Improv Training for Sales. Using improv to teach heightened communication skills; Listening, Connecting, Relating to people, acting and reacting in the moment. Soft Skills for sales are critical to making a sale. Relationships are at the core of every deal.

1. Critical Skills for Today’s Workplace
“You can discover more about a person in an hour
of play than in a year of conversation.”-Plato
August 2013

2.  Improv teaches us how to relate to people
through active listening.
 Active Listening is a critical and unique skill
that goes way beyond product knowledge or
experience.
 Exercise example: “Vibe Selling”

3.  Consultative Sales Ability
 Soft Skills
 Establishing Trust
 Resourcefulness
 Empathy
 Confidence
 Storytelling

4.  Over-all Heightened Communication
◦ listening
◦ accepting
◦ focus
◦ relating to the other person
◦ empathy
◦ ability to respond to changes

5.  Improv tools used in business are becoming
more and more appealing in today’s
uncertain and ever changing economy. Well
known institutions like MIT and Harvard have
integrated improv into their business
curriculum. Companies like Twitter, Google,
Accenture and Cigna have all endorsed
improv as an innovative way to train and run
their companies.

6.  Atlanta Improv Events partners with Atlanta’s
best improvisers when developing a training
module for your needs. The duration of
training is determined by the client. We
provide enough facilitators to accommodate
the group size.
 We partner with local improv groups
Automatic Improv and Post Modern Collapse
Sketch Comedy for training facilitators and
improvisors.

7.  Over a decade of experience in corporate
environments, sales and workplace dynamics.
 I do this because I experienced first hand the
challenges in companies overcome by
inefficient communications and dysfunction.
 13 years experience in studying, training and
performing improv.
 No other company in Atlanta is exclusive to
Improv based training in the workplace.
 Access to resources and partnerships both in
business and the arts.

8.  Innovative and Progressive.
 Appeals to today’s Agile workforce.
 People are increasingly more unhappy in their
work life than ever before.
 Interpersonal communications and soft skills
are the most difficult to teach, it goes way
beyond product knowledge.
 Improv training focuses on what most
companies cannot teach in their existing
modules.

9.  MailChimp
 BFG Communications
 Piedmont Heart Institute

10.  Sales Training modules for AE’s and SE’s
developed using various interactive exercises.
A learn by doing model where Improv
Facilitators demonstrate the importance of
the skill and attendees practice.
 Sales Training will focus on”
◦ Soft Skills
◦ Consultative Selling
◦ Fighting Objections
◦ Diffusing Tension
◦ Confidence
◦ Trust

11.  Improv training is a skill that is critical to
successful selling.
 At the heart of every sale is a strong
relationship that begins with trust.
 Improv teaches active listening and making
the other person feel important.
 Practicing soft skills in business is the first
thing people forget to do, and the most
valuable tool to reaching your goals.

12. Kristy Oliver
Founder, Facilitator
Atlanta Improv Events, Inc
@ImprovTrainer
404-989-3672