Personal Information
Unternehmen/Arbeitsplatz
Columbus, Ohio Area United States
Beruf
Top Operations and Strategic Planning Executive
Branche
Retail
Info
VALUE PROPOSITION
► I am highly effective in strategic planning and operations management, with extensive experience executing strategies for process improvement, business management, and the improvement of the customer experience across all contact channels.
► My success is driven by my ability to build highly effective strategies that deliver the highest levels of customer service and support across telephone, email, live chat, and social media.
SUMMARY
► Engaging Operations and Strategy Executive possessing a winning blend of team leadership, strategic talent, and communications acumen. Skilled in managing large, complex enterprise client experience services to produce exemplary re...
Tags
culture
haikudeck
customer experience
predictive analytics
customer journey
omni-channel
health
transform
vision
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