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TECHNOLOGY DIRECTOR / MANAGER
APPLICATION DEVELOPMENT
30-60-90 Day Plan
INTRODUCTION
4 Main Objectives:
 Be prepared
 Always do my best work
 Never take things personally, but analyze failures
 Never make speculations, but rely on facts
Observe
and Learn
Act and
Build
Sustain
and Push
30-DAY: SET THE BASELINES
Understand Team Culture
Meet Team Customers Stakeholders
Learn Processes Procedures
GAIN VISIBILITY
Analyze the current situation:
• Get current status
• Determine Immediate problems
to solve
• Understand where each
customer stands
Meet customers :
• In terms of Management, Team,
Organization, Process, Offer
• Meet champion customers =>
gain feedback
• Meet also early lost opportunities
and churned customers
Secure early wins meaningful to
the team :
• Focus on 3-4 most critical wins to
be secured
• Involve the team in this
momentum
LEARN MORE ABOUT THE TEAM
Meet the Team &
Stakeholders and
Prepare Team Skills
Inventory &
Stakeholder Analysis
(RACI)
Establish strengths
and weaknesses
chart & Identify gaps
that need to be
addressed
(SWOT)
5 questions
• What are the biggest
challenges?
• Why is the team facing
them ?
• What are the most
promising opportunities
for growth ?
• What would need to
happen for the team to
exploit the potential for
these opportunities ?
• If you were me, what
would you focus on ?
CULTURE AND MANAGEMENT
Attend meetings, learn corporate
culture
• Processes, Procedures, and Culture
• Have complete understanding of applications,
products and tools
Discuss activities With:
• Top global account Directors / Top Management
• Matrixed Cross Function managers and functional
managers
• Be open to suggestions and Best practices
60-DAY: DEFINE AN ACTION PLAN AND DELIVER
Organize Team Culture
Develop
Relationships
Team Customers Stakeholders
Adapt Processes Procedures
IMPLEMENT AN EARLY MANAGEMENT PROCESS
Book periodic meetings
with the team :
• Operations Team
• Management Team
• Strategy Team
• Development Team
Use proactive and
reactive indicators :
• Roadmap planning
• Portfolio profitability
• Time-sheets
• Budget Analysis
• Overall product health
• Percentage churn / portfolio
value / engagement
REORGANIZE AND EMPOWER THE TEAM
Fill the gaps
identified
•Strategy – Executive
Team
•Operations
•Project team
•Production Support
Team
Make sure each
member is at his
right place
•Developers/Engineers
•Business Analysts
•Quality Analysts and
testers
•PM – Scrum Master,
Project Managers,
Product owners
Support the team
and begin to value
and foster team spirit
and synergy.
ENGAGE : BE PROACTIVE
Operationally
Strategically
Develop
Relationships
•Continuous feedback
•Production basis
•Strategic basis
•Supervising basis
•Leverage the relation to be
more strategic (if needed)
•Organize events at the
Customers’ site or in-house
•Into customers services
•Cross-networking
•Attend professional
organization meetings
90-DAY: SHORT & LONG TERM PROJECT MANAGEMENT
Push Team
Secure Team Customers Stakeholders
Optimize Processes Procedures
FIRST APPRAISALS
Identify Wins and
Failures
•Products
•Team production
Achieve
Alignment of the
business unit
•All team members
must be working in
a concerted effort
•Elements to sync :
Strategy, Structure,
Skills, Culture
Obtain feedback
from new
processes and
procedures
•From the team
•Establish a way to
reward team
performance
IDENTIFY NEW CHALLENGES
Identify Strategic
initiatives
Individual
challenges
Team
projects
Organize team
building (informal
ones)
30-60-90 DAY RECAP
30-Day : Observe & Learn
60-Day : Act & Build
90-Day : Sustain & Push
BY: KIM WIETHOFF

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30-60-90 Day Plan

  • 1. TECHNOLOGY DIRECTOR / MANAGER APPLICATION DEVELOPMENT 30-60-90 Day Plan
  • 2. INTRODUCTION 4 Main Objectives:  Be prepared  Always do my best work  Never take things personally, but analyze failures  Never make speculations, but rely on facts Observe and Learn Act and Build Sustain and Push
  • 3. 30-DAY: SET THE BASELINES Understand Team Culture Meet Team Customers Stakeholders Learn Processes Procedures
  • 4. GAIN VISIBILITY Analyze the current situation: • Get current status • Determine Immediate problems to solve • Understand where each customer stands Meet customers : • In terms of Management, Team, Organization, Process, Offer • Meet champion customers => gain feedback • Meet also early lost opportunities and churned customers Secure early wins meaningful to the team : • Focus on 3-4 most critical wins to be secured • Involve the team in this momentum
  • 5. LEARN MORE ABOUT THE TEAM Meet the Team & Stakeholders and Prepare Team Skills Inventory & Stakeholder Analysis (RACI) Establish strengths and weaknesses chart & Identify gaps that need to be addressed (SWOT) 5 questions • What are the biggest challenges? • Why is the team facing them ? • What are the most promising opportunities for growth ? • What would need to happen for the team to exploit the potential for these opportunities ? • If you were me, what would you focus on ?
  • 6. CULTURE AND MANAGEMENT Attend meetings, learn corporate culture • Processes, Procedures, and Culture • Have complete understanding of applications, products and tools Discuss activities With: • Top global account Directors / Top Management • Matrixed Cross Function managers and functional managers • Be open to suggestions and Best practices
  • 7. 60-DAY: DEFINE AN ACTION PLAN AND DELIVER Organize Team Culture Develop Relationships Team Customers Stakeholders Adapt Processes Procedures
  • 8. IMPLEMENT AN EARLY MANAGEMENT PROCESS Book periodic meetings with the team : • Operations Team • Management Team • Strategy Team • Development Team Use proactive and reactive indicators : • Roadmap planning • Portfolio profitability • Time-sheets • Budget Analysis • Overall product health • Percentage churn / portfolio value / engagement
  • 9. REORGANIZE AND EMPOWER THE TEAM Fill the gaps identified •Strategy – Executive Team •Operations •Project team •Production Support Team Make sure each member is at his right place •Developers/Engineers •Business Analysts •Quality Analysts and testers •PM – Scrum Master, Project Managers, Product owners Support the team and begin to value and foster team spirit and synergy.
  • 10. ENGAGE : BE PROACTIVE Operationally Strategically Develop Relationships •Continuous feedback •Production basis •Strategic basis •Supervising basis •Leverage the relation to be more strategic (if needed) •Organize events at the Customers’ site or in-house •Into customers services •Cross-networking •Attend professional organization meetings
  • 11. 90-DAY: SHORT & LONG TERM PROJECT MANAGEMENT Push Team Secure Team Customers Stakeholders Optimize Processes Procedures
  • 12. FIRST APPRAISALS Identify Wins and Failures •Products •Team production Achieve Alignment of the business unit •All team members must be working in a concerted effort •Elements to sync : Strategy, Structure, Skills, Culture Obtain feedback from new processes and procedures •From the team •Establish a way to reward team performance
  • 13. IDENTIFY NEW CHALLENGES Identify Strategic initiatives Individual challenges Team projects Organize team building (informal ones)
  • 14. 30-60-90 DAY RECAP 30-Day : Observe & Learn 60-Day : Act & Build 90-Day : Sustain & Push