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Additional Document
Introduction
 Designing messages that effectively
reaches the target audience.
 Designed to change or shape attitudes.
 Must be remembered.
 Should lead to some kind of short or
long term action.
?
Message Strategies
 3 broad categories of message strategies:
 Cognitive
 Affective
 Conative
Cognitive Strategies
 Presentation of rational arguments or pieces of
information to consumers.
 The advertiser’s key message is about the product’s
attributes or benefits.
 5 major forms of cognitive strategies:
 Generic messages
 Preemptive messages
 Unique Selling Proposition
 Hyperbole
 Comparative Advertisements
Cognitive Strategies
 Generic Messages –
 Direct promotions of product attributes or benefits
without any claim of superiority.
 Work best for the brand leaders
 Example: Campbell’s Soup – Soup is good food
 Preemptive Messages –
 Claim superiority based on a product’s specific attribute
or benefit.
 Idea is to present the competition from making thee
same or a similar statement.
 Example: Crest – the cavity fighter
Cognitive Strategies
 USP –
 A clear, testable claim of uniqueness or
superiority that can be supported or verified.
 Example: Dove – 25% moisturizer.
Cognitive Strategies
 Hyperbole –
 This makes an untestable claim based upon some
attribute or benefits.
 Eg. NTV is promoting ‘Bangladeshi’s favorite color
GREEN’
 Comparative Advertisement –
 When an advertiser directly or indirectly compares a
good or service to the competition.
Remember
 All five of these cognitive message strategies
are based on some type of rational logic
 Ensure consumer pay attention and take time to
cognitively process the information
 Informing people about the product
Affective Strategies
 Feelings or emotions and match those feelings
with the good, service, or company.
 Prepared to enhance the likeability of the product
 Recall of the appeal
Affective strategies are a common approach to
developing a strong brand name.
Affective Strategies
 The two main forms are:
 Resonance advertising
 Emotional advertising
Affective Strategies
 Resonance Advertising
 Connect product with a consumer’s experience to
stronger ties between the product and the consumer
 Emotional Advertising
 Elicit powerful emotions that eventually lead to product
recall and choice
 Many emotions can be connected to products,
including trust, reliability, friendship, happiness,
security, romance, passion etc.
Remember about Affective
Strategies
 Good for developing a strong brand name
 Do not make decision based solely on rational
thought process
 Emotions and feelings also affect decisions
Conative Strategies
 Designed to lead more directly to some type of
consumer response.
 Can be used to support other promotional efforts,
such as coupon redemption programs, in-store offers
like buy-one-get-one-free.
 The 2 main forms are:
 Action inducing (suggesting)
 Promotional support
Hierarchy of Effects Model
Message
Strategies
Hierarchy of
Effects Model
Advertising
Components
Headline
Sub-headline
Amplification
Proof of the claim
Action to take
Executional Frameworks
Executional Framework
 An executional framework is the manner in which an
ad appeal is presented.
 It is chosen after an advertising appeal has been
selected
 Animation
 Slice-of-life
 Dramatization
 Testimonial
 Authoritative
 Demonstration
 Fantasy
 Informative
Animation
 Has seen a lot of
development in recent
years.
 Rotoscoping
 Clay animation
Slice-of-Life
 Here, advertisers try to provide solutions to the
everyday problems customers and businesses
face.
 P&G came up with the format back in the 1950s.
 A common slice-of-life format has 4 stages:
 Encounter
 Problem
 Interaction
 Solution
( Banglalink add – dinbodol)
Dramatization
 It is similar to the slice-of-life framework.
 However, the intensity of the situation is
heightened in this framework.
 Make it Big
Testimonials
 Especially successful in the B2B and services
marketing sectors.
 Customer is presented in an ad talking about a
positive experience with a product.
 It is an effective method for promoting services.
 Testimonials enhance company credibility. In such
ads, it is the everyday people, often actual customers
are the main characters – they are found to be more
credible than endorsers and famous individuals.
 Example: BTI – our clients speak for us campaign
Authoritative
 The advertiser tries to convince viewers
that a given product is superior to other
brands.
 Expert authority – dentists, physician,
engineer, or chemist talks about the
brand’s advantages compared to other
brands.
 Example: Colgate
 May include scientific or survey evidence.
Demonstration
 It shows how a product works.
 Effective way to communicate the
attributes of a product to viewers.
 Well-suited to television and internet
flash
 It is difficult to portray it in other media
like print.
 Demonstrations have been found to be
effective for B2B marketing
Fantasy
 Such executions are designed to
lift the audience beyond the real
world to a make-believe
experience.
 Most common fantasy themes still
involve sex, love and romance.
 Fantasy is widely used for
fragrances and other fashion
items.
Informative
 Here, information is presented to the audience in a
straightforward manner.
 Seen commonly in RDCs, rather than in TVC or print
– where consumers tend to ignore them.
 Consumers who are highly involved in a particular
product category pay attention to such ads.
 Such ads thus tend to work best for high-involvement
situations.
Sources and Spokesperson
Sources and Spokespersons
 Selecting the right source and spokesperson to
use in an advertisement is a critical decision.
 4 types of sources are available to advertisers:
 Celebrities – Nokia with Tamim Iqbal
 CEOs
 Experts – Sunsilk/Persona with Habib, doctors for
colgate
 Typical persons
Source Characteristics
Matching Source Types and
Characteristics
 Amitabh Bachchan
 Sachin Tendulkar
 If there is a match between the product and
celebrity, the virtue of such an endorsement
increases.
 Problems
 Brand ambassadors bringing disgrace to the brand
 Celebrities endorsing too many products – they lose
credibility
 People know that the celebrities are paid – they lose
credibility
Creating an Advertisement
Effective Advertising – Key
Points
 An effective ad requires the joint efforts of
the account exec, creative, media planner,
and media buyer.
 If the ad can break through the clutter –
half the battle is won.
Key points to keep in mind are:
 Visual consistency
 Campaign duration
 Repeated taglines
 Consistent positioning – avoid ambiguity
(doubt)
 Simplicity
 Identifiable selling point
 Create an effective flow
Beating Ad Clutter
 Repetition – it can lead to better
brand and ad recall.
 Variability theory
 Suggests that variable encoding
occurs when a consumers sees the
same advertisement in different
environments. These varied
environments increase an ad’s recall
and effectiveness by encoding it into
the brain through various methods.
 Creatives can generate the effect by
varying the situational context of a
particular ad.
 Example: Mastercard ads or Zoo Zoo
Questions?

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Effective Message Strategies for Reaching Target Audiences

  • 2. Introduction  Designing messages that effectively reaches the target audience.  Designed to change or shape attitudes.  Must be remembered.  Should lead to some kind of short or long term action. ?
  • 3. Message Strategies  3 broad categories of message strategies:  Cognitive  Affective  Conative
  • 4. Cognitive Strategies  Presentation of rational arguments or pieces of information to consumers.  The advertiser’s key message is about the product’s attributes or benefits.  5 major forms of cognitive strategies:  Generic messages  Preemptive messages  Unique Selling Proposition  Hyperbole  Comparative Advertisements
  • 5. Cognitive Strategies  Generic Messages –  Direct promotions of product attributes or benefits without any claim of superiority.  Work best for the brand leaders  Example: Campbell’s Soup – Soup is good food  Preemptive Messages –  Claim superiority based on a product’s specific attribute or benefit.  Idea is to present the competition from making thee same or a similar statement.  Example: Crest – the cavity fighter
  • 6. Cognitive Strategies  USP –  A clear, testable claim of uniqueness or superiority that can be supported or verified.  Example: Dove – 25% moisturizer.
  • 7. Cognitive Strategies  Hyperbole –  This makes an untestable claim based upon some attribute or benefits.  Eg. NTV is promoting ‘Bangladeshi’s favorite color GREEN’  Comparative Advertisement –  When an advertiser directly or indirectly compares a good or service to the competition.
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  • 9. Remember  All five of these cognitive message strategies are based on some type of rational logic  Ensure consumer pay attention and take time to cognitively process the information  Informing people about the product
  • 10. Affective Strategies  Feelings or emotions and match those feelings with the good, service, or company.  Prepared to enhance the likeability of the product  Recall of the appeal Affective strategies are a common approach to developing a strong brand name.
  • 11. Affective Strategies  The two main forms are:  Resonance advertising  Emotional advertising
  • 12. Affective Strategies  Resonance Advertising  Connect product with a consumer’s experience to stronger ties between the product and the consumer  Emotional Advertising  Elicit powerful emotions that eventually lead to product recall and choice  Many emotions can be connected to products, including trust, reliability, friendship, happiness, security, romance, passion etc.
  • 13. Remember about Affective Strategies  Good for developing a strong brand name  Do not make decision based solely on rational thought process  Emotions and feelings also affect decisions
  • 14. Conative Strategies  Designed to lead more directly to some type of consumer response.  Can be used to support other promotional efforts, such as coupon redemption programs, in-store offers like buy-one-get-one-free.  The 2 main forms are:  Action inducing (suggesting)  Promotional support
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  • 16. Hierarchy of Effects Model Message Strategies Hierarchy of Effects Model Advertising Components Headline Sub-headline Amplification Proof of the claim Action to take
  • 18. Executional Framework  An executional framework is the manner in which an ad appeal is presented.  It is chosen after an advertising appeal has been selected  Animation  Slice-of-life  Dramatization  Testimonial  Authoritative  Demonstration  Fantasy  Informative
  • 19. Animation  Has seen a lot of development in recent years.  Rotoscoping  Clay animation
  • 20. Slice-of-Life  Here, advertisers try to provide solutions to the everyday problems customers and businesses face.  P&G came up with the format back in the 1950s.  A common slice-of-life format has 4 stages:  Encounter  Problem  Interaction  Solution ( Banglalink add – dinbodol)
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  • 22. Dramatization  It is similar to the slice-of-life framework.  However, the intensity of the situation is heightened in this framework.  Make it Big
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  • 25. Testimonials  Especially successful in the B2B and services marketing sectors.  Customer is presented in an ad talking about a positive experience with a product.  It is an effective method for promoting services.  Testimonials enhance company credibility. In such ads, it is the everyday people, often actual customers are the main characters – they are found to be more credible than endorsers and famous individuals.  Example: BTI – our clients speak for us campaign
  • 26. Authoritative  The advertiser tries to convince viewers that a given product is superior to other brands.  Expert authority – dentists, physician, engineer, or chemist talks about the brand’s advantages compared to other brands.  Example: Colgate  May include scientific or survey evidence.
  • 27. Demonstration  It shows how a product works.  Effective way to communicate the attributes of a product to viewers.  Well-suited to television and internet flash  It is difficult to portray it in other media like print.  Demonstrations have been found to be effective for B2B marketing
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  • 29. Fantasy  Such executions are designed to lift the audience beyond the real world to a make-believe experience.  Most common fantasy themes still involve sex, love and romance.  Fantasy is widely used for fragrances and other fashion items.
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  • 34. Informative  Here, information is presented to the audience in a straightforward manner.  Seen commonly in RDCs, rather than in TVC or print – where consumers tend to ignore them.  Consumers who are highly involved in a particular product category pay attention to such ads.  Such ads thus tend to work best for high-involvement situations.
  • 36. Sources and Spokespersons  Selecting the right source and spokesperson to use in an advertisement is a critical decision.  4 types of sources are available to advertisers:  Celebrities – Nokia with Tamim Iqbal  CEOs  Experts – Sunsilk/Persona with Habib, doctors for colgate  Typical persons
  • 38. Matching Source Types and Characteristics  Amitabh Bachchan  Sachin Tendulkar  If there is a match between the product and celebrity, the virtue of such an endorsement increases.  Problems  Brand ambassadors bringing disgrace to the brand  Celebrities endorsing too many products – they lose credibility  People know that the celebrities are paid – they lose credibility
  • 40. Effective Advertising – Key Points  An effective ad requires the joint efforts of the account exec, creative, media planner, and media buyer.  If the ad can break through the clutter – half the battle is won.
  • 41. Key points to keep in mind are:  Visual consistency  Campaign duration  Repeated taglines  Consistent positioning – avoid ambiguity (doubt)  Simplicity  Identifiable selling point  Create an effective flow
  • 42. Beating Ad Clutter  Repetition – it can lead to better brand and ad recall.  Variability theory  Suggests that variable encoding occurs when a consumers sees the same advertisement in different environments. These varied environments increase an ad’s recall and effectiveness by encoding it into the brain through various methods.  Creatives can generate the effect by varying the situational context of a particular ad.  Example: Mastercard ads or Zoo Zoo
  • 43.