5 ways to manage your manager, keep your cool and remain assertive.

2. 1 Timing is everything. Work around their schedule if you want their undivided attention.

3. 2 Keep communication flowing. Establish whether they’re a ‘listener’ or a ‘reader’.

4. 3 Understand what motivates them. What are their key goals and priorities?

5. 4 Understand their management style. E.g. if your boss focuses on results, show them anticipated outcomes.

6. 5 Manage expectations. Never agree to the impossible.