1. InterCall Overview Name Title Date

3. Connecting People= Success

5. One Stop for All Your Communication Needs

9. Word on the Street Proprietary and Confidential West Corporation was named to the Forbes Platinum 400 List in the category of Business Services & Supplies in 2006. InterCall ranked as the top conferencing service Provider in the world based on revenue according to Wainhouse Research's Collaboration Service Market report. Company Revenue Service InterCall received Frost & Sullivan’s 2007 North American Conferencing Company of the Year Award for our numerous achievements, including customer service, innovation, continued growth in market share, revenues and profitability. InterCall received Frost & Sullivan’s 2008 North American Conferencing Services Customer Value Enhancement Award for reinforcing our market standing by expanding our conferencing and collaboration offerings, and integrating new technologies that widen InterCall’s unified communications (UC) portfolio.

10. Significant Strategic Partnerships

15. Top 200 Industry Segmentation - 2007

17. Global Market Leader A Powerful Combination InterCall is currently the largest conferencing service provider in the world. With Genesys, the combined entity is now the #1 or #2 provider in virtually every major market around the globe. Source: Wainhouse Research, 2007 market positions estimated based on preliminary data

27. ITFS ITFS Conferencing ‘today’ – everyone dials into a central bridge using PSTN. Standard 1-800 dial-in conferencing service. Users must dial different numbers to join different leaders conferences. Can be confusing and costly. Conferencing Today: Everyone Does It

30. ITFS ITFS VoIP Conferencing ‘today’ – everyone dials into a central bridge using PSTN. ECC – Campus locations directly connected to the conference bridge via VoIP. Provides dial-in bypass for reduced costs and network convergence. Reduces costs, but does not address International dialing complexity. Flexibility: Enterprise Connectivity Conferencing (ECC) campus

33. Today’s Communication Is Complex

35. Product Portfolio

41. The Path to Unified Communications PRODUCTS Integration and Hosting Expertise Provide Customer Choices Exceptional Audio Platform & Professional Services STRATEGY Managed Service On Premise InterCall Hosted DELIVERY

42. Today’s Path to Unified Communications Confidential and Proprietary As new platforms are being developed, we're working in step with our partners to continue integration directly with new UC platforms. InterCall offers unique value to UC, offering a way for businesses to experience UC services without having to choose an exclusive provider for all platforms. True to our mission of providing “more options”, we allow our customers the choice to integrate the right services with us or with our partners, in the ways that best suit their business.

50. Commitment to Personal Attention – Global Sales Model United States National Accounts United States Direct Sales International Wholesale 400+ exclusive Global corporations, their subsidiaries and U.S Government Agencies ALL direct non-national accounts and wholesale customers on a regional basis. Global customers shared with U.S. National, Direct and Wholesale and non-US customers sold regionally All resellers (Telecom and Conference providers), Agents and Strategic Partners 100 Account Managers and Account Coordinators distributed regionally 175 sales employees distributed across the regionally 150 sales employees distributed globally including Inside Sales teams 15 sales employees distributed regionally