2. • Interpersonal Skills
• Organizational Context
• Why Interpersonal Skills
• Interpersonal Skills Model
• 10 Tips to Develop Interpersonal Skills

4. • All about working with other people
• An ability to get along with others while performing the job
• Characteristic traits like
Manners, attitude, courtesy, habits, behavior and
appearance which helps us to communicate and maintain
relationship with others

5. • The organizational context of
how interpersonal skills are
used can be shown by the vast
number of interpersonal
interactions

6. • Take the relationship viewpoint:
– Effective relationships within the
organization
– Effective relationships with suppliers
– Effective relationships with
competitors

7. • Internally
– In Teams
– Across Teams
– Within and between
departments and business units

8. • Externally
– With Suppliers
– With Customers

9. • To gain real competitive advantage through such relationships in
the long term is dependent upon your level of interpersonal skills

10. • To Improve:
 Relationship  Productivity
 Working Environment  All Round Success
 Leadership Skills  Liking by Others

12. Interpersonal
Skills
Personality
Development
Leadership
Skills

13. • While working in groups to
form effective teams
• Socializing at work place
• Presenting your self at work
• Listening & Questioning
• Giving or receiving feedback
• Building & maintaining
relationships

14. • Smile

15. • Be Appreciate

16. • Pay Attention

17. • Practice Active Listening

18. • Bring People Together

19. • Resolve Conflicts

20. • Communicate Clearly

21. • Humor Them

22. • Empathy/See It On Their Side

23. • Don’t Complain (Too much)

24. • Interpersonal Skills
• Organizational Context
• Why Interpersonal Skills
• Interpersonal Skills Model
• 10 Tips to Develop Interpersonal Skills