This talk was originally presented at the Computer-Human Interaction Forum of Oregon (CHIFOO) May 6, 2009. Description below reprinted from the CHIFOO website, http://tinyurl.com/cphkwl --- Love it or hate it, everyone seems to be talking about Agile. Agile is used at scrappy start ups that are iteratively defining their products and markets and at large companies with complex business problems working with internationally distributed teams. In each of these different settings, some folks are strong advocates of Agile, while some are still skeptics. Some people in the User-Centered Design (UCD) community dismiss Agile as a fad, others have embraced it whole-heartedly. Can these two worlds intersect? In this talk, Jeff and Lane will draw on their personal experience to share the characteristics of successful (and unsuccessful!) blends of UCD and Agile techniques. After this talk, you’ll be able to answer these questions: • What do UCD people need to know about Agile? • What do Agile people need to know about UCD? • What are the pain points? • How can Agile and UCD methods be used together?

1. Making Sense of UCD and Agile Jeff Patton Agile Product Design [email_address] Lane Halley Cooper [email_address] Chifoo, May 6 th , 2009

2. What is “agile?” iStockPhoto.com/GeorgePeters May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

10. The Scrum process (snowman) May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved Daily Planning Meeting (the Daily Scrum) The team synchronizes daily in a short morning standup meeting or daily scrum Product Owner identified a potential product idea In Sprint Planning the Product Owner & team plan the next sprint or iteration The team works towards the iteration/sprint goals in a 1-4 week time box In a Product Review the product owner and team gather to review the results of the last sprint and reflect on how the product and process could improve Product Backlog Product Goals Sprint Backlog Working Evaluated Software Product Owner supported by others creates the product backlog Iteration or Sprint 1-4 week cycle The team keeps progress visible with burndown charts and task boards.

15. Bringing UCD and agile together iStockPhoto.com/eyeidea

28. Patterns for success iStockPhoto.com/rmfox

34. Thank you! Lane Halley www.cooper.com [email_address] Jeff Patton www.agileproductdesign.com [email_address] © 2006-2009 Jeff Patton, Lane Halley All rights reserved May 6, 2009