The document discusses the principles of servant leadership. It defines servant leadership as putting the needs of others first and having a desire to serve. Effective leaders focus on empowering people rather than controlling tasks. They do the right things rather than just doing things right. The top duties of a servant leader are shielding the team, removing impediments, communicating vision, and providing essential resources. Qualities like honesty, being forward-looking, competence, and inspiration are important. Ten key principles of servant leadership are also outlined, including listening, empathy, healing, and building community. The document also discusses participatory decision-making models and situational leadership.

1. Mahesh Varadharajan
Enterprise Agile Consultant

2. What is Servant Leadership?
 The servant-leader is servant first
 Desire to serve, the "servant's heart," is a
fundamental characteristic of a servant-leader
 Then conscious choice brings one to
aspire to lead.

3. Leader First Vs Servant First
Servant-first makes sure that other
people's highest priority needs are
being served.

4. Management Vs Leadership Focus
Management Focus Leadership Focus
Tasks / things People
Control Empowerment
Efficiency Effectiveness
Doing things right Doing the right things
Speed Direction
Practices Principles
Command Communication

5. Level 4 Vs Level 5 Leaders
Personal Humility + Professional Will
Reference: Jim Collin’s Book – Good to Great

6. Four Primary Duties a leader performs
in the role of serving a team:
1. Shield the team from interruptions
2. Remove impediment s to progress
3. Communicate Project Vision
4. Carry Food and Water (ie) essential
resources a team needs to be productive

7. Modeling Desired Behavior
 Honesty - Transparency, admit mistakes
openly
 Forward-looking – Lead team to
understand where they are going
 Competent
 Inspiring

8. Ten Principles of Servant Leadership
by Robert Greenleaf
1. Listening
2. Empathy
3. Healing
4. Awareness
5. Persuasion
6. Conceptualization
7. Foresight
8. Stewardship
9. Commitment to the Growth of People
10. Building Community

9. Participatory Decision Models
Look for innovative ways to engage the team in
the decision making process like:
• Simple Voting
• Thumbs Up/Down/Sideways
• Jim Highsmith’s Decision Spectrum
• Fist-of-Five Voting

10. Simple Voting : For or Against an Idea

11. Thumbs Up/Down/Sideways

12. Jim Highsmith’s Decision Spectrum

13. Fist-of-Five Voting: Advantage of Speed

14. Situational Leadership Model
by Ken Blachard and Paul Hersey

15. Thank You
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