The document summarizes key findings from a study on the on-demand economy: - An estimated 3.9 million Americans currently work in the on-demand economy, a number expected to grow to 7.7 million by 2020. - Most on-demand work is part-time, with workers averaging 11 hours per week and many having additional traditional jobs. - Workers are drawn to on-demand jobs for a variety of reasons, including earning supplemental income, testing business ideas, pursuing freelance careers, or due to difficulty finding traditional work. - In general, most on-demand workers plan to continue such work and are satisfied with it.

1. Dispatches from the New Economy
Intuit’s Second Annual Study of People Working in the On-Demand Economy,
prepared in partnership with Emergent Research
The on-demand economy is part of a broader rise in self-employment.
• Full and part-time self-employment
makes up 55M (36%) of the
U.S. workforce.
• There are an estimated 3.9 million
Americans working in the
on-demand economy (ODE).
• By 2020 there will be 7.7M people
participating in the ODE. This is a
19% annual average growth rate.
The majority of on-demand economy work is part-time.
• The average person working an
on-demand job spends 11 hours
per week working for their primary
on-demand economy partner company.
• 41% have either a traditional
full-time job (27%) or part-time
job (14%) in addition to their
on-demand economy work.
• The average gig worker earns
24% of their household income
via on-demand economy work.
!
55M
36%

2. Dispatches from the New Economy
People working in the on-demand economy have a range of different
motivations, including:
• 24% want to earn money on the side – they’re most likely to also have a traditional job.
• 21% are trying build a business or be their own boss – they use on-demand work to
supplement their income or test out their business idea.
• 20% are career freelancers who
embrace the opportunity to try new
platforms and learn new skills.
• 19% turn to on-demand work because
they’re having trouble finding
traditional work.
• 17% are motivated by the opportunity
to work on projects they feel passionate
about — they tend to be well educated
and earn the most per hour of any group.
People are generally satisfied and plan to continue working in
the on-demand economy:
• 81% say they plan to continue their on-demand work for
at least the next 12 months.
• 67% are highly satisfied (50%) or satisfied (17%);
only 23% are dissatisfied.
• 38% say they are better off thanks to on-demand work;
48% about the same; 14% worse off.
Methodology: A total of 6,247 people working with 12 on-demand platforms completed an online survey between September 20th and November 18st, 2016