Where Things Go Wrong with Smart Buildings! Mike Brooman from Vanti, one of the UK’s leading Master Systems Integrators, joins Memoori to share his experience of working on commercial smart building projects; what works and importantly what does not work… and how problems can be avoided.

1. Where
things go
wrong
with smart
buildings.
@mikebrooman
@TeamVanti

2. A smart building is designed
around its occupants. It uses
technology to deliver
useful and consistent
experiences as well as
space and energy efficiencies.

3. The lifecycle of a commercial building

5. RIBA Plan of Work & key technology activities
Community Engagement
Design Tools Operate & Optimise Tools
Design Patterns Delivery Patterns Service Patterns
Integrations
Training, Certification & Support
Community
Specialist Design – UX & Technology Integration
Stakeholder Engagement
Design Support & Service Design
Project Delivery Service Delivery
Material Supply & Logistics Subscriptions
Use Cases
Technologists
Persona Definition Software Dev / Customisation
Systems LandscapeData Architecture
Functional & UI Definition Software Maintain & Support

6. Buying a
smart
building

7. CCTV
AccessControl
Lighting
AirConditioning
EnergyMetering
StructuredCabling
WiredNetwork
WirelessNetwork
SensorNetwork
BuildingManagementSystem
Deskbookingsystem
Meetingroombooking
Audio-visualandVC
Cashlesscatering
Follow-meprinting
Infrastructure Building Services Workplace & Productivity
Procurement in silos (point solutions)

8. But what are you actually
buying?

9. Building functionality
Grouping functionality can facilitate smaller, more focused conversations during design and construction.
BuildingAutomation
Space Utilisation & Optimisation
Measuring how space is used and how it can
be used most effectively
Meetings & Collaboration Facilitating productive group working
Information Capture, Dissemination & Analysis
Ensuring data is recorded, distributed and
analysed reliably and consistently
Resource Booking & Management
Reservation, release and extension of resource
bookings as well as producing relevant data
Physical Security & People Movement
Combining ease of movement through the
building with robust security practices
Energy Management & Optimisation
Keeping the building’s carbon footprint as low
as possible by providing actionable data
Life Safety
Looking after all occupants and ensuring
threats are communicated efficiently
Removing the need for manual effort and
human error through automation

10. Building systems …
Converged Infrastructure
Building Enablement
Interaction Experience
Personal Technology
GlobalSystems
Systems external to the building
providing services and/or data
Used by individuals to get their own
work done
Tools that many people touch for meetings,
collaboration, conferencing and wayfinding
Common resource availability, booking
and reporting (includes sensors)
Common cabling, networks and server
platforms
Base Building Technology
Physical security, people comfort and
life safety systems
Grouping systems can also facilitate smaller, more focused conversations during design and construction.

11. Converged CloudConverged ServersConverged Network
… with varying topologies …
Hard-wired
Networked
IoT
Sensor Network Switch Cloud Analytics
Camera Network Switch “Head End” Cloud Viewing
Light Area Controller Network Switch “Head End” Cloud Control
IoT Gateway
In the beginning….
Camera “Head End”

12. … and different interfaces.
Interaction modes, mediums, and touch points.
Web
Mobile Panel Kiosk
Screen IndicatorReader

13. Big landscapes

14. How do we
make this
work?

15. Alternative lenses

16. Achieving common understanding
I'm glad we all agree Oh... Ah ha! I'm glad we all agree

17. Building UX Design - the essentials
Unified interfaces Functional specifications Systems & data architecture
Persona definition Use cases

18. Begin with the end in mind.

19. The market and projects today.
Silo
Systems deployed in isolation with no
control or analytics.
Smart Silo
Systems deployed in isolation with
the ability to control their own
behaviour and look at their own data.
Smart Building - Data
Systems are still deployed in isolation
with integration between them
achieving data extraction,
facilitating collection of data and
viewing analytics in a central
location, potentially cloud based.
Smart Building - Experience
Building UX defines the technology
experience, systems are selected for
their utility and contribution to the
vision.
Integration achieves two-way
communications facilitating unified
in-building and mobile app control as
well as centralised analytics.
Smart Building
Building UX defines the technology
experience, devices are selected
for their utility and contribution to
the vision.
Multi-protocol area controllers
communicate with a single layer
providing one building interface.
Components are designed to be
easily upgradable over time.

20. 80% of buildings in 2050 have
already been built.
UK Green Building Council

21. All building integration
TomorrowTodayRetrofit

23. Property and construction organisations
urgently need to change (digitally transform) if
they want to survive. It’s a perfect storm:
▪ People will now only travel when they need to
▪ Lease durations are falling
▪ Tenants want spaces as destinations that
offer purpose
▪ Brand experience is needed over somewhere
to just go and work (no more desk farms)
▪ Consumerisation of technology leaves people
questioning why commercial tech is so poor
www.smart-core.tech

24. ▪ Align technology practices with established
property and construction industry processes
▪ Develop commonly understood design,
delivery and service patterns for use across
both industries
▪ Steer development of Smart Core Building OS
▪ Be a funding body for feature development
▪ Deliver training and best practice guides for
technical and non-technical stakeholders
www.smart-core.tech

25. Smart Buildings Expo 2019

26. And finally…

28. The pain we feel is the pain of something
old that is dying...
… while something new is
waiting to be born.