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#LeanInTogether | LeanInTogether.Org
#LeanInTogether
8 TIPS FOR MANAGERS
Get the complete tips at leanin.org/tips/managers
Thomas Barwick / Getty Images
#LeanInTogether | LeanInTogether.Org
Stereotypes are enormously self-reinforcing.
Men are expected to be assertive, confident, and opinionated,
so we welcome their leadership. In contrast, women are
expected to be kind, nurturing, and compassionate, so when
they lead, they go against our expectations and often face
pushback. This dynamic disadvantages women at work.
8 TIPS
FOR MANAGERS
#LeanInTogether | LeanInTogether.Org
1
1 CHALLENGE THE LIKEABILITY PENALTY
SITUATION
If a woman is competent, she does not seem nice enough, but
if a woman seems really nice, she is considered less competent.
This can have a big impact on a woman’s career.
SOLUTION
Listen for the language of this likeability penalty. If you hear a
woman called “aggressive” or “out for herself,” ask, “Would you
have the same reaction if a man did the same thing?” In many
cases, the answer is no.
#LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org
We overestimate male
performance and
underestimate female
performance.
#LeanInTogether | LeanInTogether.Org
2
2 EVALUATE PERFORMANCE FAIRLY
SITUATION
Male performance is often overestimated compared to female
performance,1
a bias that is even more pronounced when review
criteria are unclear.2
This can explain why women are hired and
promoted based on the past, while men are hired and promoted
based on potential.3
SOLUTION
Look for opportunities for gender-blind evaluations in hiring.
Be specific about the criteria for excellent performance, and
make sure goals are set in advance, understood, and measurable.
#LeanInTogether | LeanInTogether.Org
3
While men typically attribute their success to innate qualities, women
often attribute success to external factors like “getting lucky” and
“help from others.”4
When women and men work together on tasks,
women are given less credit for successes and blamed more for
failure.5
Because women receive—and give themselves—less credit,
their confidence often erodes.
Make sure women get credit and publicly acknowledge their
accomplishments. Push back when women say that they’re “not ready”
for an opportunity and encourage them to take stretch assignments.
3 GIVE WOMEN CREDIT
SITUATION	
  
SOLUTION	
  
#LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org
Women get less airtime
and have less influence
in meetings.
#LeanInTogether | LeanInTogether.Org
4
SITUATION
Men tend to talk more and make more suggestions in meetings,
while women are interrupted more, given less credit for their ideas,
and have less overall influence.6
Without full participation, meetings
cannot tap everyone’s expertise, which undermines team outcomes.
SOLUTION
Encourage women to sit front and center at meetings, and openly
ask women to contribute. If a female colleague is interrupted,
interject and say you’d like to hear her finish.
4 GET THE MOST OUT OF MEETINGS
#LeanInTogether | LeanInTogether.Org
5
SITUATION
Women do more “office housework” like taking notes, organizing
events, and training new hires—tasks that take up valuable time
and rarely lead to a promotion. Moreover, many women are in
support roles, but line roles with P&L responsibility more often lead
to senior leadership positions.7
SOLUTION
Audit who’s doing service work and make sure it’s distributed
evenly between women and men. Encourage rising stars to pursue
line roles and celebrate the women who take on more
responsibility to set an example.
5 SHARE OFFICE HOUSEWORK
#LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org
Mothers and fathers can
pay a steep price
for investing in family.
#LeanInTogether | LeanInTogether.Org
6
SITUATION
Motherhood triggers assumptions that a woman is less competent
and less committed to her career. As a result, she is held to higher
standards and presented with fewer opportunities.8
SOLUTION
Avoid assumptions about mothers’ willingness to take on challenging
assignments or travel. Have an open-door policy for discussing
pregnancy and adopt family-friendly policies. If you’re a parent, be
vocal about the time you spend away from work with your children;
this gives others permission to do to the same.
6 MAKE WORK WORK FOR PARENTS
#LeanInTogether | LeanInTogether.Org
7
SITUATION
Women are four times less likely to negotiate than men, often
because they are concerned they’ll be viewed unfavorably.9
When
they do negotiate, women typically ask for 30 percent less money.10
SOLUTION
Review compensation to ensure that you pay women and men
fairly and communicate to all members in your organization—
especially women—that it’s important for them to negotiate.
7 MAKE NEGOTIATING A NORM
#LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org
Mentors and sponsors
matter, but women can
have a harder time
finding them.
#LeanInTogether | LeanInTogether.Org
8
Mentors and sponsors are key drivers of success, yet women can
have a harder time finding them. Mentoring relationships typically
form between individuals with common interests, and junior
women and senior men often avoid mentoring relationships out of
concern that time spent together will look inappropriate.11
Establish formal mentorship and sponsorship programs and
encourage informal interactions between the women and men.
Start Lean In Circles (www.leanin.org/circles) at work to tap into
the power of peer mentorship as well.
8 SUPPORT MENTORSHIP AND SPONSORSHIP
SITUATION	
  
SOLUTION	
  
#LeanInTogether | LeanInTogether.Org
When men lean in for equality, they win—and so does everyone
else. Children are happier and healthier. Marriages are stronger.
Teams and companies produce better results. Men, show the
world you’re for equality. Women, celebrate men leaning in.
In for equality? Pass it on—#LeanInTogether
LET’S
#LEANINTOGETHER
#LeanInTogether | LeanInTogether.Org
ENDNOTES
1  Victor Lavy and Edith Sand, “On the Origins of Human Capital Gaps: Short and Long Term Consequences of
Teachers’ Stereotypical Biases,” NBER Working Paper, 20909, January, 2015. Emily R. Mondschein, Karen E. Adolph,
and Catherine S. Tamis-Le Monda, “Gender Bias in Mothers’ Expectations About Infant Crawling,” Journal of
Experimental Child Psychology 77, no. 4 (2000): 304–16.
2  Eric Luis Uhlmann and Geoffrey L. Cohen, “Constructed Criteria: Redefining Merit to Justify Discrimination,”
Psychological Science 16, no. 6 (2005): 474–80. For a discussion see Cheryl Staats, State of the Science: Implicit Bias
Review 2014 (2014), Kirwan Institute, Ohio State University.
3  Joanna Barsh and Lareina Yee, Special Report: Unlocking the Full Potential of Women in the U.S. Economy,
McKinsey & Company (April 2011), 6, http://www.mckinsey.com/Client_Service/Organization/Latest_thinking/
Unlocking_the_full_potential.aspx.
4  Sylvia Beyer, “Gender Differences in Causal Attributions by College Students of Performance on Course
Examinations,” Current Psychology 17, no. 4 (1998): 346–58.
5  Madeline E. Heilman and Michelle C. Hayes, “No Credit Where Credit is Due: Attributional Rationalization of
Women’s Success in Male-Female Teams,” Journal of Applied Psychology 90, no. 5 (2005): 905-926; Michelle C.
Hayes and Jason S. Lawrence, “Who’s to Blame? Attributions of Blame in Unsuccessful Mixed-Sex Work Teams,”
Basic and Applied Social Psychology 34, no. 6 (2012): 558-564.
6  Christopher F. Karpowitz, Tali Mendelberg, Lee Shaker, “Gender Inequality in Deliberative Participation,” American
Political Science Review 106, no. 3 (2012) 533-547; Kieran Snyder, “How to Get Ahead as a Woman in Tech: Interrupt
Men,” Slate, July 23, 2014, http://www.slate.com/blogs/lexicon_valley/2014/07/23study_men_interrupt_women_
more_in_tech_workplaces_but_high_ranking_women.html; Madeline E. Heilman and Michelle C. Hayes, “No Credit
Where Credit is Due: Attributional Rationalization of Women’s Success in Male-Female Teams,” Journal of Applied
Psychology 90, no. 5 (2005): 905-926; Melissa C. Thomas-Hunt and Katherine W. Phillips, “When What You Know is
Not Enough: Expertise and Gender Dynamics in Task Groups,” Personality and Social Psychology Bulletin 30, no. 12
(2004): 1585-1598.
7  Joanna Barsh and Lareina Yee, Special Report: Unlocking the Full Potential of Women at Work, McKinsey &
Company (2012), http://online.wsj.com/public/resources/documents/womenreportnew.pdf/.
#LeanInTogether | LeanInTogether.Org
8  Shelley J. Correll, Stephen Bernard, and In Paik, “Getting a Job: Is There a Motherhood Penalty?,” American Journal
of Sociology 112, no. 5 (2007): 1297-1339.
9  Linda Babcock and Sara Laschever, Women Don’t Ask (New York: Bantam Books, 2007); Linda Babcock et al.,
“Gender Differences in the Propensity to Initiate Negotiations,” in Social Psychology and Economics, ed. David De
Cremer, Marcel Zeelenberg, and J. Keith Murnighan (Mahwah, NJ: Lawrence Erlbaum, 2006), 239–59.
10  Research cited by Katty Kay and Claire Shipman, “The Confidence Gap,” Atlantic, May, 2014, http://
www.theatlantic.com/features/archive/2014/04/the-confidence-gap/359815/.
11  Sylvia Ann Hewlett et al., The Sponsor Effect: Breaking Through the Last Glass Ceiling, a Harvard Business Review
Research Report (December 2010): 5–7.
ENDNOTES

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#LeanInTogether: 8 Tips for Managers

  • 1. #LeanInTogether | LeanInTogether.Org #LeanInTogether 8 TIPS FOR MANAGERS Get the complete tips at leanin.org/tips/managers Thomas Barwick / Getty Images
  • 2. #LeanInTogether | LeanInTogether.Org Stereotypes are enormously self-reinforcing. Men are expected to be assertive, confident, and opinionated, so we welcome their leadership. In contrast, women are expected to be kind, nurturing, and compassionate, so when they lead, they go against our expectations and often face pushback. This dynamic disadvantages women at work. 8 TIPS FOR MANAGERS
  • 3. #LeanInTogether | LeanInTogether.Org 1 1 CHALLENGE THE LIKEABILITY PENALTY SITUATION If a woman is competent, she does not seem nice enough, but if a woman seems really nice, she is considered less competent. This can have a big impact on a woman’s career. SOLUTION Listen for the language of this likeability penalty. If you hear a woman called “aggressive” or “out for herself,” ask, “Would you have the same reaction if a man did the same thing?” In many cases, the answer is no.
  • 4. #LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org We overestimate male performance and underestimate female performance.
  • 5. #LeanInTogether | LeanInTogether.Org 2 2 EVALUATE PERFORMANCE FAIRLY SITUATION Male performance is often overestimated compared to female performance,1 a bias that is even more pronounced when review criteria are unclear.2 This can explain why women are hired and promoted based on the past, while men are hired and promoted based on potential.3 SOLUTION Look for opportunities for gender-blind evaluations in hiring. Be specific about the criteria for excellent performance, and make sure goals are set in advance, understood, and measurable.
  • 6. #LeanInTogether | LeanInTogether.Org 3 While men typically attribute their success to innate qualities, women often attribute success to external factors like “getting lucky” and “help from others.”4 When women and men work together on tasks, women are given less credit for successes and blamed more for failure.5 Because women receive—and give themselves—less credit, their confidence often erodes. Make sure women get credit and publicly acknowledge their accomplishments. Push back when women say that they’re “not ready” for an opportunity and encourage them to take stretch assignments. 3 GIVE WOMEN CREDIT SITUATION   SOLUTION  
  • 7. #LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org Women get less airtime and have less influence in meetings.
  • 8. #LeanInTogether | LeanInTogether.Org 4 SITUATION Men tend to talk more and make more suggestions in meetings, while women are interrupted more, given less credit for their ideas, and have less overall influence.6 Without full participation, meetings cannot tap everyone’s expertise, which undermines team outcomes. SOLUTION Encourage women to sit front and center at meetings, and openly ask women to contribute. If a female colleague is interrupted, interject and say you’d like to hear her finish. 4 GET THE MOST OUT OF MEETINGS
  • 9. #LeanInTogether | LeanInTogether.Org 5 SITUATION Women do more “office housework” like taking notes, organizing events, and training new hires—tasks that take up valuable time and rarely lead to a promotion. Moreover, many women are in support roles, but line roles with P&L responsibility more often lead to senior leadership positions.7 SOLUTION Audit who’s doing service work and make sure it’s distributed evenly between women and men. Encourage rising stars to pursue line roles and celebrate the women who take on more responsibility to set an example. 5 SHARE OFFICE HOUSEWORK
  • 10. #LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org Mothers and fathers can pay a steep price for investing in family.
  • 11. #LeanInTogether | LeanInTogether.Org 6 SITUATION Motherhood triggers assumptions that a woman is less competent and less committed to her career. As a result, she is held to higher standards and presented with fewer opportunities.8 SOLUTION Avoid assumptions about mothers’ willingness to take on challenging assignments or travel. Have an open-door policy for discussing pregnancy and adopt family-friendly policies. If you’re a parent, be vocal about the time you spend away from work with your children; this gives others permission to do to the same. 6 MAKE WORK WORK FOR PARENTS
  • 12. #LeanInTogether | LeanInTogether.Org 7 SITUATION Women are four times less likely to negotiate than men, often because they are concerned they’ll be viewed unfavorably.9 When they do negotiate, women typically ask for 30 percent less money.10 SOLUTION Review compensation to ensure that you pay women and men fairly and communicate to all members in your organization— especially women—that it’s important for them to negotiate. 7 MAKE NEGOTIATING A NORM
  • 13. #LeanInTogether | LeanInTogether.Org#LeanInTogether | LeanInTogether.Org Mentors and sponsors matter, but women can have a harder time finding them.
  • 14. #LeanInTogether | LeanInTogether.Org 8 Mentors and sponsors are key drivers of success, yet women can have a harder time finding them. Mentoring relationships typically form between individuals with common interests, and junior women and senior men often avoid mentoring relationships out of concern that time spent together will look inappropriate.11 Establish formal mentorship and sponsorship programs and encourage informal interactions between the women and men. Start Lean In Circles (www.leanin.org/circles) at work to tap into the power of peer mentorship as well. 8 SUPPORT MENTORSHIP AND SPONSORSHIP SITUATION   SOLUTION  
  • 15. #LeanInTogether | LeanInTogether.Org When men lean in for equality, they win—and so does everyone else. Children are happier and healthier. Marriages are stronger. Teams and companies produce better results. Men, show the world you’re for equality. Women, celebrate men leaning in. In for equality? Pass it on—#LeanInTogether LET’S #LEANINTOGETHER
  • 16. #LeanInTogether | LeanInTogether.Org ENDNOTES 1  Victor Lavy and Edith Sand, “On the Origins of Human Capital Gaps: Short and Long Term Consequences of Teachers’ Stereotypical Biases,” NBER Working Paper, 20909, January, 2015. Emily R. Mondschein, Karen E. Adolph, and Catherine S. Tamis-Le Monda, “Gender Bias in Mothers’ Expectations About Infant Crawling,” Journal of Experimental Child Psychology 77, no. 4 (2000): 304–16. 2  Eric Luis Uhlmann and Geoffrey L. Cohen, “Constructed Criteria: Redefining Merit to Justify Discrimination,” Psychological Science 16, no. 6 (2005): 474–80. For a discussion see Cheryl Staats, State of the Science: Implicit Bias Review 2014 (2014), Kirwan Institute, Ohio State University. 3  Joanna Barsh and Lareina Yee, Special Report: Unlocking the Full Potential of Women in the U.S. Economy, McKinsey & Company (April 2011), 6, http://www.mckinsey.com/Client_Service/Organization/Latest_thinking/ Unlocking_the_full_potential.aspx. 4  Sylvia Beyer, “Gender Differences in Causal Attributions by College Students of Performance on Course Examinations,” Current Psychology 17, no. 4 (1998): 346–58. 5  Madeline E. Heilman and Michelle C. Hayes, “No Credit Where Credit is Due: Attributional Rationalization of Women’s Success in Male-Female Teams,” Journal of Applied Psychology 90, no. 5 (2005): 905-926; Michelle C. Hayes and Jason S. Lawrence, “Who’s to Blame? Attributions of Blame in Unsuccessful Mixed-Sex Work Teams,” Basic and Applied Social Psychology 34, no. 6 (2012): 558-564. 6  Christopher F. Karpowitz, Tali Mendelberg, Lee Shaker, “Gender Inequality in Deliberative Participation,” American Political Science Review 106, no. 3 (2012) 533-547; Kieran Snyder, “How to Get Ahead as a Woman in Tech: Interrupt Men,” Slate, July 23, 2014, http://www.slate.com/blogs/lexicon_valley/2014/07/23study_men_interrupt_women_ more_in_tech_workplaces_but_high_ranking_women.html; Madeline E. Heilman and Michelle C. Hayes, “No Credit Where Credit is Due: Attributional Rationalization of Women’s Success in Male-Female Teams,” Journal of Applied Psychology 90, no. 5 (2005): 905-926; Melissa C. Thomas-Hunt and Katherine W. Phillips, “When What You Know is Not Enough: Expertise and Gender Dynamics in Task Groups,” Personality and Social Psychology Bulletin 30, no. 12 (2004): 1585-1598. 7  Joanna Barsh and Lareina Yee, Special Report: Unlocking the Full Potential of Women at Work, McKinsey & Company (2012), http://online.wsj.com/public/resources/documents/womenreportnew.pdf/.
  • 17. #LeanInTogether | LeanInTogether.Org 8  Shelley J. Correll, Stephen Bernard, and In Paik, “Getting a Job: Is There a Motherhood Penalty?,” American Journal of Sociology 112, no. 5 (2007): 1297-1339. 9  Linda Babcock and Sara Laschever, Women Don’t Ask (New York: Bantam Books, 2007); Linda Babcock et al., “Gender Differences in the Propensity to Initiate Negotiations,” in Social Psychology and Economics, ed. David De Cremer, Marcel Zeelenberg, and J. Keith Murnighan (Mahwah, NJ: Lawrence Erlbaum, 2006), 239–59. 10  Research cited by Katty Kay and Claire Shipman, “The Confidence Gap,” Atlantic, May, 2014, http:// www.theatlantic.com/features/archive/2014/04/the-confidence-gap/359815/. 11  Sylvia Ann Hewlett et al., The Sponsor Effect: Breaking Through the Last Glass Ceiling, a Harvard Business Review Research Report (December 2010): 5–7. ENDNOTES