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Pre-departure guide
2011–2012
Pre-departure guide 2011–2012




Welcome


                  Welcome to the London Centre!



                  I am delighted that you have chosen to study at the INTO City London Study Centre and
                  hope you have started preparing for your journey to London.
                       You are about to embark on an exciting adventure as a student where you will meet
                  new people, live in new surroundings and experience new and different cultures while
                  studying for a UK qualification. This pre-departure guide will help prepare you for your
                  arrival to the United Kingdom. Please read the guide carefully, share it with your parents
                  and keep it with you during your journey to London - it includes all the details that you
                  need to know to ensure a smooth arrival and start to your studies. My team and I pride
                  ourselves on being friendly and offering a very warm welcome to our students. We are very
                  experienced in teaching and supporting international students and will always be there to
                  help you or guide you throughout your time with us. The new INTO centre can be found in
                  central London at 102 Middlesex Street, London, E1 7EZ. It is easy to find and maps of
                  London are included in your pre-departure guide to help you find your way to us.
                       We advise that you should arrive over the weekend prior to your course start date, and
                  not earlier! Facilities at the centre include a lecture theatre, a learning resource centre,
                  multi-media and language laboratories and a café. Additionally you will have access to
                  extensive facilities at City University. Your course induction programme, which starts on the
                  first Monday of your course, will describe London and the Centre in more detail and show
                  you how to access all the services available to you. I am sure that the course will meet your
                  needs and expectations and that you will really enjoy your stay in London. So, a very warm
                  welcome, have a safe journey and I look forward to meeting you!

                  With best wishes and kind regards,




                  Martin Halsall, Chief Operations Officer




                  Start dates
                  All students should plan to arrive two days prior to your programme start
                  date - please ensure you arrive on time!


  2
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Meet the INTO University of East Anglia,
London team




Martin Halsall                 Madeleine Parkinson          Sarah McKenzie               Ruth Harper
Chief Operations Officer       Head of Student Services     Academic Director            Academic Support/
                                                                                         Operations Manager




Dave Amor                      Amy Pu                       Madonna Charalampidi         Margaret Booker
Head of Recruitment            Student Services             Student Services/            Learning Resources
                               Coordinator/ Chinese         Russian Language             Manager
                               Language Counsellor          Counsellor




Fatima El-Hadadi               Katarina Polova
Student Services               Student Services/
Coordinator/ Arabic            Admissions Coordinator
Language Counsellor


Contents
Welcome                                               2     Money                                             10
Meet the INTO University of East Anglia,                    Orientation programme                             11
London team                                           3     Registering for your course                       12
Before you leave                                      4     Making the most of your first week                14
Before you arrive in the UK                           5     Social programme                                  15
Arrival at the airport                                6     Health and safety                                 16
Arriving at INTO University of                              Key contacts, useful numbers
East Anglia, London                                   7     and websites                                      17
Airport collection form                               8     Maps                                              18
Pre-departure guide 2011–2012




Before you leave


Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.                        

As soon as possible:

1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?

2. Have you returned your Arrivals Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrivals Form and
   the Credit Card form.
4. Have you booked your accommodation?

5. Have you checked your passport is valid for at least six months?

6. Have you applied for and received your visa?

One or two weeks before you leave for the UK:

7. Have you organised cash and pound sterling traveller’s cheques to bring with you?
8. Do you know your airline’s luggage allowance and have you packed accordingly?

What to bring with you:

9.      Have you packed all relevant original documentation or certified copies including your:
	       •	 INTO	Offer	Letter
	       •	 INTO	CAS	statement	–	if	required
	       •	 IELTS	certificate	or	original	English	Language	test	result
	       •	 	 ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for
           A
           example your high school certificate or home university certificates including translations (if
           originals are not in English). You will need these to register and enrol on your course and to
           extend your visa in the UK when you need to
	       •	 Passport	and	Visa/Identity	card	
	       •	 	 ank	statement	(no	more	than	1	month	old	showing	the	required	funds	for	28	days)	as	evidence	to	
           B
           show the Immigration Officer on arrival at the airport in the UK
10. Have you got your documents for medical registration?
	 •	 Immunisation	History	Book
	 •	 UK	Foreign	and	Commonwealth	Office	Visa	Tuberculosis	Screening	Certificate	(if	you	have	one)
11. Have you put the emergency telephone numbers into your mobile phone
    (to be put into your hand luggage)?
12. Do     you have:
	 •	       Photographs	from	home?
	 •	       Waterproof	coat	and	shoes?
	 •	       Addresses,	phone	numbers	and	email	addresses	of	friends	and	family?



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In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Before you arrive in the UK


Applying for a UK student visa                                    •	 The start date is published on your CAS Statement. If you
Most international students from outside the European Union          plan to arrive on a different date you must let us know.
who wish to take a full-time course in the UK must apply for a       This is very important as we must inform the UK Border
visa prior to leaving their home country.                            Agency (UKBA) if you do not arrive on time.
     You can check your status on the following website:          •	 If you change your mind and want to study at another
www.ukba.homeoffice.gov.uk/policyandlaw/                             institution, you have to tell us before you come to the UK
immigrationlaw/immigrationrules/appendix1/                           so we can cancel your CAS with UKBA, and you can
If you are a visa national you can apply for a                       re-apply for your visa with a CAS from a different sponsor.
•	 Student Visitor Visa for courses of six months or less;        Changes to your student registration status
•	 an Extended Student Visitor Visa for English language          We must tell the UK Border Agency about any students who
     courses only for courses of between 6–11 months;             have an entry clearance visa issued under PBS rules who fail
•	 a Tier 4 (General) Student visa for English language           to arrive for the start of a course, withdraw from a course,
     courses at or above B1 on the Common European                defer or suspend their studies, or fail to attend for significant
     Framework of Reference for Languages (CEFR) – the            periods of time.
     UK Border agency have assessed this as equivalent
                                                                  Meeting immigration staff at the airport
     to an IELTS score of 4.0 – with no less than 4.0 in
                                                                  When you arrive at a UK airport, you should be prepared to
     each sub-skill;
                                                                  answer some questions about yourself, including where you
•	 or a Tier 4 (General) Student visa for courses at Level 3 or
                                                                  will be staying and what you intend to do during your time in
     above on the National Qualifications framework (NQF) at
                                                                  the UK. You may be asked to undergo a brief, routine health
     an institution which is a Highly Trusted Sponsor.
                                                                  check by the airport doctor, which might include an X-ray.
How will the Points Based System (PBS) affect                     The health check will take place in a separate room.
my entry clearance/student visa application?                      Afterwards, you will need to return to Immigration Control.
If you are a visa national and you apply for a Tier 4 (General)   Please note that if you have already studied in the UK and are
Student visa you will need a ‘Confirmation of Acceptance for      changing your education provider, you will need to apply for a
Studies’(CAS), which is an electronic number we will provide      visa for your new course with us. This could take up to 40
for you.                                                          days. It is a criminal offence to start a course with a different
Applying for your Tier 4 (General) Student visa                   educational provider before you have applied for your new
                                                                  visa from the Home Office. We will not be able to register you
to come to the UK
                                                                  on the course unless you have a valid visa.
When you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for                 To find out more:
Studies (CAS) number.                                             We advise that you check these websites regularly for up to
•	 We will send your CAS details when you confirm your            date and accurate information.
    unconditional offer of a place to study and pay your          UK Border Agency:
    deposit/full fees.                                            http://www.ukvisas.gov.uk/en/doineedvisa/
•	 Your CAS will not be sent more than six months before          British Embassy/High Commission – advice on where you
    the start of your course.                                     can apply for a visa:
•	 The CAS number will be included in a letter called a ‘CAS      http://www.ukvisas.gov.uk/en/howtoapply/
    Statement’. This will also include important information      wheretoapply
    needed for your visa application.                             UKCISA (Council for International Student Affairs) – Advice for
•	 You can only apply for your visa three months or less          international students:
    before the start of your course.                              http://www.ukcisa.org.uk/student/immigration.php
Pre-departure guide 2011–2012




Arrival at the airport


At The Airport                                          National Express run 24-hour coach services from
                                                        Heathrow to Victoria coach station. More information,
Once your aircraft has touched down, you will be
                                                        timetables, and bookings can be made at:
eager to make your way to your accommodation.
                                                        www.nationalexpress.com/home
Make sure you have completed your landing card,
ready to hand in at the immigration desk.
                                                        Gatwick
   To understand what services UK airports have,
                                                        Gatwick airport is served by bus, coach and train
their opening times and travel connections visit
                                                        services only. Train services to Victoria station are
these websites:
                                                        fast and reliable, and cost £16.10 if booked online.
Heathrow and Stansted: www.baa.com
                                                        More information is available from:
Gatwick: www.gatwickairport.com
                                                        www.gatwickexpress.com

Travelling From the Airport                             Multiple bus and coach services also travel in
                                                        to central London from Gatwick around the clock.
Students who have pre-booked an INTO Airport
                                                        Review the latest offers at this website:
Pick-Up service will receive separate instructions on
                                                        www.gatwick-airport-guide.co.uk
how to meet their driver, bus, underground and/or
train. All UK airports around London and the South-
                                                        Stansted
East of England have excellent public transport
                                                        Express train services speed from Stansted airport
connections in to central London. Bus,
                                                        directly to Liverpool Street station. A single ticket
underground and train services connect the three
                                                        costs from £20, and takes around 45 minutes. Train
major airports of Heathrow, Gatwick and Stansted.
                                                        timetable and exact fares can be found at:
                                                        www.stanstedexpress.com.
Heathrow
Arriving at Heathrow, there is a choice of ways in      You can also travel by bus – see this website
which to travel in to central London. Consult this      www.londontoolkit.com/travel/stansted_airbus
website to explore your options:
www.heathrow-airport-guide.co.uk

There are two train services that link Heathrow to
central London – Heathrow Express and Heathrow
Connect. The price of a single, one-way journey
ranges from £8.50 to £23. Tickets purchased in
advance online come in at £16.50. More details can
be found at:
www.heathrowexpress.com
www.heathrowconnect.com




  6
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Arriving at INTO University of East Anglia,
London

Getting Around London
Finding your way around London on public transport      On the first day of your course, please report to the
is easy. Make your way to Liverpool Street station,     INTO London Study Centre at 9.30am.
which is served by several frequent underground
(tube) lines, as well as over 20 bus routes.            It is important that you attend all induction
                                                        activities which commence at 9.30am on the
Review the London transport network here:               first day of the course. Failure to do so may
www.tfl.gov.uk                                          result in you being unable to register on time
Download a London tube map here:                        for your course.
www.tfl.gov.uk/assets/downloads/standard-
tube-map.pdf

We strongly recommend that you arrive at the INTO
London Study Centre over the weekend before your
Orientation programme begins. This will allow us to
give you the warmest of welcomes and will ensure
that you move directly into your accommodation. If
you have not reserved an airport collection – or are
living in private accommodation you can confirm
your arrival by calling us on +44 (0) 207 059 4400
and by completing the Arrival Form which is on page
8 of this guide.




                                                                                                            7
Pre-departure guide 2011–2012




                                                                                                                      ✁
Arrivals details form


All students mUSt complete this arrivals details form and return
one week before your course start date by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746

Section 1
Personal details

Family name (surname)

Other/given names (first name)

Email address

Mobile phone number

INTO number (please refer to offer letter)


Section 2
Arrival details into the UK and confirmation of accommodation

Country flight departs from

Date of arrival in London                               Time of arrival in London (am/pm)

Arrival Airport                                         Terminal

Flight number                                           Name of airline

If you are organising your own transfer from the airport:
Arrival date at INTO University of East Anglia, London: Accommodation/Centre

Arrival time at INTO University of East Anglia, London (am/pm): Accommodation/Centre

Any special requirements



Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and you will be staying in a hotel or other accommodation not arranged
by INTO then please provide the address




Section 3
Airport transfer booking

Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport
and take you to your accommodation

       £100.00    London Heathrow Airport              £120.00     Gatwick Airport

       £130.00    Stansted Airport                     I do not require an airport transfer


   8
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394
✁




    Section 4
    If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
    then the following section must be completed

    Name of person meeting the student:

    Address of person meeting the student:

    Mobile telephone number:

    Name of parent:

    Signature of parent:

    Date:


    Credit card form
    Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
    be taken from the card in addition to the amount stated in section 3 of this form.

    CREDIT CARD DETAILS

    To enable fees to be debited from your credit card, please complete the details below.

        VISA CREDIT                MASTERCARD           DEBIT

    If DEBIT, please specify type:

    Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
    Electron or Visa debit.

    Credit/debit card number

                               /
    Card start date —— —— (mm/yy)                                               /
                                                   Card expiry date —— —— (mm/yy)

    Issue number

    Security code

    This is the last three digits of the code found on the back of your card.

    Cardholder name

    Billing address




    Please return this form by email to admissions.finance@into.uk.com
    or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746




                                                                                                                            9
Pre-departure guide 2011–2012




Money


Currency                                                 Bank accounts
Currency across the UK is the pound sterling (£GBP).     If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p).      we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and      account, as soon as possible, after arriving in the UK.
£5 and coins to the value of £2, £1, 50p, 20p, 10p,           UK banks are open 9am to 4.30pm on weekdays
5p, 2p and 1p. Please note that £50 notes are very       and some are open on Saturday mornings. If you
uncommon and should be avoided as they can often         bring a banker’s draft in sterling with you (payable to
be the target of counterfeiters. We do not advise        yourself) or arrange for it to be sent, then you can
carrying large sums of cash with you on arrival.         open an account at a bank after you have registered
    We recommend that you bring enough money             on your course. It may also be useful to bring a
with you to cover the first couple of weeks after your   letter from your bank at home (or some other
arrival – no more than £250 in cash for your             documentation) to confirm your credit status. We will
immediate needs should suffice. It is safer to bring     provide you with further information and support on
large sums of money in travellers’ cheques, which can    opening accounts during your induction week. In order
be cashed in banks, post offices and airports but be     to open a bank account you will need the following:
aware that there is often a minimum commission           •	 Your passport
charge. Please avoid carrying large sums of cash or      •	 Proof you are a student – we will issue you with an
keeping large amounts in your room for safety                 official bank letter after registration
reasons. Credit and debit cards are widely accepted      •	 Proof of address.
in the UK, MasterCard (Access) and Visa credit cards
                                                         For further advice on opening bank accounts in the
being the most common. Diners Club and American
                                                         UK, you can visit:
Express are less so. You can withdraw cash from a
                                                         www.ukcisa.org.uk/student/bank_account.php
cashpoint machine (also known as an ‘ATM’) if you
have a Personal Identification Number (PIN) for that
                                                         Living costs
card. You may want to inform your current bank that
you are going to the UK and ask if you can use your      It is estimated that a single student will need
card here.                                               approximately £800 a month to meet their basic living
                                                         expenses. This is just an indication and will alter
                                                         depending on your lifestyle and spending habits. It is
                                                         important to plan and budget your finances for living in
                                                         the UK; it’s not just your course fees you need to think
                                                         about. If you want help with planning and budgeting
                                                         your finances, the following international student
                                                         website may be useful:
                                                         www.studentcalculator.org.uk/international/
                                                         index.asp




 10
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Orientation programme


Induction programme
At the start of your course you will receive a full
induction (providing you arrive the weekend before
the start date of the course). This will vary in length
according to which course you will be studying and
it is a great opportunity to meet staff and students
and find out more about the Centre, the University
and the local area. You should attend all sessions.
The induction programme will usually include:
•	 Welcome talks
•	 Information sessions with INTO Student Services,
     the Students’ Union, security staff
•	 An English test
•	 Social activities
•	 A city orientation tour of London
•	 A campus tour.

The following is an example time table for the
September and January orientation programme.


tImE        mOndAY                tUESdAY             WEdnESdAY            tHUrSdAY             FrIdAY
09.30
10.00       WELCOME TALK          STUDYING IN LONDON ENGLISH LANGUAGE      VISIT	TO	OVERSEAS	   VISIT	TO	CITY	
                                  TALK               PLACEMENT	TEST	       VISITORS	            UNIVERSITY	LONDON
10.30       COURSE
                                                     (GROUP	A)             REGISTRATION
            REGISTRATION
11.00                             EXPLORE	LONDON	                          OFFICE	(OVRO)	AND	
                                  AND	SHOPPING                             BOROUGH MARKET
11.30                                                SAFETY TALK FROM
                                                     LOCAL	POLICE
12.00
12.30                                                 LUNCH
13.00       LUNCH                 LUNCH
13.30                                                 ENGLISH LANGUAGE
                                                      PLACEMENT	TEST	
14.00                             INTRODUCTION TO                                               PREPARE	FOR	THE	
                                                      (GROUP	B)
                                  YOUR COURSE                                                   WEEKEND: HINTS AND
14.30       TOUR OF THE CENTRE                                             TALK ABOUT BRITAIN
                                                                                                TIPS	ON	WHAT	TO	DO
            AND LOCAL AREA
15.00                                                 ENGLISH LANGUAGE     MATHS TEST FOR
                                                      PLACEMENT	TEST	      FOUNDATION
15.30
                                                      (GROUP	C)            STUDENTS
16.00
16.30
EVENING                           CINEMA NIGHT        DINNER WITH CENTRE
                                                      STAFF


Students starting programmes not in September and January will enjoy a shorter orientation
programme                                                                                                      11
Pre-departure guide 2011–2012




Registering for your course,
English language testing

When you arrive, you will be asked to go through a        Please bring your original documents PLUS a
registration process. You will be required to bring the   photocopy of each document
following documentation on the first day to allow you
to register:                                              Later on in the week, you will also be asked to take
•	 Passport                                               an English Placement Test and in some cases a
•	 Visa or UK Identity Card (if you have a Tier 4 visa,   Mathematics test. To attend the test, please make
     the sponsor licence number should be:                sure you have your (temporary) student ID card with
     XNU1YRCC2                                            you. After you’re fully registered with us, we will then
•	 All payment receipts, or your fees if not              issue you a student ID card and also provide you with
     already paid                                         your IT username and password in order for you to
•	 Academic Transcripts (original)                        log on to the computers in the Centre.
•	 Academic Certificates (original)
•	 IELTS or other relevant evidence of English
     proficiency (original)                               Very Important
•	 Course confirmation letter, offer letter and CAS
                                                          Any change to personal details (phone number,
     statement (if applicable)
                                                          address etc) must be reported to INTO welcome
•	 Up to date address for home country and
                                                          desk.
     next of kin details
•	 Contact details for your residence in the UK,
     including mobile telephone number and if possible
     details of someone you know in the UK who we
     can contact in case of an emergency




 12
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Making the most of your first week


On arrival we will provide you with a FREE SIM card      Other things to remember:
to use in the UK which also has one free international   •	 Attend ALL your classes and tutorials.
call on it, so you can call home and let your family     •	 Always be on time.
know you have arrived safely. This will give you cheap   •	 Be prepared for your classes.
rates to phone internationally and will be much          •	 Care for others’ feelings and cultures.
cheaper than your current SIM card or any other UK       •	 Feel free to ask questions whenever you need to.
network providers.                                       •	 Join social events and sports clubs. There are lots
     Alternatively, you can always download Skype, a        to choose from so ask the INTO staff.
free computer programme that allows you to use           •	 Keep your accommodation clean and tidy.
your computer like a phone and place international       •	 Overcome problems by sharing them with your
calls for free to other Skype users. Depending on           friends, teachers and INTO staff.
your computer, web cameras are also supported.           •	 Practise English as much as you can and in as
     Please remember that when you arrive in the UK         many places as you can.
you will have travelled a long way from home and         •	 Your academic progress and your behaviour will
although for most of you this will be an exciting time      always be monitored.
please do remember that your family and friends may
worry about you. REMEMBER to contact them and
let them know that you are safe!




                                                                                                           13
Pre-departure guide 2011–2012




Social programme


As much as we encourage all students to work hard        Andra Craciun and Madonna Charalampidi organise
and learn, we also encourage fun and excitement.         the social programme. The photograph below to the
Therefore we organise a flexible and fun filled social   right is of the students at Greenwich on our ‘history
programme for everyone to enjoy!                         of Greenwich tour’; the weather was fantastic and
    We have organised visits to many historical places   everyone had a fabulous day! The one to the left
as well as fun activities such as football games,        hand side is of the students riding high on the
cinema nights out and trips around the UK! Our aim       London Eye. Other events have included ice-skating
is to ensure that our students enjoy the weekends as     at Winter Wonderland in Hyde Park, a trip to London
well as studying.                                        Fashion Week, and parties for Halloween and
                                                         Chinese New Year.
                                                             If you have any suggestions, or favourite places in
                                                         London that you would like to visit, feel free to talk to
                                                         anyone at the Welcome Desk and we will be more
                                                         than happy to point you in the right direction.




 14
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Health and safety


Deciding to study overseas can be an exciting yet         when you arrive in the UK is register with a local
daunting opportunity. To ensure that you can make         doctor. Full details of how to register at the nearest
the most of this experience, once your arrive in the      medical centre will be given to you during your
UK our dedicated student support teams will help          induction programme.
you settle in to student life. During your induction
programme they will deliver safety talks, as well as      Private Health Insurance
provide you with information about services available     Full travel, medical and health insurance is mandatory
to support international students. In the case of an      for all INTO University of East Anglia, London
emergency you can always contact a member of the          students. Unless proof of suitable alternative cover is
team by calling +44 (0) 7850 930 394.                     provided during the application process, Uniplan
                                                          Insurance will automatically be added to your
Before you travel to the UK                               course fees.
It is always advisable to have a health check before
you leave your home country. In some cases, when          Personal Safety
you arrive in the UK you may be asked to produce          The UK is a safe place to study and live in. You can
health certificates detailing your vaccinations. For      make your time here as an international student even
example, if you are coming from a tuberculosis (TB)       safer by using common sense. For practical tips on
high-risk area, a chest x-ray report may be required.     how keep safe during your studies please visit
It’s a good idea to carry these documents in your         www.britishcouncil.org/eumd-immigration.htm,
hand luggage in case you need to show them UK             where you can download a copy of ‘First Steps’
immigration. For more information visit                   pre-departure publication.
www.ukvisas.gov.uk/en/howtoapply/tbscreening
     If you are undergoing any medical treatment, we      Safety in Centre
advise you to bring your current prescriptions and a      Safety in the INTO Centre is everyone’s responsibility.
doctor’s report (translated into English). Similarly if   If you see anything that is a cause of concern, please
you wear glasses consider bringing a spare pair with      report it to the reception desk and we will ensure that
you, or if you wear contact lenses bring a sufficient     it is dealt with immediately. Please note that smoking
supply to use while you are in the UK or a                is not permitted in any public place in the UK and so
prescription (translated into English) to ensure you      you cannot smoke in the INTO Centre.
can secure a ready supply.
                                                          Useful websites
Health services in the UK                                 British Council – www.educationuk.org
If you are coming to the UK as a full-time student on     UKCISA – www.ukcisa.org.uk
a course lasting six months or more, you will be          NHS Direct – www.nhsdirect.nhs.uk
eligible for free or subsidised treatment in the UK
under the National Health Service (NHS). This means
that you can see a doctor or go to hospital for free.
You only have to pay for prescription medicines,
which is currently £7.40 per item. All you have to do

                                                                                                               15
Pre-departure guide 2011–2012




Key contacts, useful numbers
and websites

IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:


INTO UEA                                              INTO Emergency number
London Campus                                         +44 (0) 7850 930 394
                                                      Out of office hours for emergency use only
Our reception is open Monday to Friday 8am to 7pm
for all your questions and to assist you on arrival
                                                      Emergencies
+44 (0) 207 059 4400
                                                      999
102 middlesex Street
                                                      If you need the Police, Fire Brigade or Ambulance
London
                                                      Service in an emergency, the telephone number to call
E1 7EZ
                                                      is 999. If you are unfortunate enough to experience
Fax:
                                                      crime, have been involved in an attack or threatened,
+44 (0) 207 247 9246
                                                      you should report it to the police and INTO.
Email:
UEALondon-StudentServices@uea.ac.uk
                                                      Immigration Advisory Service (IAS)
Website:
                                                      +44 (0) 207 967 1200
www.intohigher.com/uea-london
                                                      www.iasuk.org
Facebook:
                                                      If you have any problems at Immigration Control,
www.facebook.com/IntOUEALondon
                                                      please call this number for free advice.
Twitter:
twitter.com/IntO_UEA_London
INTO TV:
www.youtube.com/user/IntOtV




 16
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Accommodation                                           Useful websites
Security control centre/emergency number for our        Visa information
residential accommodation                               www.ukvisas.gov.uk
+44 (0) 845 111 0021
                                                        UKBA
Local hotels                                            www.ukba.homeoffice.gov.uk/studyingintheuk

Travel Lodge – London Liverpool Street
                                                        Studying in the UK and excellent advice on budgeting
+44 (0) 871 984 6190
                                                        www.educationuk.org
www.travellodge.co.uk

                                                        UKCISA advice for International Students
Ibis London City
                                                        www.ukcisa.org.uk/student/
+44 (0) 207 422 8400
www.ibishotel.com
                                                        UK living and culture
                                                        www.britishcouncil.org
City Hotel
+44 (0) 207 247 3313
                                                        UK weather
www.cityhotellondon.co.uk
                                                        www.bbc.co.uk/weather/ukweather

Taxi service
                                                        International Student Calculator
Addison Lee                                             www.studentcalculator.org.uk/international
+44 (0) 844 800 6677
                                                        National Health Service
                                                        www.nhs.uk/Pages/HomePage.aspx

                                                        Transport for London (underground/tube, buses, etc)
                                                        www.tfl.gov.uk




                                                                                                          17
Pre-departure guide 2011–2012




                   Maps


                London tube map
                                                              ANGEL

                                                           ANGEL
              ST PANCRAS
                         KING’S CROSS
                           ANGEL
           ST PANCRAS                                                                                                                                         BETHNEL GREEN
                      KING’S CROSS
                                                                                                                                                        BETHNEL GREEN
S
                                                                                                  OLD STREET              BETHNEL GREEN
                                                                                                                                           RESIDENTIAL ACCOMMODATION
                                                                                             OLD STREET
                             RUSSELL SQUARE                                                                                            RESIDENTIAL ACCOMMODATION
                                                             OLD STREET     BETHNEL GREEN
                                                            FARRINGDON
                         RUSSELL SQUARE                                    BARBICAN                       RESIDENTIAL ACCOMMODATION                                           STEPNEY
                                                                                                                                                  WHITECHAPEL
                                                      FARRINGDON                                                                                                              GREEN
 ARE                                                                    BARBICAN          MOORGATE                                                                      STEPNEY
                   BETHNEL GREEN                                                                                                               WHITECHAPEL
            OLD STREET
                   FARRINGDON                                                                                                                                           GREEN
         TOTTENHAM               BARBICAN             RESIDENTIAL ACCOMMODATION MOORGATE                                      STEPNEY
         COURT ROAD                        CHANCERY LANE
                                                                                                      WHITECHAPEL        LONDON STUDY CENTRE
                                                                                                                              GREEN
      TOTTENHAM              HOLBORN           MOORGATE                              LIVERPOOL STREET
      COURT ROAD                       CHANCERY LANE                  ST PAULS                                      LONDON STUDY CENTRE
                         HOLBORN                                                  LIVERPOOL STREET
  RESIDENTIAL ACCOMMODATION                  CITY THAMESLINK RAIL                      STEPNEY                       ALGATE EAST
        CHANCERY LANE
                      COVENT GARDEN
                                                           WHITECHAPEL
                                                                  ST PAULS         LONDON STUDY CENTRE
                                                                                         BANK
                                                                                       GREEN                  ALGATE
RN MOORGATE
                                         CITY THAMESLINK RAIL STREET
                                                  LIVERPOOL           MANSION HOUSE BANK                          ALGATE EAST
                                        TEMPLE                                                             ALGATE
                  COVENT GARDEN ST PAULS              BLACKFRIARS                                        FENCHURCH STREET
                                  STEPNEY                                                    MONUMENT
                                                                                     ALGATE EAST
          CITY THAMESLINK RAIL                                    MANSION HOUSE
N
       WHITECHAPEL
                 LEICESTER SQUAREGREENLONDON STUDY CENTRE
                                    TEMPLE            BANK
                                                  BLACKFRIARS                 ALGATE
                                                                                                      FENCHURCH STREET                                       SHADWELL
                                                                              CANON STREET
      LIVERPOOL STREET                                                                   MONUMENT
                                 MANSION HOUSE
     TEMPLE LEICESTER SQUARE
                  CHARING CROSS
                   BLACKFRIARS                                                                                                                         SHADWELL
                                                                        FENCHURCH STREET
                                                                          CANON STREET                       TOWER HILL
                                         ALGATE EAST     MONUMENT
UDY CENTRE BANKCHARING CROSS     ALGATE                                                                       SHADWELL
                                          CANON STREET                                                    TOWER HILL
OUSE                        EMBANKMENT
                                FENCHURCH STREET                                   TOWER HILL
T                   MONUMENT
                         EMBANKMENT                                                                LONDON
ANON STREET                                                    SOUTHWARK SHADWELL                  BRIDGE
T                                                                                               LONDON
                                    TOWER HILL              SOUTHWARK                           BRIDGE
                                             WATERLOO
                        WESTMINSTER                          LONDON
                     SHADWELL
                          SOUTHWARK                          BRIDGE
                                          WATERLOO
                     WESTMINSTER                                                    BOROUGH
           WATERLOO
                LONDON                                                         BOROUGH                                                         BERMONDSEY           CANADA WATER
                BRIDGE
                                                 BOROUGH                                                                                  BERMONDSEY             CANADA WATER

                                                                                                            BERMONDSEY          CANADA WATER
               Key
OROUGH

                                                              BERMONDSEY              CANADA WATER
                                                           LONDON UNDERGROUND STATION                    DLR STATION (DOCKLANDS LIGHT RAILWAY)           NATIONAL RAIL STATION
               0                          1 km
                                                     LONDON UNDERGROUND STATION                    DLR STATION (DOCKLANDS LIGHT RAILWAY)             NATIONAL RAIL STATION
        0
     BERMONDSEY                      1 km
                              CANADA WATER
                      LONDON UNDERGROUND STATION                   DLR STATION (DOCKLANDS LIGHT RAILWAY)               NATIONAL RAIL STATION
    1 km



ATION                 DLR STATION (DOCKLANDS LIGHT RAILWAY)               NATIONAL RAIL STATION




LWAY)                NATIONAL RAIL STATION




                    18
In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394




Everything is brand new and we use the newest forms of technology in
our classes, like the interactive whiteboards. You can use and change the
information on the board using your computer.

Satvet Erturkmen
Turkey




                                                                                                            19
INTO University of East Anglia, London
102 Middlesex Street
London
E1 7EZ
United Kingdom

T: +44 (0) 20 7059 4400
F: +44 (0) 20 7247 9246
E: UEALondon-StudentServices@uea.ac.uk

www.intohigher.com/uea-london




© INTO UEA LLP, May 2011. All content published in this document is believed accurate at
time of publication. INTO reserves the right to alter details of all aspects of its operation
without notice.
INTO University Partnerships Limited is a limited company registered in England and Wales,
registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ
University of East Anglia education provider sponsor number XNU1YRCC2

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INTO University of East Anglia London Pre-Departure Guide 2011-2012

  • 2. Pre-departure guide 2011–2012 Welcome Welcome to the London Centre! I am delighted that you have chosen to study at the INTO City London Study Centre and hope you have started preparing for your journey to London. You are about to embark on an exciting adventure as a student where you will meet new people, live in new surroundings and experience new and different cultures while studying for a UK qualification. This pre-departure guide will help prepare you for your arrival to the United Kingdom. Please read the guide carefully, share it with your parents and keep it with you during your journey to London - it includes all the details that you need to know to ensure a smooth arrival and start to your studies. My team and I pride ourselves on being friendly and offering a very warm welcome to our students. We are very experienced in teaching and supporting international students and will always be there to help you or guide you throughout your time with us. The new INTO centre can be found in central London at 102 Middlesex Street, London, E1 7EZ. It is easy to find and maps of London are included in your pre-departure guide to help you find your way to us. We advise that you should arrive over the weekend prior to your course start date, and not earlier! Facilities at the centre include a lecture theatre, a learning resource centre, multi-media and language laboratories and a café. Additionally you will have access to extensive facilities at City University. Your course induction programme, which starts on the first Monday of your course, will describe London and the Centre in more detail and show you how to access all the services available to you. I am sure that the course will meet your needs and expectations and that you will really enjoy your stay in London. So, a very warm welcome, have a safe journey and I look forward to meeting you! With best wishes and kind regards, Martin Halsall, Chief Operations Officer Start dates All students should plan to arrive two days prior to your programme start date - please ensure you arrive on time! 2
  • 3. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Meet the INTO University of East Anglia, London team Martin Halsall Madeleine Parkinson Sarah McKenzie Ruth Harper Chief Operations Officer Head of Student Services Academic Director Academic Support/ Operations Manager Dave Amor Amy Pu Madonna Charalampidi Margaret Booker Head of Recruitment Student Services Student Services/ Learning Resources Coordinator/ Chinese Russian Language Manager Language Counsellor Counsellor Fatima El-Hadadi Katarina Polova Student Services Student Services/ Coordinator/ Arabic Admissions Coordinator Language Counsellor Contents Welcome 2 Money 10 Meet the INTO University of East Anglia, Orientation programme 11 London team 3 Registering for your course 12 Before you leave 4 Making the most of your first week 14 Before you arrive in the UK 5 Social programme 15 Arrival at the airport 6 Health and safety 16 Arriving at INTO University of Key contacts, useful numbers East Anglia, London 7 and websites 17 Airport collection form 8 Maps 18
  • 4. Pre-departure guide 2011–2012 Before you leave Checklist – before you leave home Please make sure you have completed everything on this checklist before you leave home.  As soon as possible: 1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)? 2. Have you returned your Arrivals Details Form to admissions.finance@into.uk.com? 3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrivals Form and the Credit Card form. 4. Have you booked your accommodation? 5. Have you checked your passport is valid for at least six months? 6. Have you applied for and received your visa? One or two weeks before you leave for the UK: 7. Have you organised cash and pound sterling traveller’s cheques to bring with you? 8. Do you know your airline’s luggage allowance and have you packed accordingly? What to bring with you: 9. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for A example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to • Passport and Visa/Identity card • ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to B show the Immigration Officer on arrival at the airport in the UK 10. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one) 11. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)? 12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Addresses, phone numbers and email addresses of friends and family? 4
  • 5. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Before you arrive in the UK Applying for a UK student visa • The start date is published on your CAS Statement. If you Most international students from outside the European Union plan to arrive on a different date you must let us know. who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Border visa prior to leaving their home country. Agency (UKBA) if you do not arrive on time. You can check your status on the following website: • If you change your mind and want to study at another www.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UK immigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you can If you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor. • Student Visitor Visa for courses of six months or less; Changes to your student registration status • an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail • a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course, courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant Framework of Reference for Languages (CEFR) – the periods of time. UK Border agency have assessed this as equivalent Meeting immigration staff at the airport to an IELTS score of 4.0 – with no less than 4.0 in When you arrive at a UK airport, you should be prepared to each sub-skill; answer some questions about yourself, including where you • or a Tier 4 (General) Student visa for courses at Level 3 or will be staying and what you intend to do during your time in above on the National Qualifications framework (NQF) at the UK. You may be asked to undergo a brief, routine health an institution which is a Highly Trusted Sponsor. check by the airport doctor, which might include an X-ray. How will the Points Based System (PBS) affect The health check will take place in a separate room. my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control. If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and are Student visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for a Studies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40 for you. days. It is a criminal offence to start a course with a different Applying for your Tier 4 (General) Student visa educational provider before you have applied for your new visa from the Home Office. We will not be able to register you to come to the UK on the course unless you have a valid visa. When you apply for a Tier 4 (General) Student visa you must include a Confirmation of Acceptance for To find out more: Studies (CAS) number. We advise that you check these websites regularly for up to • We will send your CAS details when you confirm your date and accurate information. unconditional offer of a place to study and pay your UK Border Agency: deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/ • Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you the start of your course. can apply for a visa: • The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/ Statement’. This will also include important information wheretoapply needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for • You can only apply for your visa three months or less international students: before the start of your course. http://www.ukcisa.org.uk/student/immigration.php
  • 6. Pre-departure guide 2011–2012 Arrival at the airport At The Airport National Express run 24-hour coach services from Heathrow to Victoria coach station. More information, Once your aircraft has touched down, you will be timetables, and bookings can be made at: eager to make your way to your accommodation. www.nationalexpress.com/home Make sure you have completed your landing card, ready to hand in at the immigration desk. Gatwick To understand what services UK airports have, Gatwick airport is served by bus, coach and train their opening times and travel connections visit services only. Train services to Victoria station are these websites: fast and reliable, and cost £16.10 if booked online. Heathrow and Stansted: www.baa.com More information is available from: Gatwick: www.gatwickairport.com www.gatwickexpress.com Travelling From the Airport Multiple bus and coach services also travel in to central London from Gatwick around the clock. Students who have pre-booked an INTO Airport Review the latest offers at this website: Pick-Up service will receive separate instructions on www.gatwick-airport-guide.co.uk how to meet their driver, bus, underground and/or train. All UK airports around London and the South- Stansted East of England have excellent public transport Express train services speed from Stansted airport connections in to central London. Bus, directly to Liverpool Street station. A single ticket underground and train services connect the three costs from £20, and takes around 45 minutes. Train major airports of Heathrow, Gatwick and Stansted. timetable and exact fares can be found at: www.stanstedexpress.com. Heathrow Arriving at Heathrow, there is a choice of ways in You can also travel by bus – see this website which to travel in to central London. Consult this www.londontoolkit.com/travel/stansted_airbus website to explore your options: www.heathrow-airport-guide.co.uk There are two train services that link Heathrow to central London – Heathrow Express and Heathrow Connect. The price of a single, one-way journey ranges from £8.50 to £23. Tickets purchased in advance online come in at £16.50. More details can be found at: www.heathrowexpress.com www.heathrowconnect.com 6
  • 7. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Arriving at INTO University of East Anglia, London Getting Around London Finding your way around London on public transport On the first day of your course, please report to the is easy. Make your way to Liverpool Street station, INTO London Study Centre at 9.30am. which is served by several frequent underground (tube) lines, as well as over 20 bus routes. It is important that you attend all induction activities which commence at 9.30am on the Review the London transport network here: first day of the course. Failure to do so may www.tfl.gov.uk result in you being unable to register on time Download a London tube map here: for your course. www.tfl.gov.uk/assets/downloads/standard- tube-map.pdf We strongly recommend that you arrive at the INTO London Study Centre over the weekend before your Orientation programme begins. This will allow us to give you the warmest of welcomes and will ensure that you move directly into your accommodation. If you have not reserved an airport collection – or are living in private accommodation you can confirm your arrival by calling us on +44 (0) 207 059 4400 and by completing the Arrival Form which is on page 8 of this guide. 7
  • 8. Pre-departure guide 2011–2012 ✁ Arrivals details form All students mUSt complete this arrivals details form and return one week before your course start date by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 Section 1 Personal details Family name (surname) Other/given names (first name) Email address Mobile phone number INTO number (please refer to offer letter) Section 2 Arrival details into the UK and confirmation of accommodation Country flight departs from Date of arrival in London Time of arrival in London (am/pm) Arrival Airport Terminal Flight number Name of airline If you are organising your own transfer from the airport: Arrival date at INTO University of East Anglia, London: Accommodation/Centre Arrival time at INTO University of East Anglia, London (am/pm): Accommodation/Centre Any special requirements Please make sure that you book a flight which arrives on the weekend before your course start date. If on arrival you require a taxi to meet you and you will be staying in a hotel or other accommodation not arranged by INTO then please provide the address Section 3 Airport transfer booking Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport and take you to your accommodation £100.00 London Heathrow Airport £120.00 Gatwick Airport £130.00 Stansted Airport I do not require an airport transfer 8
  • 9. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 ✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 9
  • 10. Pre-departure guide 2011–2012 Money Currency Bank accounts Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months, One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank Notes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK. £5 and coins to the value of £2, £1, 50p, 20p, 10p, UK banks are open 9am to 4.30pm on weekdays 5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you uncommon and should be avoided as they can often bring a banker’s draft in sterling with you (payable to be the target of counterfeiters. We do not advise yourself) or arrange for it to be sent, then you can carrying large sums of cash with you on arrival. open an account at a bank after you have registered We recommend that you bring enough money on your course. It may also be useful to bring a with you to cover the first couple of weeks after your letter from your bank at home (or some other arrival – no more than £250 in cash for your documentation) to confirm your credit status. We will immediate needs should suffice. It is safer to bring provide you with further information and support on large sums of money in travellers’ cheques, which can opening accounts during your induction week. In order be cashed in banks, post offices and airports but be to open a bank account you will need the following: aware that there is often a minimum commission • Your passport charge. Please avoid carrying large sums of cash or • Proof you are a student – we will issue you with an keeping large amounts in your room for safety official bank letter after registration reasons. Credit and debit cards are widely accepted • Proof of address. in the UK, MasterCard (Access) and Visa credit cards For further advice on opening bank accounts in the being the most common. Diners Club and American UK, you can visit: Express are less so. You can withdraw cash from a www.ukcisa.org.uk/student/bank_account.php cashpoint machine (also known as an ‘ATM’) if you have a Personal Identification Number (PIN) for that Living costs card. You may want to inform your current bank that you are going to the UK and ask if you can use your It is estimated that a single student will need card here. approximately £800 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp 10
  • 11. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Orientation programme Induction programme At the start of your course you will receive a full induction (providing you arrive the weekend before the start date of the course). This will vary in length according to which course you will be studying and it is a great opportunity to meet staff and students and find out more about the Centre, the University and the local area. You should attend all sessions. The induction programme will usually include: • Welcome talks • Information sessions with INTO Student Services, the Students’ Union, security staff • An English test • Social activities • A city orientation tour of London • A campus tour. The following is an example time table for the September and January orientation programme. tImE mOndAY tUESdAY WEdnESdAY tHUrSdAY FrIdAY 09.30 10.00 WELCOME TALK STUDYING IN LONDON ENGLISH LANGUAGE VISIT TO OVERSEAS VISIT TO CITY TALK PLACEMENT TEST VISITORS UNIVERSITY LONDON 10.30 COURSE (GROUP A) REGISTRATION REGISTRATION 11.00 EXPLORE LONDON OFFICE (OVRO) AND AND SHOPPING BOROUGH MARKET 11.30 SAFETY TALK FROM LOCAL POLICE 12.00 12.30 LUNCH 13.00 LUNCH LUNCH 13.30 ENGLISH LANGUAGE PLACEMENT TEST 14.00 INTRODUCTION TO PREPARE FOR THE (GROUP B) YOUR COURSE WEEKEND: HINTS AND 14.30 TOUR OF THE CENTRE TALK ABOUT BRITAIN TIPS ON WHAT TO DO AND LOCAL AREA 15.00 ENGLISH LANGUAGE MATHS TEST FOR PLACEMENT TEST FOUNDATION 15.30 (GROUP C) STUDENTS 16.00 16.30 EVENING CINEMA NIGHT DINNER WITH CENTRE STAFF Students starting programmes not in September and January will enjoy a shorter orientation programme 11
  • 12. Pre-departure guide 2011–2012 Registering for your course, English language testing When you arrive, you will be asked to go through a Please bring your original documents PLUS a registration process. You will be required to bring the photocopy of each document following documentation on the first day to allow you to register: Later on in the week, you will also be asked to take • Passport an English Placement Test and in some cases a • Visa or UK Identity Card (if you have a Tier 4 visa, Mathematics test. To attend the test, please make the sponsor licence number should be: sure you have your (temporary) student ID card with XNU1YRCC2 you. After you’re fully registered with us, we will then • All payment receipts, or your fees if not issue you a student ID card and also provide you with already paid your IT username and password in order for you to • Academic Transcripts (original) log on to the computers in the Centre. • Academic Certificates (original) • IELTS or other relevant evidence of English proficiency (original) Very Important • Course confirmation letter, offer letter and CAS Any change to personal details (phone number, statement (if applicable) address etc) must be reported to INTO welcome • Up to date address for home country and desk. next of kin details • Contact details for your residence in the UK, including mobile telephone number and if possible details of someone you know in the UK who we can contact in case of an emergency 12
  • 13. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Making the most of your first week On arrival we will provide you with a FREE SIM card Other things to remember: to use in the UK which also has one free international • Attend ALL your classes and tutorials. call on it, so you can call home and let your family • Always be on time. know you have arrived safely. This will give you cheap • Be prepared for your classes. rates to phone internationally and will be much • Care for others’ feelings and cultures. cheaper than your current SIM card or any other UK • Feel free to ask questions whenever you need to. network providers. • Join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO staff. free computer programme that allows you to use • Keep your accommodation clean and tidy. your computer like a phone and place international • Overcome problems by sharing them with your calls for free to other Skype users. Depending on friends, teachers and INTO staff. your computer, web cameras are also supported. • Practise English as much as you can and in as Please remember that when you arrive in the UK many places as you can. you will have travelled a long way from home and • Your academic progress and your behaviour will although for most of you this will be an exciting time always be monitored. please do remember that your family and friends may worry about you. REMEMBER to contact them and let them know that you are safe! 13
  • 14. Pre-departure guide 2011–2012 Social programme As much as we encourage all students to work hard Andra Craciun and Madonna Charalampidi organise and learn, we also encourage fun and excitement. the social programme. The photograph below to the Therefore we organise a flexible and fun filled social right is of the students at Greenwich on our ‘history programme for everyone to enjoy! of Greenwich tour’; the weather was fantastic and We have organised visits to many historical places everyone had a fabulous day! The one to the left as well as fun activities such as football games, hand side is of the students riding high on the cinema nights out and trips around the UK! Our aim London Eye. Other events have included ice-skating is to ensure that our students enjoy the weekends as at Winter Wonderland in Hyde Park, a trip to London well as studying. Fashion Week, and parties for Halloween and Chinese New Year. If you have any suggestions, or favourite places in London that you would like to visit, feel free to talk to anyone at the Welcome Desk and we will be more than happy to point you in the right direction. 14
  • 15. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Health and safety Deciding to study overseas can be an exciting yet when you arrive in the UK is register with a local daunting opportunity. To ensure that you can make doctor. Full details of how to register at the nearest the most of this experience, once your arrive in the medical centre will be given to you during your UK our dedicated student support teams will help induction programme. you settle in to student life. During your induction programme they will deliver safety talks, as well as Private Health Insurance provide you with information about services available Full travel, medical and health insurance is mandatory to support international students. In the case of an for all INTO University of East Anglia, London emergency you can always contact a member of the students. Unless proof of suitable alternative cover is team by calling +44 (0) 7850 930 394. provided during the application process, Uniplan Insurance will automatically be added to your Before you travel to the UK course fees. It is always advisable to have a health check before you leave your home country. In some cases, when Personal Safety you arrive in the UK you may be asked to produce The UK is a safe place to study and live in. You can health certificates detailing your vaccinations. For make your time here as an international student even example, if you are coming from a tuberculosis (TB) safer by using common sense. For practical tips on high-risk area, a chest x-ray report may be required. how keep safe during your studies please visit It’s a good idea to carry these documents in your www.britishcouncil.org/eumd-immigration.htm, hand luggage in case you need to show them UK where you can download a copy of ‘First Steps’ immigration. For more information visit pre-departure publication. www.ukvisas.gov.uk/en/howtoapply/tbscreening If you are undergoing any medical treatment, we Safety in Centre advise you to bring your current prescriptions and a Safety in the INTO Centre is everyone’s responsibility. doctor’s report (translated into English). Similarly if If you see anything that is a cause of concern, please you wear glasses consider bringing a spare pair with report it to the reception desk and we will ensure that you, or if you wear contact lenses bring a sufficient it is dealt with immediately. Please note that smoking supply to use while you are in the UK or a is not permitted in any public place in the UK and so prescription (translated into English) to ensure you you cannot smoke in the INTO Centre. can secure a ready supply. Useful websites Health services in the UK British Council – www.educationuk.org If you are coming to the UK as a full-time student on UKCISA – www.ukcisa.org.uk a course lasting six months or more, you will be NHS Direct – www.nhsdirect.nhs.uk eligible for free or subsidised treatment in the UK under the National Health Service (NHS). This means that you can see a doctor or go to hospital for free. You only have to pay for prescription medicines, which is currently £7.40 per item. All you have to do 15
  • 16. Pre-departure guide 2011–2012 Key contacts, useful numbers and websites IMPORTANT TELEPHONE NUMBERS Please make sure that you put these numbers in your phone: INTO UEA INTO Emergency number London Campus +44 (0) 7850 930 394 Out of office hours for emergency use only Our reception is open Monday to Friday 8am to 7pm for all your questions and to assist you on arrival Emergencies +44 (0) 207 059 4400 999 102 middlesex Street If you need the Police, Fire Brigade or Ambulance London Service in an emergency, the telephone number to call E1 7EZ is 999. If you are unfortunate enough to experience Fax: crime, have been involved in an attack or threatened, +44 (0) 207 247 9246 you should report it to the police and INTO. Email: UEALondon-StudentServices@uea.ac.uk Immigration Advisory Service (IAS) Website: +44 (0) 207 967 1200 www.intohigher.com/uea-london www.iasuk.org Facebook: If you have any problems at Immigration Control, www.facebook.com/IntOUEALondon please call this number for free advice. Twitter: twitter.com/IntO_UEA_London INTO TV: www.youtube.com/user/IntOtV 16
  • 17. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Accommodation Useful websites Security control centre/emergency number for our Visa information residential accommodation www.ukvisas.gov.uk +44 (0) 845 111 0021 UKBA Local hotels www.ukba.homeoffice.gov.uk/studyingintheuk Travel Lodge – London Liverpool Street Studying in the UK and excellent advice on budgeting +44 (0) 871 984 6190 www.educationuk.org www.travellodge.co.uk UKCISA advice for International Students Ibis London City www.ukcisa.org.uk/student/ +44 (0) 207 422 8400 www.ibishotel.com UK living and culture www.britishcouncil.org City Hotel +44 (0) 207 247 3313 UK weather www.cityhotellondon.co.uk www.bbc.co.uk/weather/ukweather Taxi service International Student Calculator Addison Lee www.studentcalculator.org.uk/international +44 (0) 844 800 6677 National Health Service www.nhs.uk/Pages/HomePage.aspx Transport for London (underground/tube, buses, etc) www.tfl.gov.uk 17
  • 18. Pre-departure guide 2011–2012 Maps London tube map ANGEL ANGEL ST PANCRAS KING’S CROSS ANGEL ST PANCRAS BETHNEL GREEN KING’S CROSS BETHNEL GREEN S OLD STREET BETHNEL GREEN RESIDENTIAL ACCOMMODATION OLD STREET RUSSELL SQUARE RESIDENTIAL ACCOMMODATION OLD STREET BETHNEL GREEN FARRINGDON RUSSELL SQUARE BARBICAN RESIDENTIAL ACCOMMODATION STEPNEY WHITECHAPEL FARRINGDON GREEN ARE BARBICAN MOORGATE STEPNEY BETHNEL GREEN WHITECHAPEL OLD STREET FARRINGDON GREEN TOTTENHAM BARBICAN RESIDENTIAL ACCOMMODATION MOORGATE STEPNEY COURT ROAD CHANCERY LANE WHITECHAPEL LONDON STUDY CENTRE GREEN TOTTENHAM HOLBORN MOORGATE LIVERPOOL STREET COURT ROAD CHANCERY LANE ST PAULS LONDON STUDY CENTRE HOLBORN LIVERPOOL STREET RESIDENTIAL ACCOMMODATION CITY THAMESLINK RAIL STEPNEY ALGATE EAST CHANCERY LANE COVENT GARDEN WHITECHAPEL ST PAULS LONDON STUDY CENTRE BANK GREEN ALGATE RN MOORGATE CITY THAMESLINK RAIL STREET LIVERPOOL MANSION HOUSE BANK ALGATE EAST TEMPLE ALGATE COVENT GARDEN ST PAULS BLACKFRIARS FENCHURCH STREET STEPNEY MONUMENT ALGATE EAST CITY THAMESLINK RAIL MANSION HOUSE N WHITECHAPEL LEICESTER SQUAREGREENLONDON STUDY CENTRE TEMPLE BANK BLACKFRIARS ALGATE FENCHURCH STREET SHADWELL CANON STREET LIVERPOOL STREET MONUMENT MANSION HOUSE TEMPLE LEICESTER SQUARE CHARING CROSS BLACKFRIARS SHADWELL FENCHURCH STREET CANON STREET TOWER HILL ALGATE EAST MONUMENT UDY CENTRE BANKCHARING CROSS ALGATE SHADWELL CANON STREET TOWER HILL OUSE EMBANKMENT FENCHURCH STREET TOWER HILL T MONUMENT EMBANKMENT LONDON ANON STREET SOUTHWARK SHADWELL BRIDGE T LONDON TOWER HILL SOUTHWARK BRIDGE WATERLOO WESTMINSTER LONDON SHADWELL SOUTHWARK BRIDGE WATERLOO WESTMINSTER BOROUGH WATERLOO LONDON BOROUGH BERMONDSEY CANADA WATER BRIDGE BOROUGH BERMONDSEY CANADA WATER BERMONDSEY CANADA WATER Key OROUGH BERMONDSEY CANADA WATER LONDON UNDERGROUND STATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION 0 1 km LONDON UNDERGROUND STATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION 0 BERMONDSEY 1 km CANADA WATER LONDON UNDERGROUND STATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION 1 km ATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION LWAY) NATIONAL RAIL STATION 18
  • 19. In case of emergency call INTO University of East Anglia, London on +44 (0) 7850 930 394 Everything is brand new and we use the newest forms of technology in our classes, like the interactive whiteboards. You can use and change the information on the board using your computer. Satvet Erturkmen Turkey 19
  • 20. INTO University of East Anglia, London 102 Middlesex Street London E1 7EZ United Kingdom T: +44 (0) 20 7059 4400 F: +44 (0) 20 7247 9246 E: UEALondon-StudentServices@uea.ac.uk www.intohigher.com/uea-london © INTO UEA LLP, May 2011. All content published in this document is believed accurate at time of publication. INTO reserves the right to alter details of all aspects of its operation without notice. INTO University Partnerships Limited is a limited company registered in England and Wales, registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ University of East Anglia education provider sponsor number XNU1YRCC2