To view the talk, visit https://vimeo.com/113120075
To view the videos within the presentation, visit http://youtu.be/d2C3KYhqq9U
Complex interfaces have become a common feature in consumer automobiles. As these systems functionality has expanded, drivers ability to interact with so much information has grown more demanding. At this stage automotive UX design is in its awkward adolescence phase, but going forward how will designers ensure motorists can accomplish tasks while increasing driving safety?
This talk will demonstrate successful (and not-so-successful) ways that in-car designs currently happen and what we all need to be aware of in the future to create beautiful, useful designs to keep drivers informed and safe simultaneously.
9. motorcycle concept Voice command and haptic navigation concept Mobile devices for the car
BUT WE LOVE
TO INNOVATE.
recharging station design In-dash digital automotive experience design Rich social mobile design
10. MY APOLOGY IN ADVANCE:
MY JOB IS TO PROVOKE
AND SOLVE
29. acura
Analog
digital
web
phone
tablet
TV
gaming
consoles
automotive hmi
digital
web
phone
tablet
consoles
Converged
immersive,
full attention
immersive,
full attention*
55. SPEECH IS GROWING
According to IMS Research, 55% of all new motor
vehicles produced in 2019 will incorporate voice
recognition, up from 37% in 2012.
SPEECH HAS ISSUES
Speech is not mature enough today to be seen
as a completely viable alternative to more familiar
text entry methods.
56. AAA RANKED CURRENT VOICE
SYSTEMS ON A 5-POINT SCALE
OF DISTRACTION FOR COMMON
TASKS, WHERE LOWER SCORES
MEANT LESS DISTRACTION.
57. THE RESULTS WEREN’T GREAT
Listening to an
audio book
Honda
Blue Link
MyFord Touch
Mercedes
COMAND
0 1 2 3 4 5
Toyota Entune
Chevrolet
MyLink
Chrysler
Uconnect
Listening
to the
radio
Phone
Call
58. THE MAJORITY OF SYSTEMS
WERE FOUND TO BE INCREDIBLY
DISTRACTING—MORE SO THAN
HAVING A CONVERSATION ON
A HANDHELD PHONE.
59. ACCORDING TO THE AP, TWO
OF THE STUDY PARTICIPANTS
REAR-ENDED ANOTHER CAR
WHILE USING SIRI.
60. THE RESULTS WEREN’T GREAT
Listening to an
audio book
Honda
Blue Link
MyFord Touch
Mercedes
COMAND
0 1 2 3 4 5
Toyota Entune
Chevrolet
MyLink
Chrysler
Uconnect
Siri without
CarPlay
62. THINGS TO LEARN FROM
CARPLAY
- Launching the Messages app assumes you
are composing and not consuming.
- Screens are laid out for function over form.
- No distracting text on the screen. Ever.
- No text to confirm the message you want
to send.
- No text when the message is read.
- No preview text in the messages list view.
63. IF TYPING IN THE CAR IS
A PROBLEM, GET THE
DATA FROM ELSEWHERE.
66. THINGS YOU CAN GET
FOR VIRTUALLY NOTHING
- Driver’s name
- Driver’s social graph and pictures
- Driver’s hometown
- General affinities
- Favorite sports teams
- Frequented locations
- Music tastes and preferences
- Locale and currency
68. IN MOBILE AND WEB,
WE ARE TOLD TO MAKE
OUR DESIGNS STICKY.
69. STICKINESS
Web and mobile design is about encouraging the
user to stay longer and reinforcing return visits.
We can accomplish this through a number of ways:
- Compelling content
- Personalization of the app or website
- Building communities
- Adding games or challenges
- Linking to other content
70. FOR THE CAR, YOU NEED
TO MAKE THINGS SLIPPY.
MAKE IT SCANNABLY
BEAUTIFUL.
71. SLIPINESS
Car design is about encouraging the user to
forego attention as quickly as possible, spending
as little time as possible to accomplish a task.
- Clear understanding of context
- Content created for glancing
- Straightforward copy
- Streamlining processes
- Exposing all primary functionality
81. WHAT CAN YOU DO WITH
PERSONALIZATION?
- Storing and retrieving preferences
- Remote features via an app interface
- Choose music we all would like
- Intelligently withhold information
depending on who’s in the car with you
87. WHAT CONSTITUTES A
COMPLEX CAR TASK?
- Reading an incoming text
- Reviewing what the voice system caught of
your speech, either in real-time or after-the-
fact
- Tweeting in the car
- Posing for a selfie
- Requiring ancillary decisions while on a
phone call
93. YES, THE ANSWER “IT DEPENDS”
COULD WORK
The pixel size of text, icons, and other elements
depends on you knowing four things.
- Screen size
- Screen resolution
- Distance to screen
- Visual angle
94. AN EXAMPLE
Let’s say a digital screen in my car that is 800
millimeters away from my eye on a 10.2”
screen that displays at 1920x720. I want to
have text at the NHTSA-recommended 20
arcminutes.
I would need 54-pixel type.
95. ANOTHER EXAMPLE
Let’s say a projector’s cast is 10 meters away
from the furthest attendee, projecting a 100”
image that displays at 1920x1080. I want to
have text at a bit smaller 16 arcminutes.
I would need 60-pixel type.
102. 1: GETTING INPUT IS REALLY HARD
2: FIND EASIER WAYS TO GET DATA
3: MAKE YOUR EXPERIENCE SLIPPY
4: MAKE IT PERSONAL ONCE AGAIN
5: ATTENTION IS GREATER THAN EYES
6: YOU MADE EVERYTHING TOO SMALL
7: WINDSHIELD AS ANOTHER DISPLAY