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Social Media Optimization
is the New SEO
with Brian Solis
Why we’re here…
Social Media Optimization
Social Media Engagement
Affects Every Step
of a Decision Making
Process
Post-
                  Purchase
                 Satisfaction
                                Discovery




Recommendation
                 Evaluation
                 Purchase
Matt Singley
Everything
Begins with
  Search
Traditional Search:
Searches performed in the search engines that have
existed since the dawn of the Web, such as Google,
Yahoo!, and the like.

Real-Time Search:
Content is discoverable as it’s uploaded online, whether
it’s on a Web site, blog, or any social network, Real-time
search engines include, Collecta, OneRiot, Topsy, among
others.

Social Search:
The inclusion of related activity and content within your
social graph related to the context of your search.

Social Network Search:
A manual form of search within each social network
where keywords or keyword strings are manually input
into the search boxes of each network.
Traditional
              Real-Time




               Social
The Human Algorithm




Google is adapting PageRank for people…
YouTube is the second
most popular online
search engine…
Facebook and Twitter are
quickly replacing Google
amongst core users as their
primary source for search…
How does your brand
perform in real-time and
social search?
In YouTube, we’re presented with a window that
serves-up ―Related Videos.‖

YouTube employs a sophisticated algorithm that
matches videos within the network to the video
you’re currently viewing.

It is mostly based on the title, description and
tags associated with each video.
Increasing Your
Digital Footprint
I believe Social Objects are
the future of marketing
- Hugh MacLeod, @GapingVoid
Social Objects are the catalysts
for conversations and
occurrences — online and in real
life — and they affect behavior
within their respective societies
Social Objects are…

•   The pictures in Flickr
•   Videos on YouTube
•   Events in Upcoming or Plancast
•   Updates in Facebook
•   Bookmarks in Delicious
•   Votes in Digg
•   FourSquare check-ins
•   The docs in Scribd
•   Reviews in Yelp
•   Subject matter in Ning
•   Thoughts shared in the comment of a
    blog or the post itself, etc.
We Become Media
Every company is a media
company because every
company publishes to its
customers, its staff, its
neighbors, its communities.
- Tom Foremski
Earned media: the result of our owned, paid, and participatory media
programs and is reflected in the blog posts, tweets, status updates,
comments, and ultimately actions of our consumers, peers, and
influencers.

Owned Media: media that is essentially, controlled by the brand.
Owned objects are social objects produced by the company and
introduced to each network in a variety of formats, text, video, audio,
experiences, etc.

Paid Media: The visibility we purchase, such as promoted Tweets,
display ads, paid search, and sponsorships.

Participatory Media: An extension of earned and owned media,
participatory media takes the shape of a hosted hub where brand
representatives and our communities can interact and collaborate.

Sponsored Media: Fuses owned, paid, and earned media. Sponsored
media is one that is championed by companies such as Izea, MyLikes,
Ad.ly, Twittad. Sponsored media can take the form of paid tweets, blog
posts, appearances, and featured objects on targeted profiles.
Paid




                                                                                          The Social Media Ecosystem
                                  Word of Mouth




                                    Banners      SEO
                               Sponsored Posts
                                                Paid Tweets &
                          Virtual Goods             Posts
                                          Value         Ads
                                                            Apps
                       Likes




                                                                    INFLUENCE
                                                       Relevance
           REFERRALS




                                   Empathy
Trending




                                                                                Sharing
                       Broadcast                          Widgets
                       Retweets              Bran          Video
                        Podcasts
                           Images
                         Shares
                                             dStory
                                                           Tweets
                                                        Tabs
                            Check-ins                 Updates
                                Wall Posts     Blogs
                                Tweets
                                     Posts Livestreams
                                      Video




                                               Viral




                                  Participatory
Introducing the new CEO:
The Chief Editorial Officer
We are now in the business of
  creating and distributing
       social objects
We Must
Connect
the Dots
In the social web, we are presented with a
privilege to establish meaningful dialogue and
collaborative relationships with the people who
define our markets.

Consumers have choices. We’re not part of
those decisions where we’re not present.

Inbound marketing serves as the bridge between
those seeking information, direction and insight
and those willing to provide guidance and
support.

Excerpt, Inbound Marketing, Brian Solis
Social Media Optimization
SMO =
The distribution of social objects
and their ability to rise to the top
of any related search query,
where and when its performed.
SEO + SMO = Amplified
findability in the traditional and
social Web
Social Media Optimization
improves the ―findability‖ of
Social Objects
SMO specifically is defined by the
elements ingrained in each social
network…this is referred to as
Metadata
Metadata is the data that defines other data.

Web 2.0 is built on metadata, leveraging ―the
crowds‖ to classify and organize the volumes of
user-generated content uploaded to social
networks and blogs everywhere.

We became the web’s librarians and helped to
index the volumes of social objects to help
others discover them quickly and easily.

Yes, tags, descriptions and keywords
collectively contribute to the ―discoverability‖ of
social content.
Everything Begins with Search
Titles
Descriptions
Tags/Keywords
Syndication
Links + views
Titles
Headlines and title tags should have
keywords up front
The art of headline writing is not unlike
that of traditional media.

It must grip the viewer immediately and
compel them to act and hopefully share.

In Social Media, the headline must also
contain the keywords that explicitly
match the search patterns of the people
you hope to reach
Descriptions
Descriptions further refine the context
of the social object to entice visitors
to view and hopefully circulate it
amongst their social graph
Tags
Keywords are the terms that people use
to find relevant information in traditional,
social and real-time search.

The keywords used by customers and influencers are not
necessarily what we think…
The tag list should contain a series of
keywords that extend beyond the list you
might have proposed.

Make sure to include other keywords
related to the branding of the product,
market, as well as its competition.
Tags are keywords that further group and
organize the object within the social
network.

Tags are based on folksonomy, a system
of classification derived from the practice
and method of collaboratively creating
and managing tags to annotate and
categorize content within specific
networks.
The tag list should contain a series of
keywords that extend beyond the list you
might have proposed.

Make sure to include other keywords
related to the branding of the product,
market, as well as its competition.
Tags also improve the categorization and
grouping/association of keywords in Twitter
search…it’s called the #hashtag
Syndication or
Content Distribution
Content distribution establishes
presences in strategic networks and
points back to the original content to
increase visibility and findability.
Syndicating Social Objects




Social
Object
Employ a strategy that promotes the
content within those networks dedicated
to the sharing and promotion of social
objects, such as a Digg, delicious, and
StumbleUpon.

Inserting the object into the network isn’t
enough however…
Links
Links are the currency of the Web…
As in SEO, links help fuel traffic and
weight of social objects as measured in
views, ratings, retweets, likes and
favorites.

This criteria portrays stature and
engenders credibility for steering
perception when someone ―stumbles
upon‖ the object.
Enable One-Click Social Sharing
The art and science
    of influence
Viral Marketing
doesn’t work, tell
everyone you know…
Word of mouth marketing is
not created, it is co-created
10 Attributes of WOM Content

1. Create content that’s relevant
2. Identify the tastemakers and influencers who will help us
   reach the right audiences
3. Involve them in the process before the campaign is
   officially introduced – seeding
4. Strike a chord with the person they’re trying to compel –
   making an emotional connection
5. Encourage them to share it with their contacts
6. Reward them for doing so
7. Define the action we wish viewers to take after the
   engagement
8. Provide them with a forum for self-expression
9. Recognize all of those who helped us
10. Connect everyone together for future engagement
Micro Disruption Theory & The Social Effect



Update       Attention Aperture


Disruption
Point

                   Time

                      Opportunity for Resonance
Participation
#Engage
@briansolis

www.briansolis.com

www.future-works.com

http://bit.ly/engageme

http://bit.ly/prbook

www.nowisgone.com
Thank You!
Thank You!



Learn more about using social media for your business
  @ www.hubspot.com/social-media-marketing-hub

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Social Media Optimization is the New SEO with Brian Solis

  • 1. Social Media Optimization is the New SEO with Brian Solis
  • 3.
  • 5.
  • 6. Social Media Engagement Affects Every Step of a Decision Making Process
  • 7. Post- Purchase Satisfaction Discovery Recommendation Evaluation Purchase
  • 10. Traditional Search: Searches performed in the search engines that have existed since the dawn of the Web, such as Google, Yahoo!, and the like. Real-Time Search: Content is discoverable as it’s uploaded online, whether it’s on a Web site, blog, or any social network, Real-time search engines include, Collecta, OneRiot, Topsy, among others. Social Search: The inclusion of related activity and content within your social graph related to the context of your search. Social Network Search: A manual form of search within each social network where keywords or keyword strings are manually input into the search boxes of each network.
  • 11. Traditional Real-Time Social
  • 12. The Human Algorithm Google is adapting PageRank for people…
  • 13.
  • 14. YouTube is the second most popular online search engine…
  • 15. Facebook and Twitter are quickly replacing Google amongst core users as their primary source for search…
  • 16. How does your brand perform in real-time and social search?
  • 17. In YouTube, we’re presented with a window that serves-up ―Related Videos.‖ YouTube employs a sophisticated algorithm that matches videos within the network to the video you’re currently viewing. It is mostly based on the title, description and tags associated with each video.
  • 19. I believe Social Objects are the future of marketing - Hugh MacLeod, @GapingVoid
  • 20. Social Objects are the catalysts for conversations and occurrences — online and in real life — and they affect behavior within their respective societies
  • 21. Social Objects are… • The pictures in Flickr • Videos on YouTube • Events in Upcoming or Plancast • Updates in Facebook • Bookmarks in Delicious • Votes in Digg • FourSquare check-ins • The docs in Scribd • Reviews in Yelp • Subject matter in Ning • Thoughts shared in the comment of a blog or the post itself, etc.
  • 23.
  • 24. Every company is a media company because every company publishes to its customers, its staff, its neighbors, its communities. - Tom Foremski
  • 25. Earned media: the result of our owned, paid, and participatory media programs and is reflected in the blog posts, tweets, status updates, comments, and ultimately actions of our consumers, peers, and influencers. Owned Media: media that is essentially, controlled by the brand. Owned objects are social objects produced by the company and introduced to each network in a variety of formats, text, video, audio, experiences, etc. Paid Media: The visibility we purchase, such as promoted Tweets, display ads, paid search, and sponsorships. Participatory Media: An extension of earned and owned media, participatory media takes the shape of a hosted hub where brand representatives and our communities can interact and collaborate. Sponsored Media: Fuses owned, paid, and earned media. Sponsored media is one that is championed by companies such as Izea, MyLikes, Ad.ly, Twittad. Sponsored media can take the form of paid tweets, blog posts, appearances, and featured objects on targeted profiles.
  • 26. Paid The Social Media Ecosystem Word of Mouth Banners SEO Sponsored Posts Paid Tweets & Virtual Goods Posts Value Ads Apps Likes INFLUENCE Relevance REFERRALS Empathy Trending Sharing Broadcast Widgets Retweets Bran Video Podcasts Images Shares dStory Tweets Tabs Check-ins Updates Wall Posts Blogs Tweets Posts Livestreams Video Viral Participatory
  • 27.
  • 28. Introducing the new CEO: The Chief Editorial Officer
  • 29. We are now in the business of creating and distributing social objects
  • 31.
  • 32. In the social web, we are presented with a privilege to establish meaningful dialogue and collaborative relationships with the people who define our markets. Consumers have choices. We’re not part of those decisions where we’re not present. Inbound marketing serves as the bridge between those seeking information, direction and insight and those willing to provide guidance and support. Excerpt, Inbound Marketing, Brian Solis
  • 34.
  • 35. SMO = The distribution of social objects and their ability to rise to the top of any related search query, where and when its performed.
  • 36. SEO + SMO = Amplified findability in the traditional and social Web
  • 37.
  • 38.
  • 39. Social Media Optimization improves the ―findability‖ of Social Objects
  • 40. SMO specifically is defined by the elements ingrained in each social network…this is referred to as Metadata
  • 41. Metadata is the data that defines other data. Web 2.0 is built on metadata, leveraging ―the crowds‖ to classify and organize the volumes of user-generated content uploaded to social networks and blogs everywhere. We became the web’s librarians and helped to index the volumes of social objects to help others discover them quickly and easily. Yes, tags, descriptions and keywords collectively contribute to the ―discoverability‖ of social content.
  • 45. Headlines and title tags should have keywords up front
  • 46.
  • 47.
  • 48. The art of headline writing is not unlike that of traditional media. It must grip the viewer immediately and compel them to act and hopefully share. In Social Media, the headline must also contain the keywords that explicitly match the search patterns of the people you hope to reach
  • 50. Descriptions further refine the context of the social object to entice visitors to view and hopefully circulate it amongst their social graph
  • 51.
  • 52. Tags
  • 53. Keywords are the terms that people use to find relevant information in traditional, social and real-time search. The keywords used by customers and influencers are not necessarily what we think…
  • 54. The tag list should contain a series of keywords that extend beyond the list you might have proposed. Make sure to include other keywords related to the branding of the product, market, as well as its competition.
  • 55.
  • 56.
  • 57. Tags are keywords that further group and organize the object within the social network. Tags are based on folksonomy, a system of classification derived from the practice and method of collaboratively creating and managing tags to annotate and categorize content within specific networks.
  • 58. The tag list should contain a series of keywords that extend beyond the list you might have proposed. Make sure to include other keywords related to the branding of the product, market, as well as its competition.
  • 59.
  • 60. Tags also improve the categorization and grouping/association of keywords in Twitter search…it’s called the #hashtag
  • 61.
  • 63. Content distribution establishes presences in strategic networks and points back to the original content to increase visibility and findability.
  • 65. Employ a strategy that promotes the content within those networks dedicated to the sharing and promotion of social objects, such as a Digg, delicious, and StumbleUpon. Inserting the object into the network isn’t enough however…
  • 66. Links
  • 67. Links are the currency of the Web…
  • 68. As in SEO, links help fuel traffic and weight of social objects as measured in views, ratings, retweets, likes and favorites. This criteria portrays stature and engenders credibility for steering perception when someone ―stumbles upon‖ the object.
  • 69.
  • 70.
  • 71.
  • 72.
  • 74.
  • 75.
  • 76. The art and science of influence
  • 77.
  • 78.
  • 79.
  • 80. Viral Marketing doesn’t work, tell everyone you know…
  • 81. Word of mouth marketing is not created, it is co-created
  • 82. 10 Attributes of WOM Content 1. Create content that’s relevant 2. Identify the tastemakers and influencers who will help us reach the right audiences 3. Involve them in the process before the campaign is officially introduced – seeding 4. Strike a chord with the person they’re trying to compel – making an emotional connection 5. Encourage them to share it with their contacts 6. Reward them for doing so 7. Define the action we wish viewers to take after the engagement 8. Provide them with a forum for self-expression 9. Recognize all of those who helped us 10. Connect everyone together for future engagement
  • 83. Micro Disruption Theory & The Social Effect Update Attention Aperture Disruption Point Time Opportunity for Resonance
  • 85.
  • 86.
  • 87.
  • 89.
  • 92. Thank You! Learn more about using social media for your business @ www.hubspot.com/social-media-marketing-hub