Presentation on payment reform and changing models given at 2016 Ziegler National Senior Living CFO Workshop, April 6-8, 2016 at The Sheraton New Orleans Hotel.
3. www.archwayhealth.com
Archway Health – Making Bundled Payment Simple
3
Unique team of healthcare operators, big data analysts, tech developers
We are a Convener in the CMS BPCI program & we support other BPCI Conveners
Currently working with over 50 providers of all types (Hospital, Physicians
Groups, SNFs, HHAs) to manage their bundled payments programs.
Built a comprehensive bundled payment platform including: Patient Tracking, Web-based
Claims Data Analytics, Advisory Services, Preferred Provider Networks & Risk Sharing
Focus
To Partner with providers &
payors to execute bundle
payment programs
Mission
To fix healthcare through
payment reform
4. www.archwayhealth.com
Payment Reform Update
• CMS Better, Smarter, Healthier Initiative
• 50% of Medicare spending moving into alternative payment
models by 2018
• Focus on ACO’s and Bundled Payment programs
• Over $350 billion in Medicare spending
• CMS is also encouraging private purchasers to participate
• Group of Major employers & insurers commit to shifting
75% of their purchasing to alternative models by 2020
• Anthem Blue Cross shifting $38 billion to value based
purchasing
4
Medicare is leading the way toward payment reform.
5. www.archwayhealth.com
Payment Reform Update
Alternative
Payment Programs
Overview Programs # of Participants
Medicare ACO’s • Global cap
• PCP attribution
• Shared Savings
• Pioneer
• Next Gen
• 333
• 19
• 21
Medicare Bundled
Payment
• Acute care focused
• Episodic
management
• BPCI
• CJR
• OCM
• 1,520
• 800
• 100
Commercial
Initiatives
• Generally smaller
programs
• Regional variation
• Growing
• Mostly global cap
• Bundles emerging
• 132 plans w/ ACO
contracts
• @40 plans with
bundle contracts
5
Payment Reform Activity
There are a myriad of ACO and bundled payment programs being implemented across the country.
6. www.archwayhealth.com
Payment Reform Update
6
Fee-for-Service
Pay-for-Performance
Select Bundles
Global Cap
Global Cap + Bundles
Provider Driven
Demand
Consumer Driven
Demand
Specialist engagement & accountability, driven by bundled payment initiatives, have the potential to
reduce trend even further within traditional global cap programs.
Shared Savings
Bundle-Driven PPO
Payment Reform Value Progression
7. www.archwayhealth.com
Payment Reform Update
7
Orthopedics
Hip & Knee
Replacement
Spine Procedures Sports Procedures
Urology TURPs Bladder Surgery UTI
Obstetrics Normal Deliveries High Risk Deliveries Neonates
Gastroenterology Endoscopy Bowel Obstruction Cholecystectomy
Cardiology AMI CABG/PTCA CHF
Cancer Breast Lung Colorectal
Chronic Care Diabetes COPD CHF
Bundled Specialty Services
The majority of healthcare costs are controlled by specialists and downstream providers.
• Primary Care Services • Population Health
• Wellness Management • Referral Management
Accountable Care Organization
Un-Bundled
Specialty Care
High Cost Outliers Catastrophic
Events
Out of Network
Care
Other Services
60-70% of the
premium dollar
8. www.archwayhealth.com
Bundled Payment Overview
8
Bundled payment programs create unique new opportunities for specialists, acute and post-acute
care providers to benefit from improved care transition and coordination efforts.
• Providers responsible for the full
episode of care
• Episode prices established up front
• Meet episode specific quality metrics
• Coordinate care along the continuum
• Track patient progress
• Respond to “red alerts” when patient
has complications
• Opportunity to access new revenue
sources
Provider as Healthcare “General Contractor”
9. www.archwayhealth.com 9
Major Joint Replacement (DRG470)
Bundle Price Benchmarking
90 Day Episode
$9,400
We often see significant variation in the cost of a bundle across providers, clinical conditions and regions.
$8,400
$7,800
$-
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
$35,000
$40,000
DME
LTCH
IRF
SNF
HHA
Readmission
Out-patient
Part B
Index Hospital
Bundled Payment Overview - Searching for the Best
10. www.archwayhealth.com dterry@archwayha.com 10
Enhances long term relationship with patients
Significantly increase net revenue per Major Joint Case
Increase Net Revenue
Opportunity to enhance physician alignment & loyalty
Enhance Physician Alignment
Low risk way to prepare for other alternative payment initiatives
Low Risk
Facilitates development of a network of preferred post-acute provides
Network Development
Increase Patient Satisfaction
Bundled Payment Overview
Provider Strategic Alignment
There are a number of strategic benefits for providers to participate in bundled payment programs.
11. www.archwayhealth.com 11
Archway has simplified the bundled payment management process into 6 key steps.
6 Keys to Bundled Payment Success
1 Opportunity Assessment
2 Preferred Provider Network Development
3 Simple Care Management Process
4 Real Time Patient Tracking
5 Claims Data Analytics
6 Integrated Performance Dashboard
6 Steps to Success in Bundled Payment
12. www.archwayhealth.com
Step 1: Opportunity Assessment
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Provider Benchmark Analysis
Benchmarking analysis helps identify all types of opportunities for improvement.
14. www.archwayhealth.com 14
We combine cost, quality, and discharge planner information to develop a preferred provider network.
90 day Hospital-Initiated Bundles from 1/1/2014 - 12/31/2014
0.40 0.40 0.10 0.10
Facility
Episode
Volume
LOS Score
Readmit
Score
Facility Cost
Score
Episode
Cost Score
Overall Star
Rating
Collaboration Total Score
LAKE VIEW REHABILITATION & NURSING
CENTER 120 0.74 0.46 0.73 0.85 2 2 0.64
OCEAN VIEW REHABILITATION & NURSING
CENTER 123 0.69 0.80 0.75 0.87 3 1 0.76
MOUNTAIN VIEW REHABILITATION &
NURSING CENTER 135 0.67 1.02 0.58 0.77 3 3 0.81
FOREST VIEW REHABILITATION & NURSING
CENTER 147 0.84 0.87 0.85 0.93 4 3 0.86
CITY VIEW REHABILITATION & NURSING
CENTER 137 1.14 0.55 1.15 0.93 4 2 0.89
ELMSTREET REHABILITATION & NURSING
CENTER 150 1.41 0.57 1.22 0.94 3 2 0.92
OAK STREET REHABILITATION & NURSING
CENTER 140 1.03 0.85 1.04 1.05 5 5 0.96
MAIN STREET REHABILITATION & NURSING
CENTER 112 0.80 1.19 0.72 1.22 5 5 0.99
Score Weight
Example Hospital - Skilled Nursing Facility Analysis
Step 2: Preferred Provider Network
Preferred Provider Network Development
15. www.archwayhealth.com
1. Where are my patients today?
2. Are they on track with their care plan?
3. Are we on budget?
4. Do we need to intervene to help the patient get back on
track or change the care plan?
Step 4: Real Time Patient Tracking
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BPCI program management is simple if risk bearing providers can answer the following 4 questions.
16.
17. www.archwayhealth.com
Step 4: Real Time Patient Tracking
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10 Second Updates
The Carelink dashboard is populated by 10 second updates from downstream providers and family
caregivers.
19. www.archwayhealth.com
Benefits for AL & IL Facilities
Occupancy
• Additional referrals from :
• Hospital/ACO discharge planners
• Inclusion on provider of choice LTC list
Length Of Stay
Family & Resident
Satisfaction
Differentiation/Bra
nd
Pricing Power
• Increased focused on care management and improving chronic
disease management reduces movement to higher acuity settings
• Ability to command a market premium due to increased facility
demand, better quality of care and outcomes, and resident and
family satisfaction
• Recognition by acute providers, community, other key influencers
as a premier provider
• Development as a forward thinking, innovative long term care
provider
• Increased communication and visibility on resident’s care, health
and wellness
• Focus on improving depression, isolation, chronic condition
symptom management
There are a number of ways for senior living facilities to benefit through participating in risk programs.
20. www.archwayhealth.com
Case Studies – CCRC Led Bundled Payment Network
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• Offer post-acute care management to risk bearing ACO’s
• Increase market share through preferred provider relationships
• Walk the walk – “We’re taking risk too”
• Earn gainshare revenue
• Learn & build infrastructure
• Recruited network leadership team
• Growing the network
• Building preferred partnerships with BPCI/ CJR hospitals & ACO’s
• $100,000+ gains in first quarter
Goals &
Approach
• Network of 12 SNFs and 1 HHA in BPCI program
• Led by 2 large CCRC participants
• Full post-acute continuum coverage
• Very active alternative payment market
• Strong central leadership & vision
Program
Description
Results So
Far
21. www.archwayhealth.com
Case Studies – Model 2 PHO
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• Develop specialist driven risk program
• Earn referrals from risk bearing, PCP driven ACO’s
• Develop specialty focused compensation model
• Earn gainshare revenue
• Learn, build infrastructure, access data
• Developed preferred SNF network – from 32 down to 9
• Super sophisticated data team
• Case management team moving outside hospital
• 7 figure gains in first quarter
• Developing commercial program
Goals &
Approach
• Program led by Physician – Hospital Organization (PHO)
• Specialty driven system – small PCP network
• Large program - 3,000 bundled patients per year
• Ortho surgeons, Hospitalists key participants
• Strong case management team
Program
Description
Results So
Far
22. www.archwayhealth.com
Case Studies – Orthopedic Surgeon Program
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• Control the care of their patients
• Stay engaged from pre-op until the patient is home & well
• Improve outcomes
• Earn gainshare revenue
• Develop commercial bundles
• Improved patient satisfaction
• Initiated pre-surg home visits
• 70% reduction in SNF days
• Reduction in readmits
• $2,000 - $4,000 in new revenue per case
• Developing commercial joint bundle
Goals &
Approach
• Surgeon initiated bundles
• Major joint replacement only
• Focused on reducing SNF stays and days
• Some readmission opportunity
• Physicians taking majority of the upside & the risk
Program
Description
Results So
Far
23. www.archwayhealth.com
• Market Assessment – how much risk activity is there?
• Opportunity Assessment – where do we stand?
• Be proactive – approach big risk bearing providers
• Stand out
• Better data
• Better performance
• Great Communication
• Patient tracking
Getting Started
23
Key steps to getting started in a bundled payment program.
25. www.archwayhealth.com
Bundle Payment Initiatives Market Size Key Participants*
Bundled Payment for Care
Improvement (BPCI) - CMS
• 6,700 applicants
• 1,520 participants
• $8-10B of healthcare spend*
• 720 Skilled Nursing facilities
• 410 Hospitals
• 180 Hospitalists groups
• 100 Orthopedic groups
• 100 Home Health Agencies
Oncology Care Model (OCM)
- CMS
• 125 applicants
• $2B in HC spend*
• Oncology groups
• Hospital systems w/Cancer services
Comprehensive Care for
Joint Replacement (CCJR) -
CMS
• 800 Hospitals
• $3B in HC spend*
• All Hospitals in 67 MSAs
State Programs • Hundreds of Millions • States: OH, TN, AK
• Specialties: Ortho, OB, Geriatrics
Commercial Market • Billions • Self-Insured Employers
• Health Plans
• ACOs
• Unions
* Estimated based on publicly available information
Bundled Payment Overview
CMS Better, Smarter, Healthier Initiative
• $300B of Medicare spend in alternative payment models by 2018
• Also encouraging commercial plans to participate
Medicare is pushing aggressively toward new payment models, with bundled payment playing a key role.
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26. www.archwayhealth.com
Bundled Payment Overview
26
1. Provider case management teams can and want to do this
• Don’t outsource care management
2. Collaborate closely with preferred providers
3. Real time patient information is essential
• Don’t wait for interoperability
4. Integrate care management & claims data to track performance
• Don’t wait for claims data run out
5. Don’t overpay for risk protection
• CMS provides some of this for free
6. Keep it simple
Bundled Payment Principles for Providers
At Archway we have developed a number of principles for how we like to approach bundled payment
programs and tools in partnership with providers.
27. www.archwayhealth.com dterry@archwayha.com 27
Dashboard Screen
Shows highlights of your overall
program, including
1) Overall cost breakdown
2) Total Program Summary
3) Length of Stay Trend for SNFs
*Sample data shown
Easy one-click
access to all
reports
Keys to Success - 5. Claims Data Analytics
Archway Analytics provides access to detailed claims data reporting via the web.
Web-Enabled Claims Data Analytics
28. www.archwayhealth.com dterry@archwayha.com
Keys to Success – 1. Opportunity Assessment
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Financial Performance Estimates
Hospital
Annual
Historical
Volume
Program
Size ($M)
Estimated CJR
Price
Historical
Hospital
Cost Status Quo
Vs MSA
Benchmark
Vs Archway Best
Practice
A 617 $16.0 $24,740 $25,939 $(739,961) $1,850,761 $2,521,440
B 100 $2.6 $24,895 $26,172 $(127,057) $313,917 $422,074
C 26 $0.9 $30,794 $35,020 $(107,772) $230,870 $258,589
D 61 $1.5 $24,156 $25,063 $(55,344) $147,351 $213,658
E 5 $0.2 $27,972 $30,788 $(14,078) $31,162 $36,597
F 32 $0.6 $19,212 $17,647 $49,284 $49,284 $77,079
G 317 $6.9 $21,941 $21,740 $63,378 $63,471 $407,507
H 327 $6.9 $21,552 $21,158 $128,761 $128,761 $474,164
Source: Archway Medicare Claims Database
Memphis Hospital CJR Risks & Opportunities
90 Day Performance for DRG 470
Hospitals have significant opportunity to earn new revenue in a well managed CJR program.
29. www.archwayhealth.com
Searching for the Best - Select Analytics
29
OCM Opportunity Analysis by Cancer Type
6 Month Episodes
There is also broad variability in the cost of cancer care
30. www.archwayhealth.com
Searching for the Best - Select Analytics
30
Skilled Nursing Facility
Mean Episode Costs
90 Day Episodes
We have also seen dramatic differences in historical performance of Skilled Nursing Facilities.
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We see significant variation in bundled performance across post acute providers.
0
10
20
30
40
50
60
70
NumberofSNFs
Total Episode Cost
Example: 28 SNF’s with
total episode cost
between $15k-$16k
MEAN: $18,929
MEDIAN: $19,213
STD. DEV: $3,345
CV: 0.18
Distribution of Skilled Nursing Facility Performance
Average 60 Medicare Day Cost/Patient
Source: Archway Medicare Claims Database
Keys to Success - 2. Preferred Provider Network
32. www.archwayhealth.com 32
Keys to Success - 3. Care Management Process
INACT Care Management Process
Steps Description
1. Identify Identify patients in bundled payment programs
2. Notify
Notify patients they are enrolled in a bundled
payment program
3. Assess
Assess patients to determine if they are Low,
Medium or High risk for complications
4. Care Plan
Develop a 90 day care plan that maps out key
transition steps across the episode
5. Track
Track patient progress as they transition from
hospital to home
Archway has collaborated with participating providers to develop a simple bundled payment care
management model that is working well in the market.
33. www.archwayhealth.com 33
Bundled Payment Performance
5 Keys to Success - Results
This 5 step process is leading to significant savings within our live BPCI programs.
11.4
3.4
-
2.0
4.0
6.0
8.0
10.0
12.0
Baseline Period BPCI Performance Period
• Increased patient
satisfaction
• 85%+ provider compliance
with INACT process
• Reduced readmissions
• 9-17% reconciliation
savings
Average Skilled Nursing Days/Case Overall Results
34. www.archwayhealth.com dterry@archwayha.com
• Patient reported health status
• Patient goals
• Physical function
• Quality of life
• Clinical measures
• Complications
• Readmissions
• Key clinical stats
• Patient satisfaction
• Provider communication
• Overall experience
• Employer measures
• Back to work
• Physical function
34
Source: International Consortium for Health Outcomes Measurement (ICHOM)
ICHOM Standard Metrics
Bundled payment enables focused, condition specific quality and outcomes measures.
Condition Specific Quality Metrics
Searching for the Best – Quality Metrics