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GROW YOUR INBOUND
MARKETING TEAM
Attract, hire, and train your next inbound
marketing rockstar!
@BradVoeller
Channeling Excellence
Brad
Voeller
Founder,
Digital
Creative
Institute
Laszlo
Bock
Senior VP
of People
Operations,
Google
Reid
Hoffman
Founder,
LinkedIn
Two Must Reads!
The Alliance
By Reid Hoffman
Work Rules!
By Laszlo Bock
Rethink Your Talent Strategy
Our Alumni
Our Partner Companies
Rethink Your Talent Strategy
Hire
–  Design your funnel using HubSpot and inbound
marketing principles
Train
–  Develop individual learning plans
Retain
–  Adopt the Alliance Framework
–  Coaching
Hire
Are you Looking for the Right
Talent?
The 3-5 Year Fear
“Without 3-5 years
experience, talent
won’t be productive.”
"By far the least
important attribute we
screen for is whether
someone actually knows
anything about the job
they are taking on.”
Average
Manager
Laszlo
Bock
Who are you looking for?
"We wanted to hire "smart generalists"
rather than experts. We'd prefer hiring
someone who was clever and curious
over someone who actually knew what
he was doing.”
Laszlo Bock
Do you only have a 17%
conïŹdence level in your hires?
Unstructured interviews - 14%;
Years of work experience - 3%;
Predicting success is a
combination of . . .
Structured interviews - 26% (behavioral and situational);
Test of general cognitive ability - 26%;
Reference checks - 7%;
Leadership assessment - 10%;
Strongest Predictor of
Success
Best predictor of how someone will perform on
the job is a work sample test - 29%
How Many Interviews?
“Four interviews were enough to predict
whether or not we should hire someone
with 86 percent conïŹdence.”
Laszlo Bock
Simple but Awesome
Interview Questions
■  What have you been great at?
- How did you work towards that?
- Can you explain how you achieved that?
■  What is the largest audience that has seen your work?
- Have you grown something?
■  What is the most difïŹcult problem you have solved?
■  (ask the team) Would you be sad if this person didn’t work
here?
■  (ask yourself) Does this person increase the average of the
team? 
Create Your Funnel
Recruit Like A Pro
Brilliant recruiters ïŹnd and cultivate talent over
long-periods of time – sometimes over several years.
HubSpot = Power
Recruiting Tool
ĂŒâ€Ż Application Form
ĂŒâ€Ż Lists
ĂŒâ€Ż CertiïŹcation WorkïŹ‚ow (measuring
engagement)
ĂŒâ€Ż Custom Contact Properties
Application Form
Lists
CertiïŹcation WorkïŹ‚ow
Custom Contact Properties
Train
Do you have a an outdated
approach to measuring skills?
Did Your Employee Say This?
It has never been explained to me what each
role entails and what I need to achieve in order
to progress. I have only been told by my
current and past team leader to ‘carry on how
you’re doing,’ which is a compliment. However
it would be better if everyone was given some
sort of document which consists of targets you
need to hit in order to progress in the
company.
“
Survey Respondent
“
Individual Learning Plans
Include:
- Professional
- Personal
Review quarterly
HubSpot Learning Tools
■  HubSpot Academy: Marketing Education
■  Lunch and learns
■  Development opportunities
■  Stretch projects - portfolio
Retain
Employee attrition rate is 63% for
employees 24 and under.
Development is #1 for
Millennial Retention
0% 5% 10% 15% 20% 25%
Greater vacation allowance
Retirement funding
Free private healthcare
Cash bonuses
Flexible working hours
Training and development
Percent indicating job benefit in first place
Onboarding
"New grad hires who didn't understand their job
expectations left Google in their ïŹrst year 5X more often
than those who did." - Laszlo Bock
Discuss:
1.  OKRs
2.  How role impacts business objectives
3.  When performance will be reviewed
4.  How rating will be determined
The Tour of Duty
Framework
‱  Rotational
‱  Transformational
‱  Foundational
“Companies have long [crafted] personalized
roles and career paths for their stars
Yet it is
possible, indeed necessary, to extend this
personalized approach to all employees.”
Reid Hoffman
Tour of Duty
Example Tour of Duty
Tour of Duty Components
Developing the Relationship
Courageous and Honest
Conversations
“We are going to
make you more
marketable in the
labor market in
general.”
“Help me grow and
ïŹ‚ourish, and I’ll
help the company
grow and ïŹ‚ourish.”
Company Talent
Positively InïŹ‚uencing Lives
Dan Tyre, executive at HubSpot,
lead a Saturday workshop for
apprentices on the sales/
marketing alignment.
Former apprentice, now Digital
Creative Fellow, Sam Mills
shares his local review
expertise with new apprentices.
Additional Resources
bit.ly/talent-resources
Download the following:
Inbound Marketing Talent Question Bank
Sample Statement of Alliance
Let’s Talk Talent
bradv@digitalcreativeinstitute.com
DigitalCreativeInstitute.com
@DCITalent
Image Credits
Slide 18: Kronos: https://timewellspent.kronos.com/
2016/07/18/talent-of-tomorrow/
Slide 25: Kronos: https://timewellspent.kronos.com/
2016/08/01/measuring-productivity/
Slide 30: Marketoonist: https://marketoonist.com/
campaigns/all/dun-bradstreet

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How to Hire Top Inbound Marketing Talent

  • 1. GROW YOUR INBOUND MARKETING TEAM Attract, hire, and train your next inbound marketing rockstar! @BradVoeller
  • 3. Two Must Reads! The Alliance By Reid Hoffman Work Rules! By Laszlo Bock
  • 7. Rethink Your Talent Strategy Hire –  Design your funnel using HubSpot and inbound marketing principles Train –  Develop individual learning plans Retain –  Adopt the Alliance Framework –  Coaching
  • 9. Are you Looking for the Right Talent?
  • 10. The 3-5 Year Fear “Without 3-5 years experience, talent won’t be productive.” "By far the least important attribute we screen for is whether someone actually knows anything about the job they are taking on.” Average Manager Laszlo Bock
  • 11. Who are you looking for? "We wanted to hire "smart generalists" rather than experts. We'd prefer hiring someone who was clever and curious over someone who actually knew what he was doing.” Laszlo Bock
  • 12. Do you only have a 17% conïŹdence level in your hires? Unstructured interviews - 14%; Years of work experience - 3%;
  • 13. Predicting success is a combination of . . . Structured interviews - 26% (behavioral and situational); Test of general cognitive ability - 26%; Reference checks - 7%; Leadership assessment - 10%;
  • 14. Strongest Predictor of Success Best predictor of how someone will perform on the job is a work sample test - 29%
  • 15. How Many Interviews? “Four interviews were enough to predict whether or not we should hire someone with 86 percent conïŹdence.” Laszlo Bock
  • 16. Simple but Awesome Interview Questions ■  What have you been great at? - How did you work towards that? - Can you explain how you achieved that? ■  What is the largest audience that has seen your work? - Have you grown something? ■  What is the most difïŹcult problem you have solved? ■  (ask the team) Would you be sad if this person didn’t work here? ■  (ask yourself) Does this person increase the average of the team? 
  • 18. Recruit Like A Pro Brilliant recruiters ïŹnd and cultivate talent over long-periods of time – sometimes over several years.
  • 19. HubSpot = Power Recruiting Tool ĂŒâ€Ż Application Form ĂŒâ€Ż Lists ĂŒâ€Ż CertiïŹcation WorkïŹ‚ow (measuring engagement) ĂŒâ€Ż Custom Contact Properties
  • 21. Lists
  • 24. Train
  • 25. Do you have a an outdated approach to measuring skills?
  • 26. Did Your Employee Say This? It has never been explained to me what each role entails and what I need to achieve in order to progress. I have only been told by my current and past team leader to ‘carry on how you’re doing,’ which is a compliment. However it would be better if everyone was given some sort of document which consists of targets you need to hit in order to progress in the company. “ Survey Respondent “
  • 27. Individual Learning Plans Include: - Professional - Personal Review quarterly
  • 28. HubSpot Learning Tools ■  HubSpot Academy: Marketing Education ■  Lunch and learns ■  Development opportunities ■  Stretch projects - portfolio
  • 30. Employee attrition rate is 63% for employees 24 and under.
  • 31. Development is #1 for Millennial Retention 0% 5% 10% 15% 20% 25% Greater vacation allowance Retirement funding Free private healthcare Cash bonuses Flexible working hours Training and development Percent indicating job benefit in first place
  • 32. Onboarding "New grad hires who didn't understand their job expectations left Google in their ïŹrst year 5X more often than those who did." - Laszlo Bock Discuss: 1.  OKRs 2.  How role impacts business objectives 3.  When performance will be reviewed 4.  How rating will be determined
  • 33. The Tour of Duty Framework ‱  Rotational ‱  Transformational ‱  Foundational
  • 34. “Companies have long [crafted] personalized roles and career paths for their stars
Yet it is possible, indeed necessary, to extend this personalized approach to all employees.” Reid Hoffman
  • 37. Tour of Duty Components
  • 39. Courageous and Honest Conversations “We are going to make you more marketable in the labor market in general.” “Help me grow and ïŹ‚ourish, and I’ll help the company grow and ïŹ‚ourish.” Company Talent
  • 40. Positively InïŹ‚uencing Lives Dan Tyre, executive at HubSpot, lead a Saturday workshop for apprentices on the sales/ marketing alignment. Former apprentice, now Digital Creative Fellow, Sam Mills shares his local review expertise with new apprentices.
  • 41. Additional Resources bit.ly/talent-resources Download the following: Inbound Marketing Talent Question Bank Sample Statement of Alliance
  • 43. Image Credits Slide 18: Kronos: https://timewellspent.kronos.com/ 2016/07/18/talent-of-tomorrow/ Slide 25: Kronos: https://timewellspent.kronos.com/ 2016/08/01/measuring-productivity/ Slide 30: Marketoonist: https://marketoonist.com/ campaigns/all/dun-bradstreet