1. The Future of Work
Jacob Morgan
Principal of Chess Media Group
Author, The Collaborative Organization
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2. Slides, Case Studies, and Strategy
Resources
ChessMediaGroup.com/Resources
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Around a dozen in-depth case studies
Future of work report
Unique strategy resources to help you with collaboration efforts
Updated Regularly!
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3. Author, The Collaborative Organization
Endorsed by CIO of USA, CEO
Unisys, CMO Dell, Chair Sloan MIT
Management Review
Principal, Chess Media Group.
Strategy Consulting and Advisory on
Future of Work and Collaboration
Blogger, TheFutureWorkplace.com
Strategy, culture, and technology
Columnist, The Future of Work and
Collaboration
Columnist, Redefining Success and
Work
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4. Synonyms Around Work
Work= Drudgery, struggle, daily grind
Company= Club, crew, gang
Manager= Slave-driver, boss, zookeeper
Employee= Cog, servant, slave
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5. Chess and Rice
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9. Future:
• Employee
• Manager
• Company
• Technology
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10. Employees of the Past
Climbing the ladder
A cog
Disengaged
Feels stuck
Not connected
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11. Easy to find
information
Join/create
communities
Learn and
grow
You control
technology
Live a more
public life
YOU
Engage with
others
Use multiple
devices
Connect
with people
Easy to learn
and teach
others
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Employees of the future
Cultivate passions
Engage with communities
Find and share information
Learn and grow at will
Always connected
A teacher and a student
Maybe not a manager but a leader
Are you ready for him?...
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13. Managers of the past
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Lead by fear
Command and control
Semi-annual reviews
Not open and transparent
Managers make the decisions
Knowledge is power, keep it to yourself
Run companies like an army
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14. Managers of the future
• Listen to the voice of the employee
(and the customer)
• Distributed decision making and
employee feedback
• Reliance on collective intelligence
• Real-time (or fast) feedback
• Break conformity
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15. Companies of the past
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Individual contributions
and recognition
Hierarchical
Promote highest earners
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Focus on inputs (time in office)
Fragmented
Email and intranet centric
Pushes messaging

16. Companies of the past

17. Companies of the future
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Reward collaborators
Transparent and distributed
A connected and engaged workforce
Focus on outcomes (work where you
want)
• Allow employees to take their own
paths
• Intra/Entrepreneurial
• Look at the employee experience
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18. Technology of the past
• Not social or collaborative
• Do not focus on the network and
connections
• Built around legacy capabilities
• Is not a platform to build on
• Lack of depth and breadth
• Controls the users
• Rigid and not adaptable
• Individual oriented

19. Technology of the future
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“Smart” platforms
Controlled by the users
Network and group oriented
Heavily reliant on mobile/virtual
Integrated geo-location
Focus on the cloud
Danger of the “invisible hand”

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21. The new “foreign” way to work

22. How can organizations adapt to the
changes in behavior and technology?

23. The only thing businesses can be certain of is uncertainty.
In that type of environment companies that connect and
engage their employees and information will win.

24. Things to Think About
1 How will you adapt to new technology?
2 How will you adapt to new people?
3 How will you adapt to new behaviors?

25. Questions?
Jacob Morgan
Principal, Chess Media Group
Author, The Collaborative Organization
Jacob@ChessMediaGroup.com
TheFutureWorkplace.com
@JacobM
“…Jacob's book guides leaders on how to develop strategies to
build this type of a 'Collaborative Organization.‘
Vivek Kundra, Former Chief Information Officer of the United
States of America
“…Jacob’s book is a valuable strategic guide to help leaders
deploy emerging collaboration technologies and strategies to
"get there.“
Jonathan Becher, CMO, SAP
"A valuable strategic guide for organizations looking to tap the
power of new social and collaborative tools to create more
connected, engaged, and successful organizations."
Ed Coleman, Chairman and CEO, Unisys Corporation
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