2. Agenda
• KINSHIP digital Introduction
• InsideView Dynamics Overview
• InsideView Demo
• Other opportunities
3. Company Overview
KINSHIP
digital
is
a
social
media
consultancy
that
specialises
in
understanding,
developing
and
protec9ng
its
clients’
reputa9on,
brands,
businesses
and
people
in
Social
Media.
3
4. Introduction
KINSHIP digital is a social consultancy specialising in
understanding, developing and protecting its clients’ reputation,
brands, businesses and people in Social Media.
We help our clients to:
• Develop a set of proven rules and frameworks for Social success
• Reap measurable, predictable results and significant ROI from their Social activity
• Stay connected to their customers in a way that is both time and budget -efficient
• Gain up-to-the-minute customer insights for increased sales, improved service, faster
product development and more effective marketing
• Listen, understand and act on Social conversations on a large scale
• Harness the power of Social to understand their customers, competitors, and their
market
• Transform their existing operational systems and infrastructure into a differentiated
customer experience
4
5. Services
EXECUTE
OPERATIONALISE THE SOCIAL BUSINESS CENTER OF EXCELLENCE
SOCIAL SOCIAL CUSTOMER DIGITAL
MARKETING
SALES
SERVICE
PR & COMMS
ü Social Marketing ü Sales Insights
ü Rapid Social ü Online Reputation
Insights
Support Response
ü Competitive Management
ü Rapid Social Intelligence
ü Seamless Customer ü Crisis
Marketing Experience
ü Lead Response Management
Response
Centre
ü Peer-to-Peer ü Proactive PR/
ü Social Campaign Crowd-sourced Comms
Tracking
Support
ü Social Event
Management
@Michae1Green"
9. Company Social News
Contacts Connections
Info Networks Alerts
“All in One” Intelligence to
Discover Opportunities & Engage
People.
Right
Person
Right
Time
Right
Message
| SLIDE :9
13. Key Features in Demo
1. Aggregated
company
and
contact
informa9on
from
many
sources
2. Social
Media
and
Social
Profiles/Networking
3. Smart
Tools
• Smart
Agents
–
“alerts”
• Smart
Connec9ons
–
beyond
LinkedIn
• List
Building
• Account/Contact
sync
into
CRM
| SLIDE :13
14. InsideView For Microsoft Dynamics CRM
• Company Info
• Contacts
• Alerts
• Social Media
• Social Networks
• Family Tree
• Competitors
• Sync to CRM
• List building
FREE!
5
minute
Install
Dynamics
Marketplace
Partner
of
the
Year
2011
CRM 2011 and 4.0 | Within Accounts, Leads, Contacts, & Opportunities
17. Daily Watchlist Email Alert
Be the first to know…Watchlists for
prospects, customers, and competitors
| SLIDE :17
18. Contact data, alone, gets you to the door.
InsideView gets you Inside.
u Inside the prospect’s world
u Inside their social networks
u Inside the issues that matter to their business
o Past the gatekeepers
o Past the noise
o Past your competition
19. Key Benefits
• Expert sales preparation (fast and effective)
• Higher win rates
• Faster CRM Adoption
• Reduced spend on multiple data sources
“InsideView
Users
are
more
successful”
CSO Insights, 2011