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Presented by:
Tom De Ruyck
Guess some of
my favorite brands
@TOMDERUYCK
Which brand is this?
The Boston Consulting Group, 2014
@TOMDERUYCK
Which brand is this?
The Boston Consulting Group, 2014
@TOMDERUYCK
@TOMDERUYCK
Which brand is this?
Market Realist, 2014
@TOMDERUYCK
@TOMDERUYCK
Robin Chase, 2014
Age Rooms Hotels Countries
4 650,000 192
65 645,000 4400 100
93 610,000 3800 88
44 530,000 4452 92
Which brand is this?
@TOMDERUYCK
@TOMDERUYCK
What do they have in common?
@TOMDERUYCK
Jumping
the curve
@TOMDERUYCK
Innovation beyond the product
@TOMDERUYCK
@TOMDERUYCK
Platform for diversity
@TOMDERUYCK
@TOMDERUYCK
and develop a platform for diversity?
What’s in the mix?
How to think beyond the product
@TOMDERUYCK
I D E Aincubation diversity empathy assessment
@TOMDERUYCK
ID Aincubationdiversity assessment
Eempathy
@TOMDERUYCK
Impact
measurement
#5
Eempathy
@TOMDERUYCK
Impact
measurement
#5
empathy
To develop relevant ideas and
concepts, companies need to identify
with and understand the context, the
emotions and the (unarticulated) needs
of their customers.
@TOMDERUYCK
In-sight |’in.sit|
@TOMDERUYCK
It is the DNA of
your product
@TOMDERUYCK
How to
empathize to
uncover
these
insights?
@TOMDERUYCK
You are NOT always
your consumer
@TOMDERUYCK
@TOMDERUYCK
I love discovering new neighborhoods in
my city. Now that I am a parent I am
rediscovering the city in a new way, but I
feel limited in my mobility. I wish their was
a quicker way to conquer the city together
with my baby.
Urban parents insight
@TOMDERUYCK
@TOMDERUYCK
Impact
measurement
#5
Ddiversity
@TOMDERUYCK
Impact
measurement
#5
diversity
Generating ideas is the act
of connecting experiences and
synthesizing new things. More is better.
More diverse is better.
@TOMDERUYCK
In ideation,
quantity of ideas
leads to quality
@TOMDERUYCK
@TOMDERUYCK
Look outside
your organization
@TOMDERUYCK
@TOMDERUYCK
Impact
measurement
#5
Iincubation
@TOMDERUYCK
Impact
measurement
#5
incubation
As innovation is by nature an
iterative process, empathy and
diversity need to be an integral part
of the process, not just an ad hoc
intervention. Ideas shape in time,
so does collaboration.
@TOMDERUYCK
Ideas shape in time
NPD is an iterative process
@TOMDERUYCK
@TOMDERUYCK
@TOMDERUYCK
@TOMDERUYCK
Impact
measurement
#5
Aassessment
@TOMDERUYCK
It’s not only about
killing ideas
@TOMDERUYCK
Context
is gold
@TOMDERUYCK
@TOMDERUYCK
Game of Context
Sample
screening
Mission
statement
Picture
upload
Concept
evaluation
@TOMDERUYCK
ID incubationdiversity
4 principles of
Co-creative Innovation
Aassessment
Eempathy
@TOMDERUYCK
THANK YOU!
Tom De Ruyck
Managing Partner
Head of CCBs
Tom.DeRuyck@insites-consulting.com
@TomDeRuyck

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4 Principles of Co-Creative Innovation: Empathy, Diversity, Incubation, Assessment