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Positive Psychology at Work
Kevin R. Thomas
Manager, Training & Development
x3542
Kevin.R.Thomas@Williams.edu
Agenda
• What is Positive Psychology?
• Experiments With Positivity
• The Flow State
• Self-Care At Work
• Managing With Positive Psychology
• Positive Psychology for Organizations
WHAT IS POSITIVE PSYCHOLOGY?
What is Positive Psychology?
• Concerned with strength
• Building the best things with life
• Making lives of normal people fulfilling
• Nurturing high talent
• Investigating positive outliers
Reversing the formula
• Success does not create happiness
• Positivity increases our chances for success
• Optimisim:
– Increases motivation
– Increases sales productivity
Optimistic salespeople sell 35% more insurance
than pessimists.
– Improves physical health
EXPERIMENTS WITH POSITIVE
PSYCHOLOGY
Experiments With Positive Psychology
• 3 Gratitudes
• Journaling
• Meditation
• Appreciation Letters
• Cognitive Training for Optimism
• Change Your Questions, Change Your Life
3 Gratitudes
• Trains the brain to scan for the positive
Journaling
• Allows your brain to relive a positive
experience
Meditation
• Meditation is scientifically proven to help:
– Overcome stress
– Decrease blood pressure
– Boost creativity
– Cultivate healthy habits
– Increase focus and attention
Pro-Social Generosity:
Appreciation Letters
• Experiment:
– Money spent pro-socially creates more happiness
than money spent selfishly.
– Encouraging pro-social behavior enhances team
productivity
– Appreciation letters increase happiness
Cognitive Training for Optimism
1. Identify self-defeating beliefs
2. Gather evidence to evaluate accuracy of self-
defeating beliefs.
3. Replace maladaptive thoughts with more
constructive and accurate beliefs.
Change Your Questions,
Change Your Life
THE FLOW STATE
The Flow State: Focusing for
Engagement
• Intrinsic Motivation
• Concentration w/ no
distractions
• Complete immersion
• Clear set of goals that
require appropriate
responses
• High skill level, high
challenge level
Getting to Know Your Strengths
• Pair up.
• Think of a time when you felt most happy in your
career – a time when you were having fun and doing a
great job.
• Explore with your partner:
– What created the sense of happiness and fulfillment
– What did you do that contributed to the sense of
happiness and fulfillment?
– How did the workplace facilitate this experience?
– What skills or strengths did you use?
– How could you plan to have an experience like this one
more time?
Making Choices
• Self-efficacy: Believing in our capacity to
produce desired effects
• Self-efficacy determines what choices we give
ourselves and how much we persevered.
• The more choices we make, the more we can
build our self-efficacy.
Thoughts that enhance intrinsic
motivation
Procrastinators Producers
I have to.
I must finish.
This project is so big and important.
I must be perfect.
I don’t have time for fun.
I choose to.
When can I start?
I can take one small step.
I can be perfectly human.
I must enjoy myself.
In Sum: I have to finish something big
and do it perfectly by working hard for
long periods of time without ever having
fun.
In Sum: I choose to start on one small
step, knowing I have plenty of time for
play.
Priming your brain for concentration
and immersion
• 3 breaths: letting go of the past
• 3 breaths: letting go of the future
• 3 breaths: coming into the present moment
• 3 breaths: arriving at the right level of
energy, creativity, concentration, etc.
• Visualize success
Kenken
• Now solve the puzzle.
• Notice your thoughts and feelings
• Any difference from the first time?
Timing High Effort Tasks
• David Rock: Your Brain At Work
• I’ll start as soon as I finish
– … my email
– … my filing
• Instead, start early, while you have the energy
• Use the low energy task as a relaxing “reward”
SELF-CARE AT WORK
What is your work ethic?
Our High Performance Culture
Everyday Awards
Self-Care at Work
• Acknowledging your needs for:
– Socializing
– Rest
– Play
– Reflection
I am going to try this someday …
MANAGING WITH POSITIVE
PSYCHOLOGY
Appreciative Management
• Show appreciation for desired work behaviors
– University employees who heard messages of
gratitude from their supervisor made 50% more fund-
raising calls than those who did not.
– Be specific about the behavior and the positive
outcome
– Praise frequently, for both big and small things
– Praise poor performers when you catch them doing
something right.
– Make recognition public so the group sees what gets
rewarded.
3 Motivators
• Autonomy
• Mastery
• Purpose
POSITIVE PSYCHOLOGY FOR
ORGANIZATIONS
Positive Approaches to Organizations
Positive Deviance
• Community engages to
identify a problem
• Seek out those who
succeed even facing
the same challenges
• Surface and spread the
story of what works
• Empower members at
all levels of the
community to lead.
Thank You!
• Program evaluation link will be emailed to you
today.
Kevin R. Thomas
Manager, Training & Development
x3542
kevin.r.thomas@williams.edu

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Positive Psychology at Work

  • 1. Positive Psychology at Work Kevin R. Thomas Manager, Training & Development x3542 Kevin.R.Thomas@Williams.edu
  • 2. Agenda • What is Positive Psychology? • Experiments With Positivity • The Flow State • Self-Care At Work • Managing With Positive Psychology • Positive Psychology for Organizations
  • 3. WHAT IS POSITIVE PSYCHOLOGY?
  • 4. What is Positive Psychology? • Concerned with strength • Building the best things with life • Making lives of normal people fulfilling • Nurturing high talent • Investigating positive outliers
  • 5. Reversing the formula • Success does not create happiness • Positivity increases our chances for success • Optimisim: – Increases motivation – Increases sales productivity Optimistic salespeople sell 35% more insurance than pessimists. – Improves physical health
  • 7. Experiments With Positive Psychology • 3 Gratitudes • Journaling • Meditation • Appreciation Letters • Cognitive Training for Optimism • Change Your Questions, Change Your Life
  • 8. 3 Gratitudes • Trains the brain to scan for the positive
  • 9. Journaling • Allows your brain to relive a positive experience
  • 10. Meditation • Meditation is scientifically proven to help: – Overcome stress – Decrease blood pressure – Boost creativity – Cultivate healthy habits – Increase focus and attention
  • 11. Pro-Social Generosity: Appreciation Letters • Experiment: – Money spent pro-socially creates more happiness than money spent selfishly. – Encouraging pro-social behavior enhances team productivity – Appreciation letters increase happiness
  • 12. Cognitive Training for Optimism 1. Identify self-defeating beliefs 2. Gather evidence to evaluate accuracy of self- defeating beliefs. 3. Replace maladaptive thoughts with more constructive and accurate beliefs.
  • 15. The Flow State: Focusing for Engagement • Intrinsic Motivation • Concentration w/ no distractions • Complete immersion • Clear set of goals that require appropriate responses • High skill level, high challenge level
  • 16. Getting to Know Your Strengths • Pair up. • Think of a time when you felt most happy in your career – a time when you were having fun and doing a great job. • Explore with your partner: – What created the sense of happiness and fulfillment – What did you do that contributed to the sense of happiness and fulfillment? – How did the workplace facilitate this experience? – What skills or strengths did you use? – How could you plan to have an experience like this one more time?
  • 17. Making Choices • Self-efficacy: Believing in our capacity to produce desired effects • Self-efficacy determines what choices we give ourselves and how much we persevered. • The more choices we make, the more we can build our self-efficacy.
  • 18. Thoughts that enhance intrinsic motivation Procrastinators Producers I have to. I must finish. This project is so big and important. I must be perfect. I don’t have time for fun. I choose to. When can I start? I can take one small step. I can be perfectly human. I must enjoy myself. In Sum: I have to finish something big and do it perfectly by working hard for long periods of time without ever having fun. In Sum: I choose to start on one small step, knowing I have plenty of time for play.
  • 19. Priming your brain for concentration and immersion • 3 breaths: letting go of the past • 3 breaths: letting go of the future • 3 breaths: coming into the present moment • 3 breaths: arriving at the right level of energy, creativity, concentration, etc. • Visualize success
  • 20. Kenken • Now solve the puzzle. • Notice your thoughts and feelings • Any difference from the first time?
  • 21. Timing High Effort Tasks • David Rock: Your Brain At Work • I’ll start as soon as I finish – … my email – … my filing • Instead, start early, while you have the energy • Use the low energy task as a relaxing “reward”
  • 23. What is your work ethic?
  • 26. Self-Care at Work • Acknowledging your needs for: – Socializing – Rest – Play – Reflection
  • 27. I am going to try this someday …
  • 29. Appreciative Management • Show appreciation for desired work behaviors – University employees who heard messages of gratitude from their supervisor made 50% more fund- raising calls than those who did not. – Be specific about the behavior and the positive outcome – Praise frequently, for both big and small things – Praise poor performers when you catch them doing something right. – Make recognition public so the group sees what gets rewarded.
  • 30. 3 Motivators • Autonomy • Mastery • Purpose
  • 32. Positive Approaches to Organizations
  • 33. Positive Deviance • Community engages to identify a problem • Seek out those who succeed even facing the same challenges • Surface and spread the story of what works • Empower members at all levels of the community to lead.
  • 34. Thank You! • Program evaluation link will be emailed to you today. Kevin R. Thomas Manager, Training & Development x3542 kevin.r.thomas@williams.edu

Hinweis der Redaktion

  1. http://www.ted.com/talks/martin_seligman_on_the_state_of_psychology/ (4:15)http://www.ted.com/talks/shawn_achor_the_happy_secret_to_better_work https://www.ted.com/talks/michael_norton_how_to_buy_happinesshttps://www.youtube.com/watch?v=eik2syOmwSM&feature=youtu.be&t=32s http://youtu.be/u6XAPnuFjJc https://www.youtube.com/watch?v=V1_Xu_VxnJ8&feature=youtu.be
  2. http://www.ted.com/talks/martin_seligman_on_the_state_of_psychology/ (4:15)http://www.ted.com/talks/shawn_achor_the_happy_secret_to_better_work
  3. https://www.ted.com/talks/michael_norton_how_to_buy_happinessIf short on time go to 7:40.
  4. People want to be free. They automatically resist intimidation and control.The brain interprets “Have To” as a message of intimidation and control. The result: Resistance.The brain interprets “Choose To” as a message of freedom and empowerment. The result: Energy and Motivation.Read power if choice story 65-66The brain is not equipped for finishing:Example: Finish my needs assessment report perfectly before I do anything else.The brain accepts concrete instructions for starting:Example: Sit at my desk, gather my notes, open up my needs assessment folder, and open a new Word document.When we say “this must be perfect”, the brain perceives a threat (“What if it’s not? How could it possibly be?”). The result: fight, flight, or freezeWhen we say “Let me just start a very rough draft,” the brain perceives safety and its higher functions are available.When we say “I must finish before I do anything fun,” the brain hears that pleasure is being withdrawn as a result of this activity. The result: resistance.When we schedule play and social activities first, the brain knows that pleasure is guaranteed. The result: willingness.
  5. https://www.youtube.com/watch?v=eik2syOmwSM&feature=youtu.be&t=32s
  6. http://youtu.be/u6XAPnuFjJc
  7. https://www.youtube.com/watch?v=V1_Xu_VxnJ8&feature=youtu.be