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Activating Your YouTube 
                                       Audience
                                       Fintan Gillespie
                                       Industry Manager – Google
                                       fintan@google.com
                                            “Fintan Gillespie”
                                                                   YouTube Confidential and Proprietary

YouTube Confidential and Proprietary
Why Online Video?




                    YouTube Confidential and Proprietary
Video                                                                                             5%
                                                                                                          8%
        is the biggest growth driver
        of Mobile Internet Traffic                                                                       18%




                                                                                                         69%




             2008               2009               2010E           2011E      2012E     2013E          2014E

                                                       Video       Web/Data    P2P    VoIP
Source: Mary Meeker / Morgan Stanley Global Internet report 2010                                YouTube Confidential and Proprietary
Because your customers are watching it in the UK

         Each month in the UK


         35         Million people
                    watch online videos



         85         % reach of the
                    online population



            6       Billion videos are
                    being watched



                    hours of online
         17         video per person




Source: ComsCore Nov 2010, eMarketer Dec 2010, Cisco 2009   YouTube Confidential and Proprietary
Because Engaging Content
       Appeals to Our Emotions
       Emotional St t i Provoke Action
       E ti    l Strategies P k A ti




Source: IPA Data Mine 2007               YouTube Confidential and Proprietary
Because it works on all devices




                                  YouTube Confidential and Proprietary
Why YouTube?




               YouTube Confidential and Proprietary
YouTube is the

Nr 1 destination f video
                 for


                       Over 3 billion
                    video watched daily


                  48 hours of content
                  uploaded every minute


                   Over 500 million
                         monthly users
                            YouTube Confidential and Proprietary
YouTube is the natural place for your video content

                                          Easy discovery
                                    Indexed by Google and YouTube
                                      search to promote discovery
 Free and open                                                                    Easy distribution
 Users want to find and see your                                              Easy distribution and sharing
 videos. YouTube doesn’t require                                            options across social networks,
 users to have a login to watch
                   g                                                                   embedded sites etc.




  Centralised hosting                                                         Effective marketing
  Creative options for channels                                                  Effective advertising and
  and video organisation                                                         promotional programmes

                                     Centralised reporting
                                   Full reporting suite for all views and
                                       interactions available free in
                                             YouTube Insight
                                                                                          YouTube Confidential and Proprietary
YouTube videos reach more people than any
other video provider in the UK

             30                                                                         30              Million monthly unique
                                                                                                        viewers of YouTube videos



                                                                                        84              % reach of all online
                                                                                                        video viewers



                                                                                        4.7             hours are spent watching YouTube
                                                                                                        videos per viewer per month


                                                                                        92              videos watched per viewer
                                                                                                         id
                                                                                                        per month
                                                                                                                  t h d     i




                                       4.4                        3.9                         3.2                        2.9                        2.8

         YouTube                   BBC IPlayer          ITV Sites (incl. player)         Dailymotion          Sky Sites (incl. player) Channel4 (incl player)


                                                              Unique video viewers (in millions)


Source: C S
S       ComScore UK D 2010
                  UK, Dec
Please note: ComScore measures the actual streaming activity taking place within YouTube’s video players, this also includes videos embedded outside of
                                                                                                                                     YouTube Confidential and Proprietary
YouTube.com (e.g. on Facebook profiles). In comparison, Nielsen only measures Unique Visitors to YouTube, embedded video views are not included.
YouTube is relevant to all demographics

  GENDER BREAKDOWN                                         SOCIAL BREAKDOWN               AGE BREAKDOWN

                                                                               Under 18          13%               87% of all
                                                                                                                   YouTube
                                                                                                                   users are
                                                                                18 - 24          13%               over 18!


 Female                        Male                        C2DE         ABC1
                                                                                25 - 34                   19%
 47%                           53%                         39%          61%

                                                                                35 - 49                                   28%


                                                                                   50+                                  27%




                                                                                                  YouTube Confidential and Proprietary
Source: Nielsen UK, Nov 2010 , % by Unique Users (18.5M)
Cross platform viewing
already accounts for

35% of TV
consumption




   Source: Comscore December 2009   YouTube Confidential and Proprietary
Youtube Provides Additional Reach
Target Audience: 15-34 year olds
Client: Cadbury
Budget Mix: YouTube 4% , TV 96%




                                                                       23.7% additional
                                                                       YouTube reach


                                         Television
                                         46.1% reach   34.5% reach




YouTube Ad Format: Promoted Videos
Source: UK Media Efficiency Panel 2010                               YouTube Confidential and Proprietary
Light TV viewers are online

                       60

                                                                               Daily Reach
                                                               of light TV viewers (l
                                                                f li ht     i      (less th 16h of TV per week)
                                                                                         than 16hrs f        k)
                       50

                                    Breakfast            Coffee             Daytime                 Pre Peak        Early Peak   Late Peak    Post Peak

                       40



                       30
    Daily reach in %
              h




                       20



                       10                                                                                                                                Online
                                                                                                                                                    TV
                        0
                            6   7       8       9   10    11      12   13      14      15    16       17       18   19     20    21   22       23       0      0-5
                                                                                                                                                               am
                                                                                      Time of Day



Source: YouTube Media Consumption Study
Light TV Viewers = 0-16 hrs TV per week, n=213                                                                                               YouTube Confidential and Proprietary
YouTube is part of your social conversation

                       More than 400 tweets per minute contain a YouTube link,
              and over 150 years worth of YouTube video is watched on Facebook every day!




Source: YouTube Blog,
Jan 2011, global                                                            YouTube Confidential and Proprietary
YouTube for Non-Profits Program




                           YouTube Confidential and Proprietary
YouTube Confidential and Proprietary
Youtube for Non-Profits Benefits


            Youtube Channel Upgrade
                             pg
            Call-To-Action Overlay
            Custom Thumbnails
            External Annotations
            Up 15 Minute Vid U l d
            U to 1 Mi    Video Uploads
            Videos Featured on Platform

                                      YouTube Confidential and Proprietary



                                                                1
                                                                8
The YouTube Non-Profit Channel


OVERVIEW

• Branded image map banner can link to
  various parts of your website.
• Videos Can be up to 15 minutes in Length
                    p                  g
• Featured Video Autoplays at Start.
• Vanity Url


UK EXAMPLES

Youtube.com/OxfamGreatBritain

Youtube.com/FriendsoftheEarth

Youtube.com/user/WaterAid

Youtube.com/missingpeople




                                             YouTube Confidential and Proprietary
YouTube Watch Page – Call to Action Overlays


OVERVIEW

• Give your videos extra interactivity with Call
  to Action Overlays

•O l
 Overlays appear i th video as a pop
                   in the id
 up hyperlink with your text



BEST PRACTICE

• Use Call to Action Overlays to click
 through to your Brand Channel,
 Donation Page or other Social Media
 Platforms.

• Deeplink Annotations to donation
 pages specific to the video’s content




                                                   YouTube Confidential and Proprietary
External Annotations – Perfect for Direct Response


OVERVIEW

• You can add video annotations to any
  video, in any place on the screen, at any
  time during the video
• F nonprofits, annotations h
  For          fit      t ti  have th ability
                                     the bilit
  to link to an external site
• Annotations appear on embedded videos
• To add an annotation, go to “My Account,”
  then “Edit Video” and select the
  “Annotations” tab at the top of the page

BEST PRACTICE

• Use External Annotations to drive
 online donations or engagement with
 other Social Media Platforms.




                                                 YouTube Confidential and Proprietary
Case Study: Beatbullying, Over 2 Million Views




                                          YouTube Confidential and Proprietary



                                                                    2
                                                                    2
Building Your Youtube Presence




                           YouTube Confidential and Proprietary
Getting Started – Video Creation
      g

BEST PRACTICES

Keep it Short
The average length of a video watched on
YouTube is 3.8min
For the best user engagement, make your
video less than 5 min
                  min.

Give Camera to Volunteers
Encourage volunteers to record video
blogs and realtime updates from the field.
   g                p
Eg: Oxfam

React Fast
Have emergency protocols in place and
upload content as events happen.
  l d     t t         t h

Partner Up
Find other organisations on YouTube who
complement your mission and work
     l      t       i i      d   k
together to promote each other.
Eg: ShowRacismTheRedCard



                                             YouTube Confidential and Proprietary
Be Creative - Customise Your Channel

DESCRIPTION
Your Channel is the home for your
videos on Youtube. Take some time to
get the look and feel right.



BEST PRACTICES

Make Playlists
Organise your Videos into Playlists,
select Favourite Videos.
Eg: Oxfam

Choose Top Video
Choose your top video wisely and
update this video regularly to keep it
fresh.

Utilise Y
Utili Your Header
           H d
Add Banners, Backgrounds and
Embedded HTML links in your header to
drive views across your other online
portals.
portals Eg: AmnestyInternational
                                         YouTube Confidential and Proprietary
Build a Community around your Channel

BEST PRACTICES

Direct Dialogue
Make Videos that create a dialogue about
your work and what you’re trying to
achieve. Eg: itgetsbetterproject

Tell Serial Stories
Engage viewers with a series of videos
around a specific theme to encourage
subscriptions. Eg: WaterAid Glastonbury

Respond to Current Events
Address relevant news stories by posting
videos that explain your position.

Create Thank You Videos
Thank those who donate with via
embedded videos in emails and thank you
pages.
pages Eg: Concern Worldwide

Use Endorsements
Whether they’re from celebrities or people
you’ve had an effect on. Eg: BeatBullying

                                             YouTube Confidential and Proprietary
Network and Distribute

 BEST PRACTICES

Tag and Title Well
Youtube is the second largest search engine.
Tag and title your video with relevant
keywords to make it findable on Youtube.

Embed
Broadcast your videos by embedding them
on your website and other digital platforms

Click “Subscribe”
Subscribe to other Non-Profit Channels to
stay up to date on their content. They may
return the favour

Engage and Interact
Draw attention to your work by interacting
with both allies and adversaries on Youtube

Make Web Traffic a Two-Way Street
Use the Channel Masthead to drive users
back to your website and link to your
Youtube Channel from your website.
Eg: ActionAid Blog
                                               YouTube Confidential and Proprietary
Keep a consistent brand message across all your online
platforms & adapt to ongoing marketing initiatives
                 Make sure the branding and design of your channel
         is aligned with your official brand positioning or campaign theme
                                                                     theme.



      Website                         YouTube                          facebook




                                                                        YouTube Confidential and Proprietary
Think outside the box
                       Use the full YouTube potential.
           Be creative and find new ways of engaging your viewers!




                                                                 YouTube Confidential and Proprietary
Cost-Effective Youtube Ads
C t Eff ti Y t b Ad
What are commercial advertisers using on Youtube




                                               YouTube Confidential and Proprietary
YouTube Search Page - Promoted Videos

AD FORMATS
• Promoted Videos
• Can also run on a watch page


OVERVIEW
• Be there when users are searching,
  browsing, discovering, looking for new
  content
• YouTube is the #2 search engine globally
• Drives video views at scale
• Drives participation in engagement
  programs (contests)
• Improves organic placement of videos
• Low CPCs

TARGETING
Keyword targeting

AD SPECS
External ad specs here

                                             YouTube Confidential and Proprietary
Skippable Pre Roll – An Industry First
   pp                          y


 Skippables are 75% More Engaging
 than Prerolls.

 With Skippable Pre Roll ads you only pay
 for what you care most, people actually
 watching your ads.

 Advertisers are only charged when:

 • viewer choose to see the ad
   completely (ad is less than 30”)

 • after 30” (if ad is longer)

 • viewer clicks the ad
   ( or whichever comes first)




 Source: Doublecklick Benchmark Report. 2009   YouTube Confidential and Proprietary
Final Note…
Measure success and
analyze your viewers




      YouTube Insights   Google Analytics


                                   Google Confidential and Proprietary   33
Thank You!
                                       Youtube.co.uk/nonprofits

                                       fintan@google.com
                                                      YouTube Confidential and Proprietary

YouTube Confidential and Proprietary

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Youtube iof conf

  • 1. Activating Your YouTube  Audience Fintan Gillespie Industry Manager – Google fintan@google.com “Fintan Gillespie” YouTube Confidential and Proprietary YouTube Confidential and Proprietary
  • 2. Why Online Video? YouTube Confidential and Proprietary
  • 3. Video 5% 8% is the biggest growth driver of Mobile Internet Traffic 18% 69% 2008 2009 2010E 2011E 2012E 2013E 2014E Video Web/Data P2P VoIP Source: Mary Meeker / Morgan Stanley Global Internet report 2010 YouTube Confidential and Proprietary
  • 4. Because your customers are watching it in the UK Each month in the UK 35 Million people watch online videos 85 % reach of the online population 6 Billion videos are being watched hours of online 17 video per person Source: ComsCore Nov 2010, eMarketer Dec 2010, Cisco 2009 YouTube Confidential and Proprietary
  • 5. Because Engaging Content Appeals to Our Emotions Emotional St t i Provoke Action E ti l Strategies P k A ti Source: IPA Data Mine 2007 YouTube Confidential and Proprietary
  • 6. Because it works on all devices YouTube Confidential and Proprietary
  • 7. Why YouTube? YouTube Confidential and Proprietary
  • 8. YouTube is the Nr 1 destination f video for Over 3 billion video watched daily 48 hours of content uploaded every minute Over 500 million monthly users YouTube Confidential and Proprietary
  • 9. YouTube is the natural place for your video content Easy discovery Indexed by Google and YouTube search to promote discovery Free and open Easy distribution Users want to find and see your Easy distribution and sharing videos. YouTube doesn’t require options across social networks, users to have a login to watch g embedded sites etc. Centralised hosting Effective marketing Creative options for channels Effective advertising and and video organisation promotional programmes Centralised reporting Full reporting suite for all views and interactions available free in YouTube Insight YouTube Confidential and Proprietary
  • 10. YouTube videos reach more people than any other video provider in the UK 30 30 Million monthly unique viewers of YouTube videos 84 % reach of all online video viewers 4.7 hours are spent watching YouTube videos per viewer per month 92 videos watched per viewer id per month t h d i 4.4 3.9 3.2 2.9 2.8 YouTube BBC IPlayer ITV Sites (incl. player) Dailymotion Sky Sites (incl. player) Channel4 (incl player) Unique video viewers (in millions) Source: C S S ComScore UK D 2010 UK, Dec Please note: ComScore measures the actual streaming activity taking place within YouTube’s video players, this also includes videos embedded outside of YouTube Confidential and Proprietary YouTube.com (e.g. on Facebook profiles). In comparison, Nielsen only measures Unique Visitors to YouTube, embedded video views are not included.
  • 11. YouTube is relevant to all demographics GENDER BREAKDOWN SOCIAL BREAKDOWN AGE BREAKDOWN Under 18 13% 87% of all YouTube users are 18 - 24 13% over 18! Female Male C2DE ABC1 25 - 34 19% 47% 53% 39% 61% 35 - 49 28% 50+ 27% YouTube Confidential and Proprietary Source: Nielsen UK, Nov 2010 , % by Unique Users (18.5M)
  • 12. Cross platform viewing already accounts for 35% of TV consumption Source: Comscore December 2009 YouTube Confidential and Proprietary
  • 13. Youtube Provides Additional Reach Target Audience: 15-34 year olds Client: Cadbury Budget Mix: YouTube 4% , TV 96% 23.7% additional YouTube reach Television 46.1% reach 34.5% reach YouTube Ad Format: Promoted Videos Source: UK Media Efficiency Panel 2010 YouTube Confidential and Proprietary
  • 14. Light TV viewers are online 60 Daily Reach of light TV viewers (l f li ht i (less th 16h of TV per week) than 16hrs f k) 50 Breakfast Coffee Daytime Pre Peak Early Peak Late Peak Post Peak 40 30 Daily reach in % h 20 10 Online TV 0 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 0-5 am Time of Day Source: YouTube Media Consumption Study Light TV Viewers = 0-16 hrs TV per week, n=213 YouTube Confidential and Proprietary
  • 15. YouTube is part of your social conversation More than 400 tweets per minute contain a YouTube link, and over 150 years worth of YouTube video is watched on Facebook every day! Source: YouTube Blog, Jan 2011, global YouTube Confidential and Proprietary
  • 16. YouTube for Non-Profits Program YouTube Confidential and Proprietary
  • 18. Youtube for Non-Profits Benefits Youtube Channel Upgrade pg Call-To-Action Overlay Custom Thumbnails External Annotations Up 15 Minute Vid U l d U to 1 Mi Video Uploads Videos Featured on Platform YouTube Confidential and Proprietary 1 8
  • 19. The YouTube Non-Profit Channel OVERVIEW • Branded image map banner can link to various parts of your website. • Videos Can be up to 15 minutes in Length p g • Featured Video Autoplays at Start. • Vanity Url UK EXAMPLES Youtube.com/OxfamGreatBritain Youtube.com/FriendsoftheEarth Youtube.com/user/WaterAid Youtube.com/missingpeople YouTube Confidential and Proprietary
  • 20. YouTube Watch Page – Call to Action Overlays OVERVIEW • Give your videos extra interactivity with Call to Action Overlays •O l Overlays appear i th video as a pop in the id up hyperlink with your text BEST PRACTICE • Use Call to Action Overlays to click through to your Brand Channel, Donation Page or other Social Media Platforms. • Deeplink Annotations to donation pages specific to the video’s content YouTube Confidential and Proprietary
  • 21. External Annotations – Perfect for Direct Response OVERVIEW • You can add video annotations to any video, in any place on the screen, at any time during the video • F nonprofits, annotations h For fit t ti have th ability the bilit to link to an external site • Annotations appear on embedded videos • To add an annotation, go to “My Account,” then “Edit Video” and select the “Annotations” tab at the top of the page BEST PRACTICE • Use External Annotations to drive online donations or engagement with other Social Media Platforms. YouTube Confidential and Proprietary
  • 22. Case Study: Beatbullying, Over 2 Million Views YouTube Confidential and Proprietary 2 2
  • 23. Building Your Youtube Presence YouTube Confidential and Proprietary
  • 24. Getting Started – Video Creation g BEST PRACTICES Keep it Short The average length of a video watched on YouTube is 3.8min For the best user engagement, make your video less than 5 min min. Give Camera to Volunteers Encourage volunteers to record video blogs and realtime updates from the field. g p Eg: Oxfam React Fast Have emergency protocols in place and upload content as events happen. l d t t t h Partner Up Find other organisations on YouTube who complement your mission and work l t i i d k together to promote each other. Eg: ShowRacismTheRedCard YouTube Confidential and Proprietary
  • 25. Be Creative - Customise Your Channel DESCRIPTION Your Channel is the home for your videos on Youtube. Take some time to get the look and feel right. BEST PRACTICES Make Playlists Organise your Videos into Playlists, select Favourite Videos. Eg: Oxfam Choose Top Video Choose your top video wisely and update this video regularly to keep it fresh. Utilise Y Utili Your Header H d Add Banners, Backgrounds and Embedded HTML links in your header to drive views across your other online portals. portals Eg: AmnestyInternational YouTube Confidential and Proprietary
  • 26. Build a Community around your Channel BEST PRACTICES Direct Dialogue Make Videos that create a dialogue about your work and what you’re trying to achieve. Eg: itgetsbetterproject Tell Serial Stories Engage viewers with a series of videos around a specific theme to encourage subscriptions. Eg: WaterAid Glastonbury Respond to Current Events Address relevant news stories by posting videos that explain your position. Create Thank You Videos Thank those who donate with via embedded videos in emails and thank you pages. pages Eg: Concern Worldwide Use Endorsements Whether they’re from celebrities or people you’ve had an effect on. Eg: BeatBullying YouTube Confidential and Proprietary
  • 27. Network and Distribute BEST PRACTICES Tag and Title Well Youtube is the second largest search engine. Tag and title your video with relevant keywords to make it findable on Youtube. Embed Broadcast your videos by embedding them on your website and other digital platforms Click “Subscribe” Subscribe to other Non-Profit Channels to stay up to date on their content. They may return the favour Engage and Interact Draw attention to your work by interacting with both allies and adversaries on Youtube Make Web Traffic a Two-Way Street Use the Channel Masthead to drive users back to your website and link to your Youtube Channel from your website. Eg: ActionAid Blog YouTube Confidential and Proprietary
  • 28. Keep a consistent brand message across all your online platforms & adapt to ongoing marketing initiatives Make sure the branding and design of your channel is aligned with your official brand positioning or campaign theme theme. Website YouTube facebook YouTube Confidential and Proprietary
  • 29. Think outside the box Use the full YouTube potential. Be creative and find new ways of engaging your viewers! YouTube Confidential and Proprietary
  • 30. Cost-Effective Youtube Ads C t Eff ti Y t b Ad What are commercial advertisers using on Youtube YouTube Confidential and Proprietary
  • 31. YouTube Search Page - Promoted Videos AD FORMATS • Promoted Videos • Can also run on a watch page OVERVIEW • Be there when users are searching, browsing, discovering, looking for new content • YouTube is the #2 search engine globally • Drives video views at scale • Drives participation in engagement programs (contests) • Improves organic placement of videos • Low CPCs TARGETING Keyword targeting AD SPECS External ad specs here YouTube Confidential and Proprietary
  • 32. Skippable Pre Roll – An Industry First pp y Skippables are 75% More Engaging than Prerolls. With Skippable Pre Roll ads you only pay for what you care most, people actually watching your ads. Advertisers are only charged when: • viewer choose to see the ad completely (ad is less than 30”) • after 30” (if ad is longer) • viewer clicks the ad ( or whichever comes first) Source: Doublecklick Benchmark Report. 2009 YouTube Confidential and Proprietary
  • 33. Final Note… Measure success and analyze your viewers YouTube Insights Google Analytics Google Confidential and Proprietary 33
  • 34. Thank You! Youtube.co.uk/nonprofits fintan@google.com YouTube Confidential and Proprietary YouTube Confidential and Proprietary