Did you miss any of the IQ Management tips over the past few months? Do not fear! We've compiled them all into one handy place so you can get up to speed - here's part 2.

1. MANAGEMENT
THE ROUND UP

2. MANAGEMENT
MANAGEMENT
& LEADERSHIP

3. 01
Everyone wants to be liked, there’s nothing wrong
with that. However, there are times when a leader
must make hard decisions that are unpopular.
BE A LEADER,
NOT A FRIEND

4. 01
While it’s great to have a good relationship with
your team members, make sure this doesn’t get
in the way of you doing what your role requires.
Don’t be afraid to come off as the bad guy at
times…
If your team respects you, they’ll trust in your
actions and know you’re doing what’s best.
BE A LEADER,
NOT A FRIEND

5. 02
Understanding your team and what drives them
personally is a great way of finding incentives
and motivators that your team will respond to.
Someone’s personal aspirations often dictate
what motivates them; be it family, social life,
experience, career progression or money –
everyone is driven by different goals.
INVEST IN
YOUR PEOPLE

6. 02
Make sure you get to know your team individually
and speak with them about the direction they
want to go in – they may not always be upfront
about it but your next specialists, team leaders
and project managers might be right in front of
your eyes.
INVEST IN
YOUR PEOPLE

7. 03
Great leaders understand that their success
depends on the individual and collaborative
success of their team members.
This is why it is vital for a leader to be mindful of
every individual; their successes, their challenges
and the support they require to. Make sure you
enable them to achieve their goals.
YOUR SUCCESS
DEPENDS ON THEIRS

8. 03
Hold regular informal catch-ups with your team
and individuals. Meetings shouldn’t take long but
help the whole team to work towards a common
goal, share ideas and group problem solve.
YOUR SUCCESS
DEPENDS ON THEIRS

9. MANAGEMENT
MOVING INTO
YOUR NEW
MANAGEMENT
ROLE

10. 01THINK
STRATEGICALLY
When first starting as a new manager, it can
be tempting to implement big changes to the
working routines and methods straight away.
Tread carefully! You don’t want to immediately
cause controversy that could set you in bad
stead with your team.

11. 01THINK
STRATEGICALLY
Try implementing changes in week three or
four instead. That way you will have a better
understanding of the team and the way it
works best.

12. Giving credit where it’s due is an essential part
of management and leadership.
Whether its giving credit for your team’s success
in implementing one of your ideas, or an idea of
their own that they have brought to the table -
make sure they see their contributions are valued.
DON’T TAKE
ALL THE CREDIT
02

13. 02
Praising and encouraging your team right from
the start is a great way to encourage them to
work harder and perform consistently in the
long term.
DON’T TAKE
ALL THE CREDIT

14. MANAGEMENT
PROGRESSING TO
MANAGEMENT

15. 01TAKE ON MORE
RESPONSIBILITY
Always be willing to take on extra tasks and
responsibilities in the workplace.
Not only does this allow you to develop your
skills, it shows your colleagues and managers
that you have the initiative to progress.

16. 01TAKE ON MORE
RESPONSIBILITY
Volunteer your time to as many tasks as you
can... as often as you can. Just make sure you
can always deliver what you promise and don’t
spread yourself too thin.

17. 02
When aiming to progress, it can often be helpful
to have role model to emulate - someone who
sets a good example in their management style.
Selecting a manager or senior member of
your organisation will make it easier for you to
learn how to progress within your particular
environment.
HAVE A
ROLE MODEL

18. 02
Observe their professional behaviour and even
discuss with them what they think makes them
successful - look for ways to follow this example.
HAVE A
ROLE MODEL

19. The way you work with your colleagues can play
a vital role in whether or not you can progress to
management.
Knowing your peers and their individual
personalities will not only help you work better as
a cohesive unit, it will also mean a better working
relationship if you do progress to be a leader.
BE MINDFUL OF
YOUR COLLEAGUES
03

20. 03
Be approachable, listen and communicate well
with your team. Always treat them as you would
wish to be treated too.
BE MINDFUL OF
YOUR COLLEAGUES

21. MANAGEMENT
ONE-TO-ONE
MEETINGS

22. 01
Before the meeting, it’s good to be fully up to
speed on your team member’s performance and
where they are with their goals.
But it’s also important to make sure you know
how they are feeling towards their goals and how
they see their progress.
PREPARE

23. 01
Ensure you refer to the notes from your
last meeting so you can reference what has
previously been said - this way you can work
together to move forward.
PREPARE

24. 02
Nobody likes wasting time, so it’s important that
you are as efficient as possible when it comes to
your meetings.
If there is something you feel is an issue but it
hasn’t been raised yet, address the topic directly
with a mind to finding a solution as quickly as
possible.
KEEP TO
THE POINT

25. 02
Try to stick to the agenda and not get distracted,
but at the same time factor-in some flexibility.
This is why it is important to prepare fully before
the meeting.
KEEP TO
THE POINT

26. Whether the purpose of your meeting was to set
goals or track progress, it’s a good idea to follow
up in writing to ensure outcomes are agreed upon.
This way you both have a clear idea what you
should be doing moving forward as well as a good
reference point for the next meeting you have.
FOLLOW UP
IN WRITING
03

27. 03
It’s common to follow up in writing via email, but
use whatever method you feel is best suited to
your workplace.
FOLLOW UP
IN WRITING

28. MANAGEMENT
MANAGING
REMOTE TEAMS

29. 01TRUST GOES
A LONG WAY
It’s always important to have faith in your team
as manager, but trust is vital when it comes to
managing a remote team.
You need to be sure that the team will work
enthusiastically and efficiently in your absence -
something that can take a leap of faith.

30. 01TRUST GOES
A LONG WAY
It’s important to identify the right individual in the
interview process. Look for the people who you
believe are going to work well without constant
supervision.

31. 02
There is a lot of technology out there that
can help with managing a remote team. From
calendars to conference calling - you should use
the tools at your disposal.
For example, sharing Calendars via Outlook is an
easy and quick way to get the whole team on the
same page.
UTILISE
TECHNOLOGY

32. 02
Tools such as Asana & Google Docs alongside
conference calling via Skype are all great ways to
collaborate as a remote team.
UTILISE
TECHNOLOGY

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