The results of 2014: audience
Source:TNS Web Index, 2015The Global E-commerce Summit, 2015
dynamics of internet penetration (Monthly Reach,%)
Moscow
Saint Petersburg
Russia
37%+
growth
customers
Source: Data Insighte, Russian e-commerce. Annual Report 2014
Y/YThe Global E-commerce Summit, 2015
The results of 2014: audience
The Global E-commerce Summit, 2015
25,4 M
the numbers
of customers
in the age
18-64 years
Source: Data Insighte, Russian e-commerce. Annual Report 2014
old
The results of 2014: audience
The Global E-commerce Summit, 2015
Source: Data Insighte, Russian e-commerce. Annual Report 2014
7,7
number of
purchases
per customer
per year
The results of 2014: audience
The Global E-commerce Summit, 2015
New users live outside Moscow
Source: TheRunet
Moscow
St.Petersburg
Villages
Big Cities

(1MM)
500K-1MM
100K-500K
<100K
The Global E-commerce Summit, 2015
The results of 2014: audience
runet will reach
80m users by 2015
New geographic
markets
Engaging
traditional buyers
to online buyers
Source: PricewaterhouseCoopersThe Global E-commerce Summit, 2015
The results of 2014: audience
price
delivery
trust
stock
Usabilityrussia5
keycriteria
forchoosing
online
storein
Source: PricewaterhouseCoopers
The results of 2014: audience
price
delivery
trust
stock
Usability
The Global E-commerce Summit, 2015
5 UK
keycriteria
forchoosing
online
store
in
195 M
of orders
cross-border
delivered,
including
The results of 2014: cross-border
The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
The results of 2014: cross-border
115%+ Growthof cross-border
trade
The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
$1,6 b
shareof cross-border
shopping
The results of 2014: cross-border
The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
the number
frome
ordersabroad
47,7M
The results of 2014: cross-border
The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
72%
from China
The results of 2014: cross-border
The Global E-commerce Summit, 2015
The share
of orders
Source: Data Insighte, Russian e-commerce. Annual Report 2014
share of the total
online-market
share of cross-border
sales in the category
share of domestic
orders
сlothing for
adults
electronics
white goods &
household
goods
The results of 2014: top categories
children's
products
computers,
laptops &
accessories
Source: Data Insighte, Russian e-commerce. Annual Report 2014The Global E-commerce Summit, 2015
top-5 product categories
russia e-commerce market
2007 2007-2011 2011-2015
Federal competition
• Market consolidation;
• Strengthening players
from regions;
• Strong regional
competition;
• Price competition;
• First M&A;
• Moscow companies
starts shipping to
regions.
• First local
startups;
• Offline retail
entry e-
commerce only
for branding;
• High margins.
GrowthVacuum
The Global E-commerce Summit, 2015
Features: regional markets
roadmap regional markets
Features: marketing
The Global E-commerce Summit, 2015
targeting really important
1
2
Russia has 10 cities with
populations over 1M
people
the distance between
the end of more than
2000 kilometers
Features: logistics
The Global E-commerce Summit, 2015
barсelona-
tallin
3317
km
Features: logistics
Features: logistics
large in size
no advanced
3PL-operators
logistics
extremely expensive
Only one operator with
national coverage -
state postal service
practically everybody
company has to build its
own logistics
The Global E-commerce Summit, 2015
3226kmown logistics network of E96
Features: localization
The Global E-commerce Summit, 2015
localization really important
Source: Levada-Center, 2014
only 11%
of russians
are more or less
speak english
In 2014 Aliexpress hit the
top-10 most popular
websites in Russia
Features: localization
The Global E-commerce Summit, 2015
localization really important
International retail
sales now represent
63% of total sales
with international
revenues jumping
47% year-on-year in
the company's
fourth quarter. It
comes after Asos
launched a site in
Russia on 1 May
2013.
«
EssentialRetail.com
Features: marketing
The Global E-commerce Summit, 2015
local not global
Local services number one in Russia
VK.com
yandex.ru
VS
facebooK.com
google.com
yandex.market
google merchant
yandex.money pay pal
Features: marketing
The Global E-commerce Summit, 2015
cream skimming
acquisition
Fast growing
Russian storesfocus on new customers
Features: payment
The share of
prepaid orders
The share of
orders paid cards
preferred
is most
Cash on
delivery
payment
The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
method
Features: behavioral characteristics
The Global E-commerce Summit, 2015
up to 20%of the orders are made by phone.
Each order online store need to be confirmed by phone.
About us: local touch, global ambitions
2007 - company foundation
2013 - net revenue 4,6 B rubles (+65% Y/Y)
2013 - raising round А from IQ One Holdings for expansion
and business development
2014 - 200 000 SKU
2013 MAU - 1 MM (+75% Y/Y)
2011 - start conquering regions
2014 - Top-15 most effective online stores (Forbes Russia)
The Global E-commerce Summit, 2015
Boris Lepinskikh,
CEO e96
boris@e96.ru
slideshare.net/Lepinskikh/
@BorisLepinskikh

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Global Ecommerce Summit-2015: Russia Ecommerce

  • 2. The results of 2014: growth $10,6 B Source: Data Insighte, Russian e-commerce. Annual Report 2014 size of the market excluding cross-border trade The Global E-commerce Summit, 2015
  • 3. The results of 2014: growth Theshareofe-commerceintheretail sectorofthecountry(2013),% Growth rate 2012-2016 (CAGR),% 5 Russian e-commerce to grow has the potential times The Global E-commerce Summit, 2015
  • 4. The results of 2014: growth billionrub 0 150 300 450 600 2010 2011 2012 2013 2014 market continues to ascend 35%+ Source; Data Insighte, Russian e-commerce. Annual Report 2014The Global E-commerce Summit, 2015
  • 5. The results of 2014: audience Source: Public Opinion Foundation, 2014 user,millionpeople 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011 Fall 2012 Fall 2013 Fall 2014 Fall the annual growth of the number of users, % (18+) penetration, % The Global E-commerce Summit, 2015 audience and Internet penetration in russia
  • 6. The results of 2014: audience Source:TNS Web Index, 2015The Global E-commerce Summit, 2015 dynamics of internet penetration (Monthly Reach,%) Moscow Saint Petersburg Russia
  • 7. 37%+ growth customers Source: Data Insighte, Russian e-commerce. Annual Report 2014 Y/YThe Global E-commerce Summit, 2015 The results of 2014: audience The Global E-commerce Summit, 2015
  • 8. 25,4 M the numbers of customers in the age 18-64 years Source: Data Insighte, Russian e-commerce. Annual Report 2014 old The results of 2014: audience The Global E-commerce Summit, 2015
  • 9. Source: Data Insighte, Russian e-commerce. Annual Report 2014 7,7 number of purchases per customer per year The results of 2014: audience The Global E-commerce Summit, 2015
  • 10. New users live outside Moscow Source: TheRunet Moscow St.Petersburg Villages Big Cities
 (1MM) 500K-1MM 100K-500K <100K The Global E-commerce Summit, 2015 The results of 2014: audience runet will reach 80m users by 2015 New geographic markets Engaging traditional buyers to online buyers
  • 11. Source: PricewaterhouseCoopersThe Global E-commerce Summit, 2015 The results of 2014: audience price delivery trust stock Usabilityrussia5 keycriteria forchoosing online storein
  • 12. Source: PricewaterhouseCoopers The results of 2014: audience price delivery trust stock Usability The Global E-commerce Summit, 2015 5 UK keycriteria forchoosing online store in
  • 13. 195 M of orders cross-border delivered, including The results of 2014: cross-border The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
  • 14. The results of 2014: cross-border 115%+ Growthof cross-border trade The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
  • 15. $1,6 b shareof cross-border shopping The results of 2014: cross-border The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
  • 16. the number frome ordersabroad 47,7M The results of 2014: cross-border The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014
  • 17. 72% from China The results of 2014: cross-border The Global E-commerce Summit, 2015 The share of orders Source: Data Insighte, Russian e-commerce. Annual Report 2014
  • 18. share of the total online-market share of cross-border sales in the category share of domestic orders сlothing for adults electronics white goods & household goods The results of 2014: top categories children's products computers, laptops & accessories Source: Data Insighte, Russian e-commerce. Annual Report 2014The Global E-commerce Summit, 2015 top-5 product categories russia e-commerce market
  • 19. 2007 2007-2011 2011-2015 Federal competition • Market consolidation; • Strengthening players from regions; • Strong regional competition; • Price competition; • First M&A; • Moscow companies starts shipping to regions. • First local startups; • Offline retail entry e- commerce only for branding; • High margins. GrowthVacuum The Global E-commerce Summit, 2015 Features: regional markets roadmap regional markets
  • 20. Features: marketing The Global E-commerce Summit, 2015 targeting really important 1 2 Russia has 10 cities with populations over 1M people the distance between the end of more than 2000 kilometers
  • 21. Features: logistics The Global E-commerce Summit, 2015 barсelona- tallin 3317 km Features: logistics
  • 22. Features: logistics large in size no advanced 3PL-operators logistics extremely expensive Only one operator with national coverage - state postal service practically everybody company has to build its own logistics The Global E-commerce Summit, 2015 3226kmown logistics network of E96
  • 23. Features: localization The Global E-commerce Summit, 2015 localization really important Source: Levada-Center, 2014 only 11% of russians are more or less speak english In 2014 Aliexpress hit the top-10 most popular websites in Russia
  • 24. Features: localization The Global E-commerce Summit, 2015 localization really important International retail sales now represent 63% of total sales with international revenues jumping 47% year-on-year in the company's fourth quarter. It comes after Asos launched a site in Russia on 1 May 2013. « EssentialRetail.com
  • 25. Features: marketing The Global E-commerce Summit, 2015 local not global Local services number one in Russia VK.com yandex.ru VS facebooK.com google.com yandex.market google merchant yandex.money pay pal
  • 26. Features: marketing The Global E-commerce Summit, 2015 cream skimming acquisition Fast growing Russian storesfocus on new customers
  • 27. Features: payment The share of prepaid orders The share of orders paid cards preferred is most Cash on delivery payment The Global E-commerce Summit, 2015 Source: Data Insighte, Russian e-commerce. Annual Report 2014 method
  • 28. Features: behavioral characteristics The Global E-commerce Summit, 2015 up to 20%of the orders are made by phone. Each order online store need to be confirmed by phone.
  • 29. About us: local touch, global ambitions 2007 - company foundation 2013 - net revenue 4,6 B rubles (+65% Y/Y) 2013 - raising round А from IQ One Holdings for expansion and business development 2014 - 200 000 SKU 2013 MAU - 1 MM (+75% Y/Y) 2011 - start conquering regions 2014 - Top-15 most effective online stores (Forbes Russia) The Global E-commerce Summit, 2015