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THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
x
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Google Analytics Tracking Code 
Google Analytics (ga.js)
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Google Analytics Tracking Code 
Universal Analytics
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Upgrading to Universal Analytics
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Upgrading to Universal Analytics
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Benefits of Universal Analytics 
 New Google standard for accurate tracking 
 More reporting features 
 More in-depth data on visitors to your site 
 Ability to setup custom dimensions and metrics 
 All new Google Analytics profiles are automatically setup 
on Universal Analytics
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
One Code To Rule Them All? 
 Google Tag Manager 
 https://www.google.com/tagmanager/ 
 1x implementation on site 
 Add tracking pixels & verification codes through browser
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Audience Overview: What’s Happening On My Site?
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Audience Overview: What’s Happening On My Site?
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Audience Overview: What’s Happening On My Site? 
• Derive Meaning 
▫ Select comparative date range 
▫ Have visits increased? Decreased? Remained flat? 
▫ Major shifts in bounce rate or new visitors? 
• Take Action 
▫ Are you aware of any recent changes in: 
 Marketing activities 
 PR coverage 
 Offline events 
▫ Move onto Traffic Sources to determine cause of increase or decrease in visits
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Audience Overview: What’s Happening On My Site? 
Black Friday Sale
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Audience Overview: What’s Happening On My Site? 
Onsite Poll
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
New Report: Acquisition > Channels
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
All Traffic: How Did Visitors Find Your Site 
 Traffic Source Types 
 Direct to Site 
 Organic Search 
 Paid Search 
 Referral 
 Social 
 Email 
 Referral sources include social media, press releases & blogs 
 Create Custom Types 
 Display 
 Blog
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
All Traffic: How Did Visitors Find Your Site?
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Behavior: What Content Are People Interested In? 
Behavior > Site Content > All Pages
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Behavior: What Content Are People Interested In? 
 Look for Opportunities 
 What pages of your site are visitors drawn to? 
 What pages do people visit, then immediately leave your site? 
 Take Action 
 Popular Content 
 Create more content of a similar nature 
 Send relevant paid search traffic here 
 High Bounce Rate 
 Revise the text on the page 
 Misleading keywords? 
 Try a new layout
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Goal Conversions
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Goal Conversions
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Goal Conversions: Ecommerce
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement 
Special Event 
Sign-Up
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement 
Hero Image 
& 
Featured Box 
Traffic
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement 
Ad Banner Click-Thru
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Calculate Advertiser Click-Thru-Rates 
 Clicks/Sessions = Average Click-thru-Rate (CTR) 
 Example: 750 events (banner clicks)/ 150,000 sessions 
 0.50% CTR
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement 
Embedded Video
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement 
Product Purchase 
Details
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Event Tracking – Capture On Page Engagement
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Google Analytics Reports: Email Please! 
Enter Your Email Address 
How often & for how 
long do you want to 
receive the reports?
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Google Analytics Reports: Email Please! 
Select Report Format
THE FRESH INTELLIGENCE 
ROUNDTABLE SERIES 
Thank You! 
Presentation Available: 
http://www.slideshare.net/KateHamiltonMiller

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Is Google Analytics Giving You The Whole Story?

  • 1. THE FRESH INTELLIGENCE ROUNDTABLE SERIES x
  • 2. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Google Analytics Tracking Code Google Analytics (ga.js)
  • 3. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Google Analytics Tracking Code Universal Analytics
  • 4. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Upgrading to Universal Analytics
  • 5. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Upgrading to Universal Analytics
  • 6. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Benefits of Universal Analytics  New Google standard for accurate tracking  More reporting features  More in-depth data on visitors to your site  Ability to setup custom dimensions and metrics  All new Google Analytics profiles are automatically setup on Universal Analytics
  • 7. THE FRESH INTELLIGENCE ROUNDTABLE SERIES One Code To Rule Them All?  Google Tag Manager  https://www.google.com/tagmanager/  1x implementation on site  Add tracking pixels & verification codes through browser
  • 8. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Audience Overview: What’s Happening On My Site?
  • 9. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Audience Overview: What’s Happening On My Site?
  • 10. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Audience Overview: What’s Happening On My Site? • Derive Meaning ▫ Select comparative date range ▫ Have visits increased? Decreased? Remained flat? ▫ Major shifts in bounce rate or new visitors? • Take Action ▫ Are you aware of any recent changes in:  Marketing activities  PR coverage  Offline events ▫ Move onto Traffic Sources to determine cause of increase or decrease in visits
  • 11. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Audience Overview: What’s Happening On My Site? Black Friday Sale
  • 12. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Audience Overview: What’s Happening On My Site? Onsite Poll
  • 13. THE FRESH INTELLIGENCE ROUNDTABLE SERIES New Report: Acquisition > Channels
  • 14. THE FRESH INTELLIGENCE ROUNDTABLE SERIES All Traffic: How Did Visitors Find Your Site  Traffic Source Types  Direct to Site  Organic Search  Paid Search  Referral  Social  Email  Referral sources include social media, press releases & blogs  Create Custom Types  Display  Blog
  • 15. THE FRESH INTELLIGENCE ROUNDTABLE SERIES All Traffic: How Did Visitors Find Your Site?
  • 16. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Behavior: What Content Are People Interested In? Behavior > Site Content > All Pages
  • 17. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Behavior: What Content Are People Interested In?  Look for Opportunities  What pages of your site are visitors drawn to?  What pages do people visit, then immediately leave your site?  Take Action  Popular Content  Create more content of a similar nature  Send relevant paid search traffic here  High Bounce Rate  Revise the text on the page  Misleading keywords?  Try a new layout
  • 18. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Goal Conversions
  • 19. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Goal Conversions
  • 20. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Goal Conversions: Ecommerce
  • 21. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement Special Event Sign-Up
  • 22. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement Hero Image & Featured Box Traffic
  • 23. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement Ad Banner Click-Thru
  • 24. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 25. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 26. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 27. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Calculate Advertiser Click-Thru-Rates  Clicks/Sessions = Average Click-thru-Rate (CTR)  Example: 750 events (banner clicks)/ 150,000 sessions  0.50% CTR
  • 28. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement Embedded Video
  • 29. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 30. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 31. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 32. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 33. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement Product Purchase Details
  • 34. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 35. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 36. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Event Tracking – Capture On Page Engagement
  • 37. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Google Analytics Reports: Email Please! Enter Your Email Address How often & for how long do you want to receive the reports?
  • 38. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Google Analytics Reports: Email Please! Select Report Format
  • 39. THE FRESH INTELLIGENCE ROUNDTABLE SERIES Thank You! Presentation Available: http://www.slideshare.net/KateHamiltonMiller