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August 11–14, 2014 
#CZLSF | @ClickZLive 
The Global Conference Series Designed by Digital Marketers, for Digital Marketers 
THE ANALYTICS SWISS ARMY KNIFE 
Killer Consumer Insights 
THOM CRAVER 
VP Development & IT 
@ThomCraver
#CZLSF | @ThomCraver 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING
#CZLSF | @ThomCraver 
ALL KINDS OF DATA TO MINE 
@NINJASMARKETING 
• Site Traffic Analysis 
• Visitor Behavior 
• Campaign Statistics 
• Acquisition Channel 
• Social Interaction 
• Keyword Data 
Bat Analytics 
Computer
#CZLSF | @ThomCraver 
@NINJASMARKETING 
PROBLEMS TO SOLVE 
Visitor Behavior Clues 
More Active Traffic 
Google Penalties 
Lack of Keyword Data 
Growing Social Engagement
#CZLSF | @ThomCraver 
DATA ISN’T ALWAYS CLEARLY MARKED 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING 
SOMETIMES YOU NEED 
TO THINK ON YOUR FEET
#CZLSF | @ThomCraver 
IT COMES DOWN TO TOOLS… 
@NINJASMARKETING
#CZLSF | @ThomCraver 
IT COMES DOWN TO TOOLS… 
@NINJASMARKETING
#CZLSF | @ThomCraver 
WHICH ANALYTICS DO YOU USE? 
@NINJASMARKETING
#CZLSF | @ThomCraver 
DATA DUMPING VS. REPORTING 
@NINJASMARKETING
#CZLSF | @ThomCraver 
SEGMENT DATA FOR MEANING 
1965 1989 2008 
@NINJASMARKETING 
Campaign Performance 
 Social Interaction 
 Page Interaction 
 About / Map Interaction 
 Logins / Membership 
 Penalty Discovery
#CZLSF | @ThomCraver 
@NINJASMARKETING 
TRACKING CAMPAIGNS 
Tag ALL inbound links 
(Google URL Builder) 
Segment by: 
 Source 
 Campaign 
 Medium 
 Conversion 
 Non-conversion 
behaviors
#CZLSF | @ThomCraver 
http://troni.me/GASocialDash 
@NINJASMARKETING
#CZLSF | @ThomCraver 
CONTENT & BEHAVIOR SEGMENTS 
 Buy on the 1st visit! Brand loyal to your message  
@NINJASMARKETING
#CZLSF | @ThomCraver 
BEEN HIT BY PENGUIN OR PANDA? 
@NINJASMARKETING
#CZLSF | @ThomCraver 
PENALTIES: SEGMENT FOR SEARCH 
@NINJASMARKETING
#CZLSF | @ThomCraver 
MAJESTIC SEO BACKLINKS 
@NINJASMARKETING
#CZLSF | @ThomCraver 
ATTRIBUTION MODEL TOOL 
@NINJASMARKETING
#CZLSF | @ThomCraver 
TIME LAG (LOOKBACK) MATTERS 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING 
KEYWORDS
#CZLSF | @ThomCraver 
SEMRUSH – KEYWORD RESEARCH 
@NINJASMARKETING
#CZLSF | @ThomCraver 
SPYFU – KEYWORD RESEARCH 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING
#CZLSF | @ThomCraver 
KEYWORDS IN WEBMASTER TOOLS 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING 
IN-SITE SEARCH
#CZLSF | @ThomCraver 
@NINJASMARKETING 
SEARCH ORIGIN PAGES
#CZLSF | @ThomCraver 
SITE SEARCH IN GOOGLE ANALYTICS 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING 
SUMMING UP… 
• ALWAYS Segment data for meaning 
 Source/Medium, Campaign, Dimensions 
• Always tag inbound links 
• Include multiple data sources 
• Know the problem you’re solving for! 
There’s a tool or segment for it…
#CZLSF | @ThomCraver 
@NINJASMARKETING
#CZLSF | @ThomCraver 
@NINJASMARKETING 
Thank you! 
@Thom Craver 
of 
Internet marketing 
ninjas 
Imninjas.com

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